The monitoring of device compliance is particularly useful to ensure nothing has been missed during manual checks. If something needs to be changed, a scan can be manually started and completes fairly quickly. The interface provides an easy place to see this.

Support responses are generally quick and helpful and our supplier can assist as well.

We tend to deploy through group policy or our RMM for larger organisations and use the individual deployment option for smaller. Both methods work well and integrate nicely with our RMM. Review collected by and hosted on G2.com.

I am not involved in the pricing side, but do know the bundles have recently changed to include products we don't need (patch management as we have a RMM) and we don't have the option to opt out. Review collected by and hosted on G2.com.

The best part about CyberSmart is that everything you need for Cyber Essentials is in one place. We can track security measures, vulnerabilities and patching through the Active Protect app, keep track of users' security awareness training, and complete the Cyber Essentials questionnaire all within the same portal. The chat function on the portal is also something we use regularly. Even if we have a small question, it's easy to speak to the support team directly and get help there and then. Review collected by and hosted on G2.com.

I cannot think of anything we dislike about CyberSmart, we have a good experience so far with the product and the team. Review collected by and hosted on G2.com.

The most helpful aspect of CyberSmart is the support provided throughout the certification process. Their assessors are knowledgeable, approachable and always willing to explain requirements or help resolve any queries.

The main benefits are the straightforward process, clear guidance and confidence that our Cyber Essentials and Cyber Essentials Plus certifications are being assessed properly. It saves us time, removes uncertainty and makes renewing our certifications much easier. Review collected by and hosted on G2.com.

We haven’t encountered any significant issues with CyberSmart. The service has been reliable, and the assessors have always been helpful and responsive throughout the certification process. Review collected by and hosted on G2.com.

I like CyberSmart's portal with its easy reports and deployable agent because it provides a snapshot of compliance at any time. The agent is great at reporting on key vulnerabilities and even patches them, which means we have less work to do. The panel and support agents have been extremely helpful, and setting it up was straightforward with help from our partner contacts and support team. Review collected by and hosted on G2.com.

I think the Qualys agent integration for CE+ could be smoother, especially if it was integrated into the main CyberSmart panel. That would reduce some of the friction in deployment. Review collected by and hosted on G2.com.

Cybersmart Portal is simple to use and onboard customers. The products are simple to apply to customers and the team are easily contactable over live chat or email for any sales or technical queries. Pricing is slightly more expensive for Cyber Essentials when compared against IASME, but the portal, service and the support more than makes up for this extra cost. Review collected by and hosted on G2.com.

My only note is having to have auto-renewal for subscriptions enabled for Cyber Essential services. We like to get approval for renewing this service from customers before proceeding, and would we would rather be able to confirm this on a case-by-case basis. Review collected by and hosted on G2.com.

I find CyberSmart helpful for managing all my clients Cyber Essentials certification from one centralized place. The system simplifies the process of checking upcoming renewals and makes uploading answers and submitting questionnaires easy. I also appreciate that they provide good feedback on what's needed and are ready to help with any issues or questions that come up. Review collected by and hosted on G2.com.

The UI sometimes can be a bit clunky and there are bugs when clicking on things. The windows don't load properly at times. There are just a few visual bugs, especially for MSPs navigating the sidebar, that could use some quality control. Review collected by and hosted on G2.com.

An excellent product, the primary go to for certifications and ongoing compliance. Excellent support Review collected by and hosted on G2.com.

very little. its a great product. maybe the mobile app auto-updating frequency as we see mobiles havent reported back Review collected by and hosted on G2.com.

I like CyberSmart for its simple, centralized view of our security, which makes it easy to identify potential issues. I find it easy to use and appreciate the clear overview it provides. The initial setup was fairly straightforward, making it easy to get started and deploy across devices. Review collected by and hosted on G2.com.

I think some of the reporting and information could be easier to navigate. It can be a bit time-consuming, especially when there are a lot of devices or security issues listed. Also, the pop-up notifications are pretty annoying. Review collected by and hosted on G2.com.

I find CyberSmart extremely useful for gaining and maintaining Cyber Essentials compliance for my clients. The active protect tool is very effective at helping us maintain compliance and keeping our clients informed about their compliance status throughout the year. I also really appreciate the ease of deployment and running through assessments, as well as the ability to discuss things with assessors. The patch management feature also works well. Additionally, the initial setup process is straightforward and simple. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I really appreciate CyberSmart for how easy and accessible it is to utilize. The UI is something I like most about CyberSmart because it's easy and intuitive to use, making things efficient for our team. Setting it up was very straightforward, and as a result, we love the product and use it monthly for our customers as an MSP. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.