DoorLoop Reviews (253)

Reviews

DoorLoop Reviews (253)

4.8
253 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of DoorLoop, which simplifies property management tasks like rent collection and tenant communication. Many appreciate the comprehensive features that keep everything organized in one place, making it easier to manage multiple properties. However, some users note that the payment processing can take longer than expected, which may cause delays in fund availability.

Pros & Cons

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Jeanine F.
JF
Jeanine F.
CEO & Principal Consultant | Expert Witness & Legal Nurse Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Program"
5/5
What do you like best about DoorLoop?

Doorloop has allowed us to manage our vendors, tenants leases and rental collection, communication to all members, and easily obtain numerous reports.

It has automated our systems and is Very easy to use.

The implementation team is extrordinary! They moved over all of our data and did the majority of the set up! They are responsive, helpful and quick! I cannot praise them enough.

In addition, let me be clear that since then, the customer service team remains very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Nothing! We absolutely cannot think of one thing that we do not like. Review collected by and hosted on G2.com.

Brittian F.
BF
Brittian F.
CEO, Owner-Operator
Real Estate
Small-Business (50 or fewer emp.)
"DoorLoop is truly unmatched. The commitment to service & innovation is evident and truly invaluable."
5/5
What do you like best about DoorLoop?

We absolutely love everything about DoorLoop especially the Knowledge Base and Customer Support Team. The knowledge base is very expansive and thorough in its explanations, but even when we've still had difficulty, the follow up effort from the support team makes all the difference. We considered DoorLoop initially but elected to try out a competitor due to the size of our portfolio at the time.

Obviously, we circled back and were certainly impressed with the ease of implementation. Flexibility is an integral part of our success as property managers. Aside from the knowledge base and support team, the most notable service which has provided value for us, and our tenants is the Cash Payments capability. Yesterday, our tenant reached out as they were unable to make their rent payment due to a banking issue. With the CashPayment feature, they were still able to submit their rent on-time from the local WesternUnion. They really appreciated the ease of use of the feature and the directions it provided them and the bank teller via their portal which they access via the DoorLoop app.

For those that are on the fence, go with your gut. If your gut says anything other than DoorLoop, your gut health may be compromised! DoorLoop is truly unmatched. Their commitment to service and innovation is evident and truly invaluable. I'm confident we'll continue to grow our expansive portfolio with DoorLoop's support and innovation. Thank you to the DoorLoop team. Great work.

Certainly recommend for those who enjoy systems that prioritize ease of integration. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Immediate live support after hours is semi-limited. The support AI bot is pretty expansive so it hasn't been an issue for us, but if you were to encounter an issue after-hours and hoped for immediate live support, you'd have to wait for business hours. Even still, our concern was addressed as soon as business hours began. Hard to find anything of disapproval otherwise. Review collected by and hosted on G2.com.

Brent R.
BR
Brent R.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"DoorLoop brought us forward by leaps and bounds!"
5/5
What do you like best about DoorLoop?

DoorLoop has simplified everthing facet of our business from leasing to maintenance to accounting and beyond. Implementation was suprisingly simple. Support from the DoorLoop team has been incredible. This is the most important tool in our toolbox and we could not be more thrilled. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

DoorLoop has improved our functionality to the point that finding any criticism would be difficult. Review collected by and hosted on G2.com.

Catherine S.
CS
Catherine S.
Executive Assistant
Small-Business (50 or fewer emp.)
"DoorLoop has provided such ease and comfortability in providing the needed data to assist me daily."
5/5
What do you like best about DoorLoop?

It provides comprehensive information about the properties in one search. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I have no complaints with DoorLoop since I began using. Review collected by and hosted on G2.com.

LC
Lena C.
Director of Operations
Small-Business (50 or fewer emp.)
"New to Property Management"
5/5
What do you like best about DoorLoop?

I've never done PM so researched different PM systems and found DoorLoop and selected their product because of the reviews. I've been using it for a few months and I am so glad I sected their product! It's easy to use and organized in a way a beginner can use. Their help and knowledge sections have how to videos, FAQs, etc. And their customer service is top notch! I use the chat section to ask questions and they have helped me with every question I've had. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

So far I am very pleased with DoorLoop and when I've had issues, customer support was awesome! Review collected by and hosted on G2.com.

Mechel M.
MM
Mechel M.
Owner
Small-Business (50 or fewer emp.)
"Thank my lucky stars"
5/5
What do you like best about DoorLoop?

This gave me the autonomy to move away from being handicaped by airbnb. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

No downsides here.i love it. Thanks soooo much. Review collected by and hosted on G2.com.

George O.
GO
George O.
Real Estate Development Intern
Small-Business (50 or fewer emp.)
"Simple"
5/5
What do you like best about DoorLoop?

It is not difficult to navigate through DoorLoop. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

There could be some features that make certain tasks more user friendly and better customer service. my coworker and I have struggled to get help from someone on the phone. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Would reccomend!"
5/5
What do you like best about DoorLoop?

It helps to keep all rental and payment information in the same place saving time and headaches. Also a great way to store documents. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Nothing yet, I have only had a positive experience thus far. Review collected by and hosted on G2.com.

Terri G.
TG
Terri G.
Corporate Manager
Small-Business (50 or fewer emp.)
"I love this software!"
5/5
What do you like best about DoorLoop?

I love how quick the program is, how user friendly it is, and the training I received. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

The only improvement would be to the reports, which are a little cumbersome to figure out. But once I figured them out, I am very happy with everything. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"DoorLoop is the software to use for easy property management."
5/5
What do you like best about DoorLoop?

Customer Support is above average! Always there when you need them! They have teaching videos that are the best and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

The only thing I could possibly not like about DoorLoop is that we didn't get it sooner. Review collected by and hosted on G2.com.