Nothing so far. Neither interaction with front desk, neither a technical staff. Complete disconnect and a scam Review collected by and hosted on G2.com.

company is an absolute scam. Entirely incompetent people who are only interested in you making a payment. After that, nothing happens. The worst guy to avoid in sales is Justin. Many promises were made, but none of them were kept. Starting from making a call back, going through returns of promised credits, ending up with no activation of the service, nor delivering what was promised during a sales pitch. During a migration, two pages went offline twice. One is still offline—zero accountability for what is happening in the background. Front desk unsynchronised with the migration team, sales, etc. Automated marketing asks you to implement changes, although the setup is not ready yet. I can go on with the complaints. Now, I've got stuck with you and wonder when to move on to another provider, fearing the same experience. Short of almost 2000 NZD and still not having all the issues resolved. A place I shall avoid but felt into a trap. What a mistake. The only thing that is left is to tell the world to avoid it Review collected by and hosted on G2.com.

They are cheap, but you are getting what you are paying, Review collected by and hosted on G2.com.

Terrible support, many internal mistakes, infrastructure not working and they are too slow to solve any problem. This means your site might be down for hours... Review collected by and hosted on G2.com.

Nothing to like about Crazy Domains apart from they do respond promptly, however the server has been down for more than 8 hours and not once did they send an email to inform their customers or keep them up to date on progress or could even provide a time frame of when the issue will be resolved. Review collected by and hosted on G2.com.

Have unlimited hosting with Crazy Domains. Around 10 websites to the hosting. Server has been down for more than 2 hours. Customer service is terrible. I had to remind the agent that the initial recording while waiting to speak to a customer service agent, mentioned that I will speak to a friendly customer service agent. And when I got through to the agent, not friendly at all and had to remind him that the prerecording said I'll be speaking to a 'Friendly customer service agent' then he changed his tune. Additionally have been a customer for quite some time, and in the past when a huge issue like this occurs, they used to compensate by giving some free extra hosting, they do recognize loyal customers or have a policy around recognizing loyal customers, my last bill was $1000 and I get really poor customer service and a poor product. I will be looking to move all my hosting elsewhere and as well as move all my clients hosting away from Crazy Domains. See photos for proof that servers were down and still down for more than 3 hours! Called several times for an update, now still down and it's been 6 hours and counting. Review collected by and hosted on G2.com.

Nothing to like about Crazy Domains except that they answer the phone. After that useless Review collected by and hosted on G2.com.

Called up 26/10 about not being able to access Wordpress hosting to make changes, informed the issue would be fixed in 24hrs and someone would contact me. Its now the 8/11 website is still not fixed and I had to follow them up. Online quote requests are not getting received due this issue, only about to see in emails how many have been requested being a total of 63 potential jobs we haven't been able to make contact with customers! Review collected by and hosted on G2.com.

There is little to like. Some of their prices are competitive but that's because the support is so bad and they try to sting you with "add-ons" that are usually part of the "cheap deal" you got. Review collected by and hosted on G2.com.

We use their reseller platform and the support is horrendous. Not only do many of the staff have a weak command of English but a lot of the time, they have no idea what they are doing. Anything more than the most basic support is passed up to "higher support", who are invisible people that you will never have direct contact with. Your support request is then out of the control of the staff you do have contact with, who then use the one skill they seem to be trained in, which is apologising repeatedly while the higher support ignores your increasingly desperate pleas for help. Then eventually (often after 24-48 hours), there is a simple answer, which any half-decent support service could have provided within minutes. If you value your sanity or have a business that you do not want to fail due to lack of web service, do not use Crazy Domains or the Dreamscape Network reseller system. Review collected by and hosted on G2.com.

Of all the DNS providers we've had over the years, CrazyDomains is by far the most responsive. Whenever there is an issue or something we just don't understand, you go to their website and engage them via chat. The results are immediate. Review collected by and hosted on G2.com.

We had four wordpress websites hosted with them and two were flaky while the other two were not. It turns out that CrazyDomains uses other hosting and the two flaky servers were in a different environment to the two good ones. We had to get them moved. Review collected by and hosted on G2.com.

Good when it works . . . but recently the wheels have fallen off, hacks and server going down for days. I am losing customers by the hour. Review collected by and hosted on G2.com.

When something goes wrong (ie a hack) they try and blame me for it. Then try to sell me advanced support for hours longer than it would take to fix the issue. Then they sell me extra web security . . . and their server goes down twice within a week - for days each time. Review collected by and hosted on G2.com.

NOTHING is good with the crazydomains. Trust me its a bit cheaper than others but the service and customer service are shit. They even don't know what to do and it will get emails and no response they will close the ticket just like that. Review collected by and hosted on G2.com.

Speed is shit, customer service is shit, they will not respond, you will have a lot of spam and error, and don't even think of using emails with them. They will give you a lot of offers, but once you start with them they will shut it down. They say UNLIMITED HOSTING but its UNLIMITED SHIT. trust me Review collected by and hosted on G2.com.

Absolutely nothing, after 3 years of being stuck in their system I haven't got one good thing to say about them. Constant disappointment. Review collected by and hosted on G2.com.

Poor customer service, customer service will give convoluted answers and eventually get bored and not reply at all. Sketchy upselling tactics, you think you're only renewing your domain then they throw on another $300 worth of stuff you don't need and try to trick the uneducated buyer into thinking they need everything. Trying to migrate out is such a difficult process and don't expect any help from customer service. Review collected by and hosted on G2.com.

Access to purchase reasonably priced top level TLDs. Clean colour scheme for design making the interface nice and intuitive. Review collected by and hosted on G2.com.

There is no real incentive to register domains beyond a year as the pricing is quite similar with a very small discount. Whois coverage is too expensive in my opinion considering many companies offer it for free. Review collected by and hosted on G2.com.