--- title: Docsumo Reviews meta_title: 'Docsumo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Docsumo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Docsumo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Docsumo Reviews (69)

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Reviews

Docsumo Reviews (69)

View 1 Video Reviews
4.7
69 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Stephen P.
SP
Stephen P.
Senior Manager
Small-Business (50 or fewer emp.)
"Custom PDF to Excel conversion"
5/5
What do you like best about Docsumo?

Ease of use and flexibility to meet the requests of our specific use case. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

It is somewhat difficult to review large PDF files. However, the Docsumo team has resolved the technical issues in our use case, so reviewing is practically obsolete. Review collected by and hosted on G2.com.

Sushree S.
SS
Sushree S.
Senior Technical writer
Small-Business (50 or fewer emp.)
"Great software for a growing business"
4.5/5
What do you like best about Docsumo?

Pros: A lot to say about the pros. It has a better pricing model compared to similar apps in the market (I previously used Docparser). It can digitise invoices in seconds without any data duplication or manual entry errors. The sales process is really smooth and you can also get a demo on same day request. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

The UI can be more intuitive and the API document can be a bit more elaborative. Review collected by and hosted on G2.com.

HC
Hardik C.
Senior Consultant
Enterprise (> 1000 emp.)
"Good Platform to extract data from unstructured and structured documents"
4.5/5
What do you like best about Docsumo?

Good platform to extract data from unstructured data.

Give the structured output that is easy to analyse and helps in using the data in efficient way.

It has easy to use UI that is easy to understand

30 predefined trained models is there

Validating the document is easy Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

No direct connection with oracle database.

No other issues i have faced. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"The platform has been helpful with our workflow and the Docsumo team has been quick to respond"
4.5/5
What do you like best about Docsumo?

Docsumo has been able to provide us with a customizable solution for our workflow, also since we work with a strict SLA they have been quick to resolve any issues we come across. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Docsumo could improve on the way their product handles edge cases since our workflow is not a one fits all. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Docsumo"
4.5/5
What do you like best about Docsumo?

It is an efficient way to review invoices and submit them to AP for payment. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

You have to fill out the fields in a very specific way or it won't register. Review collected by and hosted on G2.com.

Verified User in Management Consulting
EM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Docsumo, best self learning platform for document capture"
4.5/5
What do you like best about Docsumo?

Docsumo team is very accommodating to support, and their self-learning capabilities are on top of the document AI game globally. I have used Kofax, EMC Captiva and other "traditional" OCR platforms in the past. Docsumo takes that to a whole new level and should not even be compared to the traditional players in the industry. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

We have used Docsumo for many years and in the beginning there were many things to improve. For the latest version of the SaaS service, I cannot find faults they have really closed the gap, and exceeded their competition. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best in class AI driven document processor!"
4.5/5
What do you like best about Docsumo?

The accuracy of data scanning, structuring from all the documents received without any manual, tedious processing is impeccable! Kudos to the team on that front! Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

It is a bit costly for small, medium businesses. However, if one can afford it, it definitely serves the purpose and improves operational efficiency of teams... Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Docsumo the best document processing software"
5/5
What do you like best about Docsumo?

You can pick the fields you need from documents. You can easily pick out what you need by identifying the key words in a document. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

For now there is nothing. works perfect for the work i do. Review collected by and hosted on G2.com.

Charles R.
CR
Charles R.
SVP
"An extremely satisfied customer"
5/5
What do you like best about Docsumo?

How easy and streamlined the software is to use! Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Would like for the reporting to be more complex Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

7%

Docsumo Comparisons
Docsumo Features
PC Operating System
Mac Operating System
File Type
Data Extraction
Intelligent Processing
Integration
File Conversion
Windows and Mac
Multi-format Support
OCR Capabilities