Customer Grievance Manager Reviews & Product Details

ChatBot eliminates the complexity and helps you to build the best possible messaging experience for your customers. We provide robust administrative features and enterprise-grade security to comply with regulatory mandates. Build, connect and publish intelligent bots to interact with your users naturally wherever they are ─ the ChatBot Builder Platform enables you to publish your chatbots easily to mobile devices, web apps, and chat services such as Facebook Messenger, and other popular channels. EVERY SINGLE STEP IN THE PROCESS IS AUTOMATED CHATBOT -Answer enquiries 24 x 7 with no holiday or sick leave required -Handle multiple simultaneous chat sessions without delays between answers -Integrate into existing business logic for consistency and speed -Free up time for human agents to deal with more complex or emotive issues -Handle peaks in demand without additional headcount WHY CHATBOT? Visual, Easy-to-Use Platform Our visual drag n’ drop builder is simple for you to use, yet it provides a comprehensive visual overview of your scenarios. Rich Actions and Messaging Formats Integrate rich messaging formats, such as cards, quick replies and carousels in your conversation without coding. Your bot can also send emails or trigger advanced actions Visual Stories Builder Build Stories your chatbots the easy way with the Visual Builder, one of our best chatbot features. Easy FAQ Creation and Import Our quick FAQ maker has been designed to create your first FAQ chatbot in a few minutes. You can also import an existing FAQ to build it even faster. ARTIFICIAL INTELLIGENCE MADE EASY WITH CHATBOT The power, flexibility and ease of use of the ChatBot platform enable rapid intelligent chatbot development for everyone. Improve User Experience With Instant Service and Easy-to-Use Customers can ask a question with any common wording or select from a menu of options and your chatbot can respond immediately. Collect Data About Your Customers Chatbots record conversation verbatim from which insights can be extracted. As more customers ask questions, the chatbot can learn what they want and need. And teach you a few things about your customers’ needs. MOVE WITH ADVANCE FEATURE OF CHATBOT -Bot Templates The Chatbot Builder comes with built-in templates, so you don’t have to start from scratch. The templates are fully customizable, and you can configure it to the specific problems you are trying to solve. -Create Complex and Customized Scenarios Create smooth conversations with powerful logic. Build a true network of bot skills that interact with each other to make your conversation modular and fully adaptable. -Add Webhooks and API Integration Webhooks are useful to build advanced bots. Use our open APIs to connect the bot to your database, CRM, customer service tool or other apps to deliver contextual answers to users