--- title: Docsumo Reviews meta_title: 'Docsumo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Docsumo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Docsumo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Docsumo Reviews (69)

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Reviews

Docsumo Reviews (69)

View 1 Video Reviews
4.7
69 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
Originally submitted 8/29/2022
"Easy and effective implementation"
4/5
What do you like best about Docsumo?

The application itself has an easy-to-use interface for end users while also providing excellent tools for admins to customise the data extraction to suit their preferences. Support during configuration is excellent, with effective solutions provided quickly and with great customer service. A pleasure to work with both the software and DocSumo staff. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Getting in contact initially was a little difficult with my first inquiry email being missed and the booking form for consultations did not account for being in opposite timezones. Review collected by and hosted on G2.com.

XV
Xolisa V.
Small-Business (50 or fewer emp.)
"Docsumo is an excellent AI based platform for document information extraction"
5/5
What do you like best about Docsumo?

I like the learning feature through and support for different document templates that can be supported Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Not much at this point. Docsumo is serving our needs well and we cannot complain Review collected by and hosted on G2.com.

Utkarsh P.
UP
Utkarsh P.
software developer
Mid-Market (51-1000 emp.)
Originally submitted 1/17/2023
"Optical Character Recognition (OCR) Software Free"
4.5/5
What do you like best about Docsumo?

You can screenshot any image/text block on a web page, extract data, and review it. You can copy the text, which can be shared with others. Great for copying code snippets from video still frames. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

This product is only available as a chrome extension. They should also create some client SDK for this in popular languages like python etc., for programmers to develop excellent products around their SDK. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Amazing software and good customer service"
4.5/5
What do you like best about Docsumo?

Docsumo is really helpful for us, not just because it's easy to use but also the result is mostly accurate. There's still room for improvement but docsumo team definitely answer our queries and try to solve any concerns. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Limited credits. Hopefully they add more. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Docsumo is Awesome"
4/5
What do you like best about Docsumo?

I like the speed & how it is straightforward Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I dislike adding the data in the line items Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great tool for data capture"
5/5
What do you like best about Docsumo?

Docsumo is an advanced data capture tool. It has great OCR / vision capabilities and excels in table parsing. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

There is not much to dislike here. The team is very helpful if any issues arise. Review collected by and hosted on G2.com.

CD
Coral D.
Small-Business (50 or fewer emp.)
"Accomplished everything we needed it to!"
5/5
What do you like best about Docsumo?

It takes our physical tickets and uploads them into Excel to eliminate all the data entry. There is no way we could accomplish our tracking without this system. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I can't think of anything wrong with the system. It took a bit of back and forth to get everything set up initially, but the support was beneficial, and we haven't had any issues once everything got going. Review collected by and hosted on G2.com.

NL
Neil L.
Business Process Manager
Mid-Market (51-1000 emp.)
Originally submitted 11/10/2022
"customizable OCR software"
5/5
What do you like best about Docsumo?

Docsumo customer service is outstanding; they work together with what you are trying to accomplish and help build a customizable OCR solution. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

Have not found anything I dislike, the company is very committed to providing the best customer service they can Review collected by and hosted on G2.com.

Odhiambo  O.
OO
Odhiambo O.
IT Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Incredible document management solution"
4/5
What do you like best about Docsumo?

One of the key strengths of Ducsumo is its ability to accurately extract data from a wide variety of document types, including invoices, receipts, contacts and ID cards.

Another feature that makes the software stand out is its ability to automate the document classification process. We can set up custom rules and workflows to automatically sort and categorize documents based on their content, making it easy to quickly find and retrieve specific documents. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

I found the software to have a steep learning curve. This was time-consuming for us to learn the software and set up custom workflows and rules.

Ducsumo being a cloud-based software, requires a stable internet connection to work properly. This can be a drawback for some of our team members who work remotely in areas with limited or unreliable internet access or are on the go. Review collected by and hosted on G2.com.

PS
Pratik S.
Marketing Manager
Small-Business (50 or fewer emp.)
"Saying Goodbye to Manual Data Entry with Docsumo"
4.5/5
What do you like best about Docsumo?

I appreciate the level of customization that Docsumo offers. I am able to set up the software to fit my specific business needs, and can easily adjust settings and configurations as needed. This level of flexibility is important for me as my business evolves and changes. It has streamlined my document workflow, making it much more efficient and organized. I no longer have to manually sort through piles of documents, as Docsumo's automatic categorization feature takes care of that for me. Review collected by and hosted on G2.com.

What do you dislike about Docsumo?

One downside of Docsumo that I have noticed is that it can take some time to set up and configure the software to fit my business's specific needs. While the interface is easy to use, it does require some initial effort to get everything set up and running smoothly. Another potential downside is that Docsumo's AI technology is not yet able to handle all types of documents. It works well with structured documents such as invoices and receipts, but it may not be as effective with more complex or unstructured documents. However, the company is constantly working to improve and expand the capabilities of the software, so this may not be a long-term issue. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

7%

Docsumo Comparisons
Docsumo Features
PC Operating System
Mac Operating System
File Type
Data Extraction
Intelligent Processing
Integration
File Conversion
Windows and Mac
Multi-format Support
OCR Capabilities