--- title: DaySmart Pet Reviews meta\_title: 'DaySmart Pet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how DaySmart Pet works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Pet Care url: https://www.g2.com/categories/pet-care --- # DaySmart Pet Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DaySmart Pet but has limited features. Are you part of the DaySmart Pet team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! DaySmart Pet (formally 123pet) is a pet services business management solution for all aspects of the pet services industry including grooming and daycare. Robust and innovative, DaySmart Pet offers everything from advanced marketing tools and online booking to intuitive scheduling and mobile apps. Built with the everyday entrepreneur in mind, DaySmart Pet allows users more time with their craft and clients, streamlines business tasks, and improves time management to boost profit and maintain productivity. * * * Seller [DaySmart](https://www.g2.com/sellers/daysmart) Discussions [DaySmart Pet Community](https://www.g2.com/products/daysmart-pet/discuss) Languages Supported English Solution Type All-in-One Overview by Brock Wackerle Show More ## Pricing Pricing provided by DaySmart Pet. ### Basic $29.00 Per Month ### Platinum $249.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/daysmart-pet/pricing) ## Top-Rated Alternatives [ ![MoeGo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MoeGo") MoeGo 4.8/5(111) ](https://www.g2.com/products/moego/reviews) [ ![Gingr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gingr") Gingr 3.8/5(15) ](https://www.g2.com/products/gingr/reviews) [ ![Kennel Connection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kennel Connection") Kennel Connection 4.8/5(4) ](https://www.g2.com/products/kennel-connection/reviews) [ View All Alternatives ](https://www.g2.com/products/daysmart-pet/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary") UV Verified User in Veterinary Small-Business (50 or fewer emp.) 4/30/2018 "The more they update the worse it gets!" 0/5 What do you like best about DaySmart Pet? We have been using this software for over seven years. It was perfect when we first bought it in 2011. It was easy to use and worked exactly how we needed it to work. This is no longer the case and it is now costing us time and money instead of saving it... Review collected by and hosted on G2.com. What do you dislike about DaySmart Pet? Most of our customers have standing reservations for daycare and also buy packages. You can no longer schedule out their reservations and pull from their package. It counts future dates against the package so you cannot add an additional day if requested and pull from the package. It charges them full price and there is no way to change it unless you start deleting future days and then it just becomes a nightmare. Scheduling is the main function of this software and it does not do what it needs to do to run a successful daycare! So now we have to manually re-enter every single appointment every single day (over 60 dogs/appointments per day). What used to take 15 minutes now takes over one hour. Now this week it suddenly is showing that customers have negative days so it is no longer alerting us that the customer has used up their package and are due for a new one! That is money out the door!! Also, basic things like viewing tickets used to be so easy and now you have to make numerous clicks just to get to what you want to view. Even though we just paid for an upgrade, we are researching other software companies and are willing to pay again for one that works. The stress of switching over to a new software program is worth not having to deal with the every day stress of 123 Pet! We have been using this software longer than their reps have worked there and know more about it than they do, so they're of no help. We do not recommend this product, look elsewhere! Review collected by and hosted on G2.com. Recommendations to others considering DaySmart Pet: Do not buy this product! Review collected by and hosted on G2.com. What problems is DaySmart Pet solving and how is that benefiting you? Nothing is being solved and it is only creating more problems. Also, their customer service reps have clearly not had training in customer service. You will hang up even more frustrated than you already were. They are rude and have no understanding of how important this software is to your business. One of the managers actually uttered the words, "What is the big deal anyway?" Unacceptable! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 8/22/2018 "Complicated initially, but it gets easy to use with time and practice." 3.5/5 What do you like best about DaySmart Pet? There are many facets to this program. It does so many different things and definitely helps us maintain organization. Review collected by and hosted on G2.com. What do you dislike about DaySmart Pet? It’s a little chaotic. There are some things we can’t fix like returning a product to a customer at the discounted price they paid instead of full price. Review collected by and hosted on G2.com. Recommendations to others considering DaySmart Pet: Fine tune small things like reruns at discount price Review collected by and hosted on G2.com. What problems is DaySmart Pet solving and how is that benefiting you? Organization and documentation. It helps us maintain a good clientele record of past visits which proves very helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jordan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan C.") JC Jordan C. Jordan Coombe Hospital & Health Care Small-Business (50 or fewer emp.) 8/30/2016 "DO NOT USE!!! WARNING!!! These guys will rip you off! " 0/5 What do you like best about DaySmart Pet? The website and marketing around the software is very good, they clearly spend more time trying to sell you this rubbish software than they do actually making it good. Review collected by and hosted on G2.com. What do you dislike about DaySmart Pet? Very poor customer service. No support or follow up calls. Many glitches but nobody to fix them. Review collected by and hosted on G2.com. Recommendations to others considering DaySmart Pet: DO NOT USE 123 PET!!!! They will try and charm you to sign the paperwork to take your money... but once you have my god will you regret it! They wouldn't even actually talk to me on the phone until I had signed my agreement... Jokers! Review collected by and hosted on G2.com. What problems is DaySmart Pet solving and how is that benefiting you? This has made me realise not to use 123 pet and to look for someone who specialises in this type of software development instead... 123 pet are just a big hairdressers software company that think they could make money elsewhere. Review collected by and hosted on G2.com. Show More Response from Lauren Stier of DaySmart Pet [Editedit](https://www.g2.com/survey_responses/daysmart-pet-review-167920/official_response/edit) Hi Jordan, We'd like to work with you to address the concerns you have with 123Pet Software. We know that previously you've worked with an independent reseller of 123Pet in the UK and have had some concerns with the support you've received. We'd encourage you to contact our support team and request our support manager so that we can make sure to get your questions and concerns taken care of. You can reach us at +1-248-491-0200 or support@daysmart.com. Please also let us know any specific feature requests or functionality concerns that you have for 123Pet and we'll take a look at them for future software enhancements. We build the software based around our users' needs and feedback, and are always happy to hear what we can do to help your business. Thanks, Lauren @ 123Pet Software Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 11/30/2016 "Great product" 4/5 What do you like best about DaySmart Pet? Helps organize our appointments. Allows for online booking. And I love the remote access from my phone. Review collected by and hosted on G2.com. What do you dislike about DaySmart Pet? Design is a bit outdated. And I dislike the amount of steps it takes just to open up the grooming notes. Review collected by and hosted on G2.com. What problems is DaySmart Pet solving and how is that benefiting you? Helps us see with our sales from previous month's and years so we can compare and see a trend. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alison D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison D.") AD Alison D. Dog Handler Consumer Services Small-Business (50 or fewer emp.) 7/13/2015 "Helpful Pet Industry Product" 4/5 What do you like best about DaySmart Pet? Recording transactions is a breeze, and scheduling is simple. Entering new clients into the database is easy and there is a lot of room to record their information. The display of the program is aesthetically pleasing and it is easy to navigate. Review collected by and hosted on G2.com. What do you dislike about DaySmart Pet? That I have to use Excel to have a list of how many dogs are staying overnight, I wish this was built into the system. You can see easily how many dogs are scheduled to come in, but it doesn't account for the dogs who are staying for days at a time, so you don't have a count. Also wish there was an emergency contact slot. And for the grooming section, it would be useful if you could easily keep a log of what they got each time they were in. Review collected by and hosted on G2.com. Recommendations to others considering DaySmart Pet: You still need another way to calculate how many dogs are boarding each night, I use an Excel template I made for that. Other than that, it's a good investment. Review collected by and hosted on G2.com. What problems is DaySmart Pet solving and how is that benefiting you? Scheduling dogs, and making sure we have enough people staffed. Also having a database on the computer, not just files. It saves time and money, and with the mobile option, I can look up clients information on the go. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about DaySmart Pet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DaySmart Pet ](https://www.g2.com/products/daysmart-pet/discussions/new) GU Guest User What is DaySmart Pet used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-daysmart-pet-used-for) [ View all Discussions ](https://www.g2.com/products/daysmart-pet/discuss) ## Pricing Options Pricing provided by DaySmart Pet. ### Basic $29.00 Per Month ### Platinum $249.00 Per Month ### Premier $129.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/daysmart-pet/pricing) DaySmart Pet Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c055e927569160b8fac430cf89a9709/kennel-connection.png "Product Avatar Image") Kennel Connection 4.8/5(4) [ Compare Now ](https://www.g2.com/compare/daysmart-pet-vs-kennel-connection) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9bcf1c7b6679d6a1f9d02271a211dfea/moego.png "Product Avatar Image") MoeGo 4.8/5(111) [ Compare Now ](https://www.g2.com/compare/daysmart-pet-vs-moego) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6991beb88f269218c27033c52d98f8ea/gingr.png "Product Avatar Image") Gingr 3.8/5(15) [ Compare Now ](https://www.g2.com/compare/daysmart-pet-vs-gingr) ##### Categories on G2 [Kennel](https://www.g2.com/categories/kennel)[Pet Grooming](https://www.g2.com/categories/pet-grooming)[Pet Sitting and Daycare](https://www.g2.com/categories/pet-sitting-and-daycare) ##### Explore More [Is MongoDB worth the Atlas pricing for a small development team?](https://www.g2.com/discussions/is-mongodb-worth-the-atlas-pricing-for-a-small-development-team)[Best functions of online reputation management software](https://www.g2.com/discussions/what-are-some-best-functions-of-online-reputation-management-software)[Which emergency management software is most reliable based on reviews from business resilience teams?](https://www.g2.com/discussions/which-emergency-management-software-is-most-reliable-based-on-reviews-from-business-resilience-teams) [Which EDI app is best for logistics companies](https://www.g2.com/discussions/which-edi-app-is-best-for-logistics-companies)[Which museum management solutions offer the fastest implementation and shortest time to value?](https://www.g2.com/discussions/which-museum-management-solutions-offer-the-fastest-implementation-and-shortest-time-to-value)[Best rated account-based orchestration service](https://www.g2.com/discussions/best-rated-account-based-orchestration-service-what-s-earning-trust) [Show MoreShow Less](javascript:void(0);)