Decodo (formerly Smartproxy) Reviews (672)

Reviews

Decodo (formerly Smartproxy) Reviews (672)

4.6
672 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its reliable performance and responsive support, highlighting the ease of setup and intuitive dashboard that streamline proxy management. Many appreciate the high-quality IPs and fast connection speeds, which enhance their web scraping and data collection tasks. However, some users note that the pricing can be a bit high for smaller projects.

Pros & Cons

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Nima T.
NT
Nima T.
Research Engineer
Small-Business (50 or fewer emp.)
"Exceptional Support and User-Friendly Interface"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

What immediately struck to me was reachability to the staff whenever you've questions. You'll instantly found someone to assist you even during off hours. It help me immediately decide based on my urgent project needs and demands. The simple UI/UX interface is easy to navigate, and usage stats keeps you on loop.

I used the Residential Proxy service, and from my experience playing around some regions (especially for Russia) it's quite stable, of course, with some minor inconsistencies. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

- The city level targets could always be increased more, for more granularity

- Also, there could be a filter options for city level proxies

- For some reason, the bandwidth seems to be highly drained if you're using browser mode. Though the dashboard tells you what draws your most bytes, if there is some proxy config to control some APIs beyond browser config, that would be great.

- I would love to see more consistencies for search engines such as Yandex Review collected by and hosted on G2.com.

MS
Muammer S.
Data Analy.
Small-Business (50 or fewer emp.)
"Outstanding Proxy Quality and Seamless Integration"
5/5
What do you like best about Decodo (formerly Smartproxy)?

I've been using Decodo for my business operations and I'm genuinely impressed with their service. The proxy quality is outstanding - fast connections, minimal downtime, and their IP pool is incredibly diverse which is exactly what I needed for my projects.What really stands out is the ease of integration. Their API documentation is clear and straightforward, and I was able to get everything up and running within hours. The dashboard is intuitive and gives you full control over your proxy configurations.Customer support has been responsive whenever I had questions. They actually understand the technical side of things, which is refreshing compared to other providers I've dealt with in the past. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The IP rotation options and the stability of connections. I run high-volume operations and haven't experienced any significant issues. Pricing is also competitive for what you get. Review collected by and hosted on G2.com.

Roman B.
RB
Roman B.
Founder
Small-Business (50 or fewer emp.)
"Fast, Reliable Proxies with an Easy Setup and Fair Pricing"
5/5
What do you like best about Decodo (formerly Smartproxy)?

Decodo’s proxies are fast and reliable, with a high success rate and minimal downtime. Setup was simple, the dashboard is easy to navigate, and pricing feels fair. Support has been quick and helpful too. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly not much. The pricing on higher tiers can add up if you scale heavily, and the documentation could be a bit more detailed in places. Nothing that’s been a real problem though. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Jefe
Small-Business (50 or fewer emp.)
"High-quality dedicated ISP proxies that are easy to configure"
4/5
What do you like best about Decodo (formerly Smartproxy)?

Dedicated ISP proxies have been very useful for me. They are of very good quality and I can configure everything. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Actually, everything seemed very excellent to me, I have no complaints. Review collected by and hosted on G2.com.

Paweł R.
PR
Paweł R.
CEO
Small-Business (50 or fewer emp.)
"Stable, High-Quality Proxies with an Intuitive Dashboard"
5/5
What do you like best about Decodo (formerly Smartproxy)?

We were looking for a system that would provide us with stable performance and a high-quality proxy, above all. We tested several other solutions and finally found DECODO. Everything works. No issues. We finally found a system we can wholeheartedly recommend. Competitively priced. We easily integrated the proxy with our systems. Additionally, DECODO offers a simple and intuitive dashboard. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

At the moment, we haven't found anything worth changing or that we don't like. Review collected by and hosted on G2.com.

Kuba .
K
Kuba .
Founder
Small-Business (50 or fewer emp.)
"High-Quality Proxies, Accurate Locations, and Truly Helpful Support"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

Their proxy quality (not identified as proxies or vpns by checkers) and location matching. Especially at the price. And their support was great, actually solved my problems. They even have an AI chatbot that actually works. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothig specific. Only thing would be the UI display format of the proxies but that's minor. Review collected by and hosted on G2.com.

Raza H.
RH
Raza H.
CEO
Small-Business (50 or fewer emp.)
"High-Quality IPs and Premium ASNs"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

I like the quality of their IPs and their premium ASNs. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

There’s nothing major, but they should let you choose a custom amount of IP - for example, if I wanted to buy 5. Review collected by and hosted on G2.com.

NL
Nikolas L.
CEO
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Flawless, Affordable Proxies"
5/5
What do you like best about Decodo (formerly Smartproxy)?

Decode offers a very user-friendly and intuitive interface, making it easy for users like me to navigate their website without any problems. Their proxies are available at very affordable prices and work flawlessly. When I had a few questions, their support team responded within minutes. Overall, they seem to provide everything necessary to ensure customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The only thing I don't like in Decodo is not possible to buy proxies per one IP, only in packages (ISP) Review collected by and hosted on G2.com.

Yl L.
YL
Yl L.
Cross-border e-commerce operations
Small-Business (50 or fewer emp.)
"Great After-Sales Service and a Clean, Easy-to-Use ISP"
5/5
What do you like best about Decodo (formerly Smartproxy)?

Great after-sales service, ISP is very clean, really easy to use Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I think it's great, I haven't had any unpleasant experiences. Review collected by and hosted on G2.com.

John A.
JA
John A.
Small-Business (50 or fewer emp.)
"Reliable and Easy Solution for Social Media Management"
5/5
What do you like best about Decodo (formerly Smartproxy)?

I mainly use Decodo to access and manage multiple social media accounts, and it makes logging into different accounts much easier without running into constant verification issues. I appreciate having reliable IPs because it helps keep everything running smoothly. It's been pretty stable for me with minimal connection problems, which is great. The thing I like most is how reliable it's been; the connections are stable, so I don't constantly worry about accounts getting flagged. It's also pretty easy to set up and manage, which saves me time. Consistency in connection helps me avoid unnecessary security checks and random logouts, making the process smoother and less risky. The setup was straightforward and beginner-friendly, which means I didn't need to spend hours figuring things out or tweaking complicated settings. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Maybe a cleaner dashboard layout or quicker access to frequently used settings would make it even better. Review collected by and hosted on G2.com.