Customer suppport services

that always avilable Review collected by and hosted on G2.com.

Everything is good but some time error come in copying proxy Review collected by and hosted on G2.com.

Good proxy pools - No connectivity issues so far , have been using decodo for over a month now and so far, happy with their services Review collected by and hosted on G2.com.

pricing is great - AI supported fast customer service great too - no issues so far Review collected by and hosted on G2.com.

I like how i am able to customize my mobile proxy, how i was able to change my location and sticky duration in my mobile proxy. I like they offered a pay-as-you-go plan because it allows me to evaluate on how much data i can spend in a period of time. I like how their chatbot can actually answer some of my concerns, it's not an automated bot to give generic replies. i also like that their customer support is willing to ask their it if its a deep issue, their staff actually give effort to a specific query when i was troubleshooting to get the proxy to work in my system. Review collected by and hosted on G2.com.

I think there's a lack of explanation on how the mobile proxy can be used, i wasn't aware of users in mobile proxy until i asked via customer support before purchasing. I think they should add more context on the difference on buying a pay as you go plan and a normal subscription data plan. And another feature is that the proxy is picky on the dns server you need to use. I had to configure a wireguard server that allows the proxy to get the proxy. Review collected by and hosted on G2.com.

Decodo stands out for its ease of use and ease of implementation. The dashboard is intuitive, proxy credentials are simple to configure, and integration with existing tools is straightforward, requiring minimal setup. The platform offers a well-balanced number of features that cover most use cases without adding unnecessary complexity. Proxy performance is stable enough for frequent, daily use, and the clear documentation further simplifies deployment and maintenance. When support is needed, customer support is responsive and helpful, which adds confidence when scaling or troubleshooting integrations. Review collected by and hosted on G2.com.

For lower-volume or experimental use, pricing can feel slightly high. While customer support is responsive and knowledgeable, advanced technical scenarios could benefit from more in-depth examples or implementation guides. Feature-wise, most needs are covered, but a few advanced configuration options could be more visible in the dashboard. Review collected by and hosted on G2.com.

The quality of their proxies is amazing, their performance feels unmatched, and their support is also super fast and responsive. Review collected by and hosted on G2.com.

One thing I dislike is that, for some of their products, you have to select a minimum number of proxies to make a purchase; otherwise, you can’t complete checkout. This requirement raises the price unnecessarily, which I really don’t like. Review collected by and hosted on G2.com.

An easy way to get any kind of proxy. The dashboard has a simple, easy-to-understand UI, so you can quickly purchase and set up a proxy at a good price. We’ve used it in our company, and decodo has handled nearly 1 terabyte of traffic per month for us without any issues, while still keeping latency good. We haven’t needed to contact support very often, but when we did, they were fast to respond and competent. Review collected by and hosted on G2.com.

Honestly, there’s nothing else to say—maybe their Cloudflare DDoS guard is just too slow, and we have to wait some time until dashboard is loaded. Review collected by and hosted on G2.com.

Probably one of the best sites for proxies, had some issues and had to change to another kind of proxy and they helped me very fast with refunding me the first subscription and getting the new one. The best. Review collected by and hosted on G2.com.

All good. Probably the best proxy provider around. Review collected by and hosted on G2.com.

Honestly, I really appreciate the quality of their customer support and the transparency of their billing policy. The team was very responsive. Their explanations were very clear, and I really liked their support. They also honored their 14-day money-back guarantee without any problems, as soon as the conditions were met. It's rare to find a provider of real estate agents who are so professional and honest with their clients. Review collected by and hosted on G2.com.

The dashboard interface is very clean, but I would have liked to have diagnostic testing tools (such as a DNS leak test or fraud score) directly integrated into the client area. Review collected by and hosted on G2.com.

I'm super busy, I need tools I can fire and forget. Most things are not, most tools are also configuration heavy and try and do too much or don't do a very specific thing well.

I use Decode everythday and it solves a very specific problem and has solutions for that variations of the problem and for me, it is fire and forget. I just set it up and I never have to worry about it or change it.

Also, I love that they will scale when I need to. From 1 IP to thousands if I need. So long as I have the budget, they have the scale. Happy days.

I have not yet used their API integration but their chrome plugin is superb. Review collected by and hosted on G2.com.

One of the only bugbear I have about it is in the chrome extension, that when a new browser opens, or the machine restarts, the proxy is not immediately active. I have to unset and reset it. This may be a problem with the underlying chrome extension constraints. (dunno). Review collected by and hosted on G2.com.

Their customer support is prompt and their proxies come out clean on ipdata.co with low risk and 100 trust score. Review collected by and hosted on G2.com.

I have found anything I dislike about them yet. I have used them for over a month now and it's been great. Review collected by and hosted on G2.com.