--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 627 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 627 scale: '5' date_modified: '2026-07-05' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 627 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users commend the **helpful and responsive customer support** of Decodo, enhancing their overall experience with the service. (171 reviews) - Users find Decodo’s interface **exceptionally easy to use** , enhancing their overall experience and simplifying management tasks. (168 reviews) - Users praise Decodo for its **stable and efficient proxies** , ensuring consistent performance and quick issue resolution. (152 reviews) - Users love the **consistent IP quality** of Decodo, ensuring reliable connections and seamless performance across multiple platforms. (123 reviews) - Users commend the **amazing and helpful support** from Decodo, enhancing their overall experience with the service. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users express frustration over **proxy outages** that severely impacted service reliability and caused financial losses. (84 reviews) - Users find the **pricing issues** of Decodo challenging, especially for small-scale users needing flexibility and lower costs. (72 reviews) - Users find the **pricing can feel high** at scale, making it less accessible for smaller projects. (56 reviews) - Users wish for more **flexibility in plans** and the ability to check city-specific proxy options. (46 reviews) - Users face **IP limitations** as many proxies get blocked quickly and often become unstable or unavailable. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. Reliable Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Julio Cezar d. | Assistente administrativo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has been a reliable and easy-to-use proxy solution for my projects. The dashboard is intuitive, setup is quick, and the connection speeds are consistently fast and stable. I also appreciate the clear documentation and responsive support team. Considering the performance and reliability, it offers excellent value for the price and has become an important part of my workflow. **What do you dislike about Decodo (formerly Smartproxy)?** Overall, I'm very satisfied with the platform. The only suggestion I have is to continue expanding the available features and making the interface even more streamlined as the platform evolves. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Before using Decodo, we often dealt with unreliable proxy connections that slowed down our data collection tasks. With Decodo, we now have stable, fast, and easy-to-manage proxies. If an IP doesn't fit our needs, switching to a new one is quick and effortless, which keeps our workflow running smoothly and saves us valuable time. ### 2. Decodo Residential Proxies: Fast, Reliable, and Seamlessly Avoids Blocks **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Man, those Decodo residential proxies straight-up crushed it for me. I was honestly blown away at how smoothly everything ran compared to the usual headaches with other providers. They pull from this massive pool of real home internet connections — over 115 million IPs across pretty much every country you can think of. So every request looked like it was coming from a normal person chilling at home instead of some obvious server. Websites just trusted it without a fight. That authenticity killed off almost all the bans, CAPTCHAs, and random blocks that used to wreck my flows. I could run long sessions for hours or days without getting slapped down. Speeds were consistently solid (usually under a second), uptime was basically flawless, and the whole thing just kept delivering. City-level targeting made geo-specific work effortless, the IP reputation was strong, rotation was seamless, and integration was stupid simple whether I was scraping data, managing accounts, or whatever. On top of that, their customer support was genuinely helpful when I hit a snag setting up a new browser configuration. I reached out, explained the connection issue, and they jumped on it fast with clear steps and tweaks that got me back online quick — no corporate runaround, just real people who knew their stuff. Pricing was another big win. Super flexible plans let me scale up or down without feeling locked into something oversized, which kept things budget-friendly while I tested and grew my usage. I haven’t dug super deep yet, but it also feels like there might be some smart AI optimization under the hood for routing and session management — that could explain why the performance stayed so reliable even under load. Still need to look into that more, but it’s impressive either way. Bottom line? These proxies saved me a ton of time and frustration, boosted my success rates like crazy, and actually got out of my way so I could focus on the real work. If you’re doing anything that needs to stay under the radar, stay fast, and just work reliably, Decodo is the real deal. **What do you dislike about Decodo (formerly Smartproxy)?** There was one time when I needed very specific location targeting and Decodo couldn’t quite deliver. That said, it was a 1-in-30 kind of situation, so I haven’t lost any sleep over it—everything else worked so well that it hardly even registered. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has straight-up smashed my old supplier out of the ballpark on reliability. It's seriously night and day, like black and white. With the previous guys, I was pulling my hair out constantly — random drops, getting banned left and right, super slow speeds, and sessions dying all the time. It was a total pain, wasting hours on reconnects and fixes every damn day. ### 3. Top-Notch Support, Flexible Services, and a Free Trial **Rating:** 5.0/5.0 stars **Reviewed by:** Smail O. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Aside from their top-notch support that actually gets the job done and not create lengthy tickets, the services are great. They offer a free trial which is really good and they are very flexible and also the refund policies and TOS is clear. **What do you dislike about Decodo (formerly Smartproxy)?** They offer many services with several customizations and sometimes it gets hard for me to navigate but I think this is not a big deal as those customization are very saught after even if it's a bit intimidating to setup at first. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** For me some websites are blocking me as I do use vray proxy on an AWS ec2 instance and it has data center ips, and Decodo solved this with their ISP ips. And even YouTube says I have to sign in to watch a video but now that I am using Decodo, I am able to watch videos without having to login to my Google account. ### 4. Decodo: flexible plans, intuitive interface, and quick setup **Rating:** 4.5/5.0 stars **Reviewed by:** Gonzalo A. | Head of Software Development / Responsable de Desarrollo de Software, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What we like most about Decodo is that it offers affordable and flexible plans, with a very good quality-price ratio for our use case. The interface is intuitive and easy to handle, even for users with little previous experience with this type of tool. Additionally, the integration was quick and simple, which allowed us to start working with the service almost immediately and with a minimal learning curve. Although we have not yet tested the more advanced features, the experience so far has been positive. In particular, we value the ease of configuration, the stability of the service, and its competitive cost. **What do you dislike about Decodo (formerly Smartproxy)?** For some more complex use cases, we have had to resort to another service provider. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps us manage web data extraction tasks more easily and economically. It allows us to access the necessary infrastructure without having to invest too much time in configuration or technical maintenance. For our team, the main benefit is that we can integrate it quickly into our processes and keep costs controlled. This gives us more flexibility to test use cases, scale gradually, and work more efficiently without relying on more complex or costly solutions. ### 5. Decodo: Easy Setup, Beginner-Friendly Dashboard, and Impressive Proxy Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Rakesh K. | Sr Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Decodo (formerly Smartproxy)?** My experience with Decodo has been excellent so far. The platform is easy to use, reliable, and genuinely beginner-friendly. Setup was smooth, the dashboard feels clean and intuitive, and the proxy performance has been impressive. The advanced request features and built-in tools also make large-scale scraping and automation much easier to manage. Customer support has been responsive and helpful whenever I’ve needed it. Overall, it’s a great option for anyone looking for a dependable proxy and scraping solution. **What do you dislike about Decodo (formerly Smartproxy)?** The only thing I found missing is in the batch processing method. Right now, batch processing pushes each task response individually to the specified endpoint. Instead, it should send a single batch-level completion response and acknowledgement to one endpoint, confirming that all tasks in the batch have been completed. Later the user can fetch the response of each task seperatly. Also the passthrough feature of single task processing is not supported or working in the batch processing. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Extracting data from multiple websites has been much easier with this integration. With other proxy and scraping services, I found that the process would get terminated after just a few requests because of scraping detection. ### 6. Decodo: Best-in-Class Proxy Coverage, Stable Connections, and a Great AI Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo offers the best proxy geographical coverage for my money (over 195 locations). The AI assistant makes it easy to set up my proxies, integrate them into my workflow, and get effective support 24/7. The UI is as good as it gets, and my connections stay stable without interruptions. **What do you dislike about Decodo (formerly Smartproxy)?** This is not a beginner’s solution. You need at least some technical understanding because it’s a powerful platform with a lot of options. If you’ve never used a tool like this before, it may take a few minutes to find your way around, but with the AI assistant, the onboarding process can be completed without any problems. It is not a cheap tools, but I find it to has the best ROI in its class **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I manage social media accounts for my customers, and I need a secure connection in each customer’s country of origin. Decodo helps me provide that extra layer of security for my customers’ accounts. ### 7. Decodo: Excellent proxy variety and UI, but blacklist handling and rotation need improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Manish N. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like that Decodo offers a wide variety of proxy options, all accessible from a single platform. The UI is seamless and lets me view my options and usage across every proxy type, along with my remaining balance. Integration is smooth thanks to well-defined, detailed documentation, and pricing is competitive as well. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes your proxies, even at the residential level, are blacklisted and cause problems when used to scrape specific sources. Identifying and switching problematic proxies is not very well implemented, and I cannot seamlessly discard or shuffle proxies without also requiring code-level changes. Doing this outside the plan cycle is an even bigger hassle. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Scraping content from Instagram, YT and other platforms, and scraping Hotel OTAs to generate AI summaries. ### 8. Stable Decodo Proxies, Clean Dashboard, and Fast Live Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Adnan A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Decodo (formerly Smartproxy) for about a month on the 3 IP Dedicated ISP plan, mainly for running ad account profiles and managing social media. So far, performance has been stable, and the proxies keep a consistent connection without major issues or frequent blocks. The dashboard is clean and user-friendly, which made the initial setup straightforward even without much technical effort. I was able to integrate the proxies into my workflow smoothly and didn’t run into any compatibility problems. Support is another highlight. I reached out via live chat to request an IP replacement, and it was handled within 3–5 minutes, which says a lot about how responsive and helpful they are. Pricing also feels reasonable for dedicated ISP residential IPs. I’m on the 3 IP plan at $9.99/month, and given the stability and overall performance, it’s been good value for regular use. I haven’t tried any AI-related features yet, so I can’t speak to that. That said, I do think the beginner documentation could be a bit more detailed for new users. Overall, my experience has been positive. If you need stable ISP proxies for ongoing use—like ads or social media management—this has been a reliable option so far. **What do you dislike about Decodo (formerly Smartproxy)?** One area that could be improved is the beginner documentation. For new users, a few of the setup steps would benefit from being explained in more detail, so it’s easier to get started without guessing. The pricing structure could also be clearer upfront, especially when trying to understand the different plans and their limits. Aside from those points, I haven’t run into any major issues so far. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me manage multiple ad and social media profiles more reliably by providing stable ISP residential IPs. It lowers the risk of blocks and keeps my sessions consistent, which matters for day-to-day account activity. As a result, my workflow feels smoother, and I spend less time dealing with connection problems or having to replace proxies. ### 9. Easy Access to Global Proxies on One Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Karanveer B. | youtuber, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The easier access to proxies from different countries on a single platform **What do you dislike about Decodo (formerly Smartproxy)?** The proxies packaging system, if you are able to downgrade your plan with chosen proxies, it would be perfect but right now it just gives the first 3 or first 10 proxies. Haven't had any problems with the performance except some days of it being offline. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** My IP has been blocked by youtube.com because of using browser cookies for automating some stuff, but after i learnt about Decodo, the modern design was pretty good to simplify the process of buying proxies to connect to adspower after I talked with the support on how to do it. Haven't used their AI features cause not needed in what i use it for. ### 10. Good value ISP proxies, performance improves after testing **Rating:** 4.0/5.0 stars **Reviewed by:** MIGUEL ANDRES D. | Publisher and Digital Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What I like most is the balance between price and performance. Compared with other ISP proxy providers, Decodo offers competitive pricing while still delivering good-quality IPs. Once you find stable IPs, the performance is consistently solid, with good speeds and relatively low block rates. I also appreciate how easy the platform is to use, and how straightforward it is to manage proxies. **What do you dislike about Decodo (formerly Smartproxy)?** One drawback is that not all IPs perform equally well right from the start, so it takes some time to test them and figure out which ones work best. This initial filtering can be a bit time-consuming, especially if you need consistent performance immediately. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me access reliable ISP residential proxies for projects that need stable connections and low detection rates. It’s improved my workflow by giving me a cost-effective way to scale operations while still maintaining acceptable performance. After I filter for the right IPs, I’m able to run tasks more consistently and with fewer interruptions. ### 11. Simple ISP proxy setup with mostly reliable performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like that Decodo's dedicated ISP proxies are easy to set up and manage from the dashboard. The service is simple to use, the traffic is unlimited on my plan, and the connection has been stable enough for my daily browsing and account access needs. I also had a case where my previous IPs worked better for my setup, and the support team helped restore them after I contacted them, which was useful. **What do you dislike about Decodo (formerly Smartproxy)?** The main downside is that the connection can sometimes be unstable, with occasional timeouts. Some IPs also seem to perform better than others depending on the location; for example, my current Hong Kong IP does not feel as good as the others. The price is also slightly high for only a few dedicated ISP IPs. Clearer service status updates and more consistent IP quality would improve the experience. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me get stable dedicated ISP proxy connections for daily browsing, network testing, and accessing services from different locations. It is useful because I can manage a few fixed IPs in one dashboard instead of constantly changing providers. This saves time, makes my setup easier to maintain, and gives me more flexibility when I need US, Germany, or Hong Kong connections. ### 12. Decodo delivers excellent proxies with great UX/CX and easy geo-targeting **Rating:** 5.0/5.0 stars **Reviewed by:** Lasse K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Decodo (formerly Smartproxy)?** We crawl millions of sites every day and proxies are alpha omega for the toughest sites (that and JS rendering/Chromium). I love Decodo's great UX and the high quality proxies. It's super easy to get started. I also really appreciate the ease of picking e.g. specific country IPs in requests, such as German/French/Italian/etc IPs for EU requests, US IPs for requests to US sites. **What do you dislike about Decodo (formerly Smartproxy)?** I wouldn’t mind seeing lower prices, but overall I think they’re reasonable given the quality. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo’s residential proxies solve a key challenge when crawling modern sites run by successful digital businesses. Combined with Playwright/Chromium for JavaScript rendering, they allow us to render even the most difficult sites with WAFs in place and infer their tech stacks. ### 13. Reliable Proxy Performance for Software Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Victor O. | Director of IT & Security, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Our preference for Decodo stems from the reliability of its residential network. We require stable IPs that are not immediately blacklisted when we are running tests on our web applications and designing our products. Decodo is able to do that, and it provides an easy-to-navigate interface that does not require a guide to use. **What do you dislike about Decodo (formerly Smartproxy)?** Decodo's pricing model may be a little expensive if you are not processing a significant amount of requests. Additionally, although the connection is usually strong, we sometimes encounter some lagging IPs that we have to manually rotate. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We provide custom software development services to our clients around the world. This means we need to check how our products perform in various regions. Decodo enables us to navigate around geographically restricted content and validate information without facing any restrictions. ### 14. Stable, Consistent Connections with an Easy-to-Use Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Vaultify G. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What I liked most was how stable and consistent the connections were. For academic digital market research projects, it helped maintain consistent access when observing publicly available online data across different regions. the setup was straightforward and the dashboard is easy to navigate, so it didn't take long to get everything running **What do you dislike about Decodo (formerly Smartproxy)?** One thing I noticed is that the pricing could be slightly lower, especially for students or smaller academic projects. Also it would be helpful if there were a few more detailed guides or examples in the documentation for different research scenarios. That said, the overall reliability and performance have been solid, so it hasn't been a major issue for me **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Before using decodo, it was sometimes difficult to maintain consistent access when working on academic digital marketing search that involved observing publicly available online information across different regions. With decodo, having reliable ISP proxies helped keep the sessions stable, which made it easier to continue research without interruptions, this has made longer research tasks smoother and more efficient overall ### 15. Clean, High-Quality Proxy IPs, but Pricing Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Jeet S. | Youtuber, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The best thing about Decodo is the quality of its proxy IPs. Before switching, I was using ProxyCheap, but the issue with their proxies was that I constantly ran into CAPTCHA challenges and issues with websites protected by Cloudflare. I then checked the IP reputation and found that the proxy IP I was provided had a very high spam and fraud score (I think it was 68). I then searched on X for a better proxy provider for my use case and saw people suggesting Decodo. So I bought the cheapest package, which was $10 for 3 proxies (even though I only wanted one). I checked the spam and fraud score and it was much better at just 13. So yeah, it does help if you want a clean IP for websites or account creation. **What do you dislike about Decodo (formerly Smartproxy)?** 1. I hate that you have to buy 3 IPs instead of 1. I only needed 1 proxy, but I had to buy 3 as their lowest package has a minimum of 3. 2. Sometimes the speed is horrible, so uploading longer videos becomes a pain. 3. The support is alright, but it can be improved, especially the live chat. 4. The UI is alright, but the proxy details section on the dashboard is slightly confusing. It can be improved to be clearer and more understandable. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The main problem it solved was that the proxy Decodo provided had a very clean score. This allowed me to create my YouTube channel on a high-trust, low-fraud IP, and when I posted on it, the channel instantly got traction, which I wasn't able to get with my previous provider. It was also fairly quick to integrate in Multilogin (a secure browser) and didn't require any extra hassle. ### 16. Seamless, Fast, and Reliable—Decodo Fits Perfectly Into Our Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Andrzej W. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Decodo (formerly Smartproxy)?** It works very well. I tired different options and Decodo was the only one that worked so seemless and fast. As you communicate mostly trough terminal the UX/UI is fine. You get all of the commands you need and it integrates with your pipeline very good. The cost of service is a bit pricey but it never let me down. You can fine tune everything so it is fine. I had contact with support once and it was helpful. **What do you dislike about Decodo (formerly Smartproxy)?** It is a bit pricey, so if you are rolling constantly it can be overwhelming. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can make solutions on web that were never possible due to some technical issues. Decodo solve that and help me to get data and information fast for my business. ### 17. Reliable Static Residential Proxies with Responsive Support at an Affordable Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like that it works for my use case. Many other proxy providers do not provide working or legit static residential proxies. It allowed me to have multiple social media accounts using an anti-detect browser. The price per proxies are also relatively affordable. I also like that the support is very responsive. And when I needed to change some of the proxies' geo, they did it for me for free. The AI support is also pretty useful for when I don't want to talk to a real human, just need quick answers. **What do you dislike about Decodo (formerly Smartproxy)?** The way the billing works. A couple of times, when I needed to change my plan, they charged me for a new month instead of prorate. That means I had to pay more on top of what I already paid for. Another pricing issue that was confusing to me at the start: I didn't know I couldn't buy multiple batches, they had to be stackable. For example I bought the 3-proxy package and I thought I could just buy another 3-proxy package but it didn't work like that. Found out only after I paid. And their Singapore proxies are not legit static residential. To be fair, no proxy providers are able to provide real residential proxies for Singapore. They should just remove that. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I manage multiple youtube channels and I need multiple anti-detect browser profiles with proxies. Each proxy and profile has to be isolated so that they will not be linked together. Decodo solved that. ### 18. Reliable Proxy Service with Excellent Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan O. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo provides reliable proxies with good performance and uptime. I use it for web data collection, and the residential proxy network has been stable and effective. The platform is easy to manage, and I appreciate the detailed documentation and responsive support team. **What do you dislike about Decodo (formerly Smartproxy)?** While the platform is generally easy to use, some advanced features have a learning curve for new users. More tutorials and examples for specific use cases would make onboarding even smoother. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has made it easier to manage projects that require reliable proxy connections. It improves efficiency, reduces downtime, and allows me to complete tasks with fewer technical issues compared to other solutions I've tried. ### 19. Fast, Reliable Residential Proxies with Easy Setup and Flexible Geo-Targeting **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea G. | Contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The residential proxies provide strong success rates and quick response times, even when I’m working with more challenging sites. The IP pool is large, and the geo-targeting options are flexible enough to cover most of my projects without much hassle. Setup was fast and straightforward, and the dashboard looks clean and intuitive. I was able to start getting productive right away, without dealing with a steep learning curve. **What do you dislike about Decodo (formerly Smartproxy)?** I haven’t seen any errors in any of the products I’ve used so far, so none. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I’ve been using Decodo (formerly Smartproxy) for several months (on an older account that I no longer have) for web scraping and data collection, and it has been consistently excellent throughout. ### 20. Stable, Fast Proxies That Streamline International Research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has been very helpful for my international business research. The proxies are stable, fast, and easy to manage, which makes it simple to stay organized and keep everything running smoothly. It lets me check market information from different countries without interruptions, and the setup process is straightforward and hassle-free. Overall, it saves me a lot of time and helps me work more efficiently. **What do you dislike about Decodo (formerly Smartproxy)?** There isn’t much to dislike. If I had to point out one thing, it’s that some of the more advanced features come with a bit of a learning curve for new users. A few more tutorials and stronger onboarding resources would make it even easier to get started and feel confident using everything. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me overcome location-based restrictions when researching international markets. It allows me to view localized search results, monitor competitors, and collect market insights more accurately. As a result, I can better understand customer trends and make more informed decisions for my business. ### 21. Decodo: Easy Setup, Clean Dashboard, and Stable Proxies with Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Md Rasel M. | Freelance Blogger, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has been easy to set up and use from the beginning. The dashboard is clean and user-friendly, making proxy management straightforward even for users who are not highly technical. The proxy performance has been stable, with good connection speeds and consistent uptime. I also appreciate the wide range of locations available and the flexibility of different proxy types. Another strong point is their customer support, which has been responsive and helpful whenever assistance was needed. **What do you dislike about Decodo (formerly Smartproxy)?** The main downside is that pricing can feel a bit expensive for smaller projects or users with limited bandwidth needs. Some advanced use cases could also benefit from more detailed documentation and configuration examples. Additionally, finding the best-performing IPs may require some testing depending on the specific project. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps maintain reliable access to websites while reducing issues such as IP blocks, rate limits, and geo-restrictions. It simplifies web data collection, automation tasks, and account management workflows by providing stable proxy connections and easy integration with existing tools. This has helped improve efficiency and reduced the amount of time spent troubleshooting connection issues. ### 22. High-Quality Proxy Pool and Flexible Browser Actions, Backed by Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sergey P. | KYC - sale manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The proxy pool quality and the flexibility of browser actions (click, wait, scroll). It makes scraping dynamic sites like Idealista much easier. Also, the support team responds quickly and helps fine-tune parameters for tough targets. **What do you dislike about Decodo (formerly Smartproxy)?** It struggles with heavily protected sites like Idealista, even with premium proxies and JS rendering enabled. Requests often time out or return 403 errors. Also, the ultra_premium mode is quite expensive for what it delivers. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps bypass IP blocks and CAPTCHAs when scraping classified sites like Idealista. It saves me hours of manual work by automating data extraction from property listings. The proxy rotation and JavaScript rendering features allow me to collect real estate leads without getting banned. This benefits my business by delivering a steady flow of potential clients (property owners and renters) directly to my CRM, which I couldn't get without a reliable scraping API. ### 23. Flexible Session Control for Long Working Sessions **Rating:** 4.5/5.0 stars **Reviewed by:** Vivian J. | Digital Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Flexible Session Control. The ability to customize session duration (including setting it to 12 hours) gives you control that many other proxy providers don't offer. Great for long working sessions **What do you dislike about Decodo (formerly Smartproxy)?** Session Expiry Without Smooth Handover. When the 12-hour session expired, the proxy died completely rather than smoothly transitioning to a new IP. This caused a disruption to my work and logged me out of all my accounts. A smoother rotation or advance warning would be much better **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Managing Multiple Accounts Without Detection Running multiple accounts on the same platform from one device normally gets flagged Decodo gives each GoLogin profile a unique US-based IP making each account appear as a completely separate user Benefit: You can manage all your accounts safely without bans or flags ### 24. Fast, Dedicated Support That Resolves Issues Quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Token P. | Ai Training Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I really like how fast their support is, and how they make sure your problem is solved before ending the conversation. They can also quickly provide you with a new IP if the previous one is faulty. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes, after buying the IPs, like in the 3-IP package, one of them might be bad. But whenever I contact support, they always replace it for me. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I run multiple YouTube channels and manage multiple social accounts, so I use their ISP IP to run these channels so they can’t detect that everything is coming from one location. I also love that I can choose the country I want. ### 25. Great Support, Solid UI, and Reliable IP Performance **Rating:** 5.0/5.0 stars **Reviewed by:** adrián a. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Decodo (formerly Smartproxy)?** They give good support, IP's works very well, the UI is good, the integrations seems to work fine, relation of pricing is acceptable, is not so expensive, didnt tried using it with AI cos I dont need it, but I think they give a good servicel... **What do you dislike about Decodo (formerly Smartproxy)?** I only had one issue: a single IP was down for the entire day. Aside from that, everything was fine, and it really wasn’t that bad overall. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Good support overall. They start you off with a chatbot, and then it connects you to a human when needed. ### 26. Reliable Proxy Service with Easy Setup and Stable Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The setup was straightforward, and the dashboard is easy to navigate. The proxy performance has been stable, with good speed and a large IP pool. Customer support has also been responsive and helpful whenever I needed assistance. **What do you dislike about Decodo (formerly Smartproxy)?** Since I just started using Decodo, I haven't encountered any major issues so far. If there is one area for improvement, it would be great to have more detailed tutorials and best practice guides for new users to help them get the most out of the platform. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has been very helpful for the network and privacy-related testing I do for personal use. It allows me to easily test websites and online services from different IP addresses and locations, which is useful for checking connectivity, availability, and region-specific behavior. This saves me a lot of time and makes the testing process much more convenient. ### 27. Excellent Customer Support and High-Quality Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** William K. | Self-employed, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Very good customer support. I had a problem, and it got resolved almost immediately.Also the quality of the proxies are pretty good. **What do you dislike about Decodo (formerly Smartproxy)?** I initially wanted to use their mobile proxies, and it wasn't clear to me before i bought some, that a load of sites have been blacklisted on them. That led to some frustration on my end, but the problem got resolved to an extent. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The price to quality ratio is pretty good, and it is also easy to integrate with api access. The performance is good, which allows me to do web scraping without any issues. ### 28. Decodo Makes Setup and Integration Effortless with Great Residential IP Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson G. | Backend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What I like most about Decodo (formerly Smartproxy) is how easy it is to connect and integrate the services into my workflow. The setup process is straightforward, and the platform is very user-friendly, which saves a lot of time. Another major advantage is the pricing for residential IPs. Compared to other providers I’ve tested, the cost-performance ratio is very good, especially for projects that require scalability and reliability. **What do you dislike about Decodo (formerly Smartproxy)?** I experienced some issues after deleting a user account, as I was unable to configure it again properly afterward. The process was a bit confusing and could be improved to make user management more straightforward. However, the support team was very responsive and helped me resolve the issue quickly, which made the overall experience much better. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has helped me generate stable residential IP connections for downloading files and accessing content that varies depending on the country or region. Before using the platform, managing reliable geo-targeted connections was more difficult and time-consuming. With Decodo, the integration process is simple, and the residential IP network allows me to access country-specific resources more consistently and efficiently. This has improved the reliability of my workflows and reduced the time spent troubleshooting connection issues. ### 29. Great Price and Fast Support, but Uptime and Transparency Really Need Improve **Rating:** 3.0/5.0 stars **Reviewed by:** Vitor L. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like the simplicity, and the support, it was really fast and solve my problems. the ai chat solve solve me problems, the price was the most attractive part **What do you dislike about Decodo (formerly Smartproxy)?** The uptime and lack of transparency. I’ve been here for even one month, and the database IP is that. I was trying to get an outage and stayed for a long time without any feedback, more than one with just the status investigating. It seems Decodo doesn’t care about uptime, my service went off. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have small rate limites in the hyperliquid per ip, so i'm using a proxy to get more rate limit ### 30. Decodo Delivers Outstanding Support and Easy-to-Use Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has some of the best customer service I’ve experienced. Their AI assistant is very well trained and has helped me resolve numerous questions. For anything the AI couldn’t answer, I was transferred to a human agent within seconds. It has never taken longer than 30 seconds for me to reach human support, and they always seem to be available. Decodo clearly puts the customer first. When I asked about getting a free extension on my subscription because I barely used it during the first month, they actually refunded the full amount for that month and let me renew for a whole month. Their services are also very easy to use, and the API documentation is detailed and straightforward. Implementation was quick because I was able to use some of their code samples directly in my deployment. Decodo’s rotating datacenter proxies have integrated flawlessly into my projects, and setup is simple—just set port 10000 and they handle the rest. I also use Decodo’s proxies in my daily work with one of their static IPs, and it’s been great overall, with good ping and solid ease of use. Decodo is overall a great value for money with their data and plan pricing. **What do you dislike about Decodo (formerly Smartproxy)?** The only limitation I’ve personally run into is the limited range of available ports. That said, this feels completely reasonable, since almost every other proxy provider I’ve used has the same limitation. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use Decodo in my business with their rotating proxies to access websites with different IPs on each request to prevent rate limits and it works great. ### 31. Easy-to-Use Proxy Service with High-Quality IP Reputation **Rating:** 5.0/5.0 stars **Reviewed by:** Jason T. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Their proxy service is easy to use and their high quality IP reputation. Lastly, not to mention that they are one of the few providers out there that allows bill per GB for ISP proxies. **What do you dislike about Decodo (formerly Smartproxy)?** While their proxy is easy to use, good and fast, their pricing plan is quite restrictive. For example, if you purchase the $3/month (1GB) plan, and you wish to top up for more bandwidth, you can only do it once. After that, you will be required to resubscribe to the plan, losing all unused bandwidth. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I’m using Decodo for unblocking of websites and automation. So far, the implementation has been flawless due to their detailed documentation, timely customer support and most importantly IP reputation. ### 32. Incredible Support, Needs Mobile Proxy Stability **Rating:** 5.0/5.0 stars **Reviewed by:** Mussie G. | Copywriter **Reviewed Date:** May 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I think the AI support is incredible. It tells you everything you need to know, and the human support is also very fast and open. They are technically well-versed and genuinely helpful. I appreciate that the Decodo ISP static residential IPs have a really large pool of high-quality IPs, which are incredibly great for providing too many quality IP addresses. **What do you dislike about Decodo (formerly Smartproxy)?** Well, I would say that they should start providing more stable mobile proxies because the mobile proxies, they just turn on and off so fast. You connect to one, and it just sometimes cannot even sustain for two minutes or three minutes. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me access websites with different profiles by providing quality static ISP residential IPs, which are great due to their large pool. However, the mobile proxies are unstable, disconnecting quickly, sometimes in under three minutes, affecting my work. ### 33. Decodo’s Residential Proxies Helped Us Run Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Vasilis "Tzikis" G. | Chief Technical Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Decodo (formerly Smartproxy)?** We started using Decodo when it was still called Smartproxy. If it wasn't for their residential IP proxies, we wouldn't have been able to serve our customers and run our business. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing really. I guess the pricing strategy (having a wallet you top up which you then use) is a little weird for us, but I understand why they built it this way. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We're scraping a large amount of data across a number of websites, and it has been instrumental in bypassing all the various checks and limits that websites tend to use. ### 34. Decodo Delivers Reliable US Residential Proxies with Fast Speeds and Easy API Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Altug T. | Founder & Principal Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo's residential proxy network has been reliable for US-targeted exit node routing. Success rates are consistently high, and connection speeds hold up well under real workload conditions. I use both the dashboard and API depending on the context — the API integration is straightforward, and the dashboard covers what you need without getting in the way. Had one support interaction which was handled without issues. **What do you dislike about Decodo (formerly Smartproxy)?** City and state-level targeting is not available for residential proxies. Country-level selection works fine, but for US-based use cases that require more granular geo-targeting, this is a real limitation. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Using Decodo as an exit node to redirect traffic from Vultr IPs. This solves the problem of Vultr datacenter IPs being flagged or blocked by target sites, since residential exit nodes appear as regular user traffic and pass through without restrictions. ### 35. Reliable Proxies That Just Work **Rating:** 4.5/5.0 stars **Reviewed by:** Tin P. | Sales Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo is very reliable and easy to work with. The proxy network is stable, fast, and consistent across regions, which is critical for web data extraction at scale. Setup is straightforward, the dashboard is clean, and integrations with common scraping tools work without much friction. I also like the flexibility across different proxy types and the clear usage metrics, which make it easier to monitor and control costs. **What do you dislike about Decodo (formerly Smartproxy)?** Some advanced configurations and edge-case troubleshooting could be documented better, especially for more complex scraping setups. Pricing can feel a bit high at scale, and clearer guidance on choosing the right product tier upfront would help avoid trial-and-error. That said, these are more refinement issues than blockers. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo solves the challenge of accessing and extracting web data reliably without constant IP bans, CAPTCHAs, or geo-restrictions. It significantly reduces downtime and maintenance overhead in scraping pipelines, allowing me to focus more on data processing and analysis instead of proxy management. Overall, it improves speed, reliability, and operational efficiency. ### 36. Reliable Proxies That Keep My Multi-Profile Automation Running Smoothly **Rating:** 4.5/5.0 stars **Reviewed by:** Malik H. | Full Stack Developer, AI Automation, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Customer suppport services that always avilable **What do you dislike about Decodo (formerly Smartproxy)?** Everything is good but some time error come in copying proxy **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo solves my problem of running multiple browser profiles in AdsPower without getting flagged or blocked. Its residential IPs give each profile a clean, separate identity, which keeps accounts stable and reduces bans. SOCKS5 support and sticky sessions integrate smoothly into my automation workflow, saving me time and making client delivery more reliable. ### 37. A fast and efficient mobile proxy **Rating:** 4.0/5.0 stars **Reviewed by:** Jan Carlo V. | Engineer/Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like how i am able to customize my mobile proxy, how i was able to change my location and sticky duration in my mobile proxy. I like they offered a pay-as-you-go plan because it allows me to evaluate on how much data i can spend in a period of time. I like how their chatbot can actually answer some of my concerns, it's not an automated bot to give generic replies. i also like that their customer support is willing to ask their it if its a deep issue, their staff actually give effort to a specific query when i was troubleshooting to get the proxy to work in my system. **What do you dislike about Decodo (formerly Smartproxy)?** I think there's a lack of explanation on how the mobile proxy can be used, i wasn't aware of users in mobile proxy until i asked via customer support before purchasing. I think they should add more context on the difference on buying a pay as you go plan and a normal subscription data plan. And another feature is that the proxy is picky on the dns server you need to use. I had to configure a wireguard server that allows the proxy to get the proxy. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The IP quality is great, since it's a mobile proxy the quality used for registration and usage in social media is splendid. The sites do not detect me as a bot and not marked as suspicious. I am able to browse online without any problems, on tiktok i was able to follow people, a bad proxy usually would not make me able to follow users. It makes account warmup and management easier. ### 38. Reliable, well-documented proxy infrastructure with strong performance and support **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul Rehman S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo stands out for its ease of use and ease of implementation. The dashboard is intuitive, proxy credentials are simple to configure, and integration with existing tools is straightforward, requiring minimal setup. The platform offers a well-balanced number of features that cover most use cases without adding unnecessary complexity. Proxy performance is stable enough for frequent, daily use, and the clear documentation further simplifies deployment and maintenance. When support is needed, customer support is responsive and helpful, which adds confidence when scaling or troubleshooting integrations. **What do you dislike about Decodo (formerly Smartproxy)?** For lower-volume or experimental use, pricing can feel slightly high. While customer support is responsive and knowledgeable, advanced technical scenarios could benefit from more in-depth examples or implementation guides. Feature-wise, most needs are covered, but a few advanced configuration options could be more visible in the dashboard. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo addresses the core challenges of proxy reliability, ease of implementation, and integration into existing workflows. The service is easy to deploy and integrates smoothly with automation tools, which reduces setup time and technical friction. Its stable proxy network minimizes blocks and interruptions, allowing workflows to run consistently on a daily basis. Responsive customer support helps resolve issues quickly when needed, and the broad feature set supports different use cases without requiring multiple providers. Overall, this improves efficiency, reduces downtime, and enables frequent, uninterrupted use. ### 39. Amazing Proxy Quality with Super-Fast Support **Rating:** 4.5/5.0 stars **Reviewed by:** Franco Sebastián L. | High-degree student, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The quality of their proxies is amazing, their performance feels unmatched, and their support is also super fast and responsive. **What do you dislike about Decodo (formerly Smartproxy)?** One thing I dislike is that, for some of their products, you have to select a minimum number of proxies to make a purchase; otherwise, you can’t complete checkout. This requirement raises the price unnecessarily, which I really don’t like. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I’ve been able to integrate their proxies into some of my research, and it has helped me a lot with gathering information without getting blocked. ### 40. Easy-to-Use Proxy Dashboard with Great Performance and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Decodo (formerly Smartproxy)?** An easy way to get any kind of proxy. The dashboard has a simple, easy-to-understand UI, so you can quickly purchase and set up a proxy at a good price. We’ve used it in our company, and decodo has handled nearly 1 terabyte of traffic per month for us without any issues, while still keeping latency good. We haven’t needed to contact support very often, but when we did, they were fast to respond and competent. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly, there’s nothing else to say—maybe their Cloudflare DDoS guard is just too slow, and we have to wait some time until dashboard is loaded. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We use them to help avoid false-positive restrictions on AI gateways. ### 41. Honest and very responsive customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Tsirinantenaina Ifaliana R. | Freelance Consultant, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Honestly, I really appreciate the quality of their customer support and the transparency of their billing policy. The team was very responsive. Their explanations were very clear, and I really liked their support. They also honored their 14-day money-back guarantee without any problems, as soon as the conditions were met. It's rare to find a provider of real estate agents who are so professional and honest with their clients. **What do you dislike about Decodo (formerly Smartproxy)?** The dashboard interface is very clean, but I would have liked to have diagnostic testing tools (such as a DNS leak test or fraud score) directly integrated into the client area. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo's customer service and refund policy resolved my issue. They were very honest: instead of forcing me to keep a product that didn't suit me, they processed my refund quickly. This gives me confidence to try their other products (like the 'Residential Proxies') in the future with the bonus they offered. ### 42. Effortless, Scalable Solution That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I'm super busy, I need tools I can fire and forget. Most things are not, most tools are also configuration heavy and try and do too much or don't do a very specific thing well. I use Decode everythday and it solves a very specific problem and has solutions for that variations of the problem and for me, it is fire and forget. I just set it up and I never have to worry about it or change it. Also, I love that they will scale when I need to. From 1 IP to thousands if I need. So long as I have the budget, they have the scale. Happy days. I have not yet used their API integration but their chrome plugin is superb. **What do you dislike about Decodo (formerly Smartproxy)?** One of the only bugbear I have about it is in the chrome extension, that when a new browser opens, or the machine restarts, the proxy is not immediately active. I have to unset and reset it. This may be a problem with the underlying chrome extension constraints. (dunno). **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Proxying otherwise inaccessible platforms. ### 43. Prompt Support, Clean and Trusted Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Toni J. | AI Data Annotator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Their customer support is prompt and their proxies come out clean on ipdata.co with low risk and 100 trust score. **What do you dislike about Decodo (formerly Smartproxy)?** I have found anything I dislike about them yet. I have used them for over a month now and it's been great. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo is providing me with a clean US IP proxy that helps me work freelance remotely in the US when I travel out of the US. This helps me stay gainfully employed even on vacation. ### 44. it is the best for dedicated residential static proxies. **Rating:** 4.5/5.0 stars **Reviewed by:** David F. | 3D designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** it offers all types of high quality proxies that any professional might need, and everything is organized by proxy type with a detailed information about each type. you can specify the country, state, city and this is the golden feature for me, and for rotating proxies you can set rotating duration. i bought a static residential dedicated ISP, and i immediately checked the IPs (i got 3 IPs for 9.99$), and the results was perfect, 0 on fraud indicators, no proxy detected, it is fast, reliable and dedicated, you are not sharing IPs with any other users, completely yours, and so far i haven't encountered any problems. in the beginning i had to contact support because i initially chose the wrong type of proxy and received an immediate response, i explained what happened with me, and it took them about 5 minutes to check my account, then they refunded my wallet, and guided me to buy the correct proxy type i needed, they offer 14 days money back. and they accept paying with crypto **What do you dislike about Decodo (formerly Smartproxy)?** the website interface is not as simple as it should be, it lacks simplicity and confuse you. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** it allows me to specify the proxy location by country, state, and city, and for some countries you can also specify the zip code, you can target a specific location and this is perfect and makes it easier and safer to use my accounts on several platforms without triggering verification or security checks. it also accepts crypto payments and only requests basic information, it means no need for ID verification or credit card, anyone can use its services. it provides dedicated residential proxies with static ip addresses, at a good price, paying for dedicated IPs gives unlimited traffic. ### 45. Top class Residential IPs with easy to use dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Riyaz U. | Educator and Hobby Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The reliability of their residential IP pool is the standout feature for me. It’s rare to find a service that offers both a 3-day trial and a 14-day money-back guarantee, giving you plenty of room to test the product in a real-world environment. I also really value the efficiency of their support team; I had a specific technical question during my trial, and their chat support answered it almost immediately. For a developer, having an API that is easy to plug into Python scripts without complex workarounds is a massive plus. How easy is to switch to restricted pool based on Geography is another huge win for me **What do you dislike about Decodo (formerly Smartproxy)?** There isn't much to complain about regarding performance, but the pricing structure for residential data can get expensive if you're running high-volume scrapes, as it’s based on traffic usage. I also think the dashboard could be a bit more streamlined for users who only need to manage a single project, as the interface is clearly built to handle enterprise-scale needs. However, these are minor trade-offs for the stability the service provides. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have several personal and community (Python) projects that require web scraping. Since these projects are hosted on the cloud, the data center IPs of these providers are frequently flagged and rejected by Cloudflare. I have purchased Residential IPs from Decodo, and things have been ultra smooth since then. The 3-day trial was a great starting point, as it allowed me to verify that the IPs could actually bypass the specific blocks I was hitting before committing to a plan. Integrating their proxy pool into my Python scripts was seamless thanks to their clear API documentation. Since switching, my automated workflows run without the '403 Forbidden' errors that used to stall my progress. Additionally, a quick interaction with their live chat support clarified a few technical details, which ultimately gave me the confidence to make the purchase. ### 46. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Back End Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What I like most is how easy it is to get started and keep things running reliably. The dashboard is clean, the documentation is straightforward, and the proxy performance has been stable for my use cases. I also appreciate the variety of proxy options and locations, plus the flexible configuration (sessions/rotation) that makes it simple to match different workflows. Support has been responsive when I needed clarification, and overall it feels like a service designed for practical day-to-day use, not just for “power users.” **What do you dislike about Decodo (formerly Smartproxy)?** The main downside is that pricing can feel a bit high once you scale up usage, especially if you’re doing heavy traffic or multiple projects at once. Occasionally, I also need to test a few endpoints/locations to find the best performance for a specific target site, since speeds and success rates can vary depending on the destination. It’s not a deal-breaker, but it would be nice to have more built-in insights (like clearer success-rate analytics per target/location) to reduce trial and error. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me access web data and run automated browsing tasks more consistently by reducing blocks, CAPTCHAs, and IP bans. Instead of constantly replacing IPs manually or dealing with interruptions, I can rotate proxies or keep stable sessions depending on what I need. That saves a lot of time, improves success rates, and makes my workflows more predictable, whether I’m doing web scraping, SERP/SEO checks, competitor monitoring, ad verification, or testing geo-specific content. The biggest benefit is reliability: fewer failures, less maintenance, and faster execution overall. ### 47. Clean Dashboard, Reliable Residential Proxies, and Solid Support. Finally, a proxy provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Here it is — you can copy and paste it directly: UI / UX Honestly didn't expect the dashboard to be this clean. I've tried a few other proxy providers before and their UIs were a mess. With Decodo, setting up residential proxies, picking locations, and managing sessions all just... makes sense. No unnecessary clicks. Integrations I use it mainly with Python-based scrapers and it plugged right in. The docs are actually readable, which is rarer than it should be. Got my first rotating residential setup running in one sitting. Performance For web scraping, reliability is everything — and Decodo delivers. Block rates dropped significantly compared to what I was dealing with before. Response times are consistent and I haven't had any surprise downtime that killed a running job. Pricing / ROI The GB-based pricing works well for the kind of scraping I do. It's not the cheapest option out there but the success rate makes up for it — you end up wasting less data on failed requests, so it balances out. Support / Onboarding Had one issue with session persistence early on and reached out to support. Got a real answer from someone who clearly understood the technical side. That's not always the case with infra tools. AI / Intelligence The automatic rotation and retry logic handles a lot of edge cases I used to deal with manually. Nothing flashy, just solid engineering that works quietly in the background. **What do you dislike about Decodo (formerly Smartproxy)?** The pricing page could be a bit more transparent — took me a while to figure out which plan actually made sense for my use case. A simple usage calculator upfront would save some back and forth. Also, the dashboard is good but could use a bit more granular traffic analytics. Nothing that's been a dealbreaker, just areas where there's room to grow. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** What problems is Decodo solving and how is that benefiting you? The main thing is getting past IP blocks and geo-restrictions without having to babysit the scraper. Before, I was spending way too much time handling bans, rotating IPs manually, and debugging failed requests. Decodo basically took that off my plate. For web scraping specifically, the residential proxy pool means the requests look like real users, so success rates are much higher on targets that would otherwise block datacenter IPs. That alone saves a significant amount of time and wasted bandwidth. End result: I spend more time actually working with the data and less time fighting infrastructure. ### 48. Reliable Proxies with Excellent Performance and Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Shiroya H. | Laravel Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like this because it offers reliable proxy connections, faster speeds, a large IP pool, making web scraping and data collection much more efficient. **What do you dislike about Decodo (formerly Smartproxy)?** pricing can be a bit high for smaller projects. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo help me access reliable proxy networks for web scraping, data collection, and geo-targeted browsing. It reduces IP blocks, improves success rates, and saves time by providing stable, high-quality proxy connections. ### 49. Decodo ISP Proxies: Stable, Consistent Performance for Scraping and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** qiang w. | Oracle 应用程序技术顾问, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I mainly use Decodo ISP proxies, and what I like most is their stability and consistent performance. The IPs are reliable and work well for my scraping and automation tasks without frequent failures. **What do you dislike about Decodo (formerly Smartproxy)?** It’s a decent service overall. ISP proxies are stable and work well for my needs, but pricing could be more competitive and initial setup took some time to figure out. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It mainly helps with avoiding blocked requests and unstable proxy connections during my work. With ISP proxies, I get more consistent access, which makes scraping and automation tasks much easier and saves me a lot of time on retries. ### 50. Exceptional Support and User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Nima T. | Research Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** What immediately struck to me was reachability to the staff whenever you've questions. You'll instantly found someone to assist you even during off hours. It help me immediately decide based on my urgent project needs and demands. The simple UI/UX interface is easy to navigate, and usage stats keeps you on loop. I used the Residential Proxy service, and from my experience playing around some regions (especially for Russia) it's quite stable, of course, with some minor inconsistencies. **What do you dislike about Decodo (formerly Smartproxy)?** - The city level targets could always be increased more, for more granularity - Also, there could be a filter options for city level proxies - For some reason, the bandwidth seems to be highly drained if you're using browser mode. Though the dashboard tells you what draws your most bytes, if there is some proxy config to control some APIs beyond browser config, that would be great. - I would love to see more consistencies for search engines such as Yandex **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It's helping me in my design with proxy infrastructure project. It's been able to assist me searches using Yandex Text and Images for some specific countries list. ## Decodo (formerly Smartproxy) Discussions - [What is Smartproxy used for?](https://www.g2.com/discussions/what-is-smartproxy-used-for) - 2 comments, 4 upvotes - [View Decodo (formerly Smartproxy) pricing details and edition comparison](https://www.g2.com/products/decodo-formerly-smartproxy/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-05+11%3A26%3A50+-0500&secure%5Bsession_id%5D=973befad-1586-448e-854b-20a6206a60a5&secure%5Btoken%5D=038b177101ec01f7343355598578ca8fd3d078f1f9f71bd15c05edd55af32661&format=llm_user) ## Decodo (formerly Smartproxy) Integrations - [AdsPower Browser](https://www.g2.com/products/adspower-browser/reviews) - [Autoreach](https://www.g2.com/products/autoreach-autoreach/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Bespoke Business Software](https://www.g2.com/products/bespoke-business-software/reviews) - [BitBrowser](https://www.g2.com/products/bitbrowser/reviews) - [Browserless](https://www.g2.com/products/browserless/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [Chrome OS](https://www.g2.com/products/chrome-os/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Conductor Website Monitoring](https://www.g2.com/products/conductor-website-monitoring/reviews) - [Django](https://www.g2.com/products/django/reviews) - [Dolphin {Anty}](https://www.g2.com/products/dolphin-anty/reviews) - [DuoPlus](https://www.g2.com/products/duoplus/reviews) - [GeeLark](https://www.g2.com/products/geelark/reviews) - [Gologin](https://www.g2.com/products/gologin-gologin/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Google Cloud Run](https://www.g2.com/products/google-cloud-run/reviews) - [Hetzner](https://www.g2.com/products/hetzner/reviews) - [ixBrowser](https://www.g2.com/products/ixbrowser/reviews) - [Kameleo](https://www.g2.com/products/kameleo-kameleo/reviews) - [Kiro AI](https://www.g2.com/products/kiro-ai/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [MoreLogin](https://www.g2.com/products/morelogin-2023-01-18/reviews) - [Mozilla Firefox](https://www.g2.com/products/mozilla-firefox/reviews) - [Multilogin](https://www.g2.com/products/multilogin/reviews) - [MultiloginPro](https://www.g2.com/products/multiloginpro/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [NodeJS Web Stack](https://www.g2.com/products/nodejs-web-stack/reviews) - [Octo Browser](https://www.g2.com/products/octo-browser/reviews) - [OpenClaw](https://www.g2.com/products/openclaw/reviews) - [Playwright](https://www.g2.com/products/playwright/reviews) - [Playwright Browser Automation on Headless Ubuntu](https://www.g2.com/products/playwright-browser-automation-on-headless-ubuntu/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [Puppeteer](https://www.g2.com/products/puppeteer/reviews) - [PuTTY](https://www.g2.com/products/putty/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Railway](https://www.g2.com/products/railway/reviews) - [Samsung GALAXY SDK](https://www.g2.com/products/samsung-galaxy-sdk/reviews) - [ScrapeBox](https://www.g2.com/products/scrapebox/reviews) - [Scrape.do](https://www.g2.com/products/scrape-do/reviews) - [Selenium IDE](https://www.g2.com/products/selenium-ide/reviews) - [Selenium WebDriver](https://www.g2.com/products/selenium-webdriver/reviews) - [Superproxy](https://www.g2.com/products/superproxy/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [V-Ray](https://www.g2.com/products/v-ray/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WireGuard](https://www.g2.com/products/wireguard/reviews) - [Youtube Shorts video downloader](https://www.g2.com/products/youtube-shorts-video-downloader/reviews) - [YouTube Transcribes](https://www.g2.com/products/youtube-transcribes/reviews) ## Decodo (formerly Smartproxy) Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Decodo (formerly Smartproxy) Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (327 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (421 reviews) - [IPRoyal](https://www.g2.com/products/iproyal/reviews) - 4.7/5.0 (646 reviews)