Digitalsero Reviews & Product Details

DigitalSero is fast, reliable, and very easy to use. I like that everything is simple to set up, the interface is clean, and the platform runs smoothly even for larger projects. Customer support is quick and helpful, and the onboarding process is straightforward. It saves time, reduces manual work, and makes online operations much more efficient. Review collected by and hosted on G2.com.

The only downside is that some advanced features take time to learn. Review collected by and hosted on G2.com.

I appreciate how quick and straightforward it was to set up the platform, getting started required very little effort. The support team has also been exceptional; whenever I ran into an issue, they were responsive, helpful, and made the process smooth. Review collected by and hosted on G2.com.

I’d love to see full white-labeling capabilities, particularly the ability to use a completely custom domain rather than being limited to a subdomain. Review collected by and hosted on G2.com.

Its easy to use, pretty self explanatory, and saves a lot of time trying to explain how to give access during onboarding phases. Review collected by and hosted on G2.com.

while there is a subdomain whitelabel its not a full whitelabel. also would be great if there was a way to do this with web domain/dns delegate access. also api abilities to automate this process would be great! Review collected by and hosted on G2.com.

Easy to use and the free tier does just what it needs to do for our agency at this point. We will upgrade, for sure, when our company grows! Review collected by and hosted on G2.com.

I would've liked to see a permanent link in the free tier, but I get it. You gotta make money :) Review collected by and hosted on G2.com.

Big fan of Digitalsero.

Why I started looking for this type of tool:

I was finding it hard to stomach my team spending so much time trying to get access from clients for their social media accounts and google properties. Additionally, I was not a fan of clients having to spend their time figuring out how to navigate each platform in order to grant us access. Sometimes they are tech savvy enough and the process is simple, but in many cases they end up getting confused and it was starting to sour our onboarding process. We created loads of documentation, but platforms like Meta change their platform constantly and any documentation we created would quickly fall out of date. This is what eventually lead me to search for a tool like Digitalsero.

Why I picked Digitalsero:

1. Better value than other tools: I shopped around and this was the most affordable option I could find that still offered the base functionality I required.

2. I liked that it offered "Reusable links": This allowed me to put the access request links into a template email, which further enabled automation of our onboarding processes.

3. I liked the features: I didn't feel like I'd be paying for a solution that was overkill for my use-case, which is quite common for tools in the digital marketing space. Instead I was able to get everything I wanted in the Pro plan, such as the reusable links, white labeling, subdomain, team member accounts, and enough monthly requests to not worry about ever going over.

Since becoming a customer:

1. Setup: Extremely easy to set up. Not much more I could ask for, here.

2. Support: Alex has been fantastic in providing prompt support. He is very responsive and also does a good job at providing thorough explanations when you have a question. It feels like he wants to solve a problem with you, in the event it reveals an opportunity for him to make the software stronger. I've yet to encounter any issues with the tool itself, more-so just quirks with Meta, but these few experiences stood out to me and are reflective of the type of indvidiualized customer support that is hard to find these days. Review collected by and hosted on G2.com.

No real downsides. Only thing I may point out is that the introduction of a pay-as-you-go plan would be cool and likely make the service even more accessible to small agencies. Review collected by and hosted on G2.com.

We were using a competitor and switched to Digitalsero for several reasons. It saved me a significant amount of money for our use case, the UI is much better, it's easy to use and integrate, and customer support was exceptional. In fact, I was able to book some time with Alex, the founder of Digitalsero to answer some questions I had. He was happy to take my feedback and is incorporating some key features into the product that will make it a no brainer option. He took the extra step to accommodate some things I needed right away to make the product work for me while they were finishing up relasing some new features. I predict Digitalsero will very soon catch up and surpass the main competitor in this space. Alex is someone I want to do buseinss with and am thrilled to know him. I highly recommend giving Digitalsero a try if you are in need of this type of solution. Review collected by and hosted on G2.com.

The only feature missing is the ability to embed the request. However, this is planned for future release and was the least important for my use case. Review collected by and hosted on G2.com.

This saves me so much time and makes my business look more professional to clients Review collected by and hosted on G2.com.

I'd like more app compatibility. I understand they are currently adding more apps right now so will keep using Review collected by and hosted on G2.com.