I really enjoyed working with the support team at Cube. The implementation process was very efficient. In two weeks our company was up and running with Cube thanks to the support team. Once starting to use the product most of the features are intuitive and easy to learn. Areas that were pain points the support team worked as hard as they could to provide us with a solution. Cube is working to continue to iterate their product and provide new features. Cube also listens to their customers for feedback which is great as a power user. Their engineering and design teams have listened to my feedback on multiple occasions as they work to consistently improve the product. Review collected by and hosted on G2.com.
The least helpful areas of Cube are based on specifics with the ability to build models within excel. A few features (such as updating and fetching ranges) have to be done each time an adjustment is made to a model. I do feel like within excel updates happen while the model is being built (or by just fetching new data, without having to re-build the range, etc). I will say our company is more focused on detailed modeling using all Cube functions than a traditional FP&A team, and Cube support understands these frustrations and have it in their queue to resolve which is exciting. Review collected by and hosted on G2.com.
Hi Ethan,
Happy to hear you've been able to get started quickly and have been noticing our latest features. I will check internally to see if we can nudge along your concerns. Time saved during month-end close is music to our ears!
If you ever have additional feedback, Free free to reach out to me directly at preston.lam@cubesoftware.com.






