CyberSmart Reviews & Product Details

How simple and effective the platform is to use It is 1000% worth it Review collected by and hosted on G2.com.

The constant update reminders which dont always work Review collected by and hosted on G2.com.

I use CyberSmart for putting our clients through cyber essentials, and I really like its simplicity. It's a quick and easy way to manage my clients' renewals for CE. Adding new clients is very easy and intuitive with CyberSmart. The initial setup was also very easy. Review collected by and hosted on G2.com.

They send a lot of emails to me. I have had to create a CyberSmart spam folder. Review collected by and hosted on G2.com.

That we can effectively povide a service to our clients that they need with minila time invetment on our side Review collected by and hosted on G2.com.

Customer service has been patchy, but i think we now have a good new account maanger, would like better support on calls for enterprise clients to walk through the audit process, as this tends to be their key concern, getting quotes in the past with additional things on there that i didnt ask for is unnecessary. Review collected by and hosted on G2.com.

Active protect streamlines the population of the questionnaire and makes renewals much easier as we know everything is compliant in advance. Review collected by and hosted on G2.com.

Nothing comes to mind that I especially don't like except the price. Review collected by and hosted on G2.com.

Everything is all in one place and the pricing is very competative Review collected by and hosted on G2.com.

being able to see pricing on the portal is a bit difficult for each client to undertsnad what bundle they are currently on Review collected by and hosted on G2.com.

CyberSmart significantly reduces the overhead when certifying against CE and CE+. The platform, if agents are deployed, provides great insight and quick visibility of where controls need to be implemented or fixed. Review collected by and hosted on G2.com.

Some vulnerabilities are identified before fixes are available from vendors. Review collected by and hosted on G2.com.

I like the real-time reports on vulnerabilities in CyberSmart. It helps us ensure that all apps are up to date and we are as secure as can be. The initial setup of CyberSmart was very easy. Review collected by and hosted on G2.com.

It sometimes says the user accounts are local accounts when they aren't. It looks to flag this when an admin has to enter their details to use elevated permissions. Review collected by and hosted on G2.com.

I really like the ease of using CyberSmart, which makes managing complex tasks simpler. The collaborative approach taken when working with CyberSmart as a Managed Service Provider (MSP) is another highlight for me. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

The pricing structure for vulnerability management was an issue, although it has gotten better and we're still exploring the bundles available to us. Review collected by and hosted on G2.com.

The community portal is really helpful if you have any questions or want to learn a bit more. Our Account Manager Darren is always quick to respond and assist with quotations.

The Ask the Auditors event I attended was beneficial in my learning of Cyber Essentials Plus. Review collected by and hosted on G2.com.

Sometimes attempt to upsell other services but we are happy with our current commitments. Review collected by and hosted on G2.com.

The ability to easily check the status of devices and their ongoing compliance. Also, the ease of completing the questionnaire. Review collected by and hosted on G2.com.

Applet not auto upgrading to the latest versions Review collected by and hosted on G2.com.