---
title: Domotz Reviews
meta_title: 'Domotz Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 105 reviews by the users' company size, role or industry
  to find out how Domotz works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 105
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Domotz Reviews
**Vendor:** Domotz  
**Category:** [Remote Monitoring &amp; Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 105
## About Domotz
Domotz is a network monitoring and management software platform used by MSPs and IT teams to gain visibility and operational control across distributed network environments. It enables organizations to monitor, manage, and troubleshoot network infrastructure across multiple sites or customer environments from a centralized interface. Founded in 2015 and headquartered in Draper, Utah, Domotz supports organizations worldwide that are responsible for maintaining reliable and secure network operations. The platform is used in a wide range of environments, including small and mid sized businesses, enterprise locations, and managed service provider deployments. Domotz provides automated device discovery and asset inventory, allowing teams to identify all devices connected to the network and maintain accurate records over time. It supports SNMP monitoring, alerting, and performance tracking to help teams detect availability issues, degradation, or misconfigurations before they impact users. Network topology visualization helps teams understand how devices are connected and identify potential points of failure. Additional capabilities include configuration backup and change tracking for supported devices, secure remote access without requiring VPNs, and tools for troubleshooting network issues remotely. Domotz can be used to monitor and manage routers, switches, firewalls, access points, servers, cameras, printers, and other IP enabled devices across heterogeneous vendor environments. Domotz is designed for operational use by technical teams. It can be deployed quickly, provides access to real network data, and supports ongoing monitoring and troubleshooting as networks evolve. The platform integrates with common MSP and IT tools to support workflows related to documentation, alerting, and service delivery. Pricing is based on a per device monthly model, currently priced at $1.50 per device per month. This pricing structure allows organizations to scale monitoring based on the number of devices managed while maintaining predictable costs. Users can start with Free Discovery to evaluate their environment using real network data before committing.



## Domotz Pros & Cons
**What users like:**

- Users find Domotz **easy to use** with a seamless interface and customizable alerts for effective network monitoring. (25 reviews)
- Users value the **customizable alerts and seamless device monitoring** of Domotz, enhancing their network management efficiency. (19 reviews)
- Users value the **customizable alert notifications** from Domotz, enhancing their ability to monitor network devices effectively. (16 reviews)
- Users value the **customizable alerts** from Domotz, facilitating quick responses to network device changes and issues. (13 reviews)
- Users rave about the **excellent customer support** of Domotz, noting quick responses and helpful assistance. (13 reviews)
- Users highlight the **easy setup** of Domotz, enabling quick deployment and immediate network monitoring benefits. (13 reviews)
- Reliability (13 reviews)
- Features (12 reviews)
- User Interface (11 reviews)
- Integrations (9 reviews)

**What users dislike:**

- Users find the **network diagram feature lacking** and experience lag with the desktop app when managing many devices. (8 reviews)
- Users experience frequent **false positive alerts** , making it challenging to manage and worsening the usability of the sensor dashboard. (5 reviews)
- Users find the **expensive pricing** of Domotz to be a barrier for SMEs and individual users. (5 reviews)
- Users find the **missing features** in Domotz limit functionality, particularly for flat networks and manual diagram editing. (5 reviews)
- Users face **integration issues** , citing a lack of API and vague notifications that complicate setup and usage. (4 reviews)
- Lack of Features (4 reviews)
- Users experience **configuration difficulties** , particularly with device recognition and multiple NIC setups, complicating initial setup. (3 reviews)
- Dashboard Issues (3 reviews)
- Device Limitations (3 reviews)
- Device Management (3 reviews)

## Domotz Reviews
  ### 1. Unfailing for administrators and keep everything under control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel C. | IT System Administrator, Maritime, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2018

**What do you like best about Domotz?**

Domotz Pro proposes itself as a possible antagonist of most of the expensive and burdensome asset and control software for devices and networks. Simplicity of the interface and operation make it unique, moreover with the regular implementations that are performed, each time they cover other fundamental aspects for IT administrators who always need control over their network.
The very interesting thing that they have inserted is to give the possibility to "all" to insert the tools to be integrated into the program, this means that there can be many possibilities and implications as developers integrate features useful for everyone. Just think of how many possible things could be integrated, an example? you could insert a tool for control and report office365, you could make tools for internal inventories, or you could make tools for the management of corporate PCs / servers where it monitors the hardware and software of these and much more.

**What do you dislike about Domotz?**

At the moment I would lighten the graphic part, a little old informatics style.
But they are details and not malfunctioning or non-functioning things.
The product is excellent.

**What problems is Domotz solving and how is that benefiting you?**

The support is greatly improved, I can intervene on problems more quickly and effectively, I can forward to have a total control on all the instruments

  ### 2. Managing networks has never been easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee S. | Director of Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2019

**What do you like best about Domotz?**

I have the ability to check the status of any networked device.  Pulling reports to update my network map has never been easier.

**What do you dislike about Domotz?**

The pricing model is increasing in 2019. As a legacy user, I'm sad that purchasing a "lifetime license" reflects the lifetime of the Domotz box, not the client's location.

**Recommendations to others considering Domotz:**

My recommendation to other who are considering Domotz Pro would be try for one month, prior to purchase.  Deployment takes under 1-2 hours and Domotz offers a month-to-month price.  After deployment, you'll begin to see the benefits instantaneously. 

**What problems is Domotz solving and how is that benefiting you?**

Domotz is a tool I utilize in my company's third party audit.  Thanks to Domotz my organization is recognized as NIST friendly.

  ### 3. Excellent product, great service and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2018

**What do you like best about Domotz?**

Domotz has allowed us to troubleshoot much more quickly than before and take care of our clients' support needs often before they even realize there is a problem. When support tickets are received, our agents are able to run the client's issue against the Domotz monitoring system to quickly and effectively assess what problems may exist within the network. The interface for both our team and clients is easy to use and understand. 

**What do you dislike about Domotz?**

We are looking forward to the hardware Domotz runs on improving.

**Recommendations to others considering Domotz:**

When looking to solve certain problems, Domotz is an absolute no brainer. 

**What problems is Domotz solving and how is that benefiting you?**

We are able to manage multiple client networks without dedicating too many resources. The monitoring software also allows us to quickly rule out potential problems to help get all systems running as they should much more quickly. We are now working with other new and existing clients to install and implement Domotz so that the benefits can be seen across the company. The Domotz support team is also very responsive and willing to work with us to continue improving the product. 

  ### 4. Once you start using Domotz for monitoring your customer networks and devices, you cannot go back!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pasquale (Lello) D. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2016

**What do you like best about Domotz?**

Domotz is super easy to install and get up and running. Set-up is as easy as connecting a power plug and a network cable, then you're ready to go! 
The app runs perfectly on my iPhone, so I can access all my Domotz agents/customer networks anytime, from anywhere.
I love that I can setup alerts for all the important devices on my customers' network (I do residential Home Automation installations). When any of my customer’s important devices go offline, I'm notified in real time and I can remotely solve the problem (in 99% of cases rebooting the device solves the problem which I can also do from the Domotz app!). I can do all troubleshooting for my customers, right from my iPhone!
Before using Domotz, to do the same troubleshooting operations it was cumbersome and time consuming. I had to start my PC (I don’t always carry my PC with me), connect to the internet, remember the credentials to access the customer's devices via DynDNS or via VPN (both of these services require a long time to setup and more expensive than Domotz), remember the IP address of the failing device (or find/have on hand a document showing the network map), remember what port and what PDU that device is connected, login to the PDU and cycle the port.  
With Domotz, I can complete all of those steps in a matter of seconds in a few simple clicks and directly from the app. 
With Domotz, I find out about problems in real-time and can solve them too, rather than having to wait for a customer to call me and tell me about a problem. 
So for me Domotz has introduced a revolutionary way to work. In short, I couldn’t go back to not using Domotz. 

**What do you dislike about Domotz?**

Nothing at all. Talking to the Domotz team, their to-do list already includes what I had liked to suggest to implement

**Recommendations to others considering Domotz:**

Domotz is the software of choice for integrators and customer home installers. 
They also offer a significant free trial of 90 days, which makes the software well worth giving a try!
Overall, I highly recommend Domotz for monitoring and remote support. 

**What problems is Domotz solving and how is that benefiting you?**

Thanks to the live monitoring activity and customized alerts, I can immediately take action on any device problems my customers may have, including the ones that they have not discovered yet. 
Domotz gives me full confidence that the installations at my customers' are working well

  ### 5. Easy to use from the start.  New features keep on coming too

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex L. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2016

**What do you like best about Domotz?**

The app.  Having the ability to see the status of a client's network, whilst even being on the phone to them at the same time is fantastic.  Checking in on client's networks at any point, to make sure their internet speed is all ok is, is quick and a real bonus.

**What do you dislike about Domotz?**

Nothing at all.  the product does exactly as promised very well.

**Recommendations to others considering Domotz:**

Try before you buy of course.  It has saved me lots of time already

**What problems is Domotz solving and how is that benefiting you?**

Simple, affordable remote monitoring.  Other network monitoring systems are expensive and can be over complicated for 90% of installations.  Domotoz gives great functionality, at a low cost.  As the cost is low, it can be an easy sell to a client, with them knowing they have people monitoring and getting alerts of any networking based issues immediately. 


## Domotz Discussions
  - [How does Domotz work?](https://www.g2.com/discussions/how-does-domotz-work) - 1 comment

- [View Domotz pricing details and edition comparison](https://www.g2.com/products/domotz/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-15+09%3A19%3A42+-0500&secure%5Bsession_id%5D=c686dbc5-3a49-462f-ba7f-b04001d7ddb6&secure%5Btoken%5D=ff6bc966f38d7f06abf247f219a19790d962bcb7dfa39159536588cd0441c324&format=llm_user)
## Domotz Integrations
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [HaloPSA](https://www.g2.com/products/halopsa/reviews)
  - [Hudu](https://www.g2.com/products/hudu/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)

## Domotz Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance
- User Management
- Task Management
- Issue Management
- Mobile Device Management

**Functionality**
- Performance Monitoring
- Alerting
- Improvement Suggestions
- Multi-Network Capability

**Management**
- Network Automation
- Network Traffic Analyzer
- User Provisioning
- Network Analytics
- Resource Maintenance
- Network Provisioning
- Visual Analytics
- Cost Tracking

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring
- Bandwidth Monitoring
- IP Address Monitoring
- Server Monitoring
- Multi-Location Monitoring

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking
- Deployment Management
- Policy Management
- Configuration Management
- IT Incident Management
- Remediation Management
- Support Ticket Management
- Compliance Management
- Activity Tracking
- Help Desk Management
- Inventory Management
- Contract/License Management
- Vendor Management
- Network Monitoring
- Server Monitoring
- Server Monitoring
- Network Monitoring

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis
- Real-Time Data
- Historical Trend Analysis

**Monitoring**
- Network Monitoring
- Network Discovery
- Network Asset Mapping
- Activity Monitoring
- Incident Mapping
- Data Mapping
- On-Demand Mapping
- Location-Based Mapping
- Hierarchical Mapping
- Visual Discovery
- Server Monitoring
- Continuous Monitoring

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Support**
- Real-time alerting
- Hybrid Infrastructure Support
- API Integration
- Third-Party Integration
- Database Support

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security
- Service Level Agreement (SLA) Management
- Asset Lifecycle Management
- Application Management
- Configuration Management
- Data Storage Management
- Calendar Management
- Workflow Management
- Compliance Management
- Inventory Management
- Remote Monitoring & Management
- Capacity Management
- Change Management
- User Management
- Configuration Management
- User Management
- Remote Monitoring & Management
- Capacity Management
- Compliance Management
- Service Level Agreement (SLA) Management
- Remediation Management
- Network Resource Management
- Patch Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing
- Service Level Agreement (SLA) Management
- Remote Access/Control

**Network Performance - Network Monitoring**
- Dynamic Network Optimization
- Automated Tasks Routing

**Agentic AI - Network Management Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Intrusion Prevention System
- Intrusion Detection System
- Third-Party Integrations

**Additional Functionality**
- Configuration Management
- Endpoint Protection
- Network Analysis
- Network Resource Management
- IT Asset Management
- Policy Management
- Remote Access/Control
- AI Copilot
- Threshold Alerts
- Generative AI
- Alerts/Notifications
- Response Management
- Compliance Tracking
- Remediation Management
- Data Visualization
- Event Logs
- Dashboard
- Issue Management
- Security Management
- Performance Metrics
- Access Controls/Permissions
- API
- Troubleshooting
- Audit Trail
- Collaboration Tools
- Mobile Access
- Configurable Workflow
- Data Extraction
- Risk Assessment
- Charting
- Reporting & Statistics
- Self-Updating Maps
- IT Asset Tracking
- Dependency Tracking
- Data Import/Export
- Data Connectors
- Drag & Drop
- Map Exporting
- Color Codes/Icons
- Uptime Reporting
- Document Storage
- Activity Dashboard
- Scheduling
- Real-Time Notifications
- Mobile Alerts
- Alerts/Escalation
- Customizable Reports
- Bug/Issue Capture
- Mobile Network Troubleshooting
- Issue Auditing
- Customizable Dashboard
- Email Alerts
- Anti Virus
- Diagnostic Tools
- Remote Update/Installation

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Self-Healing Networks
- Predictive Network Maintenance

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Active Directory Integration

**Additional Functionality**
- Audit Trail
- Build Automation
- Alerts/Notifications
- Scheduling
- Maintenance Scheduling
- Generative AI
- Dashboard
- Endpoint Protection
- API
- Real-Time Reporting
- Billing & Invoicing
- Anti Virus
- Security Tools
- Performance Metrics
- Event Logs
- Self Service Portal
- Real-Time Analytics
- Backup and Recovery
- CRM
- Real-Time Updates
- AI Copilot
- Customizable Reports
- Usage Tracking/Analytics
- Task Scheduling
- Automatic Backup
- Device Auto Discovery
- Vulnerability Scanning
- For MSPs
- Customizable Branding
- Real-time Alerts
- Activity Dashboard
- Real-Time Data
- Access Controls/Permissions
- Reporting/Analytics
- Network Security
- Uptime Reporting

**Agentic AI - Network Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Audit Trail
- Collaboration Tools
- Generative AI
- Mobile Access
- AI Copilot
- Configurable Workflow
- Data Extraction
- Risk Assessment
- Charting
- Compliance Tracking
- Reporting & Statistics
- Self-Updating Maps
- IT Asset Tracking
- Dependency Tracking
- Data Import/Export
- Data Connectors
- Drag & Drop
- Map Exporting
- API
- Color Codes/Icons
- Uptime Reporting
- Document Storage
- Activity Dashboard
- Scheduling
- Event Logs
- Customizable Reports
- Web Traffic Reporting
- Downtime Tracking
- Threshold Alerts
- Simple Network Management Protocol (SNMP)
- Access Controls/Permissions
- Troubleshooting
- Maintenance Scheduling
- Network Mapping
- Performance Metrics
- Dashboard
- Search/Filter
- Vulnerability Scanning
- Virtualization
- Baseline Manager
- Real-Time Notifications
- Mobile Alerts
- Alerts/Escalation
- Bug/Issue Capture
- Mobile Network Troubleshooting
- Issue Auditing
- Customizable Dashboard
- Email Alerts
- Anti Virus
- Diagnostic Tools
- Remote Update/Installation
- Remote Access/Control
- Workflow Automation

## Top Domotz Alternatives
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