Crystal Features

Lead Facilitation (4)

Customer-facing Chatbot: As reported in 221 Crystal reviews. Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification: As reported in 226 Crystal reviews. Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up: Based on 221 Crystal reviews. Automatically contacts all leads.
Meeting Scheduling: As reported in 217 Crystal reviews. Utilizes natural language processing to set up meetings.

Opportunity and Pipeline Management: Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. This feature was mentioned in 218 Crystal reviews.
Data Entry: As reported in 210 Crystal reviews. Automates the entry of collected data.
Integrations / APIs: Based on 212 Crystal reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Candidate Screening: Tools that screen candidates for aptitude, personality, and essential work and job-related skills. This feature was mentioned in 115 Crystal reviews.
Assessment: Provides detailed reports with filter options to sort, compare, and analyze candidate results. 115 reviewers of Crystal have provided feedback on this feature.
Portal: Portal lets employers and candidates log into the system and view assessment results. 111 reviewers of Crystal have provided feedback on this feature.
Emotional Intelligence: Uses emotional intelligence to inform questions and asses how well a candidate fits within a team or role. This feature was mentioned in 112 Crystal reviews.
Logical Reasoning: Contains questions designed to test logical reasoning or problem-solving skills. This feature was mentioned in 109 Crystal reviews.
Big Five: Based on 110 Crystal reviews. Bases questions on the "Big Five" personality traits to see how well a candidate fits into a role.
Psychometric: Contains tests with psychometric questions that evaluate candidates based on how a candidate's personality and aptitude allows them to perform the role. 110 reviewers of Crystal have provided feedback on this feature.

Mobility: As reported in 108 Crystal reviews. Is accessible from a mobile device and by users on the go.
Messaging: Contains in-application messaging abilities. This feature was mentioned in 106 Crystal reviews.
Video Interview: Contains a video assessment/recording feature for users to answer questions candidly. This feature was mentioned in 103 Crystal reviews.
Simulation: Based on 104 Crystal reviews. Provides a simulation using digital or VR methods to assess how a potential employee performs tasks in real time.

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives

AI Personalization: Customizes or personalizes assessment questions to individual candidates with AI.
AI Predictive Insights: Analyzes candidate assessment results with AI to provide predictive insights on future performance, culture fit, or other elements.
AI Scoring: Automatically scores the talent assessment with the use of AI.
Assessment Generation: Uses generative AI to create psychometric, behavioral, or personality assessments.
AI Bias Detection: Detects and reduces bias with AI capabilities in assessment design, scoring, or recommendations.