Dutybase Reviews & Product Details

Dutybase is a scheduling platform in the agency's own branding, with agents for planning, checks and communication. The agents turn requests from WhatsApp and email into shifts, propose a candidate with the right role (first from the client's pool), offer open shifts in a single message and process the reply. After a clear yes they record the shift, and the client receives one confirmation with the names of who is coming. If someone cancels, they look for a replacement. Proposals and offers wait for a planner's approval by default; unclear cases always go to a person. For security agencies, crowd management, traffic controllers and companies that schedule their own staff.