Coralogix Features
Network Management (14)
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Activity Monitoring
Documents the actions from endpoints within a network. Alerts users of incidents and abnormal activities and documents the access point.
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Asset Management
Keeps records of each network asset and its activity. Discovers new assets accessing the network.
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Log Management
Provides security information and stores the data in a secure repository for reference.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
File Integrity Monitoring
Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Incident Management
Manage and track all disruptions and incidents
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Policy Management
Create, manage, and track policies and procedures within an organization
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Incident Management (7)
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Event Management
Alerts users of incidents and allows users to intervene manually or triggers an automated response.
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Automated Response
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
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Incident Reporting
Documents cases of abnormal activity and compromised systems.
Real-Time Reporting
Active reporting of data and metrics
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Incident Logs
Information on each incident is stored in databases for user reference and analytics.
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Incident Alerts
Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
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Incident Reporting
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
Security Intelligence (5)
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Threat Intelligence
Stores information related to common threats and how to resolve them once incidents occur.
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Vulnerability Assessment
Analyzes your existing network and IT infrastructure to outline access points that can be easily compromised.
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Behavioral Analytics
Track and analyse user behavior within a system or network
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Data Examination
Allows users to search databases and incident logs to gain insights on vulnerabilities and incidents.
Real-Time Data
Receive data and information in real time
Functionality (18)
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Performance Monitoring
Continuously monitors network performance across the entire span of a network.
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Alerting
Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.
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Multi-Network Capability
Provides monitoring capabilities for multiple networks at once.
Multi-Network Capability
Provides monitoring capabilities for multiple networks at once.
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Anomaly Detection
Constantly monitors activity related to user behavior and compares activity to benchmarked patterns.
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Network Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
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Scalability
Provides features to allow scaling for large organizations.
Artificial Intelligence
Utilizes artificial intelligence to analyze big data.
Machine Learning
Utilizes machine learning to analyze big data.
Systems Monitoring
Monitors logs and activities from a wide range of IT systems.
IT Monitoring
Gather metrics to assess the performance of IT infrastructure and network in real-time
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
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Diverse Systems Monitoring
Monitor usage and activity on a diverse array of IT systems, e.g., servers, databases, and networks.
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Real-Time Analytics
Generate real-time high-level and/or in-depth analytics regarding monitored systems activity.
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Observability
Generate insights into IT systems utilizing event metrics, logging, traces, and metadata.
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AI/ML Integration
Integrate AI and/or machine learning capabilities to identify and address potential and active failures and errors.
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Cloud Observability
Monitors cloud microservices, containers, kubernetes, and other cloud native software.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Management (12)
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Performance Baseline
Sets a standard performance baseline by which to compare live network activity.
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Data Visualization
Charts or graphs live and historical network performance for quick status checking and analysis.
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Path Analysis
Gives insights into which specific network paths are performing suboptimally.
Real-Time Data
Receive data and information in real time
Historical Trend Analysis
Review data from past periods to reveal recurring tendencies
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System Integration
Integrates with a variety of IT systems.
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Alerting
Automatically alerts necessary parties via email, text, or call when issues are identified.
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Reporting
Generate sreports and dashboards highlighting trends and key metrics around issues and issue resolution.
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Single Pane of Glass
Consolidate IT systems monitoring overviews to a single pane for quick insights.
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Dashboards and Visualization
Offer pre-built and custom reporting and dashboards for quick insights into system states.
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Performance Baselines
Set expected baselines for system functions.
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Alerting
Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors.
Monitoring (16)
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Usage Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
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Database Monitoring
Monitors performance and statistics related to memory, caches and connections.
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API Monitoring
Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
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Real-Time Monitoring - Cloud Infrastructure Monitoring
Constantly monitors system to detect anomalies in real time.
Security and Compliance Monitoring
Enables monitoring of security and compliance standards across cloud infrastructure.
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Performance Baselines
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Performance Analysis
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Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
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AI/ML Assistance
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Multi-System Monitoring
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Container Monitoring
Analyze the performance of containers
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Resource utilization
Optimizes resource allocation.
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Real-time monitoring
Consistently monitors processes for applications and IT infrastructure to detect anomalies in real-time.
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Performance baseline
Sets up standard performance baseline to compare live container activities.
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API monitoring
Traces connections between different containerized environments and detects anomalies in functionality, user accessibility, traffic flows, and tampering.
Administration (4)
Auto-Scaling & Resource Optimization
Automatically scales resources based on demand and optimizes for performance and cost.
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Security Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
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Security Integration
Integrates additional security tools to automate security and incident response processes.
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Multicloud Visibility
Allows users to track and control activity across cloud services and providers.
Analysis (13)
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Reporting
Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
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Track Trends
Allows user to track log trends.
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Detect Anomalies
Identify and predict anomalies in real-time with outlier detection and uncover root-causes
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Metric and Event Data
Analyze both metric and event data on the same platform regardless of source or structure
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Search
Search your logs for troubleshooting and open-ended exploration of your data
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Alerts
Create alerts based on search patterns, thresholds for specific log metrics, or other conditions
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Live Tail
See your data, in real time, streaming into the system from multiple data sources
Real-Time Data
Receive data and information in real time
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Search
Allows users to search logs for troubleshooting and open-ended exploration of data.
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Reporting
Creates reports outlining resource, underutilization, cost trends, and/or functional overlap.
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Visualization
Presents information and analytics in a digestible, intuitive, and visually appealing way.
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Track trends
Allows users to track log trends.
Automation (6)
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Metadata Management
Indexes metadata descriptions for easier searching and enhanced insights
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Artificial Intelligence & Machine Learning
Facilitates Artificial Intelligence (AI) or Machine Learning (ML) to enable data ingestion, performance suggestions, and traffic analysis.
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Response Automation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
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Continuous Analysis
Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
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Resolution automation
Diagnoses and resolves incidents without the need for human interaction.
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Automation
Efficiently scales resource usage to optimize spend whith increased or decreased resource usage requirements.
Issue Resolution (6)
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Root Cause Identification
Directly identifies, or increases identification speed for, root causes for IT system issues.
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Proactive Identification
Proactively identifies trends on IT systems that could lead to failures or errors.
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Resolution Guidance
Provides paths, suggestions, or other general assistance towards issue resolution.
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Root cause identification
Directly identifies, or increases identification speed for, root causes for container issues.
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Resolution guidance
Provides paths, suggestions, or other general assistance towards issue resolution.
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Proactive identification
Proactively identifies trends on container systems that could lead to failures or errors.
Activity Monitoring (4)
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Usage Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
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Database Monitoring
Monitors performance and statistics related to memory, caches and connections.
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API Monitoring
Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
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Activity Monitoring
Actively monitors status of work stations either on-premise or remote.
Security (3)
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Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse.
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Risk Analysis
Identifies potential network security risks, vulnerabilities, and compliance impacts.
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Reporting
Creates reports outlining log activity and relevant metrics.
Data Preparation (4)
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Data Sources
Automatically collect logs from all your services, applications, and platforms
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Indexing
Automate the indexing of machine data that's critical to your operations
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Automated Tagging
See log data in context with automated tagging and correlation
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Data Blending
Mix and match data from apps, hosts, containers, services, networks, and more
Visualization (5)
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Dashboards
Visualize log data on dashboards
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Data Discovery
Drill down and explore data to discover new insights
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Dashboard
Alter the layout and content of dashboards
Response (5)
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Dashboards and Visualization
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Incident Alerting
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Root Cause Analysis (RCA)
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Data Visualization
Graphical representation of data
Performance (1)
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Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Alerts management (3)
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Multi-mode alerts
Alerts over email, text, phone call, or more to multiple parties.
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Opimization alerts
Provides information related to unnecessary spending and unused resources.
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Incident alerts
Gives alerts when incidents arise.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
Monitoring - Network Monitoring (7)
360-Degree Network Visibility
Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.
Automated Network Discovery
Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.
Real-Time Monitoring
Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.
Bandwidth Monitoring
Measure the actual bandwidth available on a local network (LAN or WiFi)
IP Address Monitoring
Monitor the IP addresses of the incoming traffic
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Multi-Location Monitoring
Monitor networks, websites, or other assets across multiple locations
Analytics - Network Monitoring (2)
Predictive Performance Analytics
Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.
Packet & Flow Analysis
Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.
Security - Network Monitoring (25)
Encrypted Data Transmission
Ensures all monitored network data is securely encrypted both in transit and at rest.
Zero Trust and Identity Management
Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.
Integrated Network Security
Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Data Storage Management
Manage and store data in a database
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Change Management
Track and monitor efficient handling of all changes/transitions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Network Resource Management
Monitor and manage resource utilization for network infrastructure
Patch Management
Install software updates and bug fixes remotely
Network Performance - Network Monitoring (2)
Dynamic Network Optimization
Continuously analyzes and adjusts network configurations to optimize performance and reliability.
Automated Tasks Routing
Automates routine network monitoring tasks, reducing operational overhead and human error.
AI Automation - Network Monitoring (3)
Machine Learning-Based Anomaly Detection
Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.
Self-Healing Networks
Automates corrective actions for common network issues, reducing downtime and manual intervention.
Predictive Network Maintenance
Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.
Telemetry Collection & Ingestion - Observability (2)
Multi-Telemetry Ingestion
Ingests and processes multiple telemetry types, such as logs, metrics, and traces.
OpenTelemetry Support
Supports ingestion and standardization of observability data via OpenTelemetry protocol.
Visualization & Dashboards - Observability (4)
Service Dependency Mapping
Displays relationships between services to visualize system dependencies.
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Unified Dashboard
Provides a consolidated view of system-wide telemetry in a single dashboard.
Trace Visualization
Allows users to explore and visualize distributed traces and span relationships.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Correlation & Root Cause Analysis - Observability (3)
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Cross-Telemetry Correlation
Correlates logs, metrics, and traces to surface performance patterns and root causes.
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Root Cause Detection
Identifies likely causes of issues using system insights and correlation logic.
Intelligent Alerting
Automatically alerts users to anomalies or critical events using contextual data.
Scalability & Ecosystem Integration - Observability (6)
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Kubernetes Monitoring
Provides observability into containerized workloads and Kubernetes clusters.
Hybrid/Multi-Cloud Support
Enables observability across public cloud, private cloud, and on-prem environments.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Container Monitoring
Analyze the performance of containers
Activity Monitoring
Track and report on everything that happens within the system or network
AI Features - Observability (3)
Predictive Insights
Forecasts future system issues based on historical performance trends.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Anomaly Detection
Uses machine learning to detect unusual behavior across telemetry data.
Agentic AI - Security Information and Event Management (SIEM) (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cloud Security Monitoring and Analytics (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Network Monitoring (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Application Performance Monitoring (APM) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Log Analysis (8)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - IT Alerting (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Cloud Infrastructure Monitoring (6)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - AIOps Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Monitoring (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI Automation - Cloud Infrastructure Monitoring (2)
AI-Powered Anomaly Detection
Utilizes machine learning to automatically detect and alert on unusual patterns in infrastructure metrics.
AI-Driven Insight Recommendations
Provides AI-generated insights and actionable recommendations to optimize resource performance and cost.
Agentic AI - Observability Software (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Additional Functionality (183)
Root Cause Analysis
Identify and analyse the reasons behind accidents
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Application Security
Identify and respond to security threats to developed applications
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Data Aggregation
Collect, process and structure data from multiple sources for further analysis
Incident Management
Manage and track all disruptions and incidents
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Issue Tracking
Record and follow the progress of every issue
Anomaly Detection
Automatically identify unusual behavior
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Data Visualization
Graphical representation of data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Correlation Analysis
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Import/Export
Import and export data to and from software applications
Data Classification
Grouping log entries based on similar attributes.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Pattern Detection and Recognition
Filtering incoming messages/alerts and detecting patterns to spot anomalies.
Analytics
Tools for the systematic analysis of various types of data or statistics
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Tracking
Log Collection
Collects and aggregates data from various systems within the IT environment
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Log Analysis
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Data Analysis Tools
Analyze survey results via statistical testing or crosstabs directly within the software
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Predictive Analytics
Predict future data based on historical data sets
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Dashboard Creation
Creation and customization of dashboards
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Alerts/Escalation
System alerts about the need to escalate an issue or request
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Single Sign On
Allow users to access multiple services after entering their login credentials once
Prioritization
Arrange tasks based on the level of priority or urgency
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Log Rotation
Automatically renames, resizes/compresses, archives or deletes old or oversized log files
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Server Logs
Log files automatically created for all activities performed by servers, such as a history of web page requests
Incident Management
Manage and track all disruptions and incidents
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Log Parsing
Splits and groups log data automatically or according to user-defined rules
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
API
Application programming interface that allows for integration with other systems/databases
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Customizable Reports
Alter the layout and content of reports
Real-Time Reporting
Active reporting of data and metrics
Policy Management
Create, manage, and track policies and procedures within an organization
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Vulnerability Management
Detect (and block) vulnerabilities and threats in your applications based on vulnerability information
Load Balancing
Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
Asset Discovery
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Data
Receive data and information in real time
Incident Reporting
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Real-Time Analytics
Analyze and gain insights into data in real-time
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Threat Intelligence
Information to prevent, understand and identify cyber threats
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Workflow Management
Create, design and manage workflows for repetitive tasks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Issue Tracking
Record and follow the progress of every issue
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Log Management
Collects and aggregates data from various systems within the IT environment
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Incident Management
Manage and track all disruptions and incidents
Root Cause Analysis
Identify and analyse the reasons behind accidents
Prioritization
Arrange tasks based on the level of priority or urgency
Key Performance Indicators
Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Application Security
Identify and respond to security threats to developed applications
Risk Analysis
Analyze potential risks across the organization
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Prioritization
Arrange tasks based on the level of priority or urgency
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Visualization
Graphical representation of data
Real-Time Data
Receive data and information in real time
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Bottleneck Identification
Detect areas where test errors occur
API
Application programming interface that allows for integration with other systems/databases
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Dashboard Creation
Creation and customization of dashboards
Data Import/Export
Import and export data to and from software applications
Baseline Manager
Define network parameters and threshold settings to monitor network health and take necessary precautions
Issue Tracking
Record and follow the progress of every issue
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Prioritization
Arrange tasks based on the level of priority or urgency
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Real-Time Reporting
Active reporting of data and metrics
Application Management
Track, manage and store the applications of potential future members, customers or candidates
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Incident Management
Manage and track all disruptions and incidents
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Status Tracking
Track the status over time for a request, process, asset, or transaction
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Customizable Reports
Alter the layout and content of reports
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Single Sign On
Allow users to access multiple services after entering their login credentials once
Workflow Management
Create, design and manage workflows for repetitive tasks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Configurable Workflow
Configure existing workflows to meet your organization's needs
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Risk Assessment
Initiate collection and analysis of known risks
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Self-Updating Maps
Dynamic maps that update whenever network changes are made
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Dependency Tracking
Track and manage task relationships and dependencies
Data Import/Export
Import and export data to and from software applications
Data Connectors
Connect to big data sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Map Exporting
Export a map or layout to share
API
Application programming interface that allows for integration with other systems/databases
Color Codes/Icons
A way to visually represent data where different categories of items are marked with different colors
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Document Storage
Store and organize documents in a centralized system
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Scheduling
Plan availability and assign specific time slots for tasks and resources
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Customizable Reports
Alter the layout and content of reports
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Downtime Tracking
Track unplanned equipment or network failures
Threshold Alerts
Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
Simple Network Management Protocol (SNMP)
Internet standard protocol for collecting information about managed devices on a network
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Network Mapping
Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Virtualization
Create a virtual version of operating systems, storage devices, or computer network resources
Baseline Manager
Define network parameters and threshold settings to monitor network health and take necessary precautions
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Mobile Alerts
Notifications via mobile devices
Alerts/Escalation
System alerts about the need to escalate an issue or request
Bug/Issue Capture
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Mobile Network Troubleshooting
Issue Auditing
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Customizable Dashboard
Alter the layout and content of dashboards
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Anti Virus
Prevents, detects and removes malware
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Remote Update/Installation
Deploy updates or install new software remotely
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows


