Crownpeak DQM Reviews & Product Details

Crownpeak Digital Quality Management (DQM) picks up where traditional web content management leaves off. It's specifically designed for multi-site, enterprise environments and works to automate key governance processes - delivering the unified and consistent application of content quality and legal or regulatory compliance standards across your global digital touchpoints. The platform comes with unrivalled compliance monitoring capabilities, and covers everything from SEO, user experience (UX), mobile web, and accessibility requirements. It is also uniquely customizable enabling precision monitoring of your company's unique brand and business rules and content localization requirements. Designed to work with any CMS, Crownpeak's platform makes quality assurance seamless. It integrates directly with existing publication workflow, enabling digital marketers and content professionals to test and optimize their work in both pre- and post-publication environments

Seller

Rezolve AI

Discussions

Crownpeak DQM Community

Languages Supported

Danish, German, English, French, Italian, Dutch, Norwegian, Spanish, Swedish

Solution Type

All-in-One

Overview by

Laura Adams (Marketing Manager at Crownpeak)

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 46 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Crownpeak DQM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Crownpeak DQM, and what problem is it built to solve?

Crownpeak DQM is the built-in Digital Quality Management component of Crownpeak’s digital experience platform. It is intended to help organizations maintain brand integrity, follow digital best practices, and support web accessibility compliance.

What languages does Crownpeak DQM support?

Crownpeak DQM supports 9 languages: Danish, Dutch, English, French, and German, among others.

What company sizes and industries is Crownpeak DQM the best fit for?

Crownpeak DQM appears best suited to larger organizations managing multiple websites, with a strong presence among enterprise and mid-market users. The industries with the clearest representation include:

Company size — Enterprise organizations, with mid-market teams also represented.
Industries — Financial services and banking, software and IT, consumer goods, and automotive.

How long does it take to implement Crownpeak DQM across a team?

Implementation time varies, though 1–3 months is the most commonly reported time to go live. Other reported experiences range from getting started within a day to taking longer than a year.

What customer support options does Crownpeak DQM provide, and how do users find the overall support experience?

Support is a notable part of the experience, with users describing helpful, responsive assistance and guidance on resolving issues. Some also find that tasks such as rerunning scans or clearing outdated dashboard results depend on support, which can slow things down.

What features or capabilities could make Crownpeak DQM even more useful?

Crownpeak DQM could be more useful with greater user control over routine checks and clearer explanations when issues appear. The improvements users would value include:

More self-service control to configure checkpoints and start or rerun scans without contacting support.
Clearer explanations of flagged issues, including why a rule applies and how to resolve it.
More reliable, timely updates after fixes, with fewer stale results and false positives.
More flexible reporting and clearer views for comparing recurring issues across sites.

G2 reviews are authentic and verified.

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Verified User in Computer Software

Enterprise (> 1000 emp.)

7/23/2019

"Review for Quality Websites"

4/5

What do you like best about Crownpeak DQM?

User-friendly dashboards and easily customizable with basic training. User can handle with ease Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

At times it is hard to find the content with the issue in the report, for example in the content of the tab. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

8/1/2019

"Very nice product that helps finding issues early"

4.5/5

What do you like best about Crownpeak DQM?

Very nice product that helps finding issues early - on SEO, Accessibility, content errors. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Sometimes the robot cannot parse the website or some its pages and no clear explanation is available why it happened. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

3/27/2019

"I think it provides a good broad view of what is available"

4.5/5

What do you like best about Crownpeak DQM?

It's one place for lots of information which is set up in line with how the company is structured providing insights quickly and easily Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Some of the updates take time to come through and some of the mapping is off so there is a level of confusion Review collected by and hosted on G2.com.

Recommendations to others considering Crownpeak DQM:

It's a good basis to compile and source all of your information in one place where you can log and register your interests.

If you want to find out about speed, CX, UX or SEO, this is a great tool to enable you to do that.

I use it on a daily basis and we utilise this in markets across Europe to hold our agencies to account to ensure that sites built and delivered are up to standard. Review collected by and hosted on G2.com.

What problems is Crownpeak DQM solving and how is that benefiting you?

How we can improve CX and Consumer retention. How we can improve sales and online experiences. Review collected by and hosted on G2.com.

Verified User in Internet

Mid-Market (51-1000 emp.)

7/30/2019

"Review Crownpeak"

4.5/5

What do you like best about Crownpeak DQM?

The support is very kind and the guide to fix the problems are very clear Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Even asking the support to clean the dashboards the errors still showing even if have been fixed Review collected by and hosted on G2.com.

Iain G.

Global Digital Engagement Manager - Internal and External Networks

Public Relations and Communications

Enterprise (> 1000 emp.)

Originally submitted 4/17/2018

"DQM user for 8 years"

4.5/5

What do you like best about Crownpeak DQM?

The simplicity of the interface, and the ability to extract all relevant data according to various metrics Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

The manual export can be arduous, so the development of the data API is something to be welcomed Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

7/25/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"crown peak feedback"

4.5/5

What do you like best about Crownpeak DQM?

It is helpful in getting the pages broken links report and helps to monitor the web pages more accurately. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

I do not find any dislike using crown peak Review collected by and hosted on G2.com.

Kerry H.

Localization Sales Specialist

Information Technology and Services

Enterprise (> 1000 emp.)

3/27/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Toby Business Analyst review"

4.5/5

What do you like best about Crownpeak DQM?

The data output is very easy to work with and good to create reports across multiple sets. Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

I wish number of pages was included in every report Review collected by and hosted on G2.com.

Stephen N.

Stephen Narh

Enterprise (> 1000 emp.)

3/27/2019

"great tool"

3/5

What do you like best about Crownpeak DQM?

I like the reporting functionality of the tool. I it gives me an overview of all my sites Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

the speed and loading times can sometimes be a bit slow Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

3/27/2019

"A lot of useful information, but not that easy to update without support"

3.5/5

What do you like best about Crownpeak DQM?

The large amount of info and the extensive support from both our account manager and the support team Review collected by and hosted on G2.com.

What do you dislike about Crownpeak DQM?

Not being able to update checkpoints ourselves. Even though I realise some of it might be too technical for me to update myself, I'd like to be able to adjust 'easier' checkpoints, such as the spelling section. Review collected by and hosted on G2.com.