--- title: DrugPak Reviews meta\_title: 'DrugPak Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how DrugPak works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 10 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening ---

# DrugPak Reviews & Product Details

DrugPak software suite is a random drug and alcohol testing management software.

* * *

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[DrugPak](https://www.g2.com/sellers/drugpak)
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[DrugPak Community](https://www.g2.com/products/drugpak/discuss)

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## User Insights

Average based on 10 real user reviews.

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HD

Hilda D.

Sales Support Specialist

Mid-Market (51-1000 emp.)

3/16/2024

"Low Availability and Inefficiency of Testing Tools"

3.5/5

What do you like best about DrugPak?

I value the issue of reliability and accuracy in the drug testing area at DrugPak. Knowing that my job uses that reliable data transmission solution makes me feel at ease. Another point that for me speaks of convenience is the Find a Session feature and the online communication with the lab. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

With DrugPak there is this issue of a restricted number of reports. Extracting right the data I need or just some custom reports can be an impediment. A strong reporting feature would be a great tool to dig into the trends detected or to identify if there causer by any risks. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

DrugPak helps employers in drug testing by eliminating the obstacles that could affect the testing results. It does this by accelerating the research and getting it done properly. Nevertheless, the deficient reporting possibility leads me to not being provided with data for deep analysis and I can express my opinions as a result. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

AK

Adam K.

Account Manager and IT admin

Mid-Market (51-1000 emp.)

3/28/2024

"Testing"

3.5/5

What do you like best about DrugPak?

Drugpak has been providing great services. It is easy to use and can be implemented quite efficiently. It has a great number of features and provides great customer support as well. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

I feel like the integration process could be a little better so that people's use of frequency increases. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

DrugPak has been of great service when it comes to drug testing and that too for a long time now. It is cost efficient, it provides great privacy, and helps spread awareness. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Dr. Pavitra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Pavitra N.")
DN

Dr. Pavitra N.

Clinical Documentation Specialist (Gastroenterology) 

Enterprise (\> 1000 emp.)

12/24/2023

"DrugPak-The trustworthy drug testing software."

3.5/5

What do you like best about DrugPak?

The most appreciable and notable thing about DrugPak is their history of maintaining a trustworthy and accurate drug testing. Their leadership in the drug and alcohol testing arena is appreciated. The software is very user-friendly and the customer support is top notch as they are available round the clock to help with the queries. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

There are no dislikes or cons so as to mention about DrugPak. The efficiency of the software renders it to be the best drug and alcohol testing software. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

It has been the biggest help in ensuring efficient, streamlined, and timesaving drug testings. The testings used to be time consuming and that has been completely resolved after using DrugPak. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Camila J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila J.")
CJ

Camila J.

Senior Human Resources Recruiter

Human Resources

Mid-Market (51-1000 emp.)

3/26/2023

"Efficient Drug Screening for Your Workplace"

4.5/5

What do you like best about DrugPak?

The best thing about DrugPak is its ability to simplify and streamline the drug testing process. With features such as automated reports, real-time notifications, and customizable testing schedules, DrugPak makes managing drug screening in the workplace easier than ever before while maintaining confidentiality and accuracy. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

I can't think of any drawbacks or issues with DrugPak - it performs as expected. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

DrugPak is allowing us to efficiently manage our workplace drug screening program by simplifying and streamlining the drug testing process and providing us with real-time notifications and automated reports that help us make informed decisions about our drug testing program. We are now able to quickly identify any potential issues with employee drug use and take appropriate action while effectively maintaining confidentiality and accuracy in our testing and reporting processes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Samantha K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha K.")
SK

Samantha K.

Marketer | Brand Manager.

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/25/2023

"SIMPLE, SECURE AND SCALABLE"

4.5/5

What do you like best about DrugPak?

Drugpak is the easiest, most secure, and most Scalable drug testing software I have ever encountered. It is user-friendly and gives the best user experience. We can work from home or anywhere through mobile phones, which is convenient. I also love their support team because they are very incredible. They work for 24/7 and are very quick to respond online in case of any issue. I can’t think of any other drug test software Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

Honestly, I don’t have something I dislike about the software. It is a tremendous software with great features. They are continuously making improvements to their features, which is something I like. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

Our clients can see their results immediately after the test . Also, we can arrange our drug testing effectively. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/10/2022

"I love DrugPak!"

5/5

What do you like best about DrugPak?

It's the easiest drug screening process I have ever used. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

Nothing that comes to mind. I have not has issues with any of the features. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

The client portal is great--it allows clients to review drug screen results without me having to take the time out to send them results. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Surbhi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surbhi G.")
SG

Surbhi G.

US IT Recruiter

Mid-Market (51-1000 emp.)

12/28/2021

"Drug Testing"

4/5

What do you like best about DrugPak?

Drugpak is the drug testing software and it help us in background variification drug testing is the important part of BGC and its mako recruitment easy because to arrange the drug testing is so easy with DrugPak. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

As of now I don't received any problem to dislike this software. It's very easy to use and help us to make our process to easy. Once thing this alcohol testing only caters on clinics hospitals and some health departments. Review collected by and hosted on G2.com.

Recommendations to others considering DrugPak:

This is very easy to use software in drug testing you can done this part of BGC very easily with the help of drugpak. I highly recommend this software to use in background Check. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

With drugpak we arrange the drug testing. Because in recruitment the BGC is very important in every candidate whome we offered a position so we conduct the drug testing in near by of candidate location. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

FS

Frank S.

Recruiting Coordinator

Mid-Market (51-1000 emp.)

10/19/2021

"Solid source for a difficult HR task"

4.5/5

What do you like best about DrugPak?

Their help and online support response via text and instant message are always quick and responsive, and I find that their support people are knowledgeable and helpful. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

The user interface is not always as consistently smooth as I would like it to be. Sometimes buttons misfire and don't always act the same way and need to be pressed more than once to get action, which can slow me down. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

Turn around times for these onboarding background check drug tests have gotten much faster and we've been able to shorten our hiring times with their services, which has been a major win Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports")
US

Verified User in Sports

Mid-Market (51-1000 emp.)

10/15/2021

"DrugPak Review"

4.5/5

What do you like best about DrugPak?

We like how advanced and easy to navigate DrugPak is we recently switched over and we love how easy all of our employee information is in one database Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

We do not like the cost, it is pretty costly but an amazing platform for our company. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

We manually filed all of our employees drug testing and had multiple cases where we lost the information. Having it digital in one place has made us realize we need to step up our organization. Review collected by and hosted on G2.com.

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10/19/2021
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
US

Verified User in Sporting Goods

Mid-Market (51-1000 emp.)

8/26/2021

"Drugpak review"

2/5

What do you like best about DrugPak?

I like how easy it is to navigate for my team and it is mobile friendly, we can use on our desktop or tablets which is very convenient when we are all working from home. Review collected by and hosted on G2.com.

What do you dislike about DrugPak?

Could send results faster and more efficient of dashboards that way are whole team is on the same page at a quicker time Review collected by and hosted on G2.com.

Recommendations to others considering DrugPak:

I would definitely ask for training by the customer success team because it took my team awhile how to use it efficiently. If you do that you will love it. Review collected by and hosted on G2.com.

What problems is DrugPak solving and how is that benefiting you?

We are solving employee related issues and enjoy having all of the data in one spot Review collected by and hosted on G2.com.

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8/30/2021
Validated ReviewerIncentivizedSource: G2 invite

## Questions about DrugPak? Ask real users or explore answers from the community

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GU

Guest User

What is DrugPak used for?

0 Upvotes

0

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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##### Categories on G2

[Drug Testing](https://www.g2.com/categories/drug-testing)

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