Crunchtime Ops Execution Reviews & Product Details

Ops Execution is how top restaurant and convenience store operators ensure work gets done correctly, not just marked completed. This AI-powered operations execution solution gives operators and above-store leaders the ability to build and maintain execution integrity across key areas, like brand standards, task management and audits, food safety, corrective actions, and more.

Seller

Crunchtime

Discussions

Crunchtime Ops Execution Community

Languages Supported

Arabic, Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Central Khmer, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Tamil, Thai, Turkish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Thao Littler

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

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Verified User in Restaurants

Mid-Market (51-1000 emp.)

4/10/2024

"Best reporting/audit/in restaurant digital support tool I have used"

3.5/5

What do you like best about Crunchtime Ops Execution?

Zenput is great for gathering data and completing audits in restaurants. It is user friendly, affordable, and customizable. I highly recommend Zenput utilization whether you operate 1 restaurant or 100. Extremely easy to build projects and forms and make changes as needed. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

The back end user experience can be frustrating to navigate. Needlessly limits some functionality (like project recurrence time selection) and some of the features like reporting could be better. Overall it is the best but still has room to improve. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

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Hello! We're happy to hear that you find Zenput user-friendly and customizable for gathering data and completing restaurant audits. We appreciate your feedback and will consider your comments about the back-end user experience and reporting features for future improvements. I would also encourage you to submit your ideas for improvement to the Ideas Portal! Thank you again.

Verified User in Retail

Enterprise (> 1000 emp.)

1/9/2025

"Helpful Tool"

4/5

What do you like best about Crunchtime Ops Execution?

Easy to collect information from multiple locations. Emailed report function puts information in the hands of those making the decisions quickly. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Process to update users and hierarchy is not easy and there is a delay. Review collected by and hosted on G2.com.

Alan F.

Enterprise (> 1000 emp.)

4/10/2024

"Accountability"

5/5

What do you like best about Crunchtime Ops Execution?

Zenput makes your business run smoother. It gives you the opportunity to teach your team when they are submitting documents without missing the importance and becoming non compliant Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Dashboard drop downs. I wish we could toggle from % to % Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

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Hi Alan! We're thrilled to hear that Zenput is addressing task completion issues and enhancing the quality of your questions. We'll take note of your feedback about the dashboard drop-downs, but I would also encourage you to submit your specific ideas and requests to the Ideas Portal to ensure that our team considers them.

Matt S.

Enterprise (> 1000 emp.)

7/18/2023

"Drive OPS Efficiencies"

4/5

What do you like best about Crunchtime Ops Execution?

Drives operational efficiencies across the business, provides a communication platform, and is a great tool to collect information from the field teams. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Have been slow to develop requested / roadmap items. Review collected by and hosted on G2.com.

Lina V.

head coach

Small-Business (50 or fewer emp.)

5/17/2021

"Great tool for management!"

4/5

What do you like best about Crunchtime Ops Execution?

Zenput is very complete. We use it for our training system and for following up on cleaning lists. I haven't been able to attend your zoom trainings but I would love to so I can learn a little bit more in detail how to use zenput for our every day needs. I think that zenput is very organized and versatile. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

I wish zenput could integrate with other softwares such as harri. I am very content with zenput though, I think it works very well. I wish we could be able to organize the notes by sections on the user end, and that the submissions are easier to see for people on the same group. I guess I need to learn a little bit more about zenput though. Review collected by and hosted on G2.com.

Response from Pete Schott of Crunchtime Ops Execution

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Hi Lina thanks so much for the feedback. We're so glad that the platform is useful for you, and we'd like to support you as you continue to learn and use it more. For the areas that you mentioned disliking, our team would love help you with these -- you can contact a support rep directly via chat within the app, and our helpcenter (see link here) has useful tips. Thanks again for being a customer and for your feedback!

See how Crunchtime Ops Execution improved

Roger D.

Enterprise (> 1000 emp.)

8/15/2023

"Daily tasks completion and reporting done with ease"

5/5

What do you like best about Crunchtime Ops Execution?

Creation of forms, visibility throughout the field, communication and transparency in a matter of clicks. Easy to navigate and training our members was not difficult. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

It's very hard to dislike anything on Zenput. Whenever I ran into an issue, Zenput support was there to assist. Review collected by and hosted on G2.com.

What problems is Crunchtime Ops Execution solving and how is that benefiting you?

Before Zenput, we had manual forms that our store manager would have to fill out and submit to a Regional Area Manager. Sometimes these RAMs would only visit a store once a month, so there would be a month full of forms to review. Not so productive. Zenput forms are digital, so these forms could be reviewed instantly. Also, Zenput provides daily project completion so we could review which sites have or have not completed their daily duties. Review collected by and hosted on G2.com.

Kim M.

Small-Business (50 or fewer emp.)

8/15/2023

"added efficiency and better work process flow"

4.5/5

What do you like best about Crunchtime Ops Execution?

the flow that can be created so one worksheet can go from one person to another without having to send emails back and forth. Using zenput for our customer onboarding has cut our workload down and increased our efficiency Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

figuring out how to fill out a worksheet if you are the author of it. It is not intuitive to have to go to preview to fill out it. There should be an option to edit the form or fill it out. Review collected by and hosted on G2.com.

Verified User in Restaurants

Mid-Market (51-1000 emp.)

7/18/2023

"Zenput is a great tool for managing operations across multiple locations"

4.5/5

What do you like best about Crunchtime Ops Execution?

I like how Zenput allows me to create and assign tasks, track progress, and communicate with my team members across different locations. It helps me streamline workflows, ensure compliance, and improve performance. Zenput is easy to use, customizable, and integrates well with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

There is not much to dislike about Zenput, but sometimes it can be slow to load or sync data. Also, some features are only available on the mobile app and not on the web version. I would like to see more consistency and functionality across devices. Review collected by and hosted on G2.com.

What problems is Crunchtime Ops Execution solving and how is that benefiting you?

Zenput is solving several problems for me and my organization. It helps us manage operations across multiple locations, streamline workflows, ensure compliance, and improve performance. By allowing us to create and assign tasks, track progress, and communicate with team members, Zenput helps us stay organized and efficient. It also provides valuable insights through reporting and analytics, which helps us make data-driven decisions.

Overall, Zenput is benefiting me by making my job easier and more effective. It saves me time and effort by automating many routine tasks, and it helps me stay on top of everything that’s happening across all our locations. Zenput also helps us maintain high standards of quality and service, which ultimately benefits our customers and our bottom line. Review collected by and hosted on G2.com.

Andrew E.

Mid-Market (51-1000 emp.)

7/18/2023

"Zenput is one of the best tools to assist your business with accountability."

4.5/5

What do you like best about Crunchtime Ops Execution?

Zenput has made accountability as easy as the click of a button. It is extremely easy to assign tasks or projects. The reports that I receive in my email every morning allow me to see what stores are struggling with routine tasks. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

Creating templates can be a daunting task. If someone has never created a task before it takes some trial and error. Aside from that the program is phenomenal. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

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Hi Andrew! Thank you for taking the time to review Zenput - we really appreciate it! We're happy to hear that using Zenput has made it easy for you to be able to assign tasks and projects out to your team(s) and that you're benefitting from the reports. We're continuously developing improvements to our template creation functionality, but if there are any issues that you're experiencing currently, please don't hesitate to reach out to our Support team at support@crunchtime.com. Thanks again!

Verified User in Restaurants

Enterprise (> 1000 emp.)

2/8/2024

"They have provided easy to use for management for our restaurant location with a solid support team."

5/5

What do you like best about Crunchtime Ops Execution?

No paper forms everything digital and easy accessible as needed. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime Ops Execution?

No current issues. They have been very supportive in addressing all issues. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime Ops Execution

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Hi there - Thank you for taking the time to leave your positive feedback! We're happy to hear that Zenput provides easy accessibility and support for your restaurant management needs.