CYTRIO Reviews & Product Details

The concept of an all-in-one GDPR and cookie consent management tool is good. The interface is fairly straightforward to set up initially. Review collected by and hosted on G2.com.

After purchasing, restrictions were added retroactively requiring an “Agency licence” for domains, even though my original AppSumo deal terms did not include this. Some of my own domains were wrongly classified as “third-party” without evidence.

A key feature advertised — weekly cookie scans — has never worked. Support confirmed this is not available. I’ve had to request manual rescans multiple times and now manually check my sites to see if cookies are even detected properly. This adds unnecessary work and leaves me unsure if my sites are truly GDPR compliant.

Support stopped responding after I provided proof of domain ownership and raised the issue of missing features. Review collected by and hosted on G2.com.

It simplified our CCPA and GDPR compliance process dramatically. The cookie consent banner was up in minutes, and the DSAR management is practically on autopilot. Review collected by and hosted on G2.com.

I was a happy client until one day I recieved an email informing me they thought I was in breach of the terms of service because I had a number of websites on my plan. Not loads, 11. They asked me to confirm if the domains were all my domains. Aside from 1, a local charity, they all were.

I then get an email back stating "Upon further review we noticed that while you are the registered contact for these domains, these domains are used by your customers. This means that each of these customers must obtain a Cytrio license."

News to me, especially as I'd already confirmed just 1 of the domains was a client, the rest were all my websites.

Turns out they wanted to sell me on some agency plan and thought the best way to do that was call me a liar.

I had provided them with a testimonial to use on their website. I've requested they remove it twice, at the time of writing it's still there. To be clear, I now longer endorse them due to the poor attitude they've shown. Review collected by and hosted on G2.com.

I initially had a great experience with CYTRIO. The support team was responsive, and the AppSumo deal of $300 for unlimited domains was an incredible value—especially since it was explicitly mentioned that it could be used by end customers. I started using CYTRIO 31st of May 2024, and was sent a "sorry to see you go mail" 20th of February 2025. The setup process was straightforward, with customization options for the cookie banner message and colors, allowing me to align the design with my websites. I successfully set it up for 13 sites in total without any major issues. Review collected by and hosted on G2.com.

My experience took a negative turn when CYTRIO contacted me, claiming I was violating their terms by supposedly using the platform for end customer domains. They sent this mail 13th of February 2025. This was confusing for two reasons: First, all domains in CYTRIO were owned by me. Second, in the AppSumo deal's Q&A section, they had clearly stated that the tier 3 license allowed use for end customers. Despite multiple emails clarifying my situation, including confirmation that all domains had my contact details, they still restricted my ability to add more domains. They partially admitted their mistake but only agreed to let me continue under the condition that I leave a positive review on G2—which I cannot accept after being wrongfully accused and pressured into writing something positive.

If you're considering CYTRIO, be cautious. I hope they improve their customer service and communication for future clients. Review collected by and hosted on G2.com.

We have multiple clients which we use CYTRIO for so having a straightforward implementation to client websites is hugely important. CYTRIO is quickly integrated and we then know that we are complying with all the different privacy regulations in the US/EU. Review collected by and hosted on G2.com.

Some caching solutions cache the script so it has to be excluded from caching on some systems so it works properly. Review collected by and hosted on G2.com.

* Reduce manual labor

* Quickly sort data by categories

* enforces data privacy regulations

* easy to connect to data source

* attentive support in time Review collected by and hosted on G2.com.

What I like least about this platform is its price per month, because it is too high Review collected by and hosted on G2.com.