Cyara Platform Features

Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.

Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Allow administrators to gain valuable insights related to end-user behavior.

Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.

Alert over email, text, phone call, or more to multiple parties.

Provides information related to unnecessary spending and unused resources relating to their digital offerings.

Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.

Provides tools to track and measure application or website performance.

Track problems and manage resolutions related to end-user experience issues.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.

Provides developers with actionable insight after running tests.

Maintains a thorough history of test logs for future reference and analysis.

Grants developers granular control to define tests and test parameters.

Allows developers to automate a wide variety of test types according to need.

Automatically assigns relevant followup tasks and notifies appropriate team members of status after testing.

Runs tests automatically and reliably according to the parameters and frequency defined.

Tests completely and thoroughly to minimize developer workload.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Analyze 100% of live AI conversations in real-time to monitor for immediate failures.

Track AI accuracy, intent recognition, safety, and hallucinations against defined rules.

Use simulated user interactions to find model edge cases and stress test performance.

Ensure the model understands the nature of the customer request and inquiry so that it can respond as accurately as possible

Diagnose the source of failures, distinguishing between model errors and technical issues.

Report on AI-specific KPIs, conversation themes, and business outcomes like containment rate.

Assess the quality and stability of the underlying communication channels, such as phone networks.