--- title: Decodo (formerly Smartproxy) Reviews meta_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 639 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 639 scale: '5' date_modified: '2026-07-10' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews **Vendor:** Decodo (formerly Smartproxy) **Category:** [Proxy Network Software](https://www.g2.com/categories/proxy-networks) **Average Rating:** 4.6/5.0 **Total Reviews:** 639 ## About Decodo (formerly Smartproxy) Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. ## Decodo (formerly Smartproxy) Pros & Cons **What users like:** - Users commend the **helpful and responsive customer support** of Decodo, enhancing their overall experience with the service. (171 reviews) - Users find Decodo’s interface **exceptionally easy to use** , enhancing their overall experience and simplifying management tasks. (168 reviews) - Users praise Decodo for its **stable and efficient proxies** , ensuring consistent performance and quick issue resolution. (152 reviews) - Users love the **consistent IP quality** of Decodo, ensuring reliable connections and seamless performance across multiple platforms. (123 reviews) - Users commend the **amazing and helpful support** from Decodo, enhancing their overall experience with the service. (107 reviews) - Users praise the **reliability** of Decodo, as it consistently manages to handle tasks that others struggle with. (102 reviews) - Pricing (83 reviews) - Users value the **fast response time** of Decodo's customer support, ensuring quick solutions for their proxy needs. (79 reviews) - Easy Setup (78 reviews) - Performance (62 reviews) **What users dislike:** - Users express frustration over **proxy outages** that severely impacted service reliability and caused financial losses. (84 reviews) - Users find the **pricing issues** of Decodo challenging, especially for small-scale users needing flexibility and lower costs. (72 reviews) - Users find the **pricing can feel high** at scale, making it less accessible for smaller projects. (56 reviews) - Users wish for more **flexibility in plans** and the ability to check city-specific proxy options. (46 reviews) - Users face **IP limitations** as many proxies get blocked quickly and often become unstable or unavailable. (23 reviews) - Users experience frustrating **connection issues** with Decodo, including frequent downtimes and unreliable mobile proxies. (22 reviews) - Billing Issues (18 reviews) - Lack of Guidance (18 reviews) - Limited Features (18 reviews) - Poor Customer Support (18 reviews) ## Decodo (formerly Smartproxy) Reviews ### 1. Decodo Delivers Reliable, Fast Proxies with an Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brijesh C. | Media Buyer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Decodo (formerly Smartproxy)?** For me, the best part is the reliability. I don't want to waste time troubleshooting proxies, and with Decodo I haven't had to. The bandwidth is consistent, the speeds are good, and the IPs have been stable. The dashboard is simple, and everything was easy to set up. Overall, it's been a smooth experience, and I'm happy with the service so far. **What do you dislike about Decodo (formerly Smartproxy)?** I haven't really had any major issues so far. If I had to mention one thing, it would be that there are a lot of features and options, so it can take a little time to understand everything if you're new. Other than that, my experience has been smooth. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me keep my workflow organized by providing stable dedicated IPs that I can rely on. Instead of dealing with connection issues or constantly switching IPs, I can focus on my work. The stable bandwidth and reliable performance save me time, especially when managing multiple accounts and working on long sessions. Overall, it's made my workflow much smoother. ### 2. Reliable Proxies **Rating:** 5.0/5.0 stars **Reviewed by:** Julio Cezar d. | Assistente administrativo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo has been a reliable and easy-to-use proxy solution for my projects. The dashboard is intuitive, setup is quick, and the connection speeds are consistently fast and stable. I also appreciate the clear documentation and responsive support team. Considering the performance and reliability, it offers excellent value for the price and has become an important part of my workflow. **What do you dislike about Decodo (formerly Smartproxy)?** Overall, I'm very satisfied with the platform. The only suggestion I have is to continue expanding the available features and making the interface even more streamlined as the platform evolves. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Before using Decodo, we often dealt with unreliable proxy connections that slowed down our data collection tasks. With Decodo, we now have stable, fast, and easy-to-manage proxies. If an IP doesn't fit our needs, switching to a new one is quick and effortless, which keeps our workflow running smoothly and saves us valuable time. ### 3. Decodo Residential Proxies: Fast, Reliable, and Seamlessly Avoids Blocks **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Man, those Decodo residential proxies straight-up crushed it for me. I was honestly blown away at how smoothly everything ran compared to the usual headaches with other providers. They pull from this massive pool of real home internet connections — over 115 million IPs across pretty much every country you can think of. So every request looked like it was coming from a normal person chilling at home instead of some obvious server. Websites just trusted it without a fight. That authenticity killed off almost all the bans, CAPTCHAs, and random blocks that used to wreck my flows. I could run long sessions for hours or days without getting slapped down. Speeds were consistently solid (usually under a second), uptime was basically flawless, and the whole thing just kept delivering. City-level targeting made geo-specific work effortless, the IP reputation was strong, rotation was seamless, and integration was stupid simple whether I was scraping data, managing accounts, or whatever. On top of that, their customer support was genuinely helpful when I hit a snag setting up a new browser configuration. I reached out, explained the connection issue, and they jumped on it fast with clear steps and tweaks that got me back online quick — no corporate runaround, just real people who knew their stuff. Pricing was another big win. Super flexible plans let me scale up or down without feeling locked into something oversized, which kept things budget-friendly while I tested and grew my usage. I haven’t dug super deep yet, but it also feels like there might be some smart AI optimization under the hood for routing and session management — that could explain why the performance stayed so reliable even under load. Still need to look into that more, but it’s impressive either way. Bottom line? These proxies saved me a ton of time and frustration, boosted my success rates like crazy, and actually got out of my way so I could focus on the real work. If you’re doing anything that needs to stay under the radar, stay fast, and just work reliably, Decodo is the real deal. **What do you dislike about Decodo (formerly Smartproxy)?** There was one time when I needed very specific location targeting and Decodo couldn’t quite deliver. That said, it was a 1-in-30 kind of situation, so I haven’t lost any sleep over it—everything else worked so well that it hardly even registered. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo has straight-up smashed my old supplier out of the ballpark on reliability. It's seriously night and day, like black and white. With the previous guys, I was pulling my hair out constantly — random drops, getting banned left and right, super slow speeds, and sessions dying all the time. It was a total pain, wasting hours on reconnects and fixes every damn day. ### 4. Top-Notch Support, Flexible Services, and a Free Trial **Rating:** 5.0/5.0 stars **Reviewed by:** Smail O. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Aside from their top-notch support that actually gets the job done and not create lengthy tickets, the services are great. They offer a free trial which is really good and they are very flexible and also the refund policies and TOS is clear. **What do you dislike about Decodo (formerly Smartproxy)?** They offer many services with several customizations and sometimes it gets hard for me to navigate but I think this is not a big deal as those customization are very saught after even if it's a bit intimidating to setup at first. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** For me some websites are blocking me as I do use vray proxy on an AWS ec2 instance and it has data center ips, and Decodo solved this with their ISP ips. And even YouTube says I have to sign in to watch a video but now that I am using Decodo, I am able to watch videos without having to login to my Google account. ### 5. Decodo: flexible plans, intuitive interface, and quick setup **Rating:** 4.5/5.0 stars **Reviewed by:** Gonzalo A. | Head of Software Development / Responsable de Desarrollo de Software, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Decodo (formerly Smartproxy)?** What we like most about Decodo is that it offers affordable and flexible plans, with a very good quality-price ratio for our use case. The interface is intuitive and easy to handle, even for users with little previous experience with this type of tool. Additionally, the integration was quick and simple, which allowed us to start working with the service almost immediately and with a minimal learning curve. Although we have not yet tested the more advanced features, the experience so far has been positive. In particular, we value the ease of configuration, the stability of the service, and its competitive cost. **What do you dislike about Decodo (formerly Smartproxy)?** For some more complex use cases, we have had to resort to another service provider. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps us manage web data extraction tasks more easily and economically. It allows us to access the necessary infrastructure without having to invest too much time in configuration or technical maintenance. For our team, the main benefit is that we can integrate it quickly into our processes and keep costs controlled. This gives us more flexibility to test use cases, scale gradually, and work more efficiently without relying on more complex or costly solutions. ### 6. Decodo: Easy Setup, Beginner-Friendly Dashboard, and Impressive Proxy Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Rakesh K. | Sr Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Decodo (formerly Smartproxy)?** My experience with Decodo has been excellent so far. The platform is easy to use, reliable, and genuinely beginner-friendly. Setup was smooth, the dashboard feels clean and intuitive, and the proxy performance has been impressive. The advanced request features and built-in tools also make large-scale scraping and automation much easier to manage. Customer support has been responsive and helpful whenever I’ve needed it. Overall, it’s a great option for anyone looking for a dependable proxy and scraping solution. **What do you dislike about Decodo (formerly Smartproxy)?** The only thing I found missing is in the batch processing method. Right now, batch processing pushes each task response individually to the specified endpoint. Instead, it should send a single batch-level completion response and acknowledgement to one endpoint, confirming that all tasks in the batch have been completed. Later the user can fetch the response of each task seperatly. Also the passthrough feature of single task processing is not supported or working in the batch processing. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Extracting data from multiple websites has been much easier with this integration. With other proxy and scraping services, I found that the process would get terminated after just a few requests because of scraping detection. ### 7. Decodo: Best-in-Class Proxy Coverage, Stable Connections, and a Great AI Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Decodo (formerly Smartproxy)?** Decodo offers the best proxy geographical coverage for my money (over 195 locations). The AI assistant makes it easy to set up my proxies, integrate them into my workflow, and get effective support 24/7. The UI is as good as it gets, and my connections stay stable without interruptions. **What do you dislike about Decodo (formerly Smartproxy)?** This is not a beginner’s solution. You need at least some technical understanding because it’s a powerful platform with a lot of options. If you’ve never used a tool like this before, it may take a few minutes to find your way around, but with the AI assistant, the onboarding process can be completed without any problems. It is not a cheap tools, but I find it to has the best ROI in its class **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** I manage social media accounts for my customers, and I need a secure connection in each customer’s country of origin. Decodo helps me provide that extra layer of security for my customers’ accounts. ### 8. Decodo: Excellent proxy variety and UI, but blacklist handling and rotation need improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Manish N. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I like that Decodo offers a wide variety of proxy options, all accessible from a single platform. The UI is seamless and lets me view my options and usage across every proxy type, along with my remaining balance. Integration is smooth thanks to well-defined, detailed documentation, and pricing is competitive as well. **What do you dislike about Decodo (formerly Smartproxy)?** Sometimes your proxies, even at the residential level, are blacklisted and cause problems when used to scrape specific sources. Identifying and switching problematic proxies is not very well implemented, and I cannot seamlessly discard or shuffle proxies without also requiring code-level changes. Doing this outside the plan cycle is an even bigger hassle. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Scraping content from Instagram, YT and other platforms, and scraping Hotel OTAs to generate AI summaries. ### 9. Stable Decodo Proxies, Clean Dashboard, and Fast Live Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Adnan A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Decodo (formerly Smartproxy)?** I’ve been using Decodo (formerly Smartproxy) for about a month on the 3 IP Dedicated ISP plan, mainly for running ad account profiles and managing social media. So far, performance has been stable, and the proxies keep a consistent connection without major issues or frequent blocks. The dashboard is clean and user-friendly, which made the initial setup straightforward even without much technical effort. I was able to integrate the proxies into my workflow smoothly and didn’t run into any compatibility problems. Support is another highlight. I reached out via live chat to request an IP replacement, and it was handled within 3–5 minutes, which says a lot about how responsive and helpful they are. Pricing also feels reasonable for dedicated ISP residential IPs. I’m on the 3 IP plan at $9.99/month, and given the stability and overall performance, it’s been good value for regular use. I haven’t tried any AI-related features yet, so I can’t speak to that. That said, I do think the beginner documentation could be a bit more detailed for new users. Overall, my experience has been positive. If you need stable ISP proxies for ongoing use—like ads or social media management—this has been a reliable option so far. **What do you dislike about Decodo (formerly Smartproxy)?** One area that could be improved is the beginner documentation. For new users, a few of the setup steps would benefit from being explained in more detail, so it’s easier to get started without guessing. The pricing structure could also be clearer upfront, especially when trying to understand the different plans and their limits. Aside from those points, I haven’t run into any major issues so far. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** Decodo helps me manage multiple ad and social media profiles more reliably by providing stable ISP residential IPs. It lowers the risk of blocks and keeps my sessions consistent, which matters for day-to-day account activity. As a result, my workflow feels smoother, and I spend less time dealing with connection problems or having to replace proxies. ### 10. Easy Access to Global Proxies on One Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Karanveer B. | youtuber, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Decodo (formerly Smartproxy)?** The easier access to proxies from different countries on a single platform **What do you dislike about Decodo (formerly Smartproxy)?** The proxies packaging system, if you are able to downgrade your plan with chosen proxies, it would be perfect but right now it just gives the first 3 or first 10 proxies. Haven't had any problems with the performance except some days of it being offline. **What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?** My IP has been blocked by youtube.com because of using browser cookies for automating some stuff, but after i learnt about Decodo, the modern design was pretty good to simplify the process of buying proxies to connect to adspower after I talked with the support on how to do it. Haven't used their AI features cause not needed in what i use it for. ## Decodo (formerly Smartproxy) Discussions - [What is Smartproxy used for?](https://www.g2.com/discussions/what-is-smartproxy-used-for) - 2 comments, 4 upvotes - [View Decodo (formerly Smartproxy) pricing details and edition comparison](https://www.g2.com/products/decodo-formerly-smartproxy/reviews/decodo-formerly-smartproxy-review-13056141?section=pricing&secure%5Bexpires_at%5D=2026-07-10+23%3A48%3A56+-0500&secure%5Bsession_id%5D=1aefb735-2191-4efe-9840-bc5f181145d3&secure%5Btoken%5D=415c8d300c157cb5d600c593b4c679d017d5666c9753fcc2e722b43b09f38fca&format=llm_user) ## Decodo (formerly Smartproxy) Integrations - [AdsPower Browser](https://www.g2.com/products/adspower-browser/reviews) - [Autoreach](https://www.g2.com/products/autoreach-autoreach/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Bespoke Business Software](https://www.g2.com/products/bespoke-business-software/reviews) - [BitBrowser](https://www.g2.com/products/bitbrowser/reviews) - 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[Puppeteer](https://www.g2.com/products/puppeteer/reviews) - [PuTTY](https://www.g2.com/products/putty/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Railway](https://www.g2.com/products/railway/reviews) - [Samsung GALAXY SDK](https://www.g2.com/products/samsung-galaxy-sdk/reviews) - [ScrapeBox](https://www.g2.com/products/scrapebox/reviews) - [Scrape.do](https://www.g2.com/products/scrape-do/reviews) - [Selenium IDE](https://www.g2.com/products/selenium-ide/reviews) - [Selenium WebDriver](https://www.g2.com/products/selenium-webdriver/reviews) - [Superproxy](https://www.g2.com/products/superproxy/reviews) - [Visual Studio](https://www.g2.com/products/visual-studio/reviews) - [V-Ray](https://www.g2.com/products/v-ray/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WireGuard](https://www.g2.com/products/wireguard/reviews) - [Youtube Shorts video downloader](https://www.g2.com/products/youtube-shorts-video-downloader/reviews) - [YouTube Transcribes](https://www.g2.com/products/youtube-transcribes/reviews) ## Decodo (formerly Smartproxy) Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Decodo (formerly Smartproxy) Alternatives - 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