# DaySmart Spa Reviews **Vendor:** DaySmart **Category:** [Medical Spa Software](https://www.g2.com/categories/medical-spa) **Average Rating:** 4.3/5.0 **Total Reviews:** 12 ## About DaySmart Spa DaySmart Spa (formerly Orchid Spa) is a comprehensive business management software solution used by hundreds of spa owners around the world. With online appointment setting technology, marketing tools, and up-to-the-minute technological advances, DaySmart Spa uniquely positions spa owners and independent operators to work boldly, take command of their careers, and run their businesses efficiently with precision and confidence. ## DaySmart Spa Reviews ### 1. DaySmartSpa is an 8/10 **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha T. | Patient Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about DaySmart Spa?** I found the best part of DaySmart Spa to be the report options. There are hundreds of different options for reports and all of the criteria is very customizable. **What do you dislike about DaySmart Spa?** I dislike that the software is a bit slow and it can take some time to get help from the Support team if any issues or questions arise. There is no option for CRM or EMR within the software or for e-prescribing. **What problems is DaySmart Spa solving and how is that benefiting you?** My business is no longer using DaySmartSpa, but when we were using it, the biggest benefit for us was all of the report options that were available. The report criteria is entirely customizable and simple to understand. ### 2. Almost perfect **Rating:** 4.0/5.0 stars **Reviewed by:** KRISTIN F. | GENERAL MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about DaySmart Spa?** The look and process of use is great, lots of ways to custom color code and organize our medspa services. **What do you dislike about DaySmart Spa?** Bridging multiple locations isn't possible, each location is separate: client & employee database, products & services all have to be ented 3 times when you have 3 locations. Clients who hop from one location to another exist independent of their records from the other locations. I highly suggest getting a salon Orchid that is web-based & multi-spa ready. We need the database of employees, clients, services, products to all be combined, but have each location their calendar, sales / totals by location & each locations' product inventory. Also would love to be able to allocate commissions for individual employees on the employee page & group different rates by service category. Lastly a way to enter closed for holidays override in employee schedule. **Recommendations to others considering DaySmart Spa:** IT IS GREAT FOR 1 SPA LOCATION, GETS A BIT MORE COMPLICATED FOR MORE THAN ONE LOCATION **What problems is DaySmart Spa solving and how is that benefiting you?** We love being able to customize our colors, our services, create marketing emails and texts. ### 3. Powerful and Versatile Management for Massage Clinics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about DaySmart Spa?** DaySmart Spa has really well-considered configuration options that are designed to support a variety of operations. One of my favorite parts is that much of your data is exportable, which allows me to integrate it into third-party providers. **What do you dislike about DaySmart Spa?** Some of the more complex features that are built-in to the software aren't quite suitable for our needs—the tools to build a website and run email lists, for example. Overall it's less focused on medical spa operations than we'd prefer. **What problems is DaySmart Spa solving and how is that benefiting you?** We've been using it to run most of our booking and client management within the clinic. It's also been working well as a POS for a small selection of retail products. ### 4. Things keep getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about DaySmart Spa?** App has made remote scheduling a lot easier **What do you dislike about DaySmart Spa?** There are still some kinks with invoicing that could be more seemless. The inventory control leaves a lot to be desired. **What problems is DaySmart Spa solving and how is that benefiting you?** Remote access has made scheduling a lot easier. ### 5. Best Medical Cosmetic CRM system available. Nothing beats it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about DaySmart Spa?** Windows-based system. Very intuative. So easy to use and train new employees on. **What do you dislike about DaySmart Spa?** The Canadian integrated payment system with PaySafe is frustrating. Wait for improvements. **Recommendations to others considering DaySmart Spa:** You are not going to find anything better on the market to handle your medical spa business **What problems is DaySmart Spa solving and how is that benefiting you?** Reduced staff time with automated appointment reminders and built-in Web based appointment reservations. Very easy to run reports and manage sales. ### 6. Orchid is organized however not as user friendly as I would prefer. **Rating:** 3.5/5.0 stars **Reviewed by:** Francesca S. | Esthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2019 **What do you like best about DaySmart Spa?** The report section in Orchid is very easy to navigate. I enjoy being able to easily access all information in one tab. I am able to run my own reports for services provided which helps to grow my business. I also really enjoy the mobile app. It has made it a lot easier for myself and our team to book appointments while away from the front desk. There are many features I enjoy from this app. **What do you dislike about DaySmart Spa?** I feel like some things are a bit cluttered. There are times where I feel the entire system may be a bit difficult to navigate overall. I would like for it to look slightly more professional and less cluttered. I would like for it to be easier to book appointments in terms of timing. I do feel like sometimes it takes quite a while to just book a simple 30 minute consultation or appointment for our clients. I do feel as though that would make a huge difference in terms of productivity. **Recommendations to others considering DaySmart Spa:** I would recommend Orchid to anyone who is looking for an affordable and user friendly software. The software is very easy to learn if you have never used a program like this before. I enjoy the mobile aspect of this software as well. **What problems is DaySmart Spa solving and how is that benefiting you?** I have easier access to my scheduling and booking clients now that I also have the app on my mobile phone. I have noticed that this has made it easier for myself to book more appointments. This is very important to help with productivity. I definitely think the mobile app has helped me out tremendously when trying to book appointments while away from the front desk or even when I am away from the office! It is so awesome. ### 7. Easy to use and very functional, good spa management tool. **Rating:** 5.0/5.0 stars **Reviewed by:** SOFIA ANTONELLA E. | ADMINISTRADORA DE SPA/MAQUILLADORA PROFESIONAL, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2019 **What do you like best about DaySmart Spa?** Orchid Spa Software is a platform very easy to use, has a lot of functions so it is very robust, allows you to track staff, appointments, and customers, in addition, to plan and organize services, payroll, inventory, on the other hand, offers the possibility of conducting marketing campaigns to promote the services and products offered by your business. It also has an integrated system for generating very effective alerts, as well as various ways in which customers can make reservations. **What do you dislike about DaySmart Spa?** It is a very good tool, I would like to develop a mobile application would be very convenient as it encourages interaction and communication with our customers. **What problems is DaySmart Spa solving and how is that benefiting you?** Without a doubt the main advantage has been the marketing campaigns that we have done, which has promoted us enormously in the world of cosmetology and personal welfare, offering and offering our products to more people, in addition to allowing us to increase our customer portfolio, additionally has given us the ability to establish a very organized system of work, control and monitoring of personnel and the most important for us the proper management of inventory. So we are pleasantly satisfied with the performance of this program. ### 8. Quality, good performance but considerable cost **Rating:** 5.0/5.0 stars **Reviewed by:** NELSON GUILLERMO R. | ESTILISTA, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2019 **What do you like best about DaySmart Spa?** Of all the programs of administration of beauty salons that I use, I can affirm with total security that Orchid Spa Software is the best most functional since it firstly goes hand in hand with technological advances and allows us to disseminate our work through our social networks. What we do in our beauty salon, regarding changes in look, hair color, intensive treatment, and almost as a team we are immersed in the world of digital influencer in the cosmetology and styling sector, which has allowed us to significant increase the customer portfolio, on the other hand is very easy to use and configure, in addition to having access from any mobile device for its deployment in the cloud. **What do you dislike about DaySmart Spa?** It is expensive so it is oriented to large chains of beauty salons or spa, we managed to acquire it already for the fifth establishment of our business or the headquarters number 5 of the city. **Recommendations to others considering DaySmart Spa:** Widely recommended for franchises or chains of beauty and spa salons, it has a considerable cost so you should evaluate this before saying the acquisition of this program **What problems is DaySmart Spa solving and how is that benefiting you?** It is a very functional program, has allowed us to establish new and better administrative criteria for our business, optimizing all aspects of the beauty salon from the management of appointments with staff, monitoring and control of inventory, generating greater use of resources , the increase of customers, expansion of the business, in addition to advertising on social networks, so in a short time we aspire to recover the investment made with this program. We are very satisfied with the performance and operation of this software, it has become a fundamental part of our business development. ### 9. Orchid Spa is a program of management and administration of spa **Rating:** 4.5/5.0 stars **Reviewed by:** Mariana S. | Gerente , Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2019 **What do you like best about DaySmart Spa?** Software Orchid Spa is a program of management and administration of spa where its main functions are oriented to the booking of appointments, registration of customers and employees, also allows to record the services provided to customers, make reports and inventory control, also is very easy to use and compatible with Windows PC, implementations in the full cloud, tablets and phones with iOS and Android. On the other hand it allows to store photos of customers or treatments before and after its application, an aspect that stands out over similar programs is that it allows the configuration of recurrent marketing campaigns, so they have developed integration to social networks. **What do you dislike about DaySmart Spa?** While it is true that it has a database of customers, does not store service history that the customer is made only the basic data of the profile, so if we need a statistical report of which are the most quoted or demanded services, the system does not provide it. The program does not offer a general license for the business account or business account but for the number of computers that use the program and each computer must be independent to another, then must be configured from several locations to share the same database of customers, staff and services, must re-enter customers, staff and services for each database from a single location, so it substantially increases costs that plans offered through promotions that are offered when hiring the service. **Recommendations to others considering DaySmart Spa:** It is a good program, however I suggest that you should conduct a good investigation or contact the staff of the company, to clarify doubts regarding the plans or packages offered and the actual costs of the product. **What problems is DaySmart Spa solving and how is that benefiting you?** In general it is a good program that respects the functionality is very well designed, so we facilitate many business management activities, we consider Orchid Spa Software, because it has great development and integration with social networks, which is currently a very positive aspect because it serves to win new customers and the possibility of maximizing marketing is a very attractive feature, and that the current program we are using in our business is about to expire the contract we decided to look for new alternatives, we have tested it for 10 days and we liked its functionality in terms of booking appointments, inventory and payroll, however once we contacted the technical support staff by some presented explained us better about the configuration under license by team and not by business account, really a pity because we are a small expanding business and with that subscription by team we are not able to make the payment of more than $3,000 for 3 teams. otherwise we would undoubtedly move to this program, however we will continue to enjoy the service until the trial period expires. ### 10. Consistent Spa Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about DaySmart Spa?** Its quite user friendly and the mobile options are very useful. **What do you dislike about DaySmart Spa?** Occasionally sinking is slow and we need to reboot the program **What problems is DaySmart Spa solving and how is that benefiting you?** Patient appointment management, as well as accuracy in revenue. ### 11. Easy to Use, and Perfect for Managing Multiple Contracted Therapists. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton B. | Marketing, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2018 **What do you like best about DaySmart Spa?** The appointment book overview provides a great once-over of the day's appointments as well as the appointments for the week. **What do you dislike about DaySmart Spa?** The software does allow for appointment overlap, so it's important to watch your time stamps to ensure there is enough time between one appointment and another. **Recommendations to others considering DaySmart Spa:** It's so easy to manage multiple appointments for multiple therapists. One glance at the daily calendar tells you everything you need to now about what the day's schedule looks like, which is great when multiple therapists are calling in to check their books for the day. **What problems is DaySmart Spa solving and how is that benefiting you?** When programming different appointment types, including a buffer time automatically ensures appointment overlap is minimized and client wait time is short, if any. ### 12. Decent Client Management Methods **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer R. | Licenced Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about DaySmart Spa?** I like that you can store all of the information for each client in the system but also can just treat someone as an unnamed walk-in to handle a quick ticket checkout. The system is pretty intuitive and fairly easy to learn. There are quick check videos to watch to help you remember how to do things within the system. **What do you dislike about DaySmart Spa?** I don't enjoy that everything is its own pop-up window - in order to create a ticket, the system opens a window to bring up what client you're booking/checking out, then that opens another window to input information for the client if they are new, all of this while the ticket itself is a third window. It's confusing at first and you can't navigate between windows so there doesn't seem to be much point to them being separate. I feel it creates visual clutter. **Recommendations to others considering DaySmart Spa:** Take the time to fully explore the software to see what you can do with it. There seem to be a ton of features and available resources that even after I've been with this company a year, the manager is still going, "Oh, I didn't know it could do that!" **What problems is DaySmart Spa solving and how is that benefiting you?** Our software allows us to book appointments, store client information, and check out both spa services and retail products quickly and efficiently. I feel it's a good system to integrate with our POS for ease of checkout for all of our clients and customers. ## DaySmart Spa Discussions - [What is DaySmart Spa used for?](https://www.g2.com/discussions/what-is-daysmart-spa-used-for) - [View DaySmart Spa pricing details and edition comparison](https://www.g2.com/products/daysmart-spa/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+15%3A01%3A18+-0500&secure%5Bsession_id%5D=a74afc9d-0af0-4f46-93ca-d6d0997c3b1f&secure%5Btoken%5D=a7df36cb7a5b5df7722c81ca635ba276dc6d979cd86879fab6b17407fbfab758&format=llm_user) ## DaySmart Spa Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Marketing** - Client Communications - Loyalty Management - CRM **Guest Experience - Spa Management** - Scheduling - Customer Trends **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top DaySmart Spa Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (490 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)