--- title: Docsumo Reviews meta_title: 'Docsumo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Docsumo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Docsumo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Docsumo Reviews (69)

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Reviews

Docsumo Reviews (69)

View 1 Video Reviews
4.7
69 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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BD
Beth D.
Small-Business (50 or fewer emp.)
"Finally- a solution to the problem!"
5/5
What do you like best about Docsumo?

I am absolutely thrilled with the work you and your colleagues at Docsumo have done! The task of categorizing and organizing multiple tens of thousands of financial transactions would have been an insurmountable task for myself and my associates to perform, primarily due to the manual hours it would have taken to categorize meaningful data, but Docsumo has compiled all the detailed data into a usable format that I can finally search, re-categorize and bring meaningful results of use. It is truly amazing what you have been able to accomplish! Thank you! Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I have not identified any dislikes with Docsumo. Review collected by and hosted on G2.com.

ND
Natalie D.
Account Manager & Process Improvement
Small-Business (50 or fewer emp.)
"Exceeded Expectations! Bonus: Friendly Employees"
5/5
What do you like best about Docsumo?

Docsumo does exactly as they promised. They have saved us countless hours of manual data entry and really allowed our team become reviewers instead of the manual laborers. The mental energy and time we have saved is worth every penny! Our whole team is so impressed by the technology and how robust it is at learning and discerning difficult to read text.

We also loved working with their team. The employees are so friendly and they worked diligently with us to meet our deadlines for onboarding and provide continued support thereafter. The team was always quick to respond and made every suggested edit we requested in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Honestly nothing! Great product. Couldn't recommend more! Review collected by and hosted on G2.com.

Noopur A.
NA
Noopur A.
Director - Product
Mid-Market (51-1000 emp.)
"Easy Efficient& Accurate platform to extract the data."
4.5/5
What do you like best about Docsumo?

It allows us to extract critical information from multiple documents and thus helps us analyse the data in a structured way. It can scan documents with different layouts and fonts. Docsumo has a very easy-to-use interface for non-tech-savvy users also. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I faced some minor glitches while uploading the documents when I tried to upload multiple documents simultaneously. The customer success team gives the solution in a bit inefficient way, It does not provide a direct connection to SQL or mongo databases. Review collected by and hosted on G2.com.

Krishna G.
KG
Krishna G.
Mid-Market (51-1000 emp.)
"Feedback on Docsumo"
4.5/5
What do you like best about Docsumo?

The ease of conversion of documents with accurate details. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Scan file can not be converted into Excels Review collected by and hosted on G2.com.

Elmer D.
ED
Elmer D.
Senior Integration Architect
Mid-Market (51-1000 emp.)
"Docsumo API is flexible with REST API framework"
5/5
What do you like best about Docsumo?

Customer Support, API documentation and ease use of the OCR tool. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Some limitation on attachments being send and other special characters in the filename causing issues. Review collected by and hosted on G2.com.

MB
Michael B.
Mid-Market (51-1000 emp.)
"Docsumo is Fantastic !!!"
5/5
What do you like best about Docsumo?

A very user friendly interface, and a time saving process. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I have yet to find any Downsides on using Docsumo. Review collected by and hosted on G2.com.

CC
Charles C.
Small-Business (50 or fewer emp.)
"Docsumo integration in TFC"
4.5/5
What do you like best about Docsumo?

We choose Docsumo because they were the best option for integrating OCR within our custom-built systems. Their API library is full-featured and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

No downsides, I would recommend them to other organizations. Review collected by and hosted on G2.com.

GM
Grant M.
Director of Product Development & Innovation
Mid-Market (51-1000 emp.)
"Best OCR Company in the Market!"
5/5
What do you like best about Docsumo?

Excellent technology offers unmatched accuracy over a wide range of document types, but the customer success and engineering teams really set them apart. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Working with a team in a vastly different time zone can be challenging, but they have been quite accommodating to our schedules, which I appreciate. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to use"
3.5/5
What do you like best about Docsumo?

It can convert complex pdf files without compromising the details on it Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

There are some words mixed on other items which cannot be found on the pdf file (ex. arataatataata POS withdrawal) Review collected by and hosted on G2.com.

MA
Matt A.
Mid-Market (51-1000 emp.)
"The Docsumo team was very helpful and organized."
4.5/5
What do you like best about Docsumo?

The web app is very intuitive and easy to use, and the support team is helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

There was no real down side with Docsumo. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

7%

Docsumo Comparisons
Docsumo Features
PC Operating System
Mac Operating System
File Type
Data Extraction
Intelligent Processing
Integration
File Conversion
Windows and Mac
Multi-format Support
OCR Capabilities