CrowdTangle

By CrowdTangle

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4.3 out of 5 stars

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CrowdTangle Reviews (36)

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Reviews

CrowdTangle Reviews (36)

View 2 Video Reviews
4.3
36 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and real-time trend tracking capabilities of CrowdTangle, which help them monitor social media performance and competitor activity effectively. The platform's ability to create personalized lists and provide insightful analytics is highly valued, although some users note the limited support for Twitter as a significant drawback.
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Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Good service but needs to bring back Twitter monitoring"
What do you like best about CrowdTangle?

Creating lists so I can track what celebrities and media say about particular topics saves me so much time. It's especially helpful with Instagram. I also appreciate that CrowdTangle is reasonably priced. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

Please bring back Twitter monitoring! CrowdTangle used to allow users to compile tweets and then email those tweets to ourselves. My team and I used it daily and would love to use it again. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Great experience of using CrowdTangle"
What do you like best about CrowdTangle?

Analytical tools are the best part as I can easily analyse all the competitors' info. There are much data and comparison provided, giving us a chance to know more what other's doing. After understanding the market's demand and standard, promotion and content ideas can be adjusted.

Besides, it is flexible for adding or removing some competitors in the wish list. And there is a notification about the change of ranking. So it's really good for me to use. I will recommend you guys to at least make a trial on it . Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

A clear and concrete user guide should be added, so that for beginners, we can easily know the implications of each data which let us come up with new ideas efficiently. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business (50 or fewer emp.)
"Helpful for trending social content that is on the rise"
What do you like best about CrowdTangle?

I like the filtering options, and I also like that you can find content as it is gaining popularity. I also like that it is now free! That was not the case when I began using it at Curiosity.com. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

The downside for me is that it took a while to understand to be able to use in a really meaningful way. The platform allows for such deep research that is very helpful to a niche user, but it took me some time to be able to utilize in that way and I felt I was just scraping the surface of content. The dashboard can be a little intimidating as well and just a little confusing. Review collected by and hosted on G2.com.

Maxime B.
MB
Community Manager
Mid-Market (51-1000 emp.)
"Free and complete analytics for Facebook insights"
What do you like best about CrowdTangle?

It's free, it's complete. You can create different dashboards, analyse competitors,... Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

Not for Twitter (as it was bought by Facebook) Review collected by and hosted on G2.com.

Verified User in Sports
AS
Mid-Market (51-1000 emp.)
"Good for comparing instagram metrics across the landscape, only has access to two platforms"
What do you like best about CrowdTangle?

Being able to compare our metrics across the competitive landscape Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

Only having access to two platforms, no access to Reels metrics Review collected by and hosted on G2.com.

AB
Small-Business (50 or fewer emp.)
"CrowdTangle is the all in one trend and virality checker tool made ever"
What do you like best about CrowdTangle?

The best thing which I like is the Competitor comparisons and real time trend which it provides with option to filter by language, location, and category of your own choice. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

The priority thing that CrowdTangle should solve is to focus on filtered results in languages other than English. The language based results other than English are not relevant and should be addressed on priority. Review collected by and hosted on G2.com.

NB
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best trend checker and competition research tool"
What do you like best about CrowdTangle?

I like the way it shows you the real time trend on social media and the best part is comparison between your page and competitors Facebook pages. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

As such there is none which I don't like, but the tool should improve the Dashboard formation option where we can add more competitive data with comparisons. Review collected by and hosted on G2.com.

Lily K.
LK
Social Growth and Distribution Fellow
Mid-Market (51-1000 emp.)
"CrowdTangle is great"
What do you like best about CrowdTangle?

It's very easy to navigate and gives a lot of information. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

Sad that you can no longer use it with Twitter. Review collected by and hosted on G2.com.

Bethany W.
BW
Features Writer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Helps keep you in touch with what you need"
What do you like best about CrowdTangle?

The ease of access - it's right there on my browser at all times Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

I would love for more information to be displayed Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise (> 1000 emp.)
"The new social listening essential"
What do you like best about CrowdTangle?

Crowdtangle is versatile tool that can be beneficial for media tracking, publicity, editorial, and even general social listening needs. The ability to create lists of publishers, influencers, etc. and hone in on what the conversation is about in real time is extremely useful to be reactive. Review collected by and hosted on G2.com.

What do you dislike about CrowdTangle?

The inability to backfill historical data on public social media pages and handles, and the inability to leverage complex boolean querying/filtering in dashboards. Review collected by and hosted on G2.com.

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