cside was straightforward to implement on our payment pages and cleanly covers PCI DSS requirements 6.4.3 and 11.6.1. The application itself is extremely intuitive, and it’s easy to understand where to go and what to do without needing to read through documentation.
Integration was simple and non-invasive. The implementation required little to no development effort and was ready to be rolled out within a few days. cside proxies our JavaScript by injecting its script first on the page, which allows it to monitor third-party scripts as well as HTTP header changes without adding unnecessary complexity.
Once in place, day-to-day usage is minimal. We receive weekly email reports that surface any relevant changes, and we only need to step in when action is actually required.
Support has been outstanding. We have direct access to the team through a dedicated Slack channel, and response times when issues arise are consistently impressive. Review collected by and hosted on G2.com.
The product is still relatively new, and there are some rough edges and occasional issues. That said, the team’s fast turnaround when problems arise significantly reduces the impact of these friction points. Review collected by and hosted on G2.com.
Thanks for sharing your experience Frédéric. We're always excited for opportunities to make our product better and are glad to hear you are satisfied with the experience so far. The pleasure is ours to work with your team :)
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