Domotz Features
Inventory Management - Remote Monitoring & Management (RMM) (7)
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Device Management
Unifies endpoint management of employee devices
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Asset Management
Maintains detailed records of network assets and their activity; detects new assets accessing the network
ITIL Policy Compliance
Supports implementation and adherence to ITIL processes and regulations
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Task Management
Create, manage and track all task activities and progression
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Monitoring and Management (21)
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Remote Monitoring
Monitor IT asset activity remotely from an administrator terminal.
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Asset Tracking
Tracks IT assets and financial data.
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Application Deployment
Releases applications for access on desktop or mobile devices.
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Patch Management
Automates the updating of security measures on enterprise devices.
Asset Tracking
Tracks IT assets including financial and lifecycle data.
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
IT Incident Management
Manage incidents related to outages or breaches in functionality of IT systems
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Support Ticket Management
Allow customers/users to submit support queries and service requests
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Inventory Management
Track and manage inventory levels to maintain proper supply
Contract/License Management
Track, store, and access client contracts or licenses
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
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Workflow Management
Enables creation and optimization of workflows for IT support and service delivery
Service Management (5)
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
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Service Management (Issue Prioritization)
Analyzes operational data to proactively identify and prioritize IT issues.
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Ticketing
Provides tools for creating and managing support tickets across departments
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Functionality (4)
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Performance Monitoring
Continuously monitors network performance across the entire span of a network.
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Alerting
Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.
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Improvement Suggestions
Suggests potential remedies or improvements to slowdowns, errors, or failures.
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Multi-Network Capability
Provides monitoring capabilities for multiple networks at once.
Management (13)
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Performance Baseline
Sets a standard performance baseline by which to compare live network activity.
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Data Visualization
Charts or graphs live and historical network performance for quick status checking and analysis.
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Path Analysis
Gives insights into which specific network paths are performing suboptimally.
Real-Time Data
Receive data and information in real time
Historical Trend Analysis
Review data from past periods to reveal recurring tendencies
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Network Automation
Automate how physical and virtual devices are configured, handled, tested, deployed, and operated inside a network.
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Network Traffic Analyzer
Record and analyze the traffic on network.
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User Provisioning
Ensure that only certain users have access to a system.
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Network Analytics
Analyze network data to identify trends and patterns.
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Resource Maintenance
Infrom user of upgrades and repairs to network resources.
Network Provisioning
Set up and configure network resources to make them accessible for authorized users, devices and servers
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Monitoring (12)
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Network Monitoring
Monitor the performance of network resources, such as switches, routers, and servers.
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Network Discovery
Automatically discover network assets.
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Network Asset Mapping
Build map of network resources based on dependencies and connections.
Activity Monitoring
Track and report on everything that happens within the system or network
Incident Mapping
Track and visualize the location of incidents
Data Mapping
Track the management and flow of data throughout the organization
On-Demand Mapping
Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow
Location-Based Mapping
Mapping model based on the geographic location of users
Hierarchical Mapping
Mapping model in which the network map is organized and visualized as a tree-like structure
Visual Discovery
Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Support (5)
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Real-time alerting
Notify user when network related error arise.
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Hybrid Infrastructure Support
Supports cloud and LAN, including hybrid infrastructure
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API Integration
Provide API and custom sensors for easy integration.
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Database Support
Supports common databases such as MySQL and Oracle
Monitoring - Network Monitoring (7)
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360-Degree Network Visibility
Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.
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Automated Network Discovery
Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.
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Real-Time Monitoring
Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.
Bandwidth Monitoring
Measure the actual bandwidth available on a local network (LAN or WiFi)
IP Address Monitoring
Monitor the IP addresses of the incoming traffic
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Multi-Location Monitoring
Monitor networks, websites, or other assets across multiple locations
Analytics - Network Monitoring (2)
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Predictive Performance Analytics
Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.
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Packet & Flow Analysis
Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.
Security - Network Monitoring (25)
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Encrypted Data Transmission
Ensures all monitored network data is securely encrypted both in transit and at rest.
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Zero Trust and Identity Management
Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.
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Integrated Network Security
Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Data Storage Management
Manage and store data in a database
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Change Management
Track and monitor efficient handling of all changes/transitions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Network Resource Management
Monitor and manage resource utilization for network infrastructure
Patch Management
Install software updates and bug fixes remotely
Network Performance - Network Monitoring (2)
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Dynamic Network Optimization
Continuously analyzes and adjusts network configurations to optimize performance and reliability.
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Automated Tasks Routing
Automates routine network monitoring tasks, reducing operational overhead and human error.
AI Automation - Network Monitoring (3)
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Machine Learning-Based Anomaly Detection
Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.
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Self-Healing Networks
Automates corrective actions for common network issues, reducing downtime and manual intervention.
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Predictive Network Maintenance
Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.
Agentic AI - Network Monitoring (8)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Network Management Tools (10)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Intrusion Prevention System
System that monitors network traffic to prevent malicious activity.
Intrusion Detection System
Identify and alert about security breaches by third parties
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Remote Monitoring & Management (RMM) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Additional Functionality (144)
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Network Analysis
Run tests on a network to find the root cause of network issues
Network Resource Management
Monitor and manage resource utilization for network infrastructure
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Policy Management
Create, manage, and track policies and procedures within an organization
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Threshold Alerts
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Data Visualization
Graphical representation of data
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Security Management
Manage and control the security aspects of an organization's digital assets, resources, and operations
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Mobile Access
Access software remotely via mobile devices
Configurable Workflow
Configure existing workflows to meet your organization's needs
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Risk Assessment
Initiate collection and analysis of known risks
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Self-Updating Maps
Dynamic maps that update whenever network changes are made
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Dependency Tracking
Track and manage task relationships and dependencies
Data Import/Export
Import and export data to and from software applications
Data Connectors
Connect to big data sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Map Exporting
Export a map or layout to share
Color Codes/Icons
A way to visually represent data where different categories of items are marked with different colors
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Document Storage
Store and organize documents in a centralized system
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Scheduling
Plan availability and assign specific time slots for tasks and resources
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Mobile Alerts
Notifications via mobile devices
Alerts/Escalation
System alerts about the need to escalate an issue or request
Customizable Reports
Alter the layout and content of reports
Bug/Issue Capture
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Mobile Network Troubleshooting
Issue Auditing
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Customizable Dashboard
Alter the layout and content of dashboards
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Anti Virus
Prevents, detects and removes malware
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Remote Update/Installation
Deploy updates or install new software remotely
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Configurable Workflow
Configure existing workflows to meet your organization's needs
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Risk Assessment
Initiate collection and analysis of known risks
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Self-Updating Maps
Dynamic maps that update whenever network changes are made
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Dependency Tracking
Track and manage task relationships and dependencies
Data Import/Export
Import and export data to and from software applications
Data Connectors
Connect to big data sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Map Exporting
Export a map or layout to share
API
Application programming interface that allows for integration with other systems/databases
Color Codes/Icons
A way to visually represent data where different categories of items are marked with different colors
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Document Storage
Store and organize documents in a centralized system
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Scheduling
Plan availability and assign specific time slots for tasks and resources
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Customizable Reports
Alter the layout and content of reports
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Downtime Tracking
Track unplanned equipment or network failures
Threshold Alerts
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Simple Network Management Protocol (SNMP)
Internet standard protocol for collecting information about managed devices on a network
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Network Mapping
Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Virtualization
Create a virtual version of operating systems, storage devices, or computer network resources
Baseline Manager
Define network parameters and threshold settings to monitor network health and take necessary precautions
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Mobile Alerts
Notifications via mobile devices
Alerts/Escalation
System alerts about the need to escalate an issue or request
Bug/Issue Capture
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Mobile Network Troubleshooting
Issue Auditing
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Customizable Dashboard
Alter the layout and content of dashboards
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Anti Virus
Prevents, detects and removes malware
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Remote Update/Installation
Deploy updates or install new software remotely
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Build Automation
Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Scheduling
Plan availability and assign specific time slots for tasks and resources
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
API
Application programming interface that allows for integration with other systems/databases
Real-Time Reporting
Active reporting of data and metrics
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Anti Virus
Prevents, detects and removes malware
Security Tools
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Analytics
Analyze and gain insights into data in real-time
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Real-Time Updates
Receive system updates as soon as any changes are made
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Task Scheduling
Track and manage the scheduling of tasks
Automatic Backup
Data is backed up automatically to prevent data loss
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Vulnerability Scanning
Discover patch statuses and vulnerabilities
For MSPs
Intended to be used by managed service providers
Customizable Branding
Add customized logos and colors to align with company branding
Real-time Alerts
Receive notification of issues as soon as they occur
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Data
Receive data and information in real time
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Uptime Reporting
Track the availability time for a designated network or website over a given period of time


