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Crossware Email Signature Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Crossware Email Signature to be extremely user-friendly, simplifying signature management across multiple devices effortlessly. (12 mentions)
Users commend the excellent customer support from Crossware, highlighting prompt assistance and helpful guidance from the team. (10 mentions)
Users value the signature quality of Crossware Email Signature, ensuring consistent, on-brand communication effortlessly. (8 mentions)
Users value the seamless integrations of Crossware Email Signature, enhancing their email communication effortlessly across various platforms. (6 mentions)
Users praise the easy setup of Crossware Email Signature, appreciating its straightforward process and helpful support. (5 mentions)
Users find Crossware Email Signature to be expensive, and suggest that value could increase with log storage options. (2 mentions)
Users desire more visibility into signature application logs, as current options limit tracking email signature usage effectively. (2 mentions)
Users find the clunky user setup interface lacking in sophistication which affects overall experience with Crossware Email Signature. (2 mentions)
Users find the administration complex, wishing for better log visibility to manage signature applications effectively. (1 mentions)
Users report encountering email issues where HTML files and icons inconsistently display on received emails. (1 mentions)

5 Pros or Advantages of Crossware Email Signature

5 Cons or Disadvantages of Crossware Email Signature

Crossware Email Signature Reviews (34)

Reviews

Crossware Email Signature Reviews (34)

4.8
34 reviews
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Alex N.
AN
Alex N.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 2/5/2025
"Solid product that does the job"
5/5
What do you like best about Crossware Email Signature?

Ease of use, especially since the new user interface. I've been using a number of years both at my current employment and my previous. Support is also very good. UK based, Dan and Ian will always be able to help. In terms of the product, once setup, its as easy as adding a user to a group, they will then get the signature on every email. rules also allow you to have more granular control, if you have a campaign running for a few week as an example, you can setup a rule with dates to apply the signature block, then say external only, for people in this group. Fantastic product. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Cant think of any at this moment in time, it does what we need well. Review collected by and hosted on G2.com.

Simon B.
SB
Simon B.
IT Consultant
Small-Business (50 or fewer emp.)
"Great solution for email signatures!"
5/5
What do you like best about Crossware Email Signature?

Crossware is a great product for adding signatures to Microsoft 365 emails. It's powerful web-based interface allows you to drag and drop elements into signatures, as well using HTML to get the exact look that you want. I like the way that you can create individual signatures for users, or have ones that apply to groups of users. Very handy for organisations that want different signatures based on department etc.

I have used Crossware for several clients, due to its easy implementation. In the event of any issues, their customer support is excellent and are always on hand to assist.

I would highly recommend Crossware for anyone wanting a powerful, centralised email signature solution Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

There is nothing about Crossware that I dislike so far! Review collected by and hosted on G2.com.

JM
Joanne M.
ICT Manager
Mid-Market (51-1000 emp.)
Originally submitted 1/30/2025
"Does what it says on the tin"
4.5/5
What do you like best about Crossware Email Signature?

It is easy to have different areas have slightly different signatures Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Discounting for charity could be more beneficial to us Review collected by and hosted on G2.com.

Nicole G.
NG
Nicole G.
Marketing Specialist
Mid-Market (51-1000 emp.)
"A great solution and easy / supportive team to work with!"
4.5/5
What do you like best about Crossware Email Signature?

The Crossware Email Signature solution has been very easy to use and implement. We did have some additional features and 'smarts' which we wanted to work into our banner advertising - the team were fantastic in jumping on a call with us to come up with a custom coded solution that would meet your needs. Nothing has been too much trouble for the support team and they are easy to reach and communicate with. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

The custom coding can be daunting to start with but the team has been helpful and supportive. The team are also looking at ways to negate the need for us to do custom coding and put the features needed into the UI. Review collected by and hosted on G2.com.

Basma B.
BB
Basma B.
Recruiter
Small-Business (50 or fewer emp.)
"Still don’t know"
5/5
What do you like best about Crossware Email Signature?

Creative not every one have the same signature Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Not free i think it should be more accessible Review collected by and hosted on G2.com.

Paul T.
PT
Paul T.
Property Consultant
Small-Business (50 or fewer emp.)
"Seamless Multi-Device Access with Easy Updates"
4.5/5
What do you like best about Crossware Email Signature?

the fact that i can use it across multiple devices without having to store onto the device itself and that I can update it at my leisure Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Sometimes the HTML file appears not to follow through and the icons can drop off on certain received e mails Review collected by and hosted on G2.com.

Soorej K.
SK
Soorej K.
Systems Administrator
Mid-Market (51-1000 emp.)
"Crossware Email Signature Software Evolved as a Leading Product"
4.5/5
What do you like best about Crossware Email Signature?

Crossware Email Signature Management has been in the market for more than 15 years and is the only software which is flexible for integration and easy to use with good customer support and the only Software Supporting HCL Domino Platform as well as M365. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

They could have provided some Tutorial Training Videos for customers. Review collected by and hosted on G2.com.

Darren W.
DW
Darren W.
Group Manager - Technology (CTO)
Mid-Market (51-1000 emp.)
"Crossware Support team made our unique requirements actually work"
5/5
What do you like best about Crossware Email Signature?

I think we stretch the functionality to its absolute limit; we have differing signatures & signature branding based on email sensitivity label, for example, and it gets more complicated from there. We have to change the "from" email domain for each of those brands based on that same label, and so on. Crossware support were exceptionally good - and fast - at helping us with the coding for the Rules and configuration that we needed to make this all work.

The Outlook plugin is very useful for those staff members who only have a small number of signatures where changing "from" address is necessary, or they are sending from a shared mailbox as the shared mailbox account. It was easy to deploy as well. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

It would be helpful if we could see the logs of what signature was being applied to which email - given the complexity of what we do with Crossware. I accept, though, that given the number of emails they're processing then log storage sizes would be horrific. I'd happily pay a bit more, though, for 30 days of log storage. Review collected by and hosted on G2.com.

Sean M.
SM
Sean M.
Account Manager
Small-Business (50 or fewer emp.)
"Crossware email signatures"
4.5/5
What do you like best about Crossware Email Signature?

Crossware allows us to create a standard email signature for a company and can be customised by role or division in the company. They can easily be modified so we can have a different message for standard and holiday periods.

The email signature is applied across the email regardless of whether I use a PC, the web app or a mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

With the new Outlook there can be a minor delay of just a second or two while it downloads the email signature from the server when using the app on a PC. Review collected by and hosted on G2.com.

RD
Ross D.
"Effortless Setup, Exceptional Support for Email Signatures"
4.5/5
What do you like best about Crossware Email Signature?

I find Crossware Email Signature exceptionally flexible and the best option among competitors. Its setup is straightforward due to the wizard feature, and the support team is incredibly helpful. I value the hands-off management and automatic application of signatures, enhancing convenience and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Nothing really Review collected by and hosted on G2.com.