Crownpeak DQM Reviews & Product Details

Crownpeak Digital Quality Management (DQM) picks up where traditional web content management leaves off. It's specifically designed for multi-site, enterprise environments and works to automate key governance processes - delivering the unified and consistent application of content quality and legal or regulatory compliance standards across your global digital touchpoints. The platform comes with unrivalled compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also uniquely customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements. Designed to work with any CMS, Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments

Seller

Rezolve AI

Discussions

Crownpeak DQM Community

Languages Supported

Danish, German, English, French, Italian, Dutch, Norwegian, Spanish, Swedish

Solution Type

All-in-One

Overview by

Laura Adams (Marketing Manager at Crownpeak)

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 46 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

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Crownpeak DQM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Crownpeak DQM, and what problem is it built to solve?

Crownpeak DQM is the built-in Digital Quality Management component of Crownpeak’s digital experience platform. It is intended to help organizations maintain brand integrity, follow digital best practices, and support web accessibility compliance.

What languages does Crownpeak DQM support?

Crownpeak DQM supports 9 languages: Danish, Dutch, English, French, and German, among others.

What company sizes and industries is Crownpeak DQM the best fit for?

Crownpeak DQM appears best suited to larger organizations managing multiple websites, with a strong presence among enterprise and mid-market users. The industries with the clearest representation include:

Company size — Enterprise organizations, with mid-market teams also represented.
Industries — Financial services and banking, software and IT, consumer goods, and automotive.

How long does it take to implement Crownpeak DQM across a team?

Implementation time varies, though 1–3 months is the most commonly reported time to go live. Other reported experiences range from getting started within a day to taking longer than a year.

What customer support options does Crownpeak DQM provide, and how do users find the overall support experience?

Support is a notable part of the experience, with users describing helpful, responsive assistance and guidance on resolving issues. Some also find that tasks such as rerunning scans or clearing outdated dashboard results depend on support, which can slow things down.

What features or capabilities could make Crownpeak DQM even more useful?

Crownpeak DQM could be more useful with greater user control over routine checks and clearer explanations when issues appear. The improvements users would value include:

More self-service control to configure checkpoints and start or rerun scans without contacting support.
Clearer explanations of flagged issues, including why a rule applies and how to resolve it.
More reliable, timely updates after fixes, with fewer stale results and false positives.
More flexible reporting and clearer views for comparing recurring issues across sites.

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AF

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/17/2018

"DQM for website portfolio"

3.5/5

What do you like best about Crownpeak DQM?

Tracking and reporting of all sites across the bank at global level. We use this to promote digital best practices across sites - something that we are lacking at the moment. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Manually creating bespoke reports for the business. I manually extract and build reports that is more valuable to the company. Review collected by and hosted on G2.com.

Recommendations to others considering Crownpeak DQM:

Initial onboarding interface training is useful. Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

Identified code issues that we would otherwise not have seen. It has been used to encourage site owners and business units in a competitive manner to improve site issues and overall performance. Review collected by and hosted on G2.com.

VS

vicky s.

Small-Business (50 or fewer emp.)

4/17/2018

"really helpful"

4/5

What do you like best about Crownpeak DQM?

Really like the helpfulness of the system and that it can monitor several aspects to make the site better Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

some of the checkpoints aren't that relevant for us but i am aware that this can be updated Review collected by and hosted on G2.com.

AB

Verified User in Banking

Enterprise (> 1000 emp.)

4/17/2018

"Crownpeak DQM Review"

4.5/5

What do you like best about Crownpeak DQM?

I love how integrated this tool is into our BAU and how we can manage the quality of our sites with the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

I wish that we could make positive assessments as well as finding errors on our sites so we can see what is best in class. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

4/17/2018

"Get back down to 0"

5/5

What do you like best about Crownpeak DQM?

The ability to see where the errors are in real time, seeing them decrease to 0, but then change the checkpoints to start the challenge all over again. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

The tool is identifying incorrect errors. It should also be clarified when a single issue appears on multiple pages in the error list. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

4/17/2018

"A great way to keep up website maintenance"

4.5/5

What do you like best about Crownpeak DQM?

I like how the checkpoints are split into specific topics, and how you are able to download reports. It's very easy to navigate after playing around with it for a bit. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Sometimes the platform crashes or is faulty, or logs you out half way through - which can be frustrating. Review collected by and hosted on G2.com.

IC

Verified User in Computer Software

Enterprise (> 1000 emp.)

4/17/2018

"DQM during the development lifecycle"

5/5

What do you like best about Crownpeak DQM?

DQM used upstream in the development life cycle from agency through to integration. Quick Check use by Testers. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

That I can't see the checkpoints query, hopefully coming in the product soon. Review collected by and hosted on G2.com.