--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 639 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 639 scale: '5' date_modified: '2026-07-12' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 639 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users commend the **helpful and responsive customer support** of Decodo, enhancing their overall experience with the service. (171 reviews) - Users find Decodo’s interface **exceptionally easy to use** , enhancing their overall experience and simplifying management tasks. (168 reviews) - Users praise Decodo for its **stable and efficient proxies** , ensuring consistent performance and quick issue resolution. (152 reviews) - Users love the **consistent IP quality** of Decodo, ensuring reliable connections and seamless performance across multiple platforms. (123 reviews) - Users commend the **amazing and helpful support** from Decodo, enhancing their overall experience with the service. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users express frustration over **proxy outages** that severely impacted service reliability and caused financial losses. (84 reviews) - Users find the **pricing issues** of Decodo challenging, especially for small-scale users needing flexibility and lower costs. (72 reviews) - Users find the **pricing can feel high** at scale, making it less accessible for smaller projects. (56 reviews) - Users wish for more **flexibility in plans** and the ability to check city-specific proxy options. (46 reviews) - Users face **IP limitations** as many proxies get blocked quickly and often become unstable or unavailable. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. Reliable proxy service for parsing **Rating:** 5.0/5.0 stars **Reviewed by:** Serhii O. | developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy is stable performance and high proxy speed. A large range of IP addresses from different countries and cities, which allows you to easily bypass geo-restrictions. Competent support and convenient service. **What do you dislike about Decodo (formerly Smartproxy)?** I didn't find any flaws in Smartproxy. Everything works great. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** With Smartproxy, I solve problems related to accessing geo-restricted content and avoid IP bans while web scraping. The service does a great job of providing a stable and secure connection, allowing me to collect data efficiently. ### 2. A great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The customer support was great! Very helpful conversations got things rolling quickly. **What do you dislike about Decodo (formerly Smartproxy)?** The credit system for payments is a little cumbersome. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Scraping, web automation, and site blocking. ### 3. Smartproxy - a game changer with stellar support! **Rating:** 5.0/5.0 stars **Reviewed by:** Yasin J. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Hello everyone! I just wanted to share my experience with Smartproxy, and let me tell you, it has been nothing short of amazing. I've been using their proxies for a while now, and honestly, they work like a charm. Whether it's for data scraping or managing multiple social media accounts, Smartproxy has got you covered with reliable and fast connections. But what really sets them apart is their customer support. Seriously, it's out of this world! Anytime I had a question or needed help, their support team was right there, ready to assist. They are super friendly and incredibly knowledgeable, ensuring all my issues were resolved quickly. It's like having a tech-savvy friend on speed dial! Smartproxy proxies are easy to intergrate, impletement, and use frequently. If you're on the fence about trying Smartproxy, I'd say go for it. The product is top-notch, and the support team will make you feel like a VIP. Kudos to Smartproxy for not just meeting expectations but exceeding them! **What do you dislike about Decodo (formerly Smartproxy)?** They block the domains I need to use every single day but these domains go against their policies so its totally understandable. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Privacy. I need to hide my public IP for my own safety ### 4. Affordable and Reliable Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about Decodo (formerly Smartproxy)?** What I really like about Smartproxies is that their pricing is much more reasonable compared to other providers. On top of that, they offer a per-IP proxy system, which is definitely my favorite feature. **What do you dislike about Decodo (formerly Smartproxy)?** The only downside to Smartproxies is that their per-IP static residential proxies are detected as DCH in IP2Location, which can sometimes cause issues for me. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The problem I had with my old provider was that they didn’t offer a per-IP proxy system like Smartproxies does. With Smartproxies, I not only get a better option but also pay less. ### 5. Good Proxy with Excellent User Software **Rating:** 5.0/5.0 stars **Reviewed by:** Shishir D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** They not only provide proxy they also provide different useragent browser with proxy which is really good. I can keep login multiple social media account easily without getting blocked. Thank You. **What do you dislike about Decodo (formerly Smartproxy)?** As I am a new user I didnt found any issue till now. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The provide good IP from different country and I can use those in their X Browser which is really good. I can use multiple social media account very easily for this. Thank You. ### 6. Using residential proxies - got banned from google **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The ability to connect & act from whatever country. **What do you dislike about Decodo (formerly Smartproxy)?** Seems that the proxies changed their location - not sure - just seems like it. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Going in the lines of the algorithm . ### 7. It’s fine, they have a great customer service. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The pricing, the customer support and the ease of use. **What do you dislike about Decodo (formerly Smartproxy)?** Umm, just wished they had more discounts. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Having multiple options with proxies ### 8. Fast and reliable with helpful support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** We use the product to scrape data from different sites. Super simple, easy to setup, fairly reliable and affordable. We like the auto rotation feature and random proxy endpoint, which we use. We've been in contact with customer support, and they we're helpful. **What do you dislike about Decodo (formerly Smartproxy)?** I don't like that you can't change your subscription plan in the middle of the billing period. If you want to upgrade you have to pay the full amount of the upgrade and not the prorated amount. That's my only issue so far. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We need to crawl images and html from different IP's. ### 9. Great services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Fast to setup, easy process, not too technical **What do you dislike about Decodo (formerly Smartproxy)?** Until now I don't see any disadvantages of using their services **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Problem about IP adress distribution, solve it with ease ### 10. Fast support and fast proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrone P. | Back-end Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Support is always there to help you. When purchasing ISP proxies the proxies aren't always of the same subnet like some other providers which makes it a lot harder for websites to link multiple accounts together. When upgrading your proxie plan you don't lose the old proxies, new proxies are just added to your plan. Which is very very useful for when you don't want old proxies to change but need new ones. I use ISP proxies everyday and smart proxy has been the easiest to impliment and intergrate into my code and third party services. **What do you dislike about Decodo (formerly Smartproxy)?** I am yet to find downsides to smart proxy. If I do I will update my review as I have reviewed proxy providers in the past and it is always best to point out what can be improved. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use smart proxy for managing multiple accounts that are set in multiple countries. ### 11. Perfect Choose to Easy Implementation and **Rating:** 5.0/5.0 stars **Reviewed by:** Denis F. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I've been using SmartProxy for a short time, but I'm incredibly impressed! My company uses both Residential and Datacenter Proxies, depending on our needs. The Residential Proxies are exceptionally fast and offer an incredibly large pool of IPs. The best part is that you only need to call the endpoint, and everything else is managed on their end, with easy modifications available through the panel. That is really easy to integrate! Besides they have perfect customer support which I can reach out everytime I need something pretty fast! As for the Datacenter Proxies, the "Pay Per IP" option is the most cost-effective solution for us. We used to manage 60 servers, but now we only need 1 server with a single SmartProxy plan. Thank you, SmartProxy! **What do you dislike about Decodo (formerly Smartproxy)?** I honestly can't find anything I dislike about SmartProxy! I really enjoy using it, and I hope our partnership with SmartProxy continues for a long time. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** SmartProxy is helping us streamline our operations by providing fast and reliable Residential and Datacenter Proxies. With their large pool of IPs and user-friendly management through the panel, we've been able to reduce our server count from 60 to just 1, which has significantly cut costs and simplified our infrastructure. The "Pay Per IP" option for Datacenter Proxies is especially cost-effective for us. Overall, SmartProxy has made our processes more efficient and scalable, benefiting our company tremendously. ### 12. Overall IP quality is good and recommend to purchase it. **Rating:** 4.5/5.0 stars **Reviewed by:** Mangesh M. | Chief Executive Officer, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The customer service is best they are so kind and helpful anytime. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing....Nothing.....Overall is good nnothing to complain now. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The IP setup which is supported by the agents which is so helpful. ### 13. Product are very good , Excellent Customer care support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Decodo (formerly Smartproxy)?** SmartProxy is very popular site, and product very good , one the thing there price ,its very cheap and high quality assured One of my friend recommand this site, after i use its very nice still im going their products Im happy to see there customer support and frendly support and they product are easy to implement and ease to use ,good features.Thankyou for providing product **What do you dislike about Decodo (formerly Smartproxy)?** my point of view, there is no dislike, first everyone try thier produict and review **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Still im not facing any issue till now, good product . ### 14. Awesome support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | CSM, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The support team was amazing in knowing what I needed to solve my IP issue **What do you dislike about Decodo (formerly Smartproxy)?** Nothing really, I didn't need 10 IP, but that was the minimum purchase amount. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Solving IP issues ### 15. Easy to use and cost effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The service offers a wide selection of well-priced tools that are easy to integrate into existing workflows **What do you dislike about Decodo (formerly Smartproxy)?** Different workflows between topping off credits and buying new ones is confusing **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo provides a range of proxy offerings with easy to configure rotating and static options ### 16. EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** It is simple, easy, and intuitive, and also provides good proxies with a high level for use, I totally recommend it. The customer service was spectacular and easy to integrate. **What do you dislike about Decodo (formerly Smartproxy)?** I feel the prices are a bit high for LATAM **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Creation of IP data in other countries ### 17. Easy to use browser extension, broad range of proxies available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Used rotating residential and static proxies services. Both packages worked well. The browser extension is easy to use and there are a broad range of IPs to use. Liked the variety **What do you dislike about Decodo (formerly Smartproxy)?** Static residential IPs are not consumer providers which you get on the rotating residential packages. At least in the UK. Outlook didn't seem to like one static ip address but for other purposes it worked very well. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** IP restrictions. ### 18. I’ve been using Smartproxy Since March 2024 and to this day with you. I think that says a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Marina G. | While I don’t hold a specific title, I work as an assistant to the director, client manager, and account management specialist, helping ensure smooth communication and efficient management of client relationships., Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I really like the wide selection of Ukrainian cities available in residential proxies and the ability to change the proxy port infinitely. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes proxies stop working for a short period, which forces me to pause my work, but thankfully, this happens rarely. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy helps me work with web services by allowing me to assign a unique locale to each profile, ensuring smooth and efficient operations. ### 19. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua S. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I use Smartproxy for my personal work. They provide quality service, and their customer service was outstanding. **What do you dislike about Decodo (formerly Smartproxy)?** When I use Smartproxy, if any problems occur, I can freely contact customer service for help. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I use Smartproxy for my work; I need good speed and privacy. ### 20. Decent Proxy, probably the best in 2025. **Rating:** 5.0/5.0 stars **Reviewed by:** Hal B. | Software testing and market researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Awesome speed and performace, pretty good options for configurations and implementations. Huge IP list and probably the best service provider in the industry right now. **What do you dislike about Decodo (formerly Smartproxy)?** The location availability is not huge at all yet, but if they continue to broaden locations, it's going to be great! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy is excellent for accessing geo-restricted contents, SEO, or analytics. ### 21. Very good costumer service **Rating:** 5.0/5.0 stars **Reviewed by:** abdessamad o. | sales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The constumer service responds very quicly and helps you to resolve your issues and let you have the possibility to change your mind to move the funds to other service **What do you dislike about Decodo (formerly Smartproxy)?** for the mobile proxy lot of websites are not accessible **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Solving ip bloking and geo localisation ### 22. Best Proxy Service I have ever used **Rating:** 4.5/5.0 stars **Reviewed by:** Cagan C. | Marketing Agency, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like how there is a lot of freedom within the program I have,and how easy it was to implement it into my software.Live chat is always helpful too. **What do you dislike about Decodo (formerly Smartproxy)?** I would like to be able to change my proxies login information,and to have access to all the profiles in 1 setting **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It is helping me create secure internet connections ### 23. Review for Smart Proxy ISP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Ive been using Smart's ISP proxies for a while now and i have nothing to complain. UI is very easy and understandable to use, customer service is amazing aswell, quick responses and the help to whatever problem regarding smartproxy. **What do you dislike about Decodo (formerly Smartproxy)?** Cannot use several ISP plans at the same time. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I am using smartproxy for advertising my clients in social media platforms. With smart, I can do my job freely without worrying about getting my clients profiles shadowbanned or flagged. ### 24. Reliable, and very good proxy quality **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | Software & Reverse Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The proxies work, almost never had issues with them and when I did, support helped Me right away and fixed my problem **What do you dislike about Decodo (formerly Smartproxy)?** The pricing. The proxies are pretty expensive compared to other providers **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** The proxies helped us immensely with large-scale scraping ### 25. Smart Proxy is a good choice for remote proxies. **Rating:** 4.5/5.0 stars **Reviewed by:** Adilsha A. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy gives good quality proxies and they had a great customer support team. they have a good pricing plan comparing to others. **What do you dislike about Decodo (formerly Smartproxy)?** A problem i faced is using it with other third party softwares , the software i used before was not suitable with smartproxy's socks5h type **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** their proxies help me in data scraping and online anonymity ### 26. Solid performance over that of a VPN **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The support. I started my use of Smartproxy on a weekend and I was pleasantly surprised that the support was available and more importantly knowledge on a Sunday evening. **What do you dislike about Decodo (formerly Smartproxy)?** I would have preferred if the site had its own proprietary software that incorporated quickly your country selections without having to use source an appropriate browser. However the entering of the information into Firefox, the first browser that I used was quick and easy. There also extensive support pages with pictures for other software instances. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It helped with the analysis for an commerce site. ### 27. One of the best if not the best customer support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I would say that the proxy services and the UI of their services are very modern and very user friendly. When it comes to problems, the 24/7 customer support comes in very handy. They are very fast in my opinion and solve the problems very professionally. They are very friendly and very helpful. I would recommend them to anyone looking for a very good proxy rental service. **What do you dislike about Decodo (formerly Smartproxy)?** Well, so far I can't find anything to dislike, even after thinking about it for a while. Maybe their price/IP range could be a dislike point. They offer 3 IPs and then jump straight to 20. I would offer 3, 5, 10, 15 and then 20. That might be the only thing you could argue is not so nice. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy allows me to test websites, applications or software in different regions and network environments to ensure they work as expected, without revealing the true origin of requests. ### 28. Good For Working **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan H. | Data scraping and Software testing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Smart Proxy is a service with stable connection . Their support is very good. **What do you dislike about Decodo (formerly Smartproxy)?** Subscription change time lose all exiting traffic **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smart Boxing Solves Location Restrictions IPBAN and Others ### 29. Super proxy provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Simple interface and multiple offers. The quality of the proxies offered and an available customer service. **What do you dislike about Decodo (formerly Smartproxy)?** Some features could be improved, such as the purchase/swap of individual proxies. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy allows me to analyze a large number of sites at once without being blocked by the web hosts. ### 30. Cheapest working solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I went through many such providers, and Decodo is the cheapest of the ones actually working well. **What do you dislike about Decodo (formerly Smartproxy)?** If you use any free trial, they will not refund any plan. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Easily sending JavaScript enabled residential proxy requests. ### 31. Smart Proxy Is the King **Rating:** 5.0/5.0 stars **Reviewed by:** ANANTHU M. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Decodo (formerly Smartproxy)?** smart proxy is really worth of money, one of the best support team 24*7 assistance. I used many other platforms but now I am a fan of smart proxy. Easy navigations + good working proxies **What do you dislike about Decodo (formerly Smartproxy)?** Didn't felt anything bad from my experience **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I am a dev and testing many depins in crypto ### 32. Really good so far, accesible information and super fast contact support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Decodo (formerly Smartproxy)?** support team is supper fast! Each question i had was answered **What do you dislike about Decodo (formerly Smartproxy)?** You cant see the config unless you reset the password of the proxy residentail user. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Avoiding IG bans ### 33. The proxy pool is very clean and the customer service is indeed one of the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Proxies are clean and fast, they don't have any downtime and you can count on compatibility with any software you might use. Customer support is always helpful and very knowledgable. **What do you dislike about Decodo (formerly Smartproxy)?** Honestly I don't have what to not like since the service is doing what is supposed. Maybe the price in comparison to other providers but I'd prefer to pay more and have a higher quality of proxies. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We are using their services for data scraping across our ad network. A clean pool of IPs is needed to avoid being flagged by social networks, Google etc. ### 34. Its been 3 years of experience and I think smart proxy is one of the best one I used they are legit! **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad K. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Reliable Best customer service Have solutions **What do you dislike about Decodo (formerly Smartproxy)?** Nothing found anything bad about them. . **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I have issued in Australia region so they give me secure proxy ever with great anonimity ### 35. Very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Decodo (formerly Smartproxy)?** The static residential proxies are very reliable and easy to set up. **What do you dislike about Decodo (formerly Smartproxy)?** Documentation could be a little more thorough. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It lets me scrape data using different IPs and without obstruction. ### 36. Fast, Reliable Proxies with Exceptional 24/7 Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Smart Proxy for a month now, and it has been an amazing experience! The connection speeds are fast, and the service has been incredibly reliable, with zero downtime. Setting everything up was super easy, even for someone new to proxies, and the user interface is very user-friendly. What really stands out is their 24/7 customer support. Anytime I had a question or needed help, their team was always available, quick to respond, and very helpful. Having such dependable support around the clock gives me a lot of confidence in the service. Overall, Smart Proxy is a fantastic investment for anyone in need of reliable proxies. It’s efficient, easy to use, and well worth the price. Definitely a 10/10 from me! **What do you dislike about Decodo (formerly Smartproxy)?** What I initially disliked was that the proxies didn’t work with username and password authentication when using Selenium in Python. However, when I reached out to their 24/7 support, they quickly responded with an explanation on how to whitelist my IP. The process was straightforward, and it worked as a good workaround. While it wasn’t my first choice, the solution was easy enough and solved the problem efficiently. Other than that there's not much to complain about. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smart Proxy helps me solve issues related to maintaining anonymity and accessing websites without getting blocked. It allows me to automate tasks, like web scraping and monitoring, without restrictions, ensuring that my operations run smoothly and efficiently. The proxies also help me avoid rate limits and geographic restrictions, which is crucial for accessing and gathering data. ### 37. Efficient and Reliable Social Media Scraping Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Mehran M. | Senior Front-End Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Decodo (formerly Smartproxy)?** SmartProxy’s social media scraping tool is incredibly efficient and reliable. The tool has significantly streamlined our data collection process, allowing us to gather comprehensive social media insights effortlessly. The ease of use is outstanding, making it accessible even for team members with limited technical expertise. Additionally, the customer support is exceptional; they are always ready to assist with any queries promptly. The tool’s performance has consistently met our expectations, delivering accurate data without any downtime. We particularly appreciate the wide range of features and the seamless integration with our existing systems, which has enhanced our overall workflow. **What do you dislike about Decodo (formerly Smartproxy)?** One area where SmartProxy could improve is its payment options. Currently, they do not offer a subscription plan tailored for small businesses. As a result, we often lose money each month because we cannot fully utilize our scraping budget, and any unused budget does not carry over to the next month. Introducing more flexible and scalable pricing plans would make SmartProxy an even more attractive solution for smaller organizations with varying usage needs. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** SmartProxy is helping us solve the challenge of efficiently scraping public Instagram posts and profiles. By utilizing their services, we can gather essential data from Instagram for market research, competitive analysis, and social media strategy development. This capability allows us to monitor trends, analyze influencer performance, and track brand sentiment in real time. The reliable data extraction provided by SmartProxy has significantly enhanced our decision-making process, enabling us to stay ahead of the competition and better understand our target audience. This, in turn, helps us create more targeted and effective marketing campaigns, ultimately driving business growth. ### 38. Good value service **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandr T. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I like the pricing and speed of support team, integration was very swift and it was easy for me, i basically had no questions during implementation, and it had all the bells and whistles other providers has. **What do you dislike about Decodo (formerly Smartproxy)?** Maybe enterprise pricing could be more leaning, say for 2TB plan or more **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I can add values to my customers, buy getting data i otherwise could not. ### 39. The best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Erik M. | Lead programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Very good and large Residential proxy network. Good quality customer server. **What do you dislike about Decodo (formerly Smartproxy)?** You pay a premium for the premium quality. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Bypassing anti webscraping systems. ### 40. Easy to use, 24/7 support that really takes an interest when you have a question **Rating:** 5.0/5.0 stars **Reviewed by:** Silviu . | Business Intelligence Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Most of all I appreciate the support team, which is always there ready to help. At the same time, their modern interface is super easy to use. **What do you dislike about Decodo (formerly Smartproxy)?** Nothing to complain yet,everything is super ok, hope it stays that way **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Rotate different IPs in an easy way using the session name ### 41. The best global and honest companies smartproxy **Rating:** 5.0/5.0 stars **Reviewed by:** khaled A. | مدير عام, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Decodo (formerly Smartproxy)?** My experience with a very wonderful company. I have been a customer of theirs for more than a year and all their services are very wonderful and a reliable company. **What do you dislike about Decodo (formerly Smartproxy)?** All their services are excellent. There is nothing negative about them **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartproxy is a trusted proxy solution provider that helps bypass geo-restrictions, securely mine data, and avoid censorship while browsing the internet. It can be used for business purposes such as collecting data from global markets, testing websites, and managing multiple accounts easily and efficiently. It provides diverse IP addresses which enhances access to content and increases business efficiency. ### 42. Best proxy server ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Artur M. | Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Reliable service, all countries available, they have software that help my operations as browser, sock5 they have everything! **What do you dislike about Decodo (formerly Smartproxy)?** Extra gb is a kind of expensive when you deal with videos and imagens, should keep it mind **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** THey help to automate social media services using diferrente regional operations ### 43. Tried trail account and it is seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Best thing is very easy to use and try trial version. Subscription process is simple and easy to use. **What do you dislike about Decodo (formerly Smartproxy)?** None as of now. All good so far. It was nice experience overall **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** We are doing automation for a POC project and like to explore the options. Smartproxy helped for our use case. ### 44. One of the best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I've been using these proxies for a while now and I'm highly satisfied with this service. Pricing is very competitive, good customer support and it have main features like alerts of low traffic and auto top-up. **What do you dislike about Decodo (formerly Smartproxy)?** When you renew suscription you lose all your unused traffic **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** It allows access to service from differerent parts of the world ### 45. Excelent service, reliable proxies **Rating:** 4.5/5.0 stars **Reviewed by:** Fidel Luis Inacio L. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Decodo (formerly Smartproxy)?** Good latency, good pricing, excelent service. It's easy to setup. **What do you dislike about Decodo (formerly Smartproxy)?** Right now, I didn't see any particular thing to dislike, will update if I find something. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Data collection. ### 46. Great service for residential proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** I can try the service with only a few dollars. customer support answered and solved my issues really fast. **What do you dislike about Decodo (formerly Smartproxy)?** It's missing some countries for dedicated ips **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I need to log in in multiple social network accounts at the same time. and its residential proxies help me to achieve that ### 47. Best Proxy service **Rating:** 5.0/5.0 stars **Reviewed by:** Mervy S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Decodo (formerly Smartproxy)?** How easy it is to connect to your proxy and how fast it is **What do you dislike about Decodo (formerly Smartproxy)?** There could be better instructions on how to use **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** TikTok ad bans ### 48. Best Proxies you can find anywhere. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Decodo (formerly Smartproxy)?** Smartproxy provides dedicated proxies that actually work!. There's almost no downtime neither do you struggle with set up. Also easy to implement. The live customer care chat feature works everytime you reach out to them and they're always available to resolve your challenges. **What do you dislike about Decodo (formerly Smartproxy)?** I haven't found any part of Smartproxy that I do not like, may be the cost. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Smartyproxy helps with data extraction tasks and has not given us any challenges so far. ### 49. The best proxy for accounts handling **Rating:** 5.0/5.0 stars **Reviewed by:** Leonard L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Decodo (formerly Smartproxy)?** I would give it to how helpful and knowledgable the customer service of Smartproxy. whenever I have questions and/or needing help, they are always available. In terms of service, I get what I pay for and works perfectly to what I need it for. **What do you dislike about Decodo (formerly Smartproxy)?** Might be the pricing, it is kinda high, but hey, it works! **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** This helps me handle multiple accounts with ease. I needed different ip addresses, and this works wonders! ### 50. One of the best proxy provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Istiak A. | Trainee chemist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Decodo (formerly Smartproxy)?** This proxy is easy to set up. And customer support is live. They always there to guide us. one of the best thing is proxy is available all the time. no down time. **What do you dislike about Decodo (formerly Smartproxy)?** I didn't found out that i should disllike. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Everything was fine from my end. ## Decodo (formerly Smartproxy) Discussions - [What is Smartproxy used for?](https://www.g2.com/discussions/what-is-smartproxy-used-for) - 2 comments, 4 upvotes - [View Decodo (formerly Smartproxy) pricing details and edition comparison](https://www.g2.com/products/decodo-formerly-smartproxy/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+07%3A15%3A42+-0500&secure%5Bsession_id%5D=8621eed9-5153-4f4e-8106-dd71552d0dcd&secure%5Btoken%5D=e0a806fdf613b3de07dc0eb67706040615e9cc3592005814d08db3f13797b334&format=llm_user) ## Decodo (formerly Smartproxy) Integrations - [AdsPower Browser](https://www.g2.com/products/adspower-browser/reviews) - [Autoreach](https://www.g2.com/products/autoreach-autoreach/reviews) - 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[Youtube Shorts video downloader](https://www.g2.com/products/youtube-shorts-video-downloader/reviews) - [YouTube Transcribes](https://www.g2.com/products/youtube-transcribes/reviews) ## Decodo (formerly Smartproxy) Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Decodo (formerly Smartproxy) Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (330 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (422 reviews) - [IPRoyal](https://www.g2.com/products/iproyal/reviews) - 4.7/5.0 (664 reviews)