--- title: Cybereason Defense Platform Reviews meta_title: 'Cybereason Defense Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Cybereason Defense Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-09-30' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

Cybereason Defense Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the advanced security features of Cybereason Defense Platform, leading to swift and effective threat detection. (2 mentions)
Users find Cybereason Defense Platform to be easy to set up and use, streamlining security management effortlessly. (2 mentions)
Users appreciate the advanced security options of Cybereason, allowing seamless detection of malicious activities across all endpoints. (2 mentions)
Users value the seamless automated threat detection in the Cybereason Defense Platform, enhancing security across all endpoints. (1 mentions)
Users commend the advanced AI capabilities of Cybereason, which effectively identifies and mitigates threats across endpoints. (1 mentions)
Users suggest enhancing the user interface and custom detection features to improve overall satisfaction with the platform. (1 mentions)
Users report lack of clarity in after sales support, making business interactions challenging and frustrating. (1 mentions)
Users note the limited customization options affect their satisfaction and usability of the Cybereason Defense Platform. (1 mentions)
Users feel the need for enhanced features in the user interface and custom detection rules of Cybereason Defense Platform. (1 mentions)
Users find poor customer support from Cybereason Defense Platform makes business interactions challenging and frustrating. (1 mentions)

5 Pros or Advantages of Cybereason Defense Platform

5 Cons or Disadvantages of Cybereason Defense Platform

EC
Esat C.
Mid-Market (51-1000 emp.)
"Best price performance solution"
4/5
What do you like best about Cybereason Defense Platform?

Easy to setup and manage

Support the platforms

Customer support

Ease of integration to other systems Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

Cybereason Defense Platform does not have negative feature Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Budget EDR"
4/5
What do you like best about Cybereason Defense Platform?

Cybereason's price can't be beat and has one of the highest ratings on Engenuity evaluations. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

The tool is very resource intensive and has caused us numerous issues with older operating systems and software. This requires numerous exclusions. Review collected by and hosted on G2.com.

Victoria S.
VS
Victoria S.
Service Executive
Enterprise (> 1000 emp.)
"A defense against cyber attacks"
4.5/5
What do you like best about Cybereason Defense Platform?

What I like about this tool is that it is an advanced AI system, it has even automated analysis capabilities, it has strong endpoint protection, and it allows even unattended management since it is important to have a tool that can execute protections while staying online without requiring other systems Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

I have no problems with this tool; I have learned from the way this tool presents the reports and how it executes its functions efficiently, In addition, its operations generate more efficiencies in the organization. Review collected by and hosted on G2.com.

NL
Nick L.
Information Security Administrator
Enterprise (> 1000 emp.)
"Truly a leader in the EDR space!"
5/5
What do you like best about Cybereason Defense Platform?

easily deployment and high fidelity alerting. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

lack of reporting for senior management and executives. Review collected by and hosted on G2.com.

May R.
MR
May R.
Product manager/marketing
Small-Business (50 or fewer emp.)
"Cybereason is your true defence!"
5/5
What do you like best about Cybereason Defense Platform?

Cybereason is a great resource for companies that need to stay protected from ransomware. The Cybereason platform combines EDR, next-gen anti-virus, and proactive threat hunting to deliver context-rich analysis. The platform is built to be self-learning and get more accurate as time goes on. This product is great for companies that are new to cybersecurity. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

It doesn't have a reporting feature where we can extract data for clients ex. vulnerability report per client's endpoints. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Powerful tool with great UI capabilities"
4.5/5
What do you like best about Cybereason Defense Platform?

1. User interface is easy to understand

2. Low Code No Code Platform

3. Strong Threat intel Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

Customer service is not the best and on top of issues Review collected by and hosted on G2.com.

Haresh S.
HS
Haresh S.
Software Developer
Computer Software
Enterprise (> 1000 emp.)
"Endpoint server sensors & Hunting engine "
5/5
What do you like best about Cybereason Defense Platform?

The best thing is i like the pre-built in library modes that detects malicious activities and also saves a lot of time configuring the rules and also i could collect the data from sensors and works parallely without impacting productivity and the hunting engine searches and filters the crucial information which is specific for an user and uses great artificial intelligence,machine learning algorithms and techniques to detect and diagnose cyber attacks Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

The live intelligence does not extensively cover all the lines and area of attacks and active monitoring service does not work the right way and lags all the time and more over integration framework for protection,integration,detection and investigation is not error proof either to filter protection technology dataset Review collected by and hosted on G2.com.

Victoria B.
VB
Victoria B.
Office Operations Manager
Construction
Small-Business (50 or fewer emp.)
"Office Manager"
4/5
What do you like best about Cybereason Defense Platform?

It thinks for you and stays ahead of the game Review collected by and hosted on G2.com.

What do you dislike about Cybereason Defense Platform?

I didn't have a bad experience with this Review collected by and hosted on G2.com.