--- title: CyberSmart Reviews meta\_title: 'CyberSmart Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how CyberSmart works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: "DevSecOps\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t" url: https://www.g2.com/categories/devsecops --- ### CyberSmart Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find CyberSmart's **ease of use** exceptional, appreciating effortless setup and clear organization of device management. [(34 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718337&qs=pros-and-cons#reviews) Users value the **exceptional customer support** from CyberSmart, ensuring prompt assistance and guidance for account management. [(20 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718294&qs=pros-and-cons#reviews) Users appreciate the **simplicity of deployment** with CyberSmart, enhancing efficiency in managing CyberEssentials for themselves and customers. [(16 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462536&qs=pros-and-cons#reviews) Users appreciate the **implementation ease** of CyberSmart, enjoying minimal friction and effortless setup for enhanced security. [(14 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2030584&qs=pros-and-cons#reviews) Users commend the **effortless setup** of CyberSmart, ensuring a seamless experience for both them and their customers. [(12 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2030593&qs=pros-and-cons#reviews) Users report encountering **technical issues** with the CyberSmart app, such as bugs and installation challenges that hinder functionality. [(8 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718169&qs=pros-and-cons#reviews) Users report experiencing **false positives** with CyberSmart, leading to unnecessary manual reviews and confusion in device status. [(7 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462118&qs=pros-and-cons#reviews) Users find the **pricing of CyberSmart excessive** , particularly considering the time required for CE+ audits. [(6 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462446&qs=pros-and-cons#reviews) Users express concern about **pricing issues** , citing high costs and unexpected charges during the audit process. [(6 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462165&qs=pros-and-cons#reviews) Users face **improvement needed** with CyberSmart due to installation admin rights and inconsistent assessment feedback. [(5 mentions)](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462290&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CyberSmart ##### 1. Ease of Use Users find CyberSmart's **ease of use** exceptional, appreciating effortless setup and clear organization of device management. [ See 34 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718337&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Vulnerability Remediation with Sleek UI" What do you like about CyberSmart? I like that CyberSmart is user-friendly, making it easy to navigate. The sleek UI also stands out, providing a pleasant experience. Additionally, I fo ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. Mid-Market (51-1000 emp.) 4.0/5 "Streamlines Certification with Minimal Setup" What do you like about CyberSmart? I like how CyberSmart has evolved over the past year or two, transforming from just being a solution for certification to incorporating active monitor ##### 2. Customer Support Users value the **exceptional customer support** from CyberSmart, ensuring prompt assistance and guidance for account management. [ See 20 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718294&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy to Implement, Integrate, and Use—Backed by Great Support" What do you like about CyberSmart? Ease of implementation, ease of use, ease of integration, and customer support. ![Martyn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martyn B.") MB Martyn B. Small-Business (50 or fewer emp.) 5.0/5 "Invaluable Guidance, Reliable Chat Support, and Easy Intune Deployment" What do you like about CyberSmart? The guidance on the form around common pitfalls is invaluable. When something doesn’t quite make sense or I need a bit more help, the support team is ##### 3. Helpful Users appreciate the **simplicity of deployment** with CyberSmart, enhancing efficiency in managing CyberEssentials for themselves and customers. [ See 16 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462536&qs=pros-and-cons#reviews) See Related User Reviews ![Danial L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danial L.") DL Danial L. Small-Business (50 or fewer emp.) 5.0/5 "CyberSmart Makes Cybersecurity Simple with Clear, Actionable Guidance" What do you like about CyberSmart? What I like best about CyberSmart is how it makes cybersecurity simple and practical for everyday use. It doesn’t just focus on theory — it gives clea ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Innovative Cyber Essentials Support and Great Service from CyberSmart" What do you like about CyberSmart? CyberSmart are highly innovative in the solutions they offer, and they provide a strong service that helps us achieve Cyber Essentials for both our ow ##### 4. Implementation Ease Users appreciate the **implementation ease** of CyberSmart, enjoying minimal friction and effortless setup for enhanced security. [ See 14 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2030584&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Vulnerability Remediation with Sleek UI" What do you like about CyberSmart? I like that CyberSmart is user-friendly, making it easy to navigate. The sleek UI also stands out, providing a pleasant experience. Additionally, I fo ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. Mid-Market (51-1000 emp.) 4.0/5 "Streamlines Certification with Minimal Setup" What do you like about CyberSmart? I like how CyberSmart has evolved over the past year or two, transforming from just being a solution for certification to incorporating active monitor ##### 5. Setup Ease Users commend the **effortless setup** of CyberSmart, ensuring a seamless experience for both them and their customers. [ See 12 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2030593&qs=pros-and-cons#reviews) See Related User Reviews AM Aaron M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Vulnerability Remediation with Sleek UI" What do you like about CyberSmart? I like that CyberSmart is user-friendly, making it easy to navigate. The sleek UI also stands out, providing a pleasant experience. Additionally, I fo ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. Mid-Market (51-1000 emp.) 4.0/5 "Streamlines Certification with Minimal Setup" What do you like about CyberSmart? I like how CyberSmart has evolved over the past year or two, transforming from just being a solution for certification to incorporating active monitor ### 5 Cons or Disadvantages of CyberSmart ##### 1. Technical Issues Users report encountering **technical issues** with the CyberSmart app, such as bugs and installation challenges that hinder functionality. [ See 8 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=1718169&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Easy to Deploy and Navigate, but Room to Improve Overall" What do you dislike about CyberSmart? It reports false positives, and there isn’t much room for customization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Invaluable Cyber Essentials Monitoring with Helpful Support" What do you dislike about CyberSmart? I cant say there's been much negative that i've encountered, sometimes devices fail to check in for a while and it flags false negatives, panicking th ##### 2. False Positives Users report experiencing **false positives** with CyberSmart, leading to unnecessary manual reviews and confusion in device status. [ See 7 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462118&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Easy to Deploy and Navigate, but Room to Improve Overall" What do you dislike about CyberSmart? It reports false positives, and there isn’t much room for customization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy to Implement, Integrate, and Use—Backed by Great Support" What do you dislike about CyberSmart? Sometimes the app shows false positives. ##### 3. Expensive Users find the **pricing of CyberSmart excessive** , particularly considering the time required for CE+ audits. [ See 6 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Innovative Cyber Essentials Support and Great Service from CyberSmart" What do you dislike about CyberSmart? I do believe the pricing could be a bit better. EK Ethan K. Small-Business (50 or fewer emp.) 5.0/5 "CyberSmart’s Helpful, Realistic Guidance for CE and CE+" What do you dislike about CyberSmart? I do think the CE+ audits are quite alot of money really, when you consider the length of time that they actually take. ##### 4. Pricing Issues Users express concern about **pricing issues** , citing high costs and unexpected charges during the audit process. [ See 6 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462165&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Innovative Cyber Essentials Support and Great Service from CyberSmart" What do you dislike about CyberSmart? I do believe the pricing could be a bit better. EK Ethan K. Small-Business (50 or fewer emp.) 5.0/5 "CyberSmart’s Helpful, Realistic Guidance for CE and CE+" What do you dislike about CyberSmart? I do think the CE+ audits are quite alot of money really, when you consider the length of time that they actually take. ##### 5. Improvement Needed Users face **improvement needed** with CyberSmart due to installation admin rights and inconsistent assessment feedback. [ See 5 mentions ](https://www.g2.com/products/cybersmart/reviews?filters%5Bsentiment_snippet%5D=2462290&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy to Implement, Integrate, and Use—Backed by Great Support" What do you dislike about CyberSmart? Sometimes the app shows false positives. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Invaluable Cyber Essentials Monitoring with Helpful Support" What do you dislike about CyberSmart? I cant say there's been much negative that i've encountered, sometimes devices fail to check in for a while and it flags false negatives, panicking th ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,386) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![Wiz](https://images.g2crowd.com/uploads/product/hd_favicon/991dbad301661dc9e1b78a7e252252b4/wiz-wiz.svg "Wiz") Wiz 4.7/5(842) ](https://www.g2.com/products/wiz-wiz/reviews) [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,735) ](https://www.g2.com/products/hoxhunt/reviews) [ View All Alternatives ](https://www.g2.com/products/cybersmart/competitors/alternatives) CS Connor S. IT Manager Small-Business (50 or fewer emp.) 2/19/2026 "CyberSmart Makes Security Compliance Simple with Clear, Actionable Guidance" 5/5 What do you like best about CyberSmart? What I like most about CyberSmart is how simple and user-friendly it is, even for non-technical users. It makes it easy to stay on top of security requirements with clear guidance and automated checks, which saves a lot of time. The platform provides practical, actionable recommendations rather than just highlighting issues, helping us improve our security posture. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? I occasionally see false positives, and they then need to be reviewed manually. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? CyberSmart helps solve the problem of keeping IT systems secure and compliant without needing a full-time cybersecurity team. It identifies risks, highlights vulnerabilities, and guides you through fixing them, which reduces the chance of data breaches or misconfigurations. It also makes cybersecurity more manageable and less intimidating, especially for small teams or businesses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. Cyber Security Solutions Specalist (Team Leader) Mid-Market (51-1000 emp.) 2/23/2026 "Streamlines Certification with Minimal Setup" 4/5 What do you like best about CyberSmart? I like how CyberSmart has evolved over the past year or two, transforming from just being a solution for certification to incorporating active monitoring, patching, and vulnerability management which makes it more effective. The addition of a cyber insurance feature, once certified, is a nice touch as it opens up conversations in a growing market. The policy management against compliance standards is valuable, even if it's not solely for Cyber Essentials, as it can be applied to ISO 27001 or NIST, among others. It's also very easy to get started with CyberSmart, with minimal friction during setup, which is important for us and our customers. The clear documentation and FAQ boost our confidence in using the platform. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? I certainly think that the cyber awareness training could do with a bit more fleshing out. Potentially a little bit more integration with things like Microsoft 365, maybe covering phishing simulation tests. The phishing simulation training could be a great addition and do even more. Probably a broader thought about adding other certification schemes into that platform rather than just focusing on one. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? I find CyberSmart makes the certification journey easier for customers by simplifying the framework and monitoring the IT environment to identify problem areas, saving time and hassle. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Brendan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendan L.") BL Brendan L. Small-Business (50 or fewer emp.) 2/20/2026 "Streamlined Certifications with Exceptional Support" 4.5/5 What do you like best about CyberSmart? I find CyberSmart's portal easy to use, which is crucial for managing multiple clients' certifications and renewals. I love that I can submit answers as many times as needed, which takes a lot of stress out of doing the certifications. Having an account manager to talk through any issues is really useful. The initial setup of CyberSmart was very easy for our team. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? Every single assessment comes back from auditors asking for more information, and often the issues raised are already explained in our answers. It feels like we can never refine our answers across clients' assessments, as different auditors interpret them differently, which delays the assessment by a day or so while we wait for their next response. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? I use CyberSmart to manage multiple clients' certifications easily. The portal's simplicity and ability to submit multiple responses for certifications reduce stress, and having an account manager helps to resolve issues efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Annie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annie M.") AM Annie M. Small-Business (50 or fewer emp.) 2/19/2026 "Efficient Cyber Essentials with Rapid Support" 4.5/5 What do you like best about CyberSmart? I like how quick CyberSmart is to respond, whether it's through the instant chat feature or emails. Everyone is always polite and helpful, which means I can resolve issues from my clients in good time. As I act as a middleman, I never have to waste time chasing anything, as I know that issues I raise or questions will be resolved often the same day or at least within 48 hours. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? Sometimes the auditors can cause confusion, especially when clients submit their questionnaire after making amendments, and then new answers are opened that were previously accepted. This raises questions about how objective or subjective the auditors are being, leading to client frustration. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? I use CyberSmart to help field client queries that I'm unable to answer, it's handy to have everything in one place in a neat platform, use and set up is easy to use with clients rather than having to make our own. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![James G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James G.") JG James G. 2/19/2026 "Efficient Vulnerability Management with CyberSmart" 4/5 What do you like best about CyberSmart? I use CyberSmart to help both myself and my customers with achieving their CyberEssentials. CyberSmart organizes each device in an easy-to-read list, clearly outlining which devices need action and provides a detailed outline on the issues and how to resolve them. I like that it not only outlines and organizes any issues but also tells you the steps to remediate the issue. CyberSmart also has a very helpful feature to automatically update any outdated apps on the devices with just a click of a button, which is easier compared to our RMM that would require more setup. The initial setup was effortless, as CyberSmart provided a direct download link to the installer needed for each device. It was easy to push a script through our RMM to download and install the application on all devices, whether Windows or MAC. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? If I implement a fix, it does not update on CyberSmart immediately. This makes sense because the device can't be scanning every second of the day. However, I would appreciate a button to manually rescan the device to check if my fix has resolved the issue. Currently, after attempting to resolve an issue, I have to wait a few hours or even overnight to know if it's been fixed. If I could click a button and confirm right away, it would save me a lot of time. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? I use CyberSmart to achieve CyberEssentials, manage vulnerabilities, and avoid mistakes. It organizes devices, outlines issues, and provides step-by-step solutions. It even updates outdated apps with a click, which is easier than my RMM. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 2/19/2026 "CyberSmart Makes Compliance and Security Easy with Clear Guidance and Monitoring" 5/5 What do you like best about CyberSmart? I like that CyberSmart is straightforward and easy to use. The platform makes it clear what actions need to be taken, and the dashboard gives a good overview without being overwhelming. It’s helpful having continuous monitoring rather than just a one-off certification, and the guidance provided is practical and easy to follow. Overall, it makes managing compliance and security feel much more manageable. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? Sometimes the alerts can feel a bit repetitive, especially when I’m already aware of an issue and actively working on it. It would also help if some of the remediation guidance were more detailed or better tailored, since it can occasionally come across as fairly generic. Aside from those points, the platform works well overall. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? CyberSmart makes it easier to manage cybersecurity compliance and ongoing monitoring. Rather than manually checking devices, policies, and configurations across different places, it brings everything together in a single platform and automatically flags issues. This saves time and lowers the chance that something important gets missed. It also helps me demonstrate compliance to clients and stakeholders, which builds trust and makes audits far easier to handle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 2/19/2026 "Comprehensive, Easy-to-Use Cyber Essentials Compliance Tool That Cuts Manual Work" 4/5 What do you like best about CyberSmart? It is a comprehensive system that assists in getting multiple users at multiple companies compliance with Cyber Essentials, and reduces the workload compared to doing it manually. It is easy to use and is reliable. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? Only a couple of pain points which are: - The CyberSmart software requires admin rights to install. This is a huge pain, particularly when installing for lots of users, as have to co-ordinate times to do it. - When the assessments are submitted, the assessors always find something which is fair enough. However, once that is corrected and it goes back for re-assessment, the next assessor always finds something different, which is extremely frustrating. Surely they should all be equal and therefore find the same things without having to re-submit 3 times. This is the most infuriating part of the process. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? Helping us to get clients Cyber Essentials certified and cutting down the workload by automating a chunk of it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite EK Ethan K. Commercial Manager Small-Business (50 or fewer emp.) 2/19/2026 "CyberSmart’s Helpful, Realistic Guidance for CE and CE+" 5/5 What do you like best about CyberSmart? CyberSmart have a great team who are helpful and realistic with CE and CE+. I can speak to them at any time, not just when completing an audit, to get their guidance and opinion on things. It is really useful to have the team to run things by to make sure they meet the right standards before we work on them. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? I do think the CE+ audits are quite alot of money really, when you consider the length of time that they actually take. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? Assisting us with completing CE and CE+ for our clients in a hassle free way with a good portal and helpful team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Martyn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martyn B.") MB Martyn B. Cyber Security and Incident Response Manager Small-Business (50 or fewer emp.) 2/23/2026 "Invaluable Guidance, Reliable Chat Support, and Easy Intune Deployment" 5/5 What do you like best about CyberSmart? The guidance on the form around common pitfalls is invaluable. When something doesn’t quite make sense or I need a bit more help, the support team is always just a click away on chat and has never let me down. The features included with Active Protect now are also really useful (patching, etc.), and it’s something we use for all of our Cyber Essentials customers. Deploying the app is easy through Intune. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? There really is nothing to dislike about CyberSmart. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? Giving us a single place to review compliance with Cyber Essentials across our customers, Vulnerability scanning and now with patch and learn included! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Jason W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason W.") JW Jason W. Small-Business (50 or fewer emp.) 2/19/2026 "Fantastic Partnership and Certification Support with CyberSmart" 4.5/5 What do you like best about CyberSmart? I like that CyberSmart is good to partner with and how the chief security officer, Malcolm Diack, is on the partner advisory board. They definitely listen to the MSP community and have obviously good products. They are the country's leading certification provider, and things like their partner portal and how they work with partners in terms of marketing development funds and general content is really good. Their willingness to work together with us stands out, and we did some co-branding material, which helped me in terms of a sales campaign to win new clients. Review collected by and hosted on G2.com. What do you dislike about CyberSmart? Nothing from a Sales Perspective but I'm sure there would be product improvement that could be worked on. Review collected by and hosted on G2.com. What problems is CyberSmart solving and how is that benefiting you? CyberSmart helps our clients achieve their baseline of Cyber Essentials and CE Plus certification. Their partner collaboration and co-branding materials enhance our sales campaigns, helping us win new clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ##### Categories on G2 [Security Awareness Training](https://www.g2.com/categories/security-awareness-training)[Policy Management](https://www.g2.com/categories/policy-management)[Vulnerability Scanner](https://www.g2.com/categories/vulnerability-scanner) ##### Explore More [Best intuitive dam software for easy collaboration](https://www.g2.com/discussions/best-intuitive-dam-software-for-easy-collaboration)[MFT solutions with best user reviews](https://www.g2.com/discussions/mft-solutions-with-best-user-reviews)[Which apparel business management and ERP systems support multi-warehouse allocation for order management across distribution centres?](https://www.g2.com/discussions/which-apparel-business-management-and-erp-systems-support-multi-warehouse-allocation-for-order-management-across-distribution-centres) [Which enterprise content delivery network (eCDN) platforms have pre-built connectors to streaming infrastructure and broadcast systems?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-platforms-have-pre-built-connectors-to-streaming-infrastructure-and-broadcast-systems)[Best employee portal software reviews](https://www.g2.com/discussions/best-employee-portal-software-reviews)[Pros and Cons Details](https://www.g2.com/products/cybersmart/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)