--- title: CRM Assistant for Gmail™ Reviews meta_title: 'CRM Assistant for Gmail™ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CRM Assistant for Gmail™ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 7 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

CRM Assistant for Gmail™ Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find email tracking incredibly helpful for timely notifications, enhancing project management efficiency. (1 mentions)
Users value the organization capabilities of CRM Assistant for Gmail™, enhancing project management through easy email tracking. (1 mentions)
Users find the lack of mobile support challenging, especially for essential platforms like WhatsApp. (1 mentions)
Users are frustrated by the limited access of CRM Assistant for Gmail™ on mobile, especially for WhatsApp communication. (1 mentions)

Top Pros or Advantages of CRM Assistant for Gmail™

1. Email Tracking
Users find email tracking incredibly helpful for timely notifications, enhancing project management efficiency.
See 1 mentions

See Related User Reviews

Albert O.
AO

Albert O.

Small-Business (50 or fewer emp.)

3.0/5

"Great Email Tracking for Project Management, but Mobile Limitations"

What do you like about CRM Assistant for Gmail™?

Email tracking and I will get notified easily and it makes it better manage more projects.

2. Organization
Users value the organization capabilities of CRM Assistant for Gmail™, enhancing project management through easy email tracking.
See 1 mentions

See Related User Reviews

Albert O.
AO

Albert O.

Small-Business (50 or fewer emp.)

3.0/5

"Great Email Tracking for Project Management, but Mobile Limitations"

What do you like about CRM Assistant for Gmail™?

Email tracking and I will get notified easily and it makes it better manage more projects.

Top Cons or Disadvantages of CRM Assistant for Gmail™

1. Lack of Mobile Support
Users find the lack of mobile support challenging, especially for essential platforms like WhatsApp.
See 1 mentions

See Related User Reviews

Albert O.
AO

Albert O.

Small-Business (50 or fewer emp.)

3.0/5

"Great Email Tracking for Project Management, but Mobile Limitations"

What do you dislike about CRM Assistant for Gmail™?

Mobile limitations is cannot work on Whatsapp and that is where I get most of my clients.

2. Limited Access
Users are frustrated by the limited access of CRM Assistant for Gmail™ on mobile, especially for WhatsApp communication.
See 1 mentions

See Related User Reviews

Albert O.
AO

Albert O.

Small-Business (50 or fewer emp.)

3.0/5

"Great Email Tracking for Project Management, but Mobile Limitations"

What do you dislike about CRM Assistant for Gmail™?

Mobile limitations is cannot work on Whatsapp and that is where I get most of my clients.

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Albert O.
AO
Albert O.
Project Manager
Sports
Small-Business (50 or fewer emp.)
"Great Email Tracking for Project Management, but Mobile Limitations"
3/5
What do you like best about CRM Assistant for Gmail™?

Email tracking and I will get notified easily and it makes it better manage more projects. Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

Mobile limitations is cannot work on Whatsapp and that is where I get most of my clients. Review collected by and hosted on G2.com.

Jaime Ernesto C.
JC
Jaime Ernesto C.
Coordination and Development in Social Media
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Efficient when it comes to automating customer management"
5/5
What do you like best about CRM Assistant for Gmail™?

Integrate various management suites with Gmail very well and in the process simplify repetitive tasks such as email archiving and attachment management. Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

It requires prior installations of SuiteCRM and plugins, which can be barriers for novice users or those who know nothing about such automation. Review collected by and hosted on G2.com.

Sarthak N.
SN
Sarthak N.
SDE-1
Enterprise (> 1000 emp.)
"Amazing experience of using CRM Assistant for GMAIL"
4.5/5
What do you like best about CRM Assistant for Gmail™?

The most helpful thing about CRM assistant for gmail is that the ease of integrating it with gmail was so good and quick. Also I recommended it to my older seniors and the ease of use made it possible for them as well to use it. It has a lot of features and has sufficient ones for doing its task optimally and efficiently. I along with my tteam have used it quite frequently and it is due to its ease of implementation. The customer supportt is good just that it can have more AI features in it. Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

I did not get the way to contact the customer support though to make it more streamlined they should be using chatting bots so that handling the customer support is much more easier. Review collected by and hosted on G2.com.

Shipra P.
SP
Shipra P.
Test Engineer
Small-Business (50 or fewer emp.)
"Best way of communication"
5/5
What do you like best about CRM Assistant for Gmail™?

Yes I really like Best way of communication. It's seamless integration and contract management is very nice. Activity logging is also very nice. Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

Just cost nothing else every thing is perfect Review collected by and hosted on G2.com.

Priyanka S.
PS
Priyanka S.
Quality Analyst
Mid-Market (51-1000 emp.)
"Effortlessly Organize and Enhance Gmail with CRM Assistant"
4/5
What do you like best about CRM Assistant for Gmail™?

Save email records from Gmail to our CRM and whenever we need we have to access email only we are able to find all CRM records as it synced with CRM also it is very easy to use for beginner. Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

Limited functionality and customization offered by the CRM Assistant. Review collected by and hosted on G2.com.

Niha S.
NS
Niha S.
Technical Recruiter
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Keep track on customer need and maintain good communication"
4.5/5
What do you like best about CRM Assistant for Gmail™?

Good set up for everything and we can use it for scheduling and reminding Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

Nothing to dislike as it good no cons at all Review collected by and hosted on G2.com.

MA
Md A.
Enterprise (> 1000 emp.)
"Review for CRM Assistant for Gmail"
3.5/5
What do you like best about CRM Assistant for Gmail™?

It can be easily integrated with other tools like sales, invoice,s and others Review collected by and hosted on G2.com.

What do you dislike about CRM Assistant for Gmail™?

It requires technical know-how , so one should be very sound. Review collected by and hosted on G2.com.
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