CRM for Contact Centers Pricing Overview

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CRM for Contact Centers Pricing Key Insights

Last updated on Apr 09, 2026


Information about CRM for Contact Centers pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase CRM for Contact Centers must be conducted with the seller.

CRM for Contact Centers Alternatives Pricing

The following is a quick overview of editions offered by other Call Center Infrastructure (CCI) Software

Product Price Features
Freshdesk
Freshdesk Growth
$19.00Per User Per Month
Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer service on email.
  • Help Desk and Ticketing
  • OOB analytics and standard reports
  • Self-service knowledge base
  • Security, routing, SLA
Nextiva
Core
Starting at $15.001 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
  • Inbound & Outbound Voice
  • Business SMS
Talkdesk
Digital Essentials
$85.00Per User Per Month
Digital Engagement, email,chat, SMS, social channels, dashboards, reports, APIs and more. Key features include: -CXA -Digital Engagement (Email, Chat, SMS, Social Messaging) -Studio & Routing -Connections -API Access -Real-time Dashboards (Live) -Guardian

Various alternatives pricing & plans

Pricing information for the above various CRM for Contact Centers alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.