--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 657 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 657 scale: '5' date_modified: '2026-07-17' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 657 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users commend Decodo for their **personable and helpful customer support** , ensuring smooth experiences with prompt assistance. (171 reviews) - Users appreciate the **ease of use** of Decodo, thanks to its user-friendly dashboard and transparent service process. (168 reviews) - Users praise the **reliable and efficient proxies** from Decodo, appreciating their consistency and quick support response. (152 reviews) - Users commend Decodo for its **consistent IP quality** , ensuring reliable performance and minimal latency during use. (123 reviews) - Users highlight the **amazing and helpful support** from Decodo, enhancing their overall experience and satisfaction. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users are frustrated by the **proxy outages** that caused significant disruptions and lost income during the transition to Decodo. (84 reviews) - Users feel that the **pricing issues** limit accessibility for small-scale users and require more flexible options. (72 reviews) - Users find the pricing of Decodo to be **expensive** , especially when scaling up for multiple projects or heavy usage. (56 reviews) - Users feel there is a lack of **flexibility in plans** and miss advanced features for city-specific proxy selection. (46 reviews) - Users report **IP limitations** , with frequent downtimes and blocked requests, impacting overall proxy reliability. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. The proxy pool is very clean and the customer service is indeed one of the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Proxies are clean and fast, they don't have any downtime and you can count on compatibility with any software you might use. Customer support is always helpful and very knowledgable. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly I don't have what to not like since the service is doing what is supposed. Maybe the price in comparison to other providers but I'd prefer to pay more and have a higher quality of proxies. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We are using their services for data scraping across our ad network. A clean pool of IPs is needed to avoid being flagged by social networks, Google etc. ### 2. Its been 3 years of experience and I think smart proxy is one of the best one I used they are legit! **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad K. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Reliable Best customer service Have solutions **What do you dislike about Decodo (formerly Smartproxy)?** Nothing found anything bad about them. . **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have issued in Australia region so they give me secure proxy ever with great anonimity ### 3. Very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The static residential proxies are very reliable and easy to set up. **What do you dislike about Decodo (formerly Smartproxy)?** Documentation could be a little more thorough. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It lets me scrape data using different IPs and without obstruction. ### 4. Fast, Reliable Proxies with Exceptional 24/7 Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Smart Proxy for a month now, and it has been an amazing experience! The connection speeds are fast, and the service has been incredibly reliable, with zero downtime. Setting everything up was super easy, even for someone new to proxies, and the user interface is very user-friendly. What really stands out is their 24/7 customer support. Anytime I had a question or needed help, their team was always available, quick to respond, and very helpful. Having such dependable support around the clock gives me a lot of confidence in the service. Overall, Smart Proxy is a fantastic investment for anyone in need of reliable proxies. It’s efficient, easy to use, and well worth the price. Definitely a 10/10 from me! **What do you dislike about Decodo (formerly Smartproxy)?** What I initially disliked was that the proxies didn’t work with username and password authentication when using Selenium in Python. However, when I reached out to their 24/7 support, they quickly responded with an explanation on how to whitelist my IP. The process was straightforward, and it worked as a good workaround. While it wasn’t my first choice, the solution was easy enough and solved the problem efficiently. Other than that there's not much to complain about. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smart Proxy helps me solve issues related to maintaining anonymity and accessing websites without getting blocked. It allows me to automate tasks, like web scraping and monitoring, without restrictions, ensuring that my operations run smoothly and efficiently. The proxies also help me avoid rate limits and geographic restrictions, which is crucial for accessing and gathering data. ### 5. Efficient and Reliable Social Media Scraping Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Mehran M. | Senior Front-End Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Decodo (formerly Smartproxy)?** SmartProxy’s social media scraping tool is incredibly efficient and reliable. The tool has significantly streamlined our data collection process, allowing us to gather comprehensive social media insights effortlessly. The ease of use is outstanding, making it accessible even for team members with limited technical expertise. Additionally, the customer support is exceptional; they are always ready to assist with any queries promptly. The tool’s performance has consistently met our expectations, delivering accurate data without any downtime. We particularly appreciate the wide range of features and the seamless integration with our existing systems, which has enhanced our overall workflow. **What do you dislike about Decodo (formerly Smartproxy)?** One area where SmartProxy could improve is its payment options. Currently, they do not offer a subscription plan tailored for small businesses. As a result, we often lose money each month because we cannot fully utilize our scraping budget, and any unused budget does not carry over to the next month. Introducing more flexible and scalable pricing plans would make SmartProxy an even more attractive solution for smaller organizations with varying usage needs. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** SmartProxy is helping us solve the challenge of efficiently scraping public Instagram posts and profiles. By utilizing their services, we can gather essential data from Instagram for market research, competitive analysis, and social media strategy development. This capability allows us to monitor trends, analyze influencer performance, and track brand sentiment in real time. The reliable data extraction provided by SmartProxy has significantly enhanced our decision-making process, enabling us to stay ahead of the competition and better understand our target audience. This, in turn, helps us create more targeted and effective marketing campaigns, ultimately driving business growth. ### 6. Good value service **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandr T. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like the pricing and speed of support team, integration was very swift and it was easy for me, i basically had no questions during implementation, and it had all the bells and whistles other providers has. **What do you dislike about Decodo (formerly Smartproxy)?** Maybe enterprise pricing could be more leaning, say for 2TB plan or more **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can add values to my customers, buy getting data i otherwise could not. ### 7. The best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Erik M. | Lead programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Very good and large Residential proxy network. Good quality customer server. **What do you dislike about Decodo (formerly Smartproxy)?** You pay a premium for the premium quality. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Bypassing anti webscraping systems. ### 8. Easy to use, 24/7 support that really takes an interest when you have a question **Rating:** 5.0/5.0 stars **Reviewed by:** Silviu . | Business Intelligence Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Most of all I appreciate the support team, which is always there ready to help. At the same time, their modern interface is super easy to use. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing to complain yet,everything is super ok, hope it stays that way **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Rotate different IPs in an easy way using the session name ### 9. The best global and honest companies smartproxy **Rating:** 5.0/5.0 stars **Reviewed by:** khaled A. | مدير عام, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Decodo (formerly Smartproxy)?** My experience with a very wonderful company. I have been a customer of theirs for more than a year and all their services are very wonderful and a reliable company. **What do you dislike about Decodo (formerly Smartproxy)?** All their services are excellent. There is nothing negative about them **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy is a trusted proxy solution provider that helps bypass geo-restrictions, securely mine data, and avoid censorship while browsing the internet. It can be used for business purposes such as collecting data from global markets, testing websites, and managing multiple accounts easily and efficiently. It provides diverse IP addresses which enhances access to content and increases business efficiency. ### 10. Best proxy server ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Artur M. | Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Reliable service, all countries available, they have software that help my operations as browser, sock5 they have everything! **What do you dislike about Decodo (formerly Smartproxy)?** Extra gb is a kind of expensive when you deal with videos and imagens, should keep it mind **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** THey help to automate social media services using diferrente regional operations ### 11. Tried trail account and it is seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Best thing is very easy to use and try trial version. Subscription process is simple and easy to use. **What do you dislike about Decodo (formerly Smartproxy)?** None as of now. All good so far. It was nice experience overall **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We are doing automation for a POC project and like to explore the options. Smartproxy helped for our use case. ### 12. One of the best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I've been using these proxies for a while now and I'm highly satisfied with this service. Pricing is very competitive, good customer support and it have main features like alerts of low traffic and auto top-up. **What do you dislike about Decodo (formerly Smartproxy)?** When you renew suscription you lose all your unused traffic **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows access to service from differerent parts of the world ### 13. Excelent service, reliable proxies **Rating:** 4.5/5.0 stars **Reviewed by:** Fidel Luis Inacio L. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Good latency, good pricing, excelent service. It's easy to setup. **What do you dislike about Decodo (formerly Smartproxy)?** Right now, I didn't see any particular thing to dislike, will update if I find something. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Data collection. ### 14. Great service for residential proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I can try the service with only a few dollars. customer support answered and solved my issues really fast. **What do you dislike about Decodo (formerly Smartproxy)?** It's missing some countries for dedicated ips **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I need to log in in multiple social network accounts at the same time. and its residential proxies help me to achieve that ### 15. Best Proxy service **Rating:** 5.0/5.0 stars **Reviewed by:** Mervy S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** How easy it is to connect to your proxy and how fast it is **What do you dislike about Decodo (formerly Smartproxy)?** There could be better instructions on how to use **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** TikTok ad bans ### 16. Best Proxies you can find anywhere. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy provides dedicated proxies that actually work!. There's almost no downtime neither do you struggle with set up. Also easy to implement. The live customer care chat feature works everytime you reach out to them and they're always available to resolve your challenges. **What do you dislike about Decodo (formerly Smartproxy)?** I haven't found any part of Smartproxy that I do not like, may be the cost. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartyproxy helps with data extraction tasks and has not given us any challenges so far. ### 17. The best proxy for accounts handling **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I would give it to how helpful and knowledgable the customer service of Smartproxy. whenever I have questions and/or needing help, they are always available. In terms of service, I get what I pay for and works perfectly to what I need it for. **What do you dislike about Decodo (formerly Smartproxy)?** Might be the pricing, it is kinda high, but hey, it works! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** This helps me handle multiple accounts with ease. I needed different ip addresses, and this works wonders! ### 18. One of the best proxy provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Istiak A. | Trainee chemist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Decodo (formerly Smartproxy)?** This proxy is easy to set up. And customer support is live. They always there to guide us. one of the best thing is proxy is available all the time. no down time. **What do you dislike about Decodo (formerly Smartproxy)?** I didn't found out that i should disllike. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Everything was fine from my end. ### 19. Really useful and good value proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I really like the entry-level Smartproxy option of a rotating IP datacenter proxy. I was scraping data for many brands and often found I got rate-limited or blocked after several attempts in quick succession. The ability to create a proxy that I could easily integrate into my Scrapy scripts was very useful. I had explored the other features a little in the past but had no need to use them commercially at this time; I presume they are equally high quality. I found customer support to be very good. They were responsive to my queries even though I was only on the entry-level package. **What do you dislike about Decodo (formerly Smartproxy)?** martProxy had a block on scraping from one domain that I wanted to scrape from. This was disappointing, but there was a path to doing it by going through the steps with their legal team. Ultimately, this was unnecessary as I found a workaround, but it was a bit frustrating, although understandable. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Speeding up processes to avoid lengthy back-off/cooldown stages ### 20. Best for Anonymous Browsing **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj R. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Decodo (formerly Smartproxy)?** The customer support and dashboard is the best. The integration was very easy. **What do you dislike about Decodo (formerly Smartproxy)?** Pricing. Pricing can be a bit lesser as per the user requirement. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** This has so many IP address of almost all the US states. ### 21. Great, affordable provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The ease of use and affordable cost make this service shine. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes things go not quite with as quickly as I’d hope. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We are in need of a large set of dynamic proxies ### 22. Smartproxy provides awesome service **Rating:** 5.0/5.0 stars **Reviewed by:** Ado K. | Director of Developer Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy provides an awesome proxy service that works great, is easy to setup, and is very cost effective. Support has been awesome and helped us through a few issues we had that were on our end. **What do you dislike about Decodo (formerly Smartproxy)?** I wish there was more functionality exposed via the API. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We needed a reliable proxy provider for our application that needs to access videos from across the globe. Smartproxy was able to deliver and give us the IP's in the geo locations we needed them with excellent reliability. ### 23. Easy, quick, and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Sergey A. | Translator & Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy is a complete solution for any use case. It is perfect for a total beginner like me. Detailed descriptions of the offered services, knowledge base, concise tutorials - you can find it here. You can choose among various pricing plans and offered capabilities. **What do you dislike about Decodo (formerly Smartproxy)?** It may take a bit to learn, as with anything new, though a brilliant support team is always there helping at the very instant. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can access resources which would otherwise be difficult to reach. ### 24. Best Proxy provider Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Achraf B. | Owner of a Print on demand website, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I like The speed of the proxies and the support and easy to use! **What do you dislike about Decodo (formerly Smartproxy)?** As a user for 4 month straight, I didn't find any problem **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The change of Ip with 100% ### 25. Amazing selection of proxies! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The wide variety of proxy options and countries. Overall easy to use and setup with AdsPower. Customer service was very responsive as well. **What do you dislike about Decodo (formerly Smartproxy)?** Need more static residential country options. Very limited. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We do social media management and growth across various cities and countries. ### 26. Great tool, easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Easy to use. Amazing Customer Support Only used Datacenters, and quite effective. **What do you dislike about Decodo (formerly Smartproxy)?** Test plan a little too small. Only 0.1 Gb. But not much of an issue, just wanted to see if it was worth it. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Was blocked when trying to extract data from a website. ### 27. I am using smart proxy since long time **Rating:** 5.0/5.0 stars **Reviewed by:** SANTANA D. | I am a CPA Affliate Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I am using smart proxy since long time. It works really great. They provide very good service for little money **What do you dislike about Decodo (formerly Smartproxy)?** Smartproxy also better for me but many time forbidden is not included in my websites **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy provides users with access to geo-blocked or region-restricted content by allowing them to route their internet traffic through proxy servers located in different countries. This is particularly beneficial for individuals or businesses that need to access content or websites that are restricted based on geographical location. Web Scraping and Data Gathering: Smartproxy's proxy services enable users to perform web scraping and gather data from the internet at scale without being blocked or detected by websites. This is useful for businesses engaged in market research, competitor analysis, lead generation, and other data-driven activities. ### 28. Useful and good quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Easy to set up Good quality proxies Very good support **What do you dislike about Decodo (formerly Smartproxy)?** I experienced a bug with IP, some proxies worked bad but it was a few number so ok **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Its like generating a new device in a unlimited way ### 29. Awesome Product **Rating:** 5.0/5.0 stars **Reviewed by:** Bharat K. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Decodo (formerly Smartproxy)?** It can handle scale. I was able to send 100 requests per second and it handled the load nicely. The api and document is nice which makes it easy to use. The customer support is also very responsive. It supports all different use cases which a proxy can provide. **What do you dislike about Decodo (formerly Smartproxy)?** The payment being made does not reflect instantly, takes upto 10 mins in some cases **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** it helps use get data from Social Media ### 30. Great customer support and quality services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy provides many options that's not included in all providers, such as dedicated ISP proxies. I've been using it for months and never looked back. Customer support was quick to reply on live chat whenever I had questions. It also has a detailed documentation and a proxy checker tool. It was a smooth experience from the beginning. **What do you dislike about Decodo (formerly Smartproxy)?** Once encountered an unstable IP amongst others, and had to wait for the billing date to renew the pool. It'd be nice to have an individual replace option for each IP. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Used it in web scraping and never encountered any issues. ### 31. Reliable and secure proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Yuri C. | Administrador, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy surprised us with its support and features, ease of use and implementation, and especially integration, which is what we were looking for. Along with the appropriate frequency of use, we had various difficulties with other proxies that ended up not meeting our needs. However, with Smartproxy, we were able to find the solutions we were looking for with excellent cost-benefit and excellent customer support and service. **What do you dislike about Decodo (formerly Smartproxy)?** We have not encountered any difficulties so far **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy is primarily helping us with automation and multiple simultaneous geolocated accesses, which was our greatest need. ### 32. Smart proxy has good service and reliable products **Rating:** 4.5/5.0 stars **Reviewed by:** Andy M. | Search Engine Optimization Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I bought a product from smartproxy a few days ago and the experience I got was in accordance with my needs for a fast and stable proxy used to work in various regions of the world using this proxy from smartproxy. Cheap quota package but with a fast connection I recommend this product for those of you who are looking for a cheap but fast and good proxy that is reliable. **What do you dislike about Decodo (formerly Smartproxy)?** For the package that I use is a proxy server, maybe there are many who use ip simultaneously, sometimes the proxy timeout. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Some things like how to use a proxy at first I was confused and couldn't connect, but their customer support service is very fast and good at responding to customers. ### 33. Thanks to the quality proxy, my online experience is secure, private, and seamless. **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Live chat, the live agents resolved my problems on multiple occasions. The proxy is easy to use and easy to implement as this was my first time working with proxies I got it all by myself. I didn't use the proxy very frequently but it met my standards. As last thing the most I like is that Smartproxy has numerous number of features as residential proxy, mobile proxy etc. compared to their competitors. **What do you dislike about Decodo (formerly Smartproxy)?** The downsides of Smartproxy is that it is using too much data. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** As I am living in third world country (Eastern Europe) and many sites are blocked or restricted other than USA, Canada Smartproxy solved the problem of restricted access to online content and enhances my security and privacy. This benefit allows me to browse the internet freely and confidently, making my online experience seamless and worry-free. ### 34. Fast and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad Azam R. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I use proxy for data extraction ane web scraping, and the features i'm looking for in any provider is as follows: 1. Easy to implement and integrate with my application 2. Affordable, as i use it heavily (4+ requests/sec, 20+ GB/day) 3. Fast response times 4. It should offer wide range of countries 5. Sticky sessions SmartProxy (Shared Datacenter) Review: Ease of Implementation: All major Proxy prividers are more or less the same, as the only thing you need to connect to a proxy server is Username, password, hostname and port number. Although some providers offer "IP Whitelisting" instead of username and password, which SmartProxy offers on it's Pay/IP service (but not in Pay/GB plan) Affordability: SmartProxy is very affordable on it's Shared Datacenter plans. I haven't compared it's other plans as i don't use them Fast Response Times: SmartProxy is very fast in it's Shared Datacenter Plans, they claim response times lower than 300 ms, which seems consistent with my benchmarks Locations: SmartProxy's Shared Datacenter plan offers 8 locations, which is somewhat limited compared to other well-known Proxy providers (IPRoyal offers 150 locations, although it doesn't offer Shared plans and is much more expensive) Sticky Sessions: SmartProxy offers Statics IPs (Sticky Session) as well as Rotating IPs, althogh it doesn't specify for how long it will keep the same IP, i assume if you connect to the same port you will get the same IP each time It's worth mentioning that SmartProxy offers Scraping solutions, which handles all the technical details of Web Scraping and makes it super easy to start gathering data without the need to develop your own solution, But i haven't used it as i already developed my own scraping solution. In one instance that i comminucated with support staff, they were fast to response and resolved the issue right away. Overall, I would recommend SmartProxy for Data Extraction and Web Scraping because of it's wide range of features and plans, It's affordable and flexible pricing, and fast response times. **What do you dislike about Decodo (formerly Smartproxy)?** - Limited locations in Shared Datacenter plan **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use SmartProxy for web Scraping. It's fast response time and Large pool of IPs help me achieve that efficiently. ### 35. great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo ભ Alberto 🇮🇹 P. | Industrial advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Starting use this service , is absolutely great !! speed performance HUMAN FAST RELIABLE CUSTOMER ASSITENCE guarantee the scope of use **What do you dislike about Decodo (formerly Smartproxy)?** for the moment nothing i will update in case of issue **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** multiport function and opportunity of customizations that before i didnt have ### 36. Good **Rating:** 5.0/5.0 stars **Reviewed by:** OTMANE A. | Appointments, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like the experience with smart very good **What do you dislike about Decodo (formerly Smartproxy)?** No ips static in morocco so i need static ip's **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Change ip while i request in a siteweb ### 37. Best ISP proxy **Rating:** 4.5/5.0 stars **Reviewed by:** chibuike o. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I love the fact that the customer care ar always ready to assist anytime **What do you dislike about Decodo (formerly Smartproxy)?** on their ISP proxy, they seem not to have for much countries **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Most sites do detect me as using bad IP, but the ISP Proxy provided by SmartProxy helped me bypass most of this detections ### 38. Support was super helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Decodo (formerly Smartproxy)?** The user experience is quite seamless. One of the few pricing pages I actually understood. Everything worked fine. **What do you dislike about Decodo (formerly Smartproxy)?** I mistakenly purchased an ISP proxy but it wasn't useful to me. Luckily they refunded me very fast thanks to the quick support. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Wanted to use social platforms in an isolated environment. A proxy was helpful for that. ### 39. Easy to use only documentation could do with a little more direction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Decodo (formerly Smartproxy)?** The ease of setup. The customer suport is good. And quite easy to integrate. **What do you dislike about Decodo (formerly Smartproxy)?** The dashboard is hard to understand with username and password provided for each port but not utilised in the actual connection, using whitelisting of IPs instead. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows us to see websites, through different geographic zones. ### 40. in total is very good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed E. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Customer Support is very helpful and they provide assistance quickly. **What do you dislike about Decodo (formerly Smartproxy)?** The additional packages are very overpriced. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Hi-quality proxies ### 41. Competitive proxies that work where others do not always work. Good price **Rating:** 4.0/5.0 stars **Reviewed by:** Yurii L. | Test Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Competitive price and fast support, helped instead of pretending that everything was fine **What do you dislike about Decodo (formerly Smartproxy)?** There are sometimes breakdowns. Still, there are services without special IP requirements that do not allow such proxies **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I work as a tester. It's important to have access from different perspectives ### 42. The proxy service is one of the bests **Rating:** 5.0/5.0 stars **Reviewed by:** Charles D. | CTO Advisory, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Decodo (formerly Smartproxy)?** The proxy service is one of the bests, i tested +10 proxy providers and they have the best prices for the top 10% proxy quality and in addition the support team is very fast and accurate, i strongly recommand **What do you dislike about Decodo (formerly Smartproxy)?** Nothing much, since im a human being i would like to pay less but in fact nothing to say **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** ip ban ### 43. Great IPs with good quality **Rating:** 5.0/5.0 stars **Reviewed by:** Susan D. F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Really great IPs with good quality. Their 24/7 customer's support is also amazing and I had no issues with this provider compared to other providers. I don't make reviews often but I have to make an exception. Also thank you Agent Mariet (one of the customer's support specialists) for the assistance you have provided me with so far! **What do you dislike about Decodo (formerly Smartproxy)?** I have not have any issued since i have been using Smartproxy, most time when i have some technical issues, the customer support helps in assisting me. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smart Proxy overtime has helped me in reaching my branding goal. My Sole aim of using Smartproxy was for my online presence for my Brand and so far, it is helping me solve the online presence i so much desire. ### 44. Top notch customer service performance and quality service **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Decodo (formerly Smartproxy)?** As soon as I opened a ticket I was talking with a live human within seconds. They answered all my questions professionally and in a timely manner and by the time the conversation was over my problem was solved. Highly recommend smart proxy. It's hard to find great service today but they just knocked it out at the park!!!! **What do you dislike about Decodo (formerly Smartproxy)?** I have nothing bad to say about them. All. Positive feedback on my end! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** They provide fast, reliable service right at my fingertips and even on mobile ### 45. SmartProxy is efficient but not budget friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Sabri L. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Decodo (formerly Smartproxy)?** The best feature was the large pool of proxies **What do you dislike about Decodo (formerly Smartproxy)?** the point that i didn't like was the pricing for personal use. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** i used it to study e-commerce in the uk , it was indeed very helpful ### 46. Reliable and great support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Great 24/7 support, the datacenter proxies so far seem to live up to the 99.9percent uptime. (Im tracking it) **What do you dislike about Decodo (formerly Smartproxy)?** I wish it had more stats analysis tools on the dashboard (uptime monitoring, http status percent response, avg response time etc) so it would save some time from having to implement analytic tools ourselves. Also it should be possible to change my proxies passwords without having to requests the support to delete the authentication manually **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We're using proxies to allow our clients to integrate with external tools ### 47. Excellent Proxy Space **Rating:** 5.0/5.0 stars **Reviewed by:** Asif A. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I loved the customer support and also the service of smartproxy! the ease of use and the feature helped a lot! with integration to a selenium script! would be using this daily! **What do you dislike about Decodo (formerly Smartproxy)?** i belive there's none and it is a lovely experince with smartproxy!! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** ive started using smart proxy for my selenium automation script and i was unable to find any proxies with indian rotating residential ips and then i found smartproxy! ### 48. Very good and useful brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I really like all the features. Support works really fast and is really helpful (I literally wait like 1-2 minutes and get reply with satisfactory answer for my questions). I didn't experience any bugs or problems with Smartproxy. Smartproxy is very important for me, I mostly use X Browser App and I use it every single day - it makes my life easier! I would definitely recommend it! **What do you dislike about Decodo (formerly Smartproxy)?** You need to pay for Smartproxy (probably not the cheapest one on the market), but I think it is worth it. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy (X Browser App) makes you being able to create multiple "profiles" with different proxies, data footprints etc. It helps you being more anonymous at the internet. ### 49. Good service, fast support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Not 100% online but more than other providers **What do you dislike about Decodo (formerly Smartproxy)?** Sometime disconnect randomly and timeout **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** allow me to access to services from multiple IP ### 50. I love Smartproxy! It has helped my business grow! **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | CEO / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Ease of use. User Interface is great and the customer support is EXCELLENT! **What do you dislike about Decodo (formerly Smartproxy)?** Nothing! Only that sometimes the mobile rotating proxies fail with streaming services like Spotify. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It's helping me grow by enabling me to multi-output my reach. ## Decodo (formerly Smartproxy) Discussions - [What is Smartproxy used for?](https://www.g2.com/discussions/what-is-smartproxy-used-for) - 2 comments, 4 upvotes - [View Decodo (formerly Smartproxy) pricing details and edition comparison](https://www.g2.com/products/decodo-formerly-smartproxy/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+21%3A45%3A02+-0500&secure%5Bsession_id%5D=54e6db39-4b3f-4261-81d3-b96075ddc954&secure%5Btoken%5D=23ed97e26f9b8c0ca94dc7116f8f02e61af29ed61e8f8b5c3bd6f066eb83f756&format=llm_user) ## Decodo (formerly Smartproxy) Integrations - [AdsPower Browser](https://www.g2.com/products/adspower-browser/reviews) - [Autoreach](https://www.g2.com/products/autoreach-autoreach/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - 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[V-Ray](https://www.g2.com/products/v-ray/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WireGuard](https://www.g2.com/products/wireguard/reviews) - [YouTube Transcribes](https://www.g2.com/products/youtube-transcribes/reviews) ## Decodo (formerly Smartproxy) Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Decodo (formerly Smartproxy) Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (332 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (423 reviews) - [IPRoyal](https://www.g2.com/products/iproyal/reviews) - 4.7/5.0 (673 reviews)