Crownpeak DQM Reviews & Product Details

Crownpeak Digital Quality Management (DQM) picks up where traditional web content management leaves off. It's specifically designed for multi-site, enterprise environments and works to automate key governance processes - delivering the unified and consistent application of content quality and legal or regulatory compliance standards across your global digital touchpoints. The platform comes with unrivalled compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also uniquely customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements. Designed to work with any CMS, Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments

Seller

Rezolve AI

Discussions

Crownpeak DQM Community

Languages Supported

Danish, German, English, French, Italian, Dutch, Norwegian, Spanish, Swedish

Solution Type

All-in-One

Overview by

Laura Adams (Marketing Manager at Crownpeak)

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 46 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Crownpeak DQM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Crownpeak DQM, and what problem is it built to solve?

Crownpeak DQM is the built-in Digital Quality Management component of Crownpeak’s digital experience platform. It is intended to help organizations maintain brand integrity, follow digital best practices, and support web accessibility compliance.

What languages does Crownpeak DQM support?

Crownpeak DQM supports 9 languages: Danish, Dutch, English, French, and German, among others.

What company sizes and industries is Crownpeak DQM the best fit for?

Crownpeak DQM appears best suited to larger organizations managing multiple websites, with a strong presence among enterprise and mid-market users. The industries with the clearest representation include:

Company size — Enterprise organizations, with mid-market teams also represented.
Industries — Financial services and banking, software and IT, consumer goods, and automotive.

How long does it take to implement Crownpeak DQM across a team?

Implementation time varies, though 1–3 months is the most commonly reported time to go live. Other reported experiences range from getting started within a day to taking longer than a year.

What customer support options does Crownpeak DQM provide, and how do users find the overall support experience?

Support is a notable part of the experience, with users describing helpful, responsive assistance and guidance on resolving issues. Some also find that tasks such as rerunning scans or clearing outdated dashboard results depend on support, which can slow things down.

What features or capabilities could make Crownpeak DQM even more useful?

Crownpeak DQM could be more useful with greater user control over routine checks and clearer explanations when issues appear. The improvements users would value include:

More self-service control to configure checkpoints and start or rerun scans without contacting support.
Clearer explanations of flagged issues, including why a rule applies and how to resolve it.
More reliable, timely updates after fixes, with fewer stale results and false positives.
More flexible reporting and clearer views for comparing recurring issues across sites.

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Verified User in Internet

Small-Business (50 or fewer emp.)

3/27/2019

"Great tool for all websites"

4.5/5

What do you like best about Crownpeak DQM?

It allows focus on the things you need to correct that may have an impact Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

It doesn’t highlight missing things and I want it to highlight what it expected Review collected by and hosted on G2.com.

patrick j.

Enterprise (> 1000 emp.)

9/27/2018

"helps us easily see where are issues are and provides us with the answers on how to fix"

4.5/5

What do you like best about Crownpeak DQM?

being able to pinpoint the areas of the sites that have issues and how to fix them Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

that it's usually a reactive tool, we need to get it into the cms so when content is being created it is prompting authors on how to do this properly. Review collected by and hosted on G2.com.

Lauren T.

Enterprise (> 1000 emp.)

4/17/2018

"Fantastic day!"

4/5

What do you like best about Crownpeak DQM?

It's great to talk to other users and really understand how we can potentially use the tool in a better and more efficient way. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Nothing, the speakers are varied, the food was fab! Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

Currently working with the Content Specialists to use the Page Checker, using this as a four eyed check and to pull out any errors prior to launch. Making them more efficient. Our Crown Peak guru has been working closely with the relationship manager in order to reduce the amount of errors across our sites. Review collected by and hosted on G2.com.

Mark B.

Enterprise (> 1000 emp.)

4/17/2018

"Crownpeak DQM URL Mining"

3.5/5

What do you like best about Crownpeak DQM?

That you can interrogate your urls for errors and mistakes, ensuring a better customer experience Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

UI could be better. Also, in the world of products and sub products, the way its structured needs to be better, such as the use of tree menus for instance instead of one big drop down list. Makes searching for a group of urls related across numerous products very difficult Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

9/27/2018

"DQM Product"

5/5

What do you like best about Crownpeak DQM?

DQM has offered our business an easy and affordable quality and compliance tool to support our compliance initiatives. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

The majority of products are packaged and only some aspects allow flexibility to add on. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

9/27/2018

"The perfect tool"

5/5

What do you like best about Crownpeak DQM?

Easy to use. Using the tool on a per page basis. Integration in the CMS Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

I'm finding my team is not holding up the standards. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

4/17/2018

"DQM Page Checker Review"

4.5/5

What do you like best about Crownpeak DQM?

The speed at which you can manage and access the quality of your sites and the way the tool is integrated into your BAU Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

I would like it to be able to have a positive search as well as picking out errors as it would be good to find "best in class" examples as well as errors Review collected by and hosted on G2.com.

Recommendations to others considering Crownpeak DQM:

It is a fantastic tool and it serves us well in consistent management of our sites Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

We use DQM to make sure our pages are accessible and usable but to also detect issues with SEO across all of our Public Sites within Digital Banking. Nobody knew about a lot of the issues we have and it has informed our training schedule within UX Review collected by and hosted on G2.com.

Charlotte B.

Enterprise (> 1000 emp.)

4/17/2018

"G4S Crownpeak DQM Review"

4.5/5

What do you like best about Crownpeak DQM?

Dashboards and leaderboards to show a comparison of different sites and sites over time Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Some of the usability in getting to my dashboards is a bit difficult Review collected by and hosted on G2.com.

Recommendations to others considering Crownpeak DQM:

I don't know of another tool on the market that can provide the same level of detail and information as well as supporting the process to improve things. Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

Governance of multiple sites to a consistent standard, plus compliance with GDPR and accessibility regulations (and keeping track of these!) Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/4/2018

"Solid tool for digital governance"

3.5/5

What do you like best about Crownpeak DQM?

The interface is easy to use and understand exactly where the issues lie. Page checker is helpful to make sure that SEO and accessibility are high before the page is published. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

It would be great if you didn't have to toggle between DQM and Crownpeak to make changes but were able to make them right within DQM. Review collected by and hosted on G2.com.

Recommendations to others considering Crownpeak DQM:

If you are migrating your CMS to Crownpeak, find out what the DQM checkpoints are prior to migrating so that you can avoid having a ton of error when your site goes live. Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

We are improving our SEO and overall site health with the help of DQM. Our site initially started out with over 9,000 errors and we have driven those down substantially. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/17/2018

"Good customer relation"

4.5/5

What do you like best about Crownpeak DQM?

Everytime I login I get excited and inspired I would like to work much more with improving the quality of the website I manage. I am also encouraged and supported by great customer success managers, hope to be able to set aside much more time to exploit this very interesting tool asap Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

It is a bit difficult to find my way around in the tool, which is also why we have not come so far yet in implementing a routine to use the tool consistently in our quality assurance Review collected by and hosted on G2.com.