CoverMyMeds Platform Reviews & Product Details

CoverMyMeds Platform Overview

What is CoverMyMeds Platform?

CoverMyMeds is a web-based provider of Prior Authorization (PA) support for physicians and pharmacists.

CoverMyMeds Platform Details
Product Description

CoverMyMeds is a web-based provider of Prior Authorization (PA) support for physicians and pharmacists.


Seller Details
Seller
CoverMyMeds
Company Website
Year Founded
2008
HQ Location
Columbus, OH
Twitter
@CoverMyMeds
2,819 Twitter followers
LinkedIn® Page
www.linkedin.com
1,270 employees on LinkedIn®
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CoverMyMeds Platform Reviews

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Registered Nurse
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Nice to have everything online in drop down menus. Much easier than writing it all by hand on a paper form and faxing it to the company. Ease of making sure you're filling out the right form is a plus, rather than searching the insurance company website for the right form. Review collected by and hosted on G2.com.

What do you dislike?

Slight limitations sometimes if the option you need is not one of the drop down menu options but a response is required. However I have not had any forms rejected for completing them with information that may not be in the exact right section if I'm unsure. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

An easier and faster alternative to paper prior authorizations. Definitely recommend trying it out to see if it works for your organization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps to get prior authorizations done much faster than the usual on-paper method. Without Cover My Meds we are generally contacted by the pharmacy to inform us a prior authorization needs to be completed. This step often takes some time, sometimes several weeks, for the pharmacy to get in touch with us. Then a nurse in our office sometimes has to contact the insurance company directly for more information on what form is needed. Then the nurse searches the insurance company website for the correct form, prints out a paper copy, fills it out by referencing the patient's chart, and faxes it to the insurance company and/or pharmacy. We then wait for a response from the insurance company and/or pharmacy via fax which can take several days to weeks. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Often instant decisions on PAs, doctor and patient

info is automatically saved for next time, super easy to create an account which is nice because I have to teach so many people to use it. Review collected by and hosted on G2.com.

What do you dislike?

I wish there was a way to print the blank forms for ones that do not offer electronic decisions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PAs are much easier to do and once doctors and nurses know how easy it is they are much more likely to complete their end of the PA. (Can’t take screenshots due to HIPAA) Review collected by and hosted on G2.com.

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Open Discussions in CoverMyMeds Platform
MA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the features that we are able to use. I enjoy the fax from chart and updated letter area. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the fact that it takes so long to get things integrated into the system and functioning. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is an easy product to use but you have to watch out for Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are getting our patients roomed and taken care of. I enjoy all of the features that are offered. Review collected by and hosted on G2.com.

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Mechanical Engineering team lead
Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

1. time saving as it reduces the paper work and making things online.

2. Easy to contact the prescriber and the insurance in order to obtain the PA.

3. They also send notification once approved which lessen the burden on the pharmacy and the doctor staff for calling each other.

4. Also helps to keep the track of the data and we can explain the patient their reason of the rejection.

5. effective and effortless

6. make the workflow smooth. Review collected by and hosted on G2.com.

What do you dislike?

sometimes we have to wait (which is standard wait time) when patient need the medicine in urgency.

other than that no problem with the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Highly Recommends.

If you would like to smooth your workflow and lessen the burden on your staff, these is the right thing you are looking .

Dont wait just go for it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using it almost 3 times a week, to send PA to the doctors or the insurance.

Entering data in the system is easy, all you need is to click the PA button on your pharmacy software and all the data will be filled automatically.

Thus one click of the button and you are all set. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It helps with getting prior authorizations through for some patients which is very convenient when there have been some problems with insurance. Review collected by and hosted on G2.com.

What do you dislike?

The system sometimes does not work or crashes and this seems to occur whenever there is something that really needs to be done. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sometimes this system crashes so just be aware that they may happen. But, it does save a lot of time when it does work so that not as many phone calls have to be made to doctors and insurance companies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for prior authorizations, it helps because it has a good data base and usually is helpful when it is up and running. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Most forms are readily available when you search the patient's health plan. It cuts out the middle man. Allows you to fax directly via the site and sends correspondence to the provider and pharmacy. Review collected by and hosted on G2.com.

What do you dislike?

Not all forms upload correctly. I have had times that the form was sent to the wrong company causing a delay in the process. A delay in this process could cause a patient not to get medications they need on time making them spend unnecessary money, use samples or simply stop using drugs they need due to lack of physician follow through. This tool is helpful when used with caution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure the forms are correct so you don't keep patients waiting if they are incorrectly submitted. Follow up is key. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving MAs time. Helping with organization be streamlining the PA process. It makes time for the MAs to be helping the patients with more immediate tasks and get off the phone. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best part about cover my meds was that it is very organized and user friendly to use Review collected by and hosted on G2.com.

What do you dislike?

Learning how to use the program can be tricky at first since there are a lot of options Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It was able to solve and evaluate performance on patients in out system based on medications and their regimen Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its all electronic so no need of faxing documents.

Can check real time update on all requests.

Good customer service.

Most efficient and quick way of doing a Prior Authorization. Review collected by and hosted on G2.com.

What do you dislike?

not enough marketing or training to end users. Doctors offices are not aware on how to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Efficient way of doing Prior Authorizations. Review collected by and hosted on G2.com.

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UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Simple and easy design. Able to find everything needed. Review collected by and hosted on G2.com.

What do you dislike?

There is not much that disliked. Could have used more options to give senders and receivers to get information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The CoverMyMeds platform was used to easily send Prior Authorizations to doctors. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I enjoy this program because I was able to help an uninsured customer obtain their seizure medication at a discounted price. Review collected by and hosted on G2.com.

What do you dislike?

Patients are normally expecting a bigger discount than they actually recieve Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been able to solve medication related issues with uninsured patients Review collected by and hosted on G2.com.

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UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love this because it has everything you need and for many forms it will auto populate them. It also gives you a key which you can give to doctors to look up and do the prior authorization request. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I could think of would be that there could be a simplified version for the doctors and nurses. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try running a test prior auth before using if you like; they allow those and it works great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prior authorization requests and realizing that the prior authorization process is too involved for most doctors and nurses to do in a reasonable timeframe Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and access to many plans for PAs Review collected by and hosted on G2.com.

What do you dislike?

Not all plans participate or associate with cmm Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Na Review collected by and hosted on G2.com.

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Pharmacy Intern
Pharmaceuticals
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This does a lot of work for you in terms of expediting the prior authorization process! If you know what you're doing, it only takes a few clicks to get a PA request sent to the provider. Review collected by and hosted on G2.com.

What do you dislike?

The sequence of events can be a bit confusing if you're not sure exactly what medications or disease conditions you're dealing with. The software tries to help you by providing more information for required fields, but when you're rushing it can feel not very intuitive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this to speed up the prior authorization process Review collected by and hosted on G2.com.

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Clinical Office/Medical Assistant
Medical Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It loads the information for the patient into the prior auth for you Review collected by and hosted on G2.com.

What do you dislike?

The questions are sometimes redundant and irrelevant Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prior authorization speed and effeciency Review collected by and hosted on G2.com.

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