--- title: Cybereason Defense Platform Reviews meta_title: 'Cybereason Defense Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Cybereason Defense Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-09-30' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

Cybereason Defense Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the advanced security features of Cybereason Defense Platform, leading to swift and effective threat detection. (2 mentions)
Users find Cybereason Defense Platform to be easy to set up and use, streamlining security management effortlessly. (2 mentions)
Users appreciate the advanced security options of Cybereason, allowing seamless detection of malicious activities across all endpoints. (2 mentions)
Users value the seamless automated threat detection in the Cybereason Defense Platform, enhancing security across all endpoints. (1 mentions)
Users commend the advanced AI capabilities of Cybereason, which effectively identifies and mitigates threats across endpoints. (1 mentions)
Users suggest enhancing the user interface and custom detection features to improve overall satisfaction with the platform. (1 mentions)
Users report lack of clarity in after sales support, making business interactions challenging and frustrating. (1 mentions)
Users note the limited customization options affect their satisfaction and usability of the Cybereason Defense Platform. (1 mentions)
Users feel the need for enhanced features in the user interface and custom detection rules of Cybereason Defense Platform. (1 mentions)
Users find poor customer support from Cybereason Defense Platform makes business interactions challenging and frustrating. (1 mentions)

5 Pros or Advantages of Cybereason Defense Platform

5 Cons or Disadvantages of Cybereason Defense Platform

Andre S.
AS
Andre S.
Senior Manager Customer Success
Computer & Network Security
Enterprise (> 1000 emp.)
"Uncomplicated defense"
4/5
What do you like best about Cybereason Defense Platform?

Easy to to set up and use and offers great security options Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

After sales support is not the best. Doing buisness with them is not always easy Review collected by and hosted on G2.com.

EH
Elie H.
Mid-Market (51-1000 emp.)
"Great EDR and MDR!"
4.5/5
What do you like best about Cybereason Defense Platform?

I really like the amount of information displayed in an alert. I also like the remote shell option which enables you to run powershell commands in the background. Also really nice having the file explorer option to retrieve or search for certain files on a machine. I also love the IR tools option for doing IR tasks. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

The only thing I don't love is the interface which is sometimes not very intuitive. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Pros and Cons of Cybereason Defense Platform"
3/5
What do you like best about Cybereason Defense Platform?

Overall I like the product, It's works well for and is stable on all environments. It's been pretty good overall. Deployment is easy and straightforward. Updating the sensors is also the same. Creating policy is easy as well as blacklist and whitelist. I very much enjoy the user interface of the program, it's easy to navigate and training material on the NEST is really well put together. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

So far the service received from SOC has not been a pleasant experience. Communication is very slow and turnaround times for investigation can be slow and very frustrating. Review collected by and hosted on G2.com.

Eunice Anne P.
EP
Eunice Anne P.
Enterprise (> 1000 emp.)
"Very informative and can intercept threats in a timely manner"
4.5/5
What do you like best about Cybereason Defense Platform?

Very insightful, easy to use and integrate with existing solutions also is a native XDR that pairs well with their in house Antimalware solution Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

There are too many dashboards to monitor it is good if it can utilize AI more to assist in operation Review collected by and hosted on G2.com.

Mandar W.
MW
Mandar W.
Support Specialist
Enterprise (> 1000 emp.)
"Great Tool to Investigate!"
5/5
What do you like best about Cybereason Defense Platform?

The threat intel it provides with regards to malicious activities going on in the environment, the attack tree feature which helps to navigate between process trees seamlessly with ease, while at the same time the amount of information shown regarding the flagged processes is just incredible. Apart from that the remote shell and isolate features help in containing the threat real time, I would definitely recommend using this tool if you aren't already. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

I think it needs to be able to take action on the critically suspicious tasks on its own rather than having user intervention, that would definitely improve the containment time. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Optimized Security with Cybereason Defense Platform: A CPG Perspective"
4/5
What do you like best about Cybereason Defense Platform?

Our experience with the Cybereason Defense Platform has been exceedingly positive, marking it as an indispensable asset in our CPG sector cybersecurity arsenal. Its exceptional real-time threat detection and user-friendly interface ensure quick and efficient navigation, making it a practical choice for our varied team. The scalability of the platform perfectly aligns with our growing product lines and operational expansions, providing comprehensive visibility and actionable insights across our entire digital ecosystem. The remarkable Malop Hunting Engine and prompt, reliable customer support reinforce our defenses against evolving threats, allowing us seamless business continuity. We highly recommend Cybereason to other CPG entities for its unparalleled efficacy and robustness in ensuring enterprise security. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

While Cybereason Defense Platform stands out for its many strengths, there are areas where improvements could enhance user experience. The platform, although user-friendly, has a learning curve that might be steep for those less technically inclined, requiring additional training and acclimatization time. Additionally, we've noticed occasional false positives, which, while ensuring thorough protection, can divert resources to investigate benign activities. A more refined threat detection algorithm to minimize these would be beneficial. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Endpoint Security Protection Platform"
4.5/5
What do you like best about Cybereason Defense Platform?

The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavioral patterns across all endpoints. This results in the swift detection of malicious activity. Furthermore, Cybereason automatically harnesses the capabilities of Machine Learning to enhance threat detection by amplifying both internal and external IOC threat sources. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

Should focus on enhancing the user interface and improving the features of the custom detection rules. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Cybereason overall review"
4.5/5
What do you like best about Cybereason Defense Platform?

The cybereason platform is very easy to update and review. If there are any configuration changes that need to be pushed they are all managed in one location. The customer service is very prompt. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

The initially installation was slightly taxing which caused some headaches for the first few trial users. Review collected by and hosted on G2.com.

Henri H.
HH
Henri H.
Video editor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Cybereason Defense Platform Review"
4.5/5
What do you like best about Cybereason Defense Platform?

It protects you against all kinds of attacks. Its deployment is especially very easy, you won't have a lot of configuration to set up. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

It doesn't bother me at all, but some of my colleagues have noted that there are files related to the software being created on the computer. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"The Cybereason Defense Platform has a strong focus on Endpoint Protection"
4.5/5
What do you like best about Cybereason Defense Platform?

The Cybereason Defense Platform has a strong focus on Endpoint Detection. Although Cybereason doesn't rely on backups, they are still committed to fighting ransomware through prevention. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

Some of the UI is difficult to use, especially if you are trying to multi-tenant your sensor groups. As technical capabilities go, Cybereason is a maturing product that is still playing catch-up to SentinelOne in some ways. Review collected by and hosted on G2.com.