--- title: Cybereason Defense Platform Reviews meta\_title: 'Cybereason Defense Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Cybereason Defense Platform works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 18 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- ### Cybereason Defense Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **strong security options** provided by Cybereason, benefiting from swift and automated threat detection. [(2 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308148&qs=pros-and-cons#reviews) Users value the **ease of use** of Cybereason Defense Platform, enjoying its seamless setup and intuitive interface. [(2 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308903&qs=pros-and-cons#reviews) Users value the **great security options** of the Cybereason Defense Platform, ensuring swift detection of threats. [(2 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308952&qs=pros-and-cons#reviews) Users value the **seamless integration and swift detection** capabilities of the AI-driven Cybereason Defense Platform. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308928&qs=pros-and-cons#reviews) Users appreciate the **AI-driven detection** of Cybereason, enabling quick identification of threats through advanced behavioral analysis. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1309094&qs=pros-and-cons#reviews) Users suggest that there are **feature limitations** in custom detection rules and the user interface needs improvement. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307832&qs=pros-and-cons#reviews) Users find there is a **lack of clarity** in after-sales support making business interactions challenging. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1944875&qs=pros-and-cons#reviews) Users feel the need for **limited customization** options, particularly regarding the user interface and detection rules. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307895&qs=pros-and-cons#reviews) Users feel the need for **enhanced features** in custom detection rules to improve the overall usability of Cybereason. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307769&qs=pros-and-cons#reviews) Users experience **poor customer support** , making interactions with Cybereason Defense Platform challenging and frustrating. [(1 mentions)](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308752&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cybereason Defense Platform ##### 1. Cybersecurity Users value the **strong security options** provided by Cybereason, benefiting from swift and automated threat detection. [ See 2 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308148&qs=pros-and-cons#reviews) See Related User Reviews ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Enterprise (\> 1000 emp.) 4.0/5 "Uncomplicated defense" What do you like about Cybereason Defense Platform? Easy to to set up and use and offers great security options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you like about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavio ##### 2. Ease of Use Users value the **ease of use** of Cybereason Defense Platform, enjoying its seamless setup and intuitive interface. [ See 2 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308903&qs=pros-and-cons#reviews) See Related User Reviews ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Enterprise (\> 1000 emp.) 4.0/5 "Uncomplicated defense" What do you like about Cybereason Defense Platform? Easy to to set up and use and offers great security options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you like about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavio ##### 3. Security Users value the **great security options** of the Cybereason Defense Platform, ensuring swift detection of threats. [ See 2 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308952&qs=pros-and-cons#reviews) See Related User Reviews ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Enterprise (\> 1000 emp.) 4.0/5 "Uncomplicated defense" What do you like about Cybereason Defense Platform? Easy to to set up and use and offers great security options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you like about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavio ##### 4. AI Users value the **seamless integration and swift detection** capabilities of the AI-driven Cybereason Defense Platform. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308928&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you like about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavio ##### 5. AI Technology Users appreciate the **AI-driven detection** of Cybereason, enabling quick identification of threats through advanced behavioral analysis. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1309094&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you like about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavio ### 5 Cons or Disadvantages of Cybereason Defense Platform ##### 1. Feature Limitations Users suggest that there are **feature limitations** in custom detection rules and the user interface needs improvement. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307832&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you dislike about Cybereason Defense Platform? Should focus on enhancing the user interface and improving the features of the custom detection rules. ##### 2. Lack of Clarity Users find there is a **lack of clarity** in after-sales support making business interactions challenging. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1944875&qs=pros-and-cons#reviews) See Related User Reviews ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Enterprise (\> 1000 emp.) 4.0/5 "Uncomplicated defense" What do you dislike about Cybereason Defense Platform? After sales support is not the best. Doing buisness with them is not always easy ##### 3. Limited Customization Users feel the need for **limited customization** options, particularly regarding the user interface and detection rules. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307895&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you dislike about Cybereason Defense Platform? Should focus on enhancing the user interface and improving the features of the custom detection rules. ##### 4. Limited Features Users feel the need for **enhanced features** in custom detection rules to improve the overall usability of Cybereason. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1307769&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Endpoint Security Protection Platform" What do you dislike about Cybereason Defense Platform? Should focus on enhancing the user interface and improving the features of the custom detection rules. ##### 5. Poor Customer Support Users experience **poor customer support** , making interactions with Cybereason Defense Platform challenging and frustrating. [ See 1 mentions ](https://www.g2.com/products/cybereason-defense-platform/reviews?filters%5Bsentiment_snippet%5D=1308752&qs=pros-and-cons#reviews) See Related User Reviews ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Enterprise (\> 1000 emp.) 4.0/5 "Uncomplicated defense" What do you dislike about Cybereason Defense Platform? After sales support is not the best. Doing buisness with them is not always easy ## Top-Rated Alternatives [ ![SentinelOne Singularity Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c15547079e2b285340998eb8a52a44b8/sentinelone-singularity-endpoint.svg "SentinelOne Singularity Endpoint") SentinelOne Singularity Endpoint 4.7/5(212) ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(441) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ ![Sophos Endpoint](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-endpoint.svg "Sophos Endpoint") Sophos Endpoint 4.7/5(837) ](https://www.g2.com/products/sophos-endpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/cybereason-defense-platform/competitors/alternatives) ![Andre S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre S.") AS Andre S. Senior Manager Customer Success Computer & Network Security Enterprise (\> 1000 emp.) 11/27/2024 "Uncomplicated defense" 4/5 What do you like best about Cybereason Defense Platform? Easy to to set up and use and offers great security options Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? After sales support is not the best. Doing buisness with them is not always easy Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? Single pain of glass to see my security posture Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite EH Elie H. Mid-Market (51-1000 emp.) 12/19/2023 "Great EDR and MDR!" 4.5/5 What do you like best about Cybereason Defense Platform? I really like the amount of information displayed in an alert. I also like the remote shell option which enables you to run powershell commands in the bachground. Also really nice having the file explorer option to retrieve or search for certain files on a machine. I also love the IR tools option for doing IR tasks. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? The only thing I don't love is the interface which is sometimes not very intuitive. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? It helps solving Incidents on user machines. It also helps somewhat stop an attack from spreading by containing the device (depends on the situation). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 12/18/2023 "Pros and Cons of Cybereason Defense Platform" 3/5 What do you like best about Cybereason Defense Platform? Overall I like the product, It's works well for and is stable on all enviroments. It's been pretty good overall. Deployment is easy and straight forward. Updating the sensors is also the same. Creating policy is easy as well as blacklist and whitelist. I very much enjoy the user interface of the program, its easy to navigate and training material on the NEST is really well put together. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? So far the service recieved from SOC has not been a pleasant experience. Communication is very slow and turnaround times for investigation can be slow and very frustrating. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? The programs does what is expected, gives us peace of mind know our business is being monitored by a good product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Eunice Anne P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eunice Anne P.") EP Eunice Anne P. Enterprise (\> 1000 emp.) 4/5/2024 "Very informative and can intercept threats in a timely manner" 4.5/5 What do you like best about Cybereason Defense Platform? Very insightful, easy to use and integrate with existing solutions also is a native XDR that pairs well with their in house Antimalware solution Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? There are too many dashboards to monitor it is good if it can utilize AI more to assist in operation Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? Very good for auditing endpoint devices as well as for cyber kill chain and contain data breaches Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mandar W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar W.") MW Mandar W. Support Specialist Enterprise (\> 1000 emp.) 10/4/2023 "Great Tool to Investigate!" 5/5 What do you like best about Cybereason Defense Platform? The threat intel it provides with regards to malicious activites going on in the environment, the attack tree feature which helps to navigate between process trees seamlessly with ease, while at the same time the amount of information shown regarding the flagged processes is just incredible. Apart from that the remote shell and isolate features help in contianing the threat real time, I Would definitly recommend using this tool if you aren't already. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? I think it needs to be able to take action on the critically suspicious tasks on its own rather than having user intervention, that would definitly improve the containment time. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? It helps identify the risks in the organisation quickly so that we can take action ASAP to mitigate them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 9/25/2023 "Optimized Security with Cybereason Defense Platform: A CPG Perspective" 4/5 What do you like best about Cybereason Defense Platform? Our experience with the Cybereason Defense Platform has been exceedingly positive, marking it as an indispensable asset in our CPG sector cybersecurity arsenal. Its exceptional real-time threat detection and user-friendly interface ensure quick and efficient navigation, making it a practical choice for our varied team. The scalability of the platform perfectly aligns with our growing product lines and operational expansions, providing comprehensive visibility and actionable insights across our entire digital ecosystem. The remarkable Malop Hunting Engine and prompt, reliable customer support reinforce our defenses against evolving threats, allowing us seamless business continuity. We highly recommend Cybereason to other CPG entities for its unparalleled efficacy and robustness in ensuring enterprise security. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? While Cybereason Defense Platform stands out for its many strengths, there are areas where improvements could enhance user experience. The platform, although user-friendly, has a learning curve that might be steep for those less technically inclined, requiring additional training and acclimatization time. Additionally, we've noticed occasional false positives, which, while ensuring thorough protection, can divert resources to investigate benign activities. A more refined threat detection algorithm to minimize these would be beneficial. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? Cybereason Defense Platform has been instrumental in resolving multifaceted cybersecurity challenges within our CPG organization. It actively mitigates real-time threats, reducing the risk of impactful breaches and ensuring the continuity of our operations. Its extensive visibility and intuitive interface empower us with actionable insights, enabling swift identification and remediation of vulnerabilities. The adaptive scalability of the platform supports our evolving operational needs and varied product lines, seamlessly integrating with our expanding network. By leveraging Cybereason’s advanced Malop Hunting Engine, we've enhanced our defenses against sophisticated threats that often bypass conventional security measures. Although there are areas for improvement, the overarching benefits of improved security posture, operational resilience, and proactive threat management have been invaluable, fortifying our organization in an increasingly precarious digital landscape. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/24/2023 "Endpoint Security Protection Platform" 4.5/5 What do you like best about Cybereason Defense Platform? The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavioral patterns across all endpoints. This results in the swift detection of malicious activity. Furthermore, Cybereason automatically harnesses the capabilities of Machine Learning to enhance threat detection by amplifying both internal and external IOC threat sources. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? Should focus on enhancing the user interface and improving the features of the custom detection rules. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? It assists us in identifying threats within our organization, allowing us to take effective mitigation or remediation actions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 9/28/2023 "Cybereason overall review" 4.5/5 What do you like best about Cybereason Defense Platform? The cybereason platform is very easy to update and review. If there are any configuration changes that need to be pushed they are all managed in one location. The customer service is very prompt. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? The initially installation was slightly taxing which caused some headaches for the first few trial users. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? This product solves End point protection for us. If someone in the company accidentily tries to download a malicious file they are quarantined and removed without any human intervention needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Henri H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henri H.") HH Henri H. Manager de communauté Small-Business (50 or fewer emp.) 10/3/2023 "Cybereason Defense Platform Review" 4.5/5 What do you like best about Cybereason Defense Platform? It protects you against all kinds of attacks. Its deployment is especially very easy, you won't have a lot of configuration to set up. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? It doesn't bother me at all, but some of my colleagues have noted that there are files related to the software being created on the computer. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? It is easy to get trapped with a file after downloading or to lose your data with malware. It's a good way to protect yourself. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/10/2023 "The Cybereason Defense Platform has a strong focus on Endpoint Protection" 4.5/5 What do you like best about Cybereason Defense Platform? The Cybereason Defense Platform has a strong focus on Endpoint Detection. Although Cybereason doesn't rely on backups, they are still committed to fighting ransomware through prevention. Review collected by and hosted on G2.com. What do you dislike about Cybereason Defense Platform? Some of the UI is difficult to use, especially if you are trying to multi-tenant your sensor groups. As technical capabilities go, Cybereason is a maturing product that is still playing catch-up to SentinelOne in some ways. Review collected by and hosted on G2.com. What problems is Cybereason Defense Platform solving and how is that benefiting you? Cybereason runs scans (signature-based) on a schedule, so it definitely checks a compliance box. It can also detect behavioral processes that might indicate an attack. Then it combines and correlates data into a nice attack path/tree for viewing. Previously, Cybereason was the self-acclaimed expert on ransomware defense. Review collected by and hosted on G2.com. 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