What I like most about Decodo (formerly Smartproxy) is its consistently reliable proxy performance, the intuitive, easy-to-use dashboard, and the responsive customer support. It strikes a strong balance between speed, stability, and value, which makes it straightforward to manage web data and automation projects efficiently. Review collected by and hosted on G2.com.

Nothing significant comes to mind. Overall, my experience with Decodo has been very positive. If I had to point out one small area for improvement, it would be that some of the more advanced features could use more detailed documentation. That said, it’s a minor issue and hasn’t affected my overall experience. Review collected by and hosted on G2.com.

I’ve had a great experience with Decodo (formerly Smartproxy). The support team was extremely fast and helpful throughout the process.

I originally purchased and recharged a plan, but unfortunately, I didn’t get a chance to use it before it expired. After contacting support, they were very understanding and helped me get a refund. They also assisted me in choosing and purchasing another plan, which is now working perfectly.

I’m especially happy with the residential proxy service - the quality and reliability have been excellent. What really stood out to me was the customer support; they went above and beyond to make sure everything was resolved smoothly.

Highly recommended for anyone looking for reliable residential proxies and great customer service. Review collected by and hosted on G2.com.

It would be great if they added a pay-as-you-go feature, like a residential proxy, to other plans too. Review collected by and hosted on G2.com.

It’s stable, fast, and reliable, and the UI is user-friendly. Integration is smooth as butter, and it connected very nicely with my Multilogin browser. The pricing is very competitive, and support is instant. The only issue I’ve run into is that I can’t open Hotmail or Outlook Mail when using the static residential proxy. If that worked, I would have given it a solid 10. Review collected by and hosted on G2.com.

The only issue I’ve run into is that I can’t open Hotmail or Outlook Mail when using the static residential proxy. If that worked, I would have given it a solid 10. Review collected by and hosted on G2.com.

First of all, UI/UX is super simple, easy to understand and pretty. I have connected the ISPs to the other programs and they work together very well. It handles heaviest workload with ease, and takes almost no time to access something new. Pricing is very affordable as well compared to other proxy providers. I had some issues going on and with Decodo's support system I resolved everything and got every answer needed. Review collected by and hosted on G2.com.

To be honest there are not any parts of the Decodo that I don't like Review collected by and hosted on G2.com.

I primarily use Decodo’s (formerly Smartproxy) shared ISP service. It allows me to fix my IP address for using specific software and services. The main advantage is its relatively affordable pricing. Review collected by and hosted on G2.com.

There isn’t really anything that doesn’t help me. The only thing is that I would like to use the dedicated ISP service, but the minimum purchase is 3 IPs. I don’t need that many — one IP is enough for me. Additionally, the renewal process is quite easy to get wrong. Review collected by and hosted on G2.com.

For me, the best part is the reliability. I don't want to waste time troubleshooting proxies, and with Decodo I haven't had to. The bandwidth is consistent, the speeds are good, and the IPs have been stable. The dashboard is simple, and everything was easy to set up. Overall, it's been a smooth experience, and I'm happy with the service so far. Review collected by and hosted on G2.com.

I haven't really had any major issues so far. If I had to mention one thing, it would be that there are a lot of features and options, so it can take a little time to understand everything if you're new. Other than that, my experience has been smooth. Review collected by and hosted on G2.com.

What I like most about Decodo is how easy it is to use and manage. The platform is straightforward, and the overall experience has been smooth and reliable. We are very satisfied with the service so far, and it has been a good fit for our needs. Review collected by and hosted on G2.com.

So far, we haven't experienced any major issues with Decodo. The service has been reliable and meets our expectations. There is always room for improvement, but overall, we are happy with the experience and have no significant complaints. Review collected by and hosted on G2.com.

Just recently started using Decodo, so I haven't had the chance to try out all their services yet. But I've been really impressed with the price and quality of their Residential Static IP package.

For like $5 a month, you get 10 static proxies (SOCKS5) - fast, reliable, and clean. Plus they even support UDP protocol for data transfer. Solid quality for a pretty reasonable price! Definitely gonna try out their other services too.

Also really liking their AI support agent. First time I've seen an AI agent that actually helps you figure things out and gives clear answers and advice - love the AI integration overall. Review collected by and hosted on G2.com.

Haven't run into any situation yet where Decodo let me down. Review collected by and hosted on G2.com.

I have been using Decodo Proxy especially isp ip for more than three months primarily for managing social media accounts. The pricing is reasonable and I am satisfied with the quality of the IPs Another positive aspect is the customer service Whenever I encounter an issue the support team responds promptly and works to resolve it as quickly as possible. Review collected by and hosted on G2.com.

Although the ISP proxies occasionally experience issues such as partial outages the support team resolves them quickly and these issues have not disrupted my work Review collected by and hosted on G2.com.

I like the flexibility of the mobile proxy setup: country, city, ASN targeting, SOCKS5 support, and sticky sessions. Once configured correctly, the proxy quality looked good in IP checks, with mobile ISP signals and low risk. I also appreciated the human support — Bart helped me troubleshoot a New York SOCKS5 setup and explained the correct session format. Review collected by and hosted on G2.com.

The setup instructions for mobile SOCKS5 could be clearer. In my case, I had confusion around the correct port, username format, and session ID behavior for city targeting. The AI support did not solve it immediately, but the human support agent helped me fix it. Review collected by and hosted on G2.com.