Docsumo Reviews & Product Details

Docsumo has significantly enhanced our operational efficiency by enabling automation across creditor workflows. My ongoing collaboration with Vishal has been exceptional. He consistently demonstrates a proactive approach to problem solving and is quick to implement improvements. His responsiveness and technical expertise have been invaluable. I look forward to continuing our partnership and building on this success. Review collected by and hosted on G2.com.

I do not have much input for this field. Review collected by and hosted on G2.com.

The flexibility in the software, being able to read different variations of documents Review collected by and hosted on G2.com.

The integration could have been easier it took several months to get it up and running. Review collected by and hosted on G2.com.

Docsumo's customer service was great as a user. Review collected by and hosted on G2.com.

I don't have any dislikes about Docsumo. Review collected by and hosted on G2.com.

The backend technology is really comprehensive and the model growth has allowed us to expand to different use cases. Also the team was incredibly helpful walking me through the integration and refining our process. Review collected by and hosted on G2.com.

Some of the customization options require a little more technical knowledge than an average use likely has. Review collected by and hosted on G2.com.

Customer Support, implementation Support, User-Friendly Interface, API Integration Flexibility, Bug Free Review collected by and hosted on G2.com.

There is nothing that our company dislikes about Docsumo. Review collected by and hosted on G2.com.

I found the whole team at Docsumo to be very responsive and solutions orientated when dealing with our project. Within a matter of days, we had models trained to our specific requirements and outputs generated that could be easily input into our internal systems. The team have been first class when it comes to dealing with any tweaking of any of the models as and when we have come up against edge cases. It has improved our document extraction process tenfold in terms of accuracy and speed which in turn has allowed us to improve outcomes for our own customers. Review collected by and hosted on G2.com.

I honestly cannot fault our experience to date. Review collected by and hosted on G2.com.

We are a startup in Brazil that specializes in reading Labor Lawsuits and structuring data to comply with Tax Legal Obligations. After testing just about every platform for reading tables from PDF files, Docsumo was the only platform that delivered exactly what we need, especially considering the individual aspects in each document that needs to be read! Besides, Docsumo's Customer Support is indeed customer-centric! Review collected by and hosted on G2.com.

So far we didn't have any drawbacks from using Docsumo as the few minor issues we had when working with it were solved in less than 24 hours. Review collected by and hosted on G2.com.

Extremely fast moving company with great support. Review collected by and hosted on G2.com.

I don't have anything negative to state. Review collected by and hosted on G2.com.

1. The technology in and of itself - takes some time to get set-up (as do most things worth having), but once it's up and running then it works a charm. It has cut down the time it takes us to do manual data extraction by probably 80-90%, even when including human sample checks of the output data

2. The team - Raghu and the rest of the team have been wonderful. They're one of the most proactive, friendly and knowledgeable teams I've had the pleasure of working with (and I've onboarded a lot of tools during my time at Pento). You never feel like you're asking for too much from them (and trust me, I've asked too much from them!!). Kudos to the team and the customer-centric stance you take on everything you do. Review collected by and hosted on G2.com.

- Very little to dislike about the product; the only potential con is that implementation can potentially take a little longer than you might expect depending on the document types you have to set up (but once it's set up, it's the dream). If you have very straightforward documents and everything follows the same format this wont be an issue; but if you have a lot of variance from doc to doc (in our case we are processing different all sorts of different payslips for example), it can take a bit of time to get the models trained correctly. Again however, the team is excellent and will help do this all for you if you can put enough time aside to give them enough concrete examples of what annotations should look like. Review collected by and hosted on G2.com.

The OCR service provided worked as expected and their API was well documented and easy to implement. Their customer support team was very dedicated to our success, and very responsive. Overall a great company and a great product. Review collected by and hosted on G2.com.

This product might be overkill for very simple OCR use cases, but was great for what we needed. Review collected by and hosted on G2.com.