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At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Small-Business (41.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CrowdTangle
Star Rating
(36)4.3 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CrowdTangleMeltwater
Star Rating
(2,488)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in its Media Database feature, providing comprehensive access to a wide range of media contacts, which is crucial for effective outreach. In contrast, CrowdTangle's media capabilities are more limited, focusing primarily on social media analytics rather than extensive media contact management.
- Reviewers mention that Meltwater's Social Analytics tools, particularly in Keyword Tracking and Brand Monitoring, are robust, allowing for detailed insights into brand performance across various platforms. CrowdTangle, while strong in social engagement, does not offer the same depth in keyword and brand analysis.
- G2 users highlight that CrowdTangle shines in Post Performance analytics, providing clear metrics on how content performs across social media channels. Meltwater's performance metrics are solid but do not match the granularity that CrowdTangle offers in this area.
- Users on G2 report that Meltwater's Content Calendar feature is highly effective for planning and scheduling content, making it easier for teams to collaborate. In comparison, CrowdTangle lacks a dedicated content calendar, which can hinder workflow for teams focused on content strategy.
- Reviewers mention that Meltwater's Reporting capabilities, especially in Custom Reports and Report Customizability, are superior, allowing users to tailor reports to their specific needs. CrowdTangle's reporting features are more standardized, which may not meet the needs of users looking for detailed customization.
- Users say that Meltwater's Quality of Support is consistently rated highly, with many reviewers appreciating the responsiveness and helpfulness of the support team. In contrast, while CrowdTangle's support is adequate, some users have reported slower response times and less comprehensive assistance.
Pricing
Entry-Level Pricing
CrowdTangle
No pricing availableMeltwater
No pricing availableFree Trial
CrowdTangle
No trial information availableMeltwater
No trial information availableRatings
Meets Requirements
8.3
20
7.9
2,134
Ease of Use
8.5
20
7.9
2,168
Ease of Setup
7.8
6
7.8
1,148
Ease of Admin
8.1
6
8.1
929
Quality of Support
8.5
18
8.6
2,059
Has the product been a good partner in doing business?
8.3
6
8.4
935
Product Direction (% positive)
7.3
17
8.0
2,117
Features by Category
Social Analytics
7.7
5
7.8(won by 0.1)
524
7.0
5
7.7(won by 0.7)
512
8.0(tied score)
5
8.0(tied score)
517
Not enough data
6.8(won by default)
375
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
393
Not enough data
7.1(won by default)
424
Reports & Dashboards
7.7(tied score)
5
7.7(tied score)
543
8.0(tied score)
5
8.0(tied score)
563
8.3(won by 0.4)
5
7.9
480
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Collaboration
Not enough data
8.1
237
Not enough data
7.4
210
Not enough data
7.3
201
Not enough data
7.5
202
Not enough data
8.0
227
Not enough data
7.6
211
Social Management
Not enough data
8.3
279
Not enough data
7.8
266
Not enough data
7.4
236
Not enough data
7.9
274
Not enough data
6.5
207
Not enough data
7.1
207
Not enough data
7.3
99
Agentic AI - Social Media Management
Not enough data
5.8
23
Not enough data
6.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
22
Media Channels
Not enough data
7.3
633
Not enough data
7.2
655
Not enough data
8.5
728
Geographic Coverage
Not enough data
7.8
701
Not enough data
8.2
709
Not enough data
7.6
635
Reporting
Not enough data
8.2
707
Not enough data
8.1
695
Not enough data
7.9
687
Not enough data
7.9
712
Agentic AI - Media Monitoring
Not enough data
6.3
82
Not enough data
6.3
80
Not enough data
6.2
79
Not enough data
6.3
80
Not enough data
Feature Not Available
Generative AI
Not enough data
6.5
287
Not enough data
6.6
282
Audiences
Not enough data
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Data Analysis
Not enough data
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Agentic AI - Audience Intelligence Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
Not enough data
8.1
802
Not enough data
7.3
702
Not enough data
8.2
515
Not enough data
8.3
522
Not enough data
7.8
486
Not enough data
7.8
477
Agentic AI - Social Media Listening Tools
Not enough data
6.5
82
Not enough data
6.4
82
Not enough data
6.2
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
Not enough data
6.9
779
Not enough data
8.0
788
Not enough data
8.0
482
Not enough data
7.8
462
Influencer Marketing
Not enough data
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Agentic AI - Influencer Marketing Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Generative AI
Not enough data
6.6
155
Not enough data
6.7
152
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Outreach
Not enough data
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Reporting
Not enough data
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Agentic AI - Media and Influencer Targeting
Not enough data
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
User Rights/Roles
Not enough data
7.7
305
Not enough data
8.0
326
Categories
Categories
Shared Categories
CrowdTangle and Meltwater are categorized as Social Media Analytics
Unique Categories
CrowdTangle has no unique categories
Reviews
Reviewers' Company Size
CrowdTangle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Online Media
28.1%
Publishing
15.6%
Sports
9.4%
Broadcast Media
9.4%
Newspapers
6.3%
Other
31.3%
Marketing and Advertising
15.7%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.5%
Discussions
CrowdTangle has no more discussions with answers
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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