-The Platform is easier to understand.
- Simple Customer onboarding and Device configuration process
- Very responsive and timely customer support Review collected by and hosted on G2.com.
Few publications take a long time. It can be improved Review collected by and hosted on G2.com.
We use datoms devices in our diesel generators, with the help of this device we can collect, understand and use the massive amount of data from the generator much more efficiently and also we are now able to harness the unlimited power of data by gaining valuable insights to make fast and confident decisions resulting in increasing life of our assets and helping us in predictive and preventive maintenance to avoid emergency breakdown of our assets. Review collected by and hosted on G2.com.
While using the datoms software we need to actually upload each device data individually which consumes more time, if any provision is provided to add more devices at a time it will be great. If notifications and alerts are provided more exact it will be helpful. Review collected by and hosted on G2.com.
We're glad to hear that DATOMS has been helping you efficiently collect and utilize data from your generators, leading to better decision-making and preventive maintenance.
Customer onboarding is very smooth. The OEM dashboard design is excellent. Support ticketing system and support response is good. The Telematics unit is also easy to install. Review collected by and hosted on G2.com.
Sometimes the pages are loading very slowly Review collected by and hosted on G2.com.
Have a great working experience with datoms as a partner. A platform is easy to understand. The customer support is excellent. The overall solution is also cost effective. Review collected by and hosted on G2.com.
Data Publication timeline can be improved Review collected by and hosted on G2.com.
It's very easy to use. They have a good customer support. Review collected by and hosted on G2.com.
They can work and improve more on analytics. Review collected by and hosted on G2.com.
It is a user-friendly platform with seamless real-time monitoring with the ability to analyze daily data. Review collected by and hosted on G2.com.
One drawback of DATMOS is that sometimes it lacks the ability to process data fast enough to show. Review collected by and hosted on G2.com.
Thanks for the positive feedback Azeim. Your dislike about the slowness of the platform is well taken, we will definitely act upon this and improve for a flawless experience!
The dashboard is smooth and easy to understand and analysis of data are simple. Review collected by and hosted on G2.com.
No such thing to dislike. Everything is good. Review collected by and hosted on G2.com.
We have multiple DG's all over India. We are getting all the parameters, especially the fuel level of all the DG's, on a single screen. The fuel reports are also generated, which are helpful in analyzing the fuel usage. Review collected by and hosted on G2.com.
The fuel level accuracy can be improved. Mobile application experience also can be improved. Review collected by and hosted on G2.com.
We're glad to hear that you find our system helpful in monitoring the fuel level and generating fuel usage reports for all your DGs. We appreciate your feedback on the fuel level accuracy and mobile application experience, and we will work on improving these aspects to better meet your needs.
There reponse for the trouble shooting. The behaviour of team is good. Review collected by and hosted on G2.com.
I have not occured any bad experince with them. Review collected by and hosted on G2.com.
It is a user-friendly platform that monitors real-time data and has the ability to analyze daily data which is helpful to closely monitor to our assets. Review collected by and hosted on G2.com.
Sometimes lacks the ability to process real-time data, and due to long data acquisition and processing times, it fails to capture such faults that are only active for a short period of time. Review collected by and hosted on G2.com.
We're glad to hear that you find DATOMS user-friendly and helpful for monitoring real-time data and analyzing daily data. We appreciate your feedback on the ability to process real-time data and capturing short-term faults, and we will definitely take this into consideration for future improvements.
Averages based on real user reviews.
1 month
6 months
10%