--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 656 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 656 scale: '5' date_modified: '2026-07-17' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 656 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users praise Decodo for its **personable and helpful customer support** , ensuring quick resolutions for any issues. (171 reviews) - Users love the **ease of use** of Decodo, praising its intuitive interface and responsive support team. (168 reviews) - Users appreciate the **reliable and efficient proxies** of Decodo, reporting excellent speed and easy management through the interface. (152 reviews) - Users commend the **IP quality** of Decodo, ensuring reliable access and seamless performance across various locations. (123 reviews) - Users praise the **helpful customer support** of Decodo, consistently receiving fast and effective assistance for their needs. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users report **proxy issues** , including significant outages during the switch from SmartProxy to Decodo, causing frustration and losses. (84 reviews) - Users find **pricing issues** with Decodo, as it can be expensive for smaller users needing less bandwidth. (72 reviews) - Users find the **pricing quite high** for small-scale usage, leading to dissatisfaction among some customers. (56 reviews) - Users feel the **limited static residential options** and pricing tiers could impact their overall experience with Decodo. (46 reviews) - Users report **IP limitations** with Decodo, as there’s no option to choose specific proxies or ranges. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. Describe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like how easy it is to use and how reliable the proxies are. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes the prices feel a bit high compared to other providers. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It helps me access data from different regions without blocks, making research and data collection faster and more reliable. ### 2. decode proxy **Rating:** 1.0/5.0 stars **Reviewed by:** Chính . | nhân viên, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Proxy has high speed and high bandwidth. **What do you dislike about Decodo (formerly Smartproxy)?** price still higher than some websites (webshare, proxy crapper...) **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Help me manage multiple accounts, TikTok, ads, Facebook... ### 3. A Good Price Performance ratio **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The prices offered by Decodo are really great and they offer great trials that allow you to test their services thoroughly before deciding on a purchase. **What do you dislike about Decodo (formerly Smartproxy)?** The proxy quality was quite good, i notices that the IP addresses of the datacenter proxies were all on a similar subnet, which was often getting blocked after a few requests on some sites. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo offers affordable datacenter proxies which work great for scraping pages with IP ratelimts ### 4. Fast and user-friendly proxy Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed O. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The dashboard is uncluttered and straightforward to navigate, while configuring proxies takes only a few minutes even for novices. Their proxies, both residential and datacenter ones, are always fast and dependable, which is especially important for web scraping and getting around geo-restricted web content. **What do you dislike about Decodo (formerly Smartproxy)?** So far, everything has been great. i haven’t encountered any issues **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy has come in handy for websites that would otherwise block or limit my access. It has worked excellently for me in regards to accessing content that is restricted to certain geographical areas and scraping data, which is a plus. ### 5. Good Product, Good Service **Rating:** 5.0/5.0 stars **Reviewed by:** CAI C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Decodo's products are of good quality and the price is very competitive. The online customer service is also very good. **What do you dislike about Decodo (formerly Smartproxy)?** But their IP settings are very different from those of other providers. I contacted customer service several times before I figured it out. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The IP they provide is very stable and the price is reasonable ### 6. Easy Setup and Great Support, But Interruptions Disrupt Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Easy setup. Customer support, wide product offer **What do you dislike about Decodo (formerly Smartproxy)?** Frequent interruptions with errors when connecting to proxy, slow latency **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** To be banned from websites when scrapping data ### 7. nice experience about Smartproxy **Rating:** 5.0/5.0 stars **Reviewed by:** Flemming F. | Associate-Premium Edge, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** TBH, besides the fundamental functions can satisfy me, I want to highlight the efficiency and professionalism of the customer service representative on live chat box, they are friendly and promtly. And also I like the function itself to be able to switch different location easily. its friendly for new users. **What do you dislike about Decodo (formerly Smartproxy)?** nothing speacial, but something if you can provide fixed IP that will be very nice. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy can help me to relocate different IP this the fundamental function support my requirement of my small research. and also the IP checkor can help me very quickly to indentify the current IP im using. ### 8. Fast and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Travis B. | President of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Decodo (formerly Smartproxy)?** It was extremely easy to set up and integrate into my application. Initially, I ran into some weird behavior and reached out to customer support and had a solution within minutes. In total, I spent about 30 minutes integrating into my app and it has been running without issue. **What do you dislike about Decodo (formerly Smartproxy)?** Latency is minimal, especially compared to other similar services (avg ~3s for my use case) and I have no complaints in this department. However, this would be the only thing I would say should be focused on to reduce even more, if possible. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy assists us by routing requests through residential IP addresses, helping our requests be treated as standard user traffic for various services. ### 9. Review of smartproxy **Rating:** 4.5/5.0 stars **Reviewed by:** Marty . | I own several accounts on Instagram, Medium, and Reddit dedicated to adult content, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Cool service. The service is easy to use and suitable for beginners, which is a big plus. Proxies are easy to implement for any social networks or services, even a novice can handle it. I use these proxies every day for work and am satisfied. I like the wide functionality and flexible settings for any needs. I like the fact that you can choose any country, mobile operator and device. It's very convenient and gives you flexibility. I tried other proxies before, but I had problems with social network accounts as they were often banned. With smartproxy I forgot about the bans, which is great because I'm involved in social media promotion and it's important for me to keep my accounts working. The service has a fairly easy integration, which greatly simplifies the work, this is also a plus. I recommend this service, you will definitely get good connection speed and high reliability with it! **What do you dislike about Decodo (formerly Smartproxy)?** Occasionally there were times when proxies were slow, but after contacting support the problem was quickly fixed. I am satisfied with the service, so I give it a solid 9 points **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy allowed me to forget about my social media bans. With other proxies, my work accounts were often banned, but after I started using Smartproxy, everything was fine. I am very satisfied with the quality ### 10. One the the best provider i want to countinue work with **Rating:** 5.0/5.0 stars **Reviewed by:** Shamshair A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** i am using Decodo proxy and not it's been a month and till now one of the best provider **What do you dislike about Decodo (formerly Smartproxy)?** they are good and nothing to complain about right now **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** clean ip address to make sure accounts are safe ### 11. Decodo is an outstanding service. **Rating:** 5.0/5.0 stars **Reviewed by:** Shuvo S. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Decodo is an outstanding service. I was able to get all the residential proxies I was looking for and when I had an issue, the support team was able to solve it as soon as possible. I highly recommend them and they are affordable unlike others! **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes costs are littlebit higher for low scale. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo accessed geo-restricted content and helped manage multiple social media accounts. Their residential proxies' speed performance is good. However, sometimes they were designed as data center proxy and could not access some geo-restricted content. This happens in rare cases. Overall they are up to the mark. ### 12. Great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Customer service was super quick and helpful. **What do you dislike about Decodo (formerly Smartproxy)?** Some of the proxies are not working and I have to pay extra to get ones that work **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Helping me get followers on ig ### 13. Easy to Use and Versatile, But Plans Can Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Diego R. | Diretor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Ease of use, various list options, and devices **What do you dislike about Decodo (formerly Smartproxy)?** Could you modify the plans, including mixed plans, fixed and mobile **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Access the same platform with different logins ### 14. Great Proxy Service with Solid Features **Rating:** 4.5/5.0 stars **Reviewed by:** jiaxin l. | Online e-commerce store owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been really impressed with Smartproxy. The service is reliable, easy to use, and offers a good range of options for proxies that suit my needs. The setup was straightforward, and their customer support team has been quick to respond whenever I’ve had questions. **What do you dislike about Decodo (formerly Smartproxy)?** The Smart Wallet feature is a nice touch, too—it makes managing payments super convenient. Overall, a solid choice for anyone looking for quality proxies. Thanks to the team for keeping things running smoothly! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Website access restrictions (geo-blocking) IP bans or frequent captchas Privacy exposure risks Slow or difficult data scraping Multi-account management issues Fast and efficient Affordable pricing Easy to use Flexible options Reliable support ### 15. Exceptional Customer Support and Easy-to-Use Proxy Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Vladimir K. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Decodo (formerly Smartproxy)?** What truly stands out about Smartproxy is their outstanding customer support. I’ve never experienced such fast, professional, and effective assistance with any other product. Their team is always ready to help, ensuring you can resolve any issues quickly and continue working without interruptions. Additionally, their web extension is a game-changer, offering an incredibly easy way to configure proxy settings directly in your browser. This is perfect for those who prefer not to set up proxies at the system level. Beyond that, Smartproxy's reliability and speed are impressive. The connection quality is consistently strong, and the variety of proxy options ensures you can find the perfect solution for your specific needs. It’s clear that Smartproxy is built with the user in mind. **What do you dislike about Decodo (formerly Smartproxy)?** I encountered some issues while using the web extension, but I wouldn’t consider them serious problems. All of them were quickly resolved through the integrated customer support within the extension itself, which was both convenient and effective. This level of support made the experience smooth and stress-free. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy provides reliable proxy servers that enable me to analyze web data efficiently. Without their service, I wouldn’t be able to process and gather information at the speed and scale required for my tasks. ### 16. Smartproxy review, first impressions after a few days of use **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur . | IT ADMIN, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Decodo (formerly Smartproxy)?** easy to set up, clean dashboard, quick start, no confusing settings, stable connection, good speed, works out of the box, smooth experience so far **What do you dislike about Decodo (formerly Smartproxy)?** pricing could be a bit lower, some features locked behind higher plans, limited trial options, not all use cases explained clearly, would be nice to have more beginner guides, dashboard could use more real-time feedback **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** helps avoid IP blocks, makes scraping smoother, lets me access geo-restricted content, saves time on manual tasks, improves success rate on automation, gives more flexibility for testing tools and scripts ### 17. Top notch proxy service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I've had nothing but positive experiences with SmartProxy.com and heartily endorse their offerings. Their outstanding customer service is one of the most notable features. Their educated support personnel are always there to assist, and I have always received prompt assistance whenever I have needed it. Troubleshooting and setup are made easy by their professionalism and knowledge. Furthermore, they have very quick residential proxies. For residential proxies, I've seen response times that average less than 200 milliseconds, which is remarkable. SmartProxy is a great option for any use case that requires both performance and anonymity because of its speed and dependability. All things considered, SmartProxy.com is a great option in the proxy market since they provide exceptional service along with high-performing proxies. **What do you dislike about Decodo (formerly Smartproxy)?** I really have not observed any bad things about Smartproxy **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy is helping me build software to analyze and aggregate news data ### 18. Simple Setup and Outstanding Support with Rock-Solid Reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Simple but flexible setup, excellent support & robust reliable infrastructure which we've used daily error free for several years **What do you dislike about Decodo (formerly Smartproxy)?** Use of Wallet to maintain balance of funds **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Provides access to Residential IP addresses ### 19. Reliable Proxy Solutions with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett L. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Decodo (formerly Smartproxy)?** SmartProxy offers an impressive suite of proxy services that are both reliable and highly efficient. The platform stood out to me for its transparent pricing, and user-friendly interface, which makes managing proxies incredibly simple, even for beginners. The speed and uptime of the proxies have always been very good for my use case as well. Additionally, the customer support team is exceptional—responsive, knowledgeable, and always ready to assist anytime I have had a question 24/7. Their pricing structure is flexible, catering to both small-scale and enterprise users. The detailed documentation and quick setup process also make SmartProxy a hassle-free choice. **What do you dislike about Decodo (formerly Smartproxy)?** While SmartProxy is an excellent service, the one area for improvement could be expanding the advanced filtering options to further enhance customization. However, this is a minor inconvenience compared to the overall functionality and reliability of the platform. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** SmartProxy is solving the challenge of accessing data at scale without being restricted by location-based limitations or IP bans. By providing a robust and reliable pool of rotating residential proxies, it enables seamless web scraping, market research, and data aggregation for my projects. This has been a game-changer, as it ensures consistent access to accurate information while maintaining anonymity and avoiding disruptions. Additionally, SmartProxy simplifies managing proxies with its intuitive dashboard, saving valuable time and effort. The high-speed proxies and excellent uptime allow me to complete tasks efficiently, whether it's conducting competitor analysis, managing multiple accounts, or testing applications. These benefits translate into increased productivity, better insights, and ultimately, more effective decision-making for my business. ### 20. Exceptional Service and Responsive Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Wamiq T. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The customer support is outstanding, always responsive, timely, and eager to help. Their team consistently goes above and beyond to resolve any issues quickly and efficiently. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly, there’s very little to dislike. I’ve been very satisfied with their services so far. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy helps me access websites and platforms that are otherwise restricted or limited in my region. This has been extremely beneficial for research, data gathering, and managing multiple accounts without facing geo-blocks or IP bans. ### 21. Fast & Best Proxy Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Randel John C. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Their ability to have sticky session upto 24 hours. **What do you dislike about Decodo (formerly Smartproxy)?** They don't have ASN targeting on their proxy. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It helps me to manage multiple social media accounts. ### 22. easy to use. nice support **Rating:** 5.0/5.0 stars **Reviewed by:** chainarin p. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Decodo (formerly Smartproxy)?** super easy to use. chrome extension ready **What do you dislike about Decodo (formerly Smartproxy)?** pricing. could be cheaper. more flexible static ip plan. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** help me with multiple account. ### 23. I found it so easy to setup and use. Thanks for them! **Rating:** 4.5/5.0 stars **Reviewed by:** ِAwni G. | Tech leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Their static residential proxies. I used them for multiple cases and they do just fine. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing for this time. they are good and no problems for now **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Skipping blocked sites and give verified ips ### 24. My experience was nice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Customer support is helpful and responive **What do you dislike about Decodo (formerly Smartproxy)?** I did not like that there was not enough documentation. There was a feature where i can set a session id in username and I only found it through the support **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I wanted to access blocked websites from my region and do some webscrapping. ### 25. Great customer support and good value proxies **Rating:** 4.0/5.0 stars **Reviewed by:** Dmitry C. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The are pretty good value and easy to setup. Customer support in the live chat were very quick to respond to all of my queries. **What do you dislike about Decodo (formerly Smartproxy)?** I have cancelled subscription because I thought IPs started getting blocked, only to realise it was something else. Unfortunately, there is no way to re-enable cancelled subscription, so I have to wait unit this one ends and just get a new one. A bit painful. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Getting some data for my website ### 26. Good and safe service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I am a fan of their range of products, and the customisation available to the user. **What do you dislike about Decodo (formerly Smartproxy)?** I'd say the only downside is the lack of being able to seamlessly switch plans without being double charged. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It is helping me solve secure, reliable and scalable access to online services ### 27. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Decodo (formerly Smartproxy)?** its reliability and ease of use. The dashboard is intuitive, the connection speed is consistently fast, and the large pool of rotating residential IPs makes it ideal for web scraping and market research. Customer support is also responsive and helpful whenever I need assistance. **What do you dislike about Decodo (formerly Smartproxy)?** At the moment, there's nothing I dislike about Decodo. The service has been reliable and meets all my current needs. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me overcome geo-restrictions and gather data at scale without getting blocked. This is extremely beneficial for competitive research, price monitoring, and accessing localized content efficiently and reliably. ### 28. Great service and lightning fast support! **Rating:** 5.0/5.0 stars **Reviewed by:** Pavel V. | marketing expert, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I really like their service. 1) Proxies work well. If even some site gives an error, you can contact support and they will help you promptly. 2) A variety of tariffs. 3) Lightning fast support, which is always on call 24/7 and it's really true! Any problem can be solved in 5 minutes. **What do you dislike about Decodo (formerly Smartproxy)?** Some countries like Yemen have little IP and unstable performance. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use the service to work in marketing, with social networks and messengers. Proxies are a necessity for my work. And it is important to me that the proxies are of high quality and work properly. And Smartproxy meets my requirements. ### 29. Good support and good system **Rating:** 5.0/5.0 stars **Reviewed by:** Bilal M. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Support is responding very fast and really helpful. Also their systems are working without errors. **What do you dislike about Decodo (formerly Smartproxy)?** Compound request limit is not enough. I think it must be much more. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It solves web scraping known issues. ### 30. Amazing experience with Smartproxy! **Rating:** 5.0/5.0 stars **Reviewed by:** Mel B. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I just used Smartproxy and been loving it. Their UX is really great and easy to understand, even for a beginner like me. Their customer service is exceptional. They reply so fast and always available and being helpful in helping me with my questions. Their price is also very competitive. Overall i really2 love it! **What do you dislike about Decodo (formerly Smartproxy)?** There was one person in the customer service that was unable to help and i almost cancelled the trial. Good thing i tried again and the next person solves it within minutes. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Managing multiple social media accounts without getting blocked ### 31. Smartproxy Datacenter 200 IP Fast Stable and Reliable Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Obaydullah S. | HTML PHP CSS JQERY, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I used Smartproxy’s Datacenter 200 IP plan with 300GB last month, and it was excellent. The proxies were fast, stable, and reliable, with minimal latency and no blocks. Setup was easy, and the dashboard was user-friendly. For the quality provided, the pricing was great. Highly recommended for web scraping, automation, and private browsing. **What do you dislike about Decodo (formerly Smartproxy)?** The only downside to Smartproxy is that geolocation options are limited compared to residential proxies. Otherwise, it’s a great choice for speed and reliability. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy solves the need for stable and high-performance proxies, benefiting me with fast speeds and reliable connections, though occasionally, 2 proxy may go down. ### 32. Impressive speed and reliable stability **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus d. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The speed of the proxies is exceptional, ensuring fast and stable connections for high-volume tasks. It's a reliable solution that stands out in the market, especially for those who need consistent performance. **What do you dislike about Decodo (formerly Smartproxy)?** There are no significant downsides; the service delivers exactly what it promises in terms of speed and efficiency. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy solves the challenge of maintaining fast and stable connections for large-scale data scraping and automation tasks. Its reliable proxy network allows me to handle high-volume requests without interruptions, saving time and ensuring smooth operations. This has significantly improved my efficiency and productivity in managing projects that require consistent and rapid connectivity. ### 33. mid proxies but good customer support **Rating:** 5.0/5.0 stars **Reviewed by:** michael s. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Decodo (formerly Smartproxy)?** the title speaks for itself but the customer support agent that helped me out with getting a refund for a subscription i had accidentally bought was named eve and she was very responsive and helped me out pretty quick **What do you dislike about Decodo (formerly Smartproxy)?** the fact that smartproxy has bugs that the developers are not able to fix and on top of that a lot of their proxies have high fraud scores and spam usage so it feels like a rotation of the same old bad proxies that are being used **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** it helps in giving me protection online ### 34. Good, until now without problems **Rating:** 5.0/5.0 stars **Reviewed by:** Marlos G. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The support responds in time each question **What do you dislike about Decodo (formerly Smartproxy)?** Need expand payment methods for example binance integration **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Proxues rotation to reduce block from sites ### 35. My experience using Decodo has been satisfactory so far, no bad experiences quite yet. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I mostly use the static residential IPs and I like the fact that the ISPs are very good and the connection is very stable, also the proxy is easy to set up. **What do you dislike about Decodo (formerly Smartproxy)?** I really can't say as I haven't had any bad experiences quite yet **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It helps with the proper level of anonymity i need in order to byepass some geo-restrictions. ### 36. Good service and support **Rating:** 4.5/5.0 stars **Reviewed by:** Albaab H. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Decodo (formerly Smartproxy)?** They got me by building good customer relationship, The proxies are best suited for my use case , The team is awesome, Specially Vykintas reached me out and cleared my doubts and gave me trial as well. The dashboard is easy to use and display useful information with transparency. **What do you dislike about Decodo (formerly Smartproxy)?** As of now have not explored yet, Few bugs are there on SERP API selection , but not that major, all other things are good. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I'm using smart proxy Residential Proxy rotating and SERP API , it helps in extracting data with good speed. ### 37. Above-average proxy solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** A wide range of geo-locations is available, and you can select the exact number of IPs per region, making it easy to test or access region-restricted content. The control panel setup is fast and requires minimal bureaucracy. **What do you dislike about Decodo (formerly Smartproxy)?** The commercial offering is subpar: you can’t partially upgrade or downgrade—any change to your IP count or bandwidth resets your entire plan. Additionally, I’ve experienced several downtimes and service interruptions. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows you to access the same site multiple times using different IP addresses to avoid being blocked. ### 38. Untainted, unique I.P. addresses nearly every time! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** It has been so good! Every time I generate proxies with SmartProxy, it always is unique and easy to use! The customer support is amazing and helpful! Implementing it into my multilogin browser is simple! I use it all the time, and it works perfectly with all my software I use. **What do you dislike about Decodo (formerly Smartproxy)?** The only thing I disliked was the little mishap when I signed up and wasn't assigned a user and password xD **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I need unique I.P,'s that haven't been re-used before for my work, and SmartProxy is the real deal. ### 39. Never use these proxies to work with Reddit **Rating:** 2.5/5.0 stars **Reviewed by:** Aleksandr P. | Search Engine Optimization Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The interface is not too complicated, and there are many options. **What do you dislike about Decodo (formerly Smartproxy)?** I'm not sure their proxies are good. Even their own service for recognizing IPs identified my real IP and not their proxy. I lost all my Reddit accounts. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I wanted to use their mobile proxies to work with Reddit. Unfortunately, I lost my accounts. ### 40. Reliable and efficient proxy management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** What I appreciate most about Smartproxy is how easy it is to use and the quality of their customer support. The interface is intuitive, setup is quick, and performance is solid. The proxies are fast, reliable, and offer excellent geographic coverage. It's especially useful for data scraping, market research, and geo-testing. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly, there's not much to dislike. If I had to point out one thing, it would be that some advanced features could benefit from more detailed documentation. But their support team is always quick to help, which balances it out. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows us to access localized content from different countries, which is essential for our market analysis and SEO audits. The stability and speed of the proxies save us a lot of time and reduce errors, ultimately improving our workflows and data accuracy. ### 41. Helpful Customer Support and Great Reliable Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Customer Support directly on the dashboard has always been useful whenever we have had any minor issues, there hasn't been any queueing or waiting, just helpful humans! We also like how easy it has been to use since we started. **What do you dislike about Decodo (formerly Smartproxy)?** The only downside was how restricted the Mobile Proxies are and having to whitelist domains however i understand the reasoning. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We have integrated Smartproxy into our day to day data collection, it has sped up our processes and saved us a lot of time. ### 42. Available for gaming websites **Rating:** 4.0/5.0 stars **Reviewed by:** Daine E. | Self, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Works with Scrapoxy, good python documentation. **What do you dislike about Decodo (formerly Smartproxy)?** Limited options for dedicated IP data centre proxies. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** BrightData blocked access ### 43. Best in proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj S. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has so many proxies and its easy to use. Their customer service is very good and they help for anything then and there. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes extension doesn't work rest everything seems fine. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The other do not have the ease of using it. ### 44. Decode the Best Proxy Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn P. | Sr. Software Engr., Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I love Decodo simply because it does the job well fast and stable with my HCaptcha solving software. **What do you dislike about Decodo (formerly Smartproxy)?** So far, I have no dislikes about Decodo. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** None so far. ### 45. Stable Service, good fast customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Kanishka K. | solo business, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Customer support is the best in terms of responsiveness and active support. its also extremely easy to use compared to many other providers. **What do you dislike about Decodo (formerly Smartproxy)?** some of the ISPs are not great for social media like reddit. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** it gives me access to social media sites which restrict multiple accounts from the same region, and country locked content for marketing reserch. ### 46. Works great, had an issue once and solved by customer support very quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Easy to use, also have templates to scrape various sites **What do you dislike about Decodo (formerly Smartproxy)?** Would love to have pay-as-you-go pricing **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Helps to get user data from Instagram, saved lots of time on my side project ### 47. Reliable and flexible proxy service with solid performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** - Fast and stable proxy network - Wide range of IP locations - Ease of Use and intuitive dashboard - Clear and helpful documentation - Outstanding support – fast and very responsive when issues occur **What do you dislike about Decodo (formerly Smartproxy)?** - Slightly expensive for small-scale usage **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me access data reliably with optimized costs. It provides stable proxies that reduce blocks, making my scraping tasks more efficient. ### 48. Smartproxy has been a game-changer for my business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I have been using Smartproxy for several months now, and I must say, it has exceeded my prospects in every way. As someone who relies heavily on deputy services for my business operations, chancing a dependable and effective result was pivotal, and Smartproxy has proven to be just that. The uptime and performance of Smartproxy are exceptional. I have endured minimum time-out, which is critical for maintaining flawless operations. The connection is fast and allows stable access to the closed sites. This is particularly important for tasks that bear quick data processing. The dashboard is intuitive and easy to navigate. Indeed for someone who is not largely specialized, setting up and managing delegates is straightforward and allows for easy implement access via proxy in my project The client support platoon is responsive and knowledgeable. Any queries or issues I have had were addressed instantly and effectively. I used support a few times and always got that, I need Smartproxy offers a wide range of IPs and locales, making it suitable for all-round use cases. Whether it's web scraping, penetrating, or geoconfined content, Smartproxy has you covered. Smartproxy has been a game-changer for my business, furnishing dependable, presto, and protean services. I largely recommend it to anyone needing a top-notch result. **What do you dislike about Decodo (formerly Smartproxy)?** I cannot yet say anything yet, all thing are working, as expected **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Access to services, which allows only limit number of connections form single IP ### 49. Quality tool and experience **Rating:** 4.0/5.0 stars **Reviewed by:** Martin S. | CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I was pretty easy to implement Decoco to our solution. Everything is working as we expected. Also customer support solved all problems very quickly when we need help. **What do you dislike about Decodo (formerly Smartproxy)?** Overall we are happy with everything we need. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Quick solution for proxy compare to developing own solution ### 50. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sahand S. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like when I could test the product for free before actually paying for the service and the support is quick and helpful as well **What do you dislike about Decodo (formerly Smartproxy)?** I would like to have more flexiblity on static IP plan at lease be able to change my ip's once **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Well having a residential ip is crucial for my software and they solve this for me ## Decodo (formerly Smartproxy) Discussions - [What is Smartproxy used for?](https://www.g2.com/discussions/what-is-smartproxy-used-for) - 2 comments, 4 upvotes - [View Decodo (formerly Smartproxy) pricing details and edition comparison](https://www.g2.com/products/decodo-formerly-smartproxy/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A29%3A15+-0500&secure%5Bsession_id%5D=9618d056-2f28-4bca-be50-018efb2c6605&secure%5Btoken%5D=bcc9ed69cfe5e216e8887df0f8b5904befc21ed43f923dd58bb54ab0ab5938bd&format=llm_user) ## Decodo (formerly Smartproxy) Integrations - 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[Gologin](https://www.g2.com/products/gologin-gologin/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Google Cloud Run](https://www.g2.com/products/google-cloud-run/reviews) - [Hetzner](https://www.g2.com/products/hetzner/reviews) - [ixBrowser](https://www.g2.com/products/ixbrowser/reviews) - [Kameleo](https://www.g2.com/products/kameleo-kameleo/reviews) - [Kiro AI](https://www.g2.com/products/kiro-ai/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [MoreLogin](https://www.g2.com/products/morelogin-2023-01-18/reviews) - [Mozilla Firefox](https://www.g2.com/products/mozilla-firefox/reviews) - [Multilogin](https://www.g2.com/products/multilogin/reviews) - [MultiloginPro](https://www.g2.com/products/multiloginpro/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [NodeJS Web Stack](https://www.g2.com/products/nodejs-web-stack/reviews) - [Octo Browser](https://www.g2.com/products/octo-browser/reviews) - [OpenClaw](https://www.g2.com/products/openclaw/reviews) - [Playwright](https://www.g2.com/products/playwright/reviews) - [Playwright Browser Automation on Headless Ubuntu](https://www.g2.com/products/playwright-browser-automation-on-headless-ubuntu/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [Puppeteer](https://www.g2.com/products/puppeteer/reviews) - [PuTTY](https://www.g2.com/products/putty/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Railway](https://www.g2.com/products/railway/reviews) - [Samsung GALAXY SDK](https://www.g2.com/products/samsung-galaxy-sdk/reviews) - [ScrapeBox](https://www.g2.com/products/scrapebox/reviews) - [Scrape.do](https://www.g2.com/products/scrape-do/reviews) - [Selenium IDE](https://www.g2.com/products/selenium-ide/reviews) - [Selenium WebDriver](https://www.g2.com/products/selenium-webdriver/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Superproxy](https://www.g2.com/products/superproxy/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [V-Ray](https://www.g2.com/products/v-ray/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WireGuard](https://www.g2.com/products/wireguard/reviews) - [YouTube Transcribes](https://www.g2.com/products/youtube-transcribes/reviews) ## Decodo (formerly Smartproxy) Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Decodo (formerly Smartproxy) Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (331 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (422 reviews) - [IPRoyal](https://www.g2.com/products/iproyal/reviews) - 4.7/5.0 (670 reviews)