DaySmart Spa Reviews & Product Details

I found the best part of DaySmart Spa to be the report options. There are hundreds of different options for reports and all of the criteria is very customizable. Review collected by and hosted on G2.com.

I dislike that the software is a bit slow and it can take some time to get help from the Support team if any issues or questions arise. There is no option for CRM or EMR within the software or for e-prescribing. Review collected by and hosted on G2.com.

The look and process of use is great, lots of ways to custom color code and organize our medspa services. Review collected by and hosted on G2.com.

Bridging multiple locations isn't possible, each location is separate: client & employee database, products & services all have to be ented 3 times when you have 3 locations. Clients who hop from one location to another exist independent of their records from the other locations. I highly suggest getting a salon Orchid that is web-based & multi-spa ready. We need the database of employees, clients, services, products to all be combined, but have each location their calendar, sales / totals by location & each locations' product inventory.

Also would love to be able to allocate commissions for individual employees on the employee page & group different rates by service category.

Lastly a way to enter closed for holidays override in employee schedule. Review collected by and hosted on G2.com.

DaySmart Spa has really well-considered configuration options that are designed to support a variety of operations. One of my favorite parts is that much of your data is exportable, which allows me to integrate it into third-party providers. Review collected by and hosted on G2.com.

Some of the more complex features that are built-in to the software aren't quite suitable for our needs—the tools to build a website and run email lists, for example. Overall it's less focused on medical spa operations than we'd prefer. Review collected by and hosted on G2.com.

App has made remote scheduling a lot easier Review collected by and hosted on G2.com.

There are still some kinks with invoicing that could be more seemless. The inventory control leaves a lot to be desired. Review collected by and hosted on G2.com.

Windows-based system. Very intuative. So easy to use and train new employees on. Review collected by and hosted on G2.com.

The Canadian integrated payment system with PaySafe is frustrating. Wait for improvements. Review collected by and hosted on G2.com.

The report section in Orchid is very easy to navigate. I enjoy being able to easily access all information in one tab. I am able to run my own reports for services provided which helps to grow my business. I also really enjoy the mobile app. It has made it a lot easier for myself and our team to book appointments while away from the front desk. There are many features I enjoy from this app. Review collected by and hosted on G2.com.

I feel like some things are a bit cluttered. There are times where I feel the entire system may be a bit difficult to navigate overall. I would like for it to look slightly more professional and less cluttered. I would like for it to be easier to book appointments in terms of timing. I do feel like sometimes it takes quite a while to just book a simple 30 minute consultation or appointment for our clients. I do feel as though that would make a huge difference in terms of productivity. Review collected by and hosted on G2.com.

Orchid Spa Software is a platform very easy to use, has a lot of functions so it is very robust, allows you to track staff, appointments, and customers, in addition, to plan and organize services, payroll, inventory, on the other hand, offers the possibility of conducting marketing campaigns to promote the services and products offered by your business. It also has an integrated system for generating very effective alerts, as well as various ways in which customers can make reservations. Review collected by and hosted on G2.com.

It is a very good tool, I would like to develop a mobile application would be very convenient as it encourages interaction and communication with our customers. Review collected by and hosted on G2.com.

Of all the programs of administration of beauty salons that I use, I can affirm with total security that Orchid Spa Software is the best most functional since it firstly goes hand in hand with technological advances and allows us to disseminate our work through our social networks. What we do in our beauty salon, regarding changes in look, hair color, intensive treatment, and almost as a team we are immersed in the world of digital influencer in the cosmetology and styling sector, which has allowed us to significant increase the customer portfolio, on the other hand is very easy to use and configure, in addition to having access from any mobile device for its deployment in the cloud. Review collected by and hosted on G2.com.

It is expensive so it is oriented to large chains of beauty salons or spa, we managed to acquire it already for the fifth establishment of our business or the headquarters number 5 of the city. Review collected by and hosted on G2.com.

Software Orchid Spa is a program of management and administration of spa where its main functions are oriented to the booking of appointments, registration of customers and employees, also allows to record the services provided to customers, make reports and inventory control, also is very easy to use and compatible with Windows PC, implementations in the full cloud, tablets and phones with iOS and Android. On the other hand it allows to store photos of customers or treatments before and after its application, an aspect that stands out over similar programs is that it allows the configuration of recurrent marketing campaigns, so they have developed integration to social networks. Review collected by and hosted on G2.com.

While it is true that it has a database of customers, does not store service history that the customer is made only the basic data of the profile, so if we need a statistical report of which are the most quoted or demanded services, the system does not provide it. The program does not offer a general license for the business account or business account but for the number of computers that use the program and each computer must be independent to another, then must be configured from several locations to share the same database of customers, staff and services, must re-enter customers, staff and services for each database from a single location, so it substantially increases costs that plans offered through promotions that are offered when hiring the service. Review collected by and hosted on G2.com.

Its quite user friendly and the mobile options are very useful. Review collected by and hosted on G2.com.

Occasionally sinking is slow and we need to reboot the program Review collected by and hosted on G2.com.