CrimeTracer Reviews & Product Details

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Seller

SoundThinking (formerly ShotSpotter)

Discussions

CrimeTracer Community

Overview by

Justine Chen

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CrimeTracer Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CrimeTracer, and what problem is it built to solve?

SoundThinking specializes in public-safety technology, including tools that support data-driven policing and crime analysis. Its solutions are intended to help improve community safety and the effectiveness of public-safety operations.

Does CrimeTracer offer an open API, and what does it integrate with?

CrimeTracer does not offer an open API.

G2 reviews are authentic and verified.

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UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

7/31/2018

"Wish more used it"

4.5/5

What do you like best about CrimeTracer?

Comprehensive database of LE contacts. Fairly intuitive and robust Review collected by and hosted on G2.com.

What do you dislike about CrimeTracer?

Its not universally adopted. So, while it is a good program, it's not a one-stop-shop. Review collected by and hosted on G2.com.

TS

Tommy S.

Criminal Intelligence Analyst II

Mid-Market (51-1000 emp.)

6/7/2016

"i2 Analysts Notebook in i2 Suite"

4.5/5

What do you like best about CrimeTracer?

I like the function of the i2 Analysts Notebook the best because it allows my agency to build complex link analysis charts and interface with the Records Management System and the Computer Aided Dispatch programs for a multitude of things. The look and feel of version 9 is also excellent and much more updated to feel more like a newer Microsoft product. I much prefer it over the previous versions. Review collected by and hosted on G2.com.

What do you dislike about CrimeTracer?

I really have nothing bad to say about the program, except for an average user, it can be difficult to learn because the program allows you to do so much. I also use RF Flow and much prefer to use i2 Analysts Notebook. Even though many argue RF Flow is easier to use, I believe i2 is a more sound product with more features and a better feel and look overall. Review collected by and hosted on G2.com.

Recommendations to others considering CrimeTracer:

Become very knowledgeable about i2 products and determine if you are a "techy" person or at least someone who can learn to build complex queries, especially if you are planning to use the i2 Analysts Notebook. Review collected by and hosted on G2.com.

What problems is CrimeTracer solving and how is that benefiting you?

I work with a police agency so we are usually looking at suspects, victims, stolen property, involved vehicles, cell phones, etc. and usually the use of i2 is to assist us in building flow charts, as well as cell phone/link analysis charts and connect cases and persons. Review collected by and hosted on G2.com.