--- title: DigitaleBox Reviews meta_title: 'DigitaleBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how DigitaleBox works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 12 scale: '5' date_modified: '2026-06-21' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # DigitaleBox Reviews **Vendor:** DigitaleBox **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.3/5.0 **Total Reviews:** 12 ## About DigitaleBox DigitaleBox is the software editor for elected officials, Gov & Local Gov, providing 3 software products, Communication CRM, Service Request Management CRM and Cemetery Software to 450 clients. ## DigitaleBox Reviews ### 1. Its hard to utilize all its fearures **Rating:** 0.0/5.0 stars **Reviewed by:** Kenneth D. | Management Assistant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about DigitaleBox?** DigitaleBox is the worst platform that lacks features and solutions. It complicates the donation process. The pricing needs to be better if they provided a free service before charging. Far I have come across many drawbacks. There are a few features that need improvement. **What do you dislike about DigitaleBox?** It seems to lack some features and functionalities that are needed to increase its usability and effectiveness. The software appears to have limitations when it comes to managing social media accounts and connectivity. There have been instances where customers mentioned security vulnerabilities resulting in their social media information getting compromised. **What problems is DigitaleBox solving and how is that benefiting you?** There is a lack of details on how DigitaleBox solves media and community management issues. DigitaleBox is unable to solve the problem of managing social media accounts. With its poor user interface and inconvenient scheduling feature, content planning and posting have become tasks, for us. ### 2. social media management get easy **Rating:** 4.5/5.0 stars **Reviewed by:** Hirday J. | Senior Credit Risk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about DigitaleBox?** Its very easy to manage all my organisation social media accounts with help of digitalebox. It is easy to use and implement. It very easy to run campaigns in social media through ditalebox and easly track all the social media palteform and well connected with your cliets. **What do you dislike about DigitaleBox?** there is diffculty in opration of larger files and its get slow some time. there is room for the improvement. **What problems is DigitaleBox solving and how is that benefiting you?** Social media accounts of the organisation and connecting to net cliets vai social media. ### 3. Review for Digitalebox **Rating:** 4.5/5.0 stars **Reviewed by:** namrata j. | Medical Coder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about DigitaleBox?** Digitalebox makes creating and tracking campaigns easy. It's easy to maintain and moniter the contacts for the social media. It also provides statistics for advanced monitoring the campaign. **What do you dislike about DigitaleBox?** The free version is not up to the mark. It can be improved. The software require fast internet speed to work. The storage capacity can also be improved. **What problems is DigitaleBox solving and how is that benefiting you?** Digitalebox is very easy to use. It has helped us to organise communities online and create targeted email campaigns. ### 4. A Platform where you can digitalized your firm for exponential growth **Rating:** 4.5/5.0 stars **Reviewed by:** MD E. | Technical Associate, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about DigitaleBox?** A complete solution providing plateform where you can digitalized your firm for an exponential growth of your organisation and business. It's Interface and creativity is just amazing. You just need to come with your problems and they will provide you the compete solution. **What do you dislike about DigitaleBox?** Sometimes, it is quite difficult to contact their customer support. **What problems is DigitaleBox solving and how is that benefiting you?** An effective and safe social media management. ### 5. DigitalEbox **Rating:** 4.5/5.0 stars **Reviewed by:** Tanmaya P. | Management Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about DigitaleBox?** It is the software editor for selected officials,Government and local government, proving government software and data management solutions to 350 clients. Very unique concept. **What do you dislike about DigitaleBox?** The feature are all good and provide a better solution but Price is bit more. I would be great if it provides better free service and then charge dome sort of amounts. **What problems is DigitaleBox solving and how is that benefiting you?** It helps in soluation of data management, data security and many more. Enhance the ability to grow and extremely product availability. Great features for customers to grow in this sector ### 6. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about DigitaleBox?** I love being able to monitor all my social media contacts and managing donations for my nonprofit all in one prime location or database. **What do you dislike about DigitaleBox?** So far I don't have any real dislikes when it comes to DigitaleBox. The performance is good and it simplifies my entire donation process. I'm not sure how pricing ranks because I haven't compared it other software options. **What problems is DigitaleBox solving and how is that benefiting you?** DigitaleBox makes managing site donations and keeping up with stats a breeze. Currently, I'm not experiencing any issues with the software. ### 7. review of DigitaleBox, **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2023 **What do you like best about DigitaleBox?** With DigitaleBox, I can easily maintain contacts and information with various organizations on my social media. It is easy and safe to use. **What do you dislike about DigitaleBox?** I haven't found any downside to using it yet, but it has some features that are old and I think should be replaced with some new ones. **What problems is DigitaleBox solving and how is that benefiting you?** Before using it, my social media information was unpredictable; once my social media information got hacked, I started using it, and my information was safe and secure, and my relationship with my business clients and organizations was good. ### 8. Best Community Organizing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Santanu D. | Affiliate Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about DigitaleBox?** Easy and Quick social media management. Easy to create and track campaigns. Monitor your campaign with advanced statistics. **What do you dislike about DigitaleBox?** Support should be better. Not dislike it at all. **Recommendations to others considering DigitaleBox:** Recommend to all. **What problems is DigitaleBox solving and how is that benefiting you?** Helps to create targeted email campaigns, easy to create and track Html newsletters. Engage with your community and follow-up conversations. ### 9. Community Organizing Software. **Rating:** 5.0/5.0 stars **Reviewed by:** Darosa A. | Head Of Brand and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about DigitaleBox?** It is designed to help political organizations, institutions, enterprises, federal, and local governments to conduct data-driven campaigns. It maintains the association between natives and firms. It helps organizations to organize volunteers on social networks and allows them to manage contacts. One good thing about this platform is that it keeps the track of campaigns with modern statistics. It gives access to technology to the local aspirant, government, and small NGOs. **What do you dislike about DigitaleBox?** One dark side is that it does not support files larger in size and slows down. Storage capacity depends on the pricing that can be upgraded by paying the amount. A lot of hardware is required by the software to run the operations efficiently. Its free version does not synchronize large-sized files and to do this, the premium version is required. Sometimes, it is time-consuming when the internet connection is weak. It only performs backup for some selected documents rather than the entire folder. It needs to improve the interface for a better user experience. It is very difficult to locate documents when several folders are created. **What problems is DigitaleBox solving and how is that benefiting you?** It is very easy to create and track newsletters because it does not require any HTML knowledge. It helps organizations to run targeted communications campaigns by way of emailing and private messaging. One advantage is that it can be accessed by anyone. It provides access to technology to every organization and local candidate. It helps you to organize online communities on social networks and emails. It helps you to organize contacts. ### 10. CivicTech, SaaS Software. **Rating:** 5.0/5.0 stars **Reviewed by:** Philip L. | Catering Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2021 **What do you like best about DigitaleBox?** It is a communication CRM for the federal government, local government, institutions, and political firms. It is specially designed to develop and maintain the link between the organizations and the citizens. It allows companies to manage contacts. It enables organizations to develop a community and organize communications. It allows you to manage the targeted communications campaign via private messaging and emailing. **What do you dislike about DigitaleBox?** The software slows down when large files are dealt and it needs a lot of hardware to effectively run the operations. Data of large size takes time to load. It allows the backup of some selected files, not the entire folder. Fast internet bandwidth is required to use the software. It does not allow the synching of files directly on the user interface. It is somehow expensive as compared to other tools in the market that provides similar functionality. It needs to make the support better. It is not much intuitive. It becomes tough to find the files when many folders are created. **What problems is DigitaleBox solving and how is that benefiting you?** One major benefit is that no HTML knowledge is required and you can easily develop, launch, and track the newsletters. It provides large access to technology to government, local candidates, and small NGOs. In short, everyone can access it. Also, it is available in SaaS on all devices. It is easy to use the software. It enables you to organize the data, contacts, and online communities on email, SMS, and social media in a distinct database. It monitors the campaigns with modern statistics. ### 11. Number one social media management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about DigitaleBox?** Easy to use. I just how easy for us to manage a community and social media using this tool. **What do you dislike about DigitaleBox?** UI design can be better Customer support can be better. **What problems is DigitaleBox solving and how is that benefiting you?** We have solved social media management and community management problems. It's easy to use so we can easily manage our company's social media accounts. ### 12. DigitaleBox Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2019 **What do you like best about DigitaleBox?** DigitaleBox is a newbie platform and they have promising services that would be useful for a digital marketing strategist like me. I'm going to explore what DigitaleBox has to offer if it can run the SEO I need. **What do you dislike about DigitaleBox?** None so far as digital box is a first platform that is new to the market but has promising services that you may consider to try. If in case there are problems that I might encounter with DigitaleBox, I'll definitely leave the info for improvements **Recommendations to others considering DigitaleBox:** DigitaleBox is very helpful for a digital marketer like me to promote better SEO and top of the rank blog recommendation with smooth service and great assistance. **What problems is DigitaleBox solving and how is that benefiting you?** None as of this time ## DigitaleBox Discussions - [What is DigitaleBox used for?](https://www.g2.com/discussions/what-is-digitalebox-used-for) - 1 comment, 1 upvote - [View DigitaleBox pricing details and edition comparison](https://www.g2.com/products/digitalebox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+04%3A37%3A03+-0500&secure%5Bsession_id%5D=5fa856b0-1794-468a-baf1-2bc42bbd92cb&secure%5Btoken%5D=4feede63c5b0e96e2a24173be3c2f01a7d96405e47c14da50a6157ecf913662f&format=llm_user) ## DigitaleBox Features **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Campaign Tools** - Content Management - Volunteer Management - Fundraising - Events and Ticketing **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Communication Tools** - Social Network Sync - Email Messaging - Text Messaging - Communication Analytics **Field Tools** - Route Mapping - Digital Forms - Call Lists **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top DigitaleBox Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,161 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,212 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,252 reviews)