Assembly Reviews (325)

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Reviews

Assembly Reviews (325)

View 2 Video Reviews
4.7
325 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of Assembly, highlighting how it simplifies client management and enhances communication. The intuitive interface and seamless setup allow users to create a professional experience for clients, making onboarding and task management efficient. However, some users note a desire for more flexibility in integrations and features.

Pros & Cons

Generated from real user reviews
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Verified User
G
Verified User
"One-Stop Platform Enhancing Client Experience"
4/5
What do you like best about Assembly?

I really like how clean and simple the platform is, which makes it easy to use. I also appreciate the numerous integrations offered, which expand its usability with tools like Stripe, Airtable, and HubSpot. Another big plus is the ability to white-label the platform as my agency or for my clients, elevating the client experience by keeping all pertinent information in one place. The setup was super easy, making the transition smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I would like more separation for embeds. I use Airtable as a CRM and wish it was a little more segregated between clients. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy Client Access and Flexible File Sharing That’s Expanded Our Use"
5/5
What do you like best about Assembly?

We've been really impressed with the ease of access and how we are able to present information to clients. We originally purchased the platform because it was an easy way for us to manage how we share information on final files with clients, and now we use it for much more. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I would love a separate landing page for different categories of clients os that we could display different information for clients in different industries. Review collected by and hosted on G2.com.

Christian H.
CH
Christian H.
Mentor Coordinator
Small-Business (50 or fewer emp.)
"Assembly is the solution to your client database needs!"
4/5
What do you like best about Assembly?

What I appreciate most about Assembly is how streamlined the entire experience feels. It's also incredibly easy to pick up and start using with your teams, making the implementation process smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

One of the main drawbacks of Assembly, in my opinion, is that the platform is still relatively new. Because of this, it currently lacks some features that I expect will be introduced in the future. These missing elements make the experience less helpful for me at the moment. Review collected by and hosted on G2.com.

Malia B.
MB
Malia B.
Owner
Small-Business (50 or fewer emp.)
"Effortlessly Simple and Streamlined Onboarding"
5/5
What do you like best about Assembly?

It's so simple to use! I love the ability to chat with the clients and have a central place for all client tasks, contracts, forms, files, and invoices. Makes things so much easier when sending a link to them. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

The price is a little high for what it is... Features I'd like to have that would make it more valuable to me:

- Ability to edit contracts in the software so I don't have to re-upload a new one every time I notice a mistake

- Ability to send a contract and payment in ONE link then it creates or updates a client in the CRM, so I can make things easy to onboard new clients. Review collected by and hosted on G2.com.

"Seamless Onboarding, Simplifies Client Management"
4/5
What do you like best about Assembly?

I like Assembly's simplicity compared to other platforms. It's definitely very good, and I found it easier to navigate. The initial setup was really easy, and it's a beautiful setup platform. It's the simplest platform I've used, which is great for new businesses. It's also the cheapest platform and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I'd say probably adding a little more user interface interaction, a couple more features. Maybe a bit more customization when it comes to forms. The messaging section can definitely be improved. I would say that's the weakest point. Review collected by and hosted on G2.com.

Chante D.
CD
Chante D.
Founder & CEO
Small-Business (50 or fewer emp.)
"Assembly: User-Friendly Setup and Great Customer Support"
5/5
What do you like best about Assembly?

Assembly is a great product! It is very user friendly. Creating an account for my accounting firm was simple and quick. My clients also have found it very easy to use. It also offers great customer support through its resources and the response of the Assembly support team. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I would love if it integrated with other systems that I use like QuickBooks. Review collected by and hosted on G2.com.

Lawrence .
L
Lawrence .
Small-Business (50 or fewer emp.)
"Seamless CRM Experience with Easy Setup"
5/5
What do you like best about Assembly?

I like Assembly for its seamless interaction and client chats. The process of setting up Assembly was easy. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

If I click into a client in one module, I would like to be able to navigate to their files easily. Review collected by and hosted on G2.com.

Response from Jordan Wechsler of Assembly

Hi Lawrence,

Thank you for the kind words and the 5-star review! We're thrilled that you found Assembly easy to set up and that the client communication features are working well for you.

As for seeing the files for clients in one area, we do have something like that in our CRM tab--if you reach out to our support team, they should be able to help you!

Thanks again for taking the time to review us, and please don't hesitate to reach out if there's anything we can help with.

Emma Y.
EY
Emma Y.
Owner
Small-Business (50 or fewer emp.)
"Best CMS for entrepreneurs and small businesses!"
4/5
What do you like best about Assembly?

I love the ease of which my clients can see and navigate all essential documents for our project. As a website and graphic designer, we are constantly working on projects for existing and new clients. Each project comes with needs for contracts, signatures, approvals, and more. With copilot, our clients can see all of their tasks in one place- with deadlines! Plus, it makes it so much more convenient to go back and find important information with it all being right there. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I wish that Copilot's forms and contracts features were a little more intuitive. Instead of having to upload a document, or start from scratch each time, it would be great if they were a little quicker to use. Review collected by and hosted on G2.com.

Response from Jordan Wechsler of Assembly

Thank you for the wonderful review! We’re so happy to hear that Assembly helps you streamline your client projects all in one organized place. It’s great to know the platform supports your creative workflow and helps your clients stay clear on deadlines and deliverables.

We appreciate your feedback about forms and contracts—that’s really valuable insight. Our team is always working to make these features faster and more intuitive, and feedback like yours helps us prioritize improvements that make a real difference.

Thanks again for sharing your experience and for choosing Assembly to power your business—we’re excited to keep building tools that help entrepreneurs like you thrive! 🚀

BG
Brittney G.
GRC Analyst
Mid-Market (51-1000 emp.)
"A Fun, Easy Way to Recognize Colleagues"
5/5
What do you like best about Assembly?

It's such a fun way to recognize colleagues Review collected by and hosted on G2.com.

What do you dislike about Assembly?

Nothing comes to mind, it is a great platform Review collected by and hosted on G2.com.

Chris A.
CA
Chris A.
Owner
Small-Business (50 or fewer emp.)
"Highly Customizable Client Portal Elevates My Brand"
5/5
What do you like best about Assembly?

I love how customizable their client portal is. I can make it feel like my clients are immersed in my brand. Review collected by and hosted on G2.com.

What do you dislike about Assembly?

I wish there was a package option between the first and second tiers. I feel like it may be a while before I can upgrade, Review collected by and hosted on G2.com.