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Cookie Information Reviews & Product Details

Cookie Information Overview

What is Cookie Information?

Cookie Information is the #1 Consent Management Platform for marketers. They help organizations balance user privacy with valuable data insights, through transparent data collection practices and native integration with Consent Mode v2. Their product portfolio doesn't stop there - Comply with local and global privacy regulations with innovative privacy and compliance solutions that allow you to find at-risk personal data within your systems, handle whistleblower reports with care, and collect valid user consents on your websites and SDKs in apps. Protect what matters most – your organization, your websites, your apps, your reputation.

Cookie Information Details
Languages Supported
Arabic, Bosnian, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latin, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Cookie Information is a privacy tech company specialised in developing software that helps you and your company making your websites and mobile apps GDPR and ePrivacy compliant.

How do you position yourself against your competitors?

The #1 Consent Management Platform for marketers


Seller Details
Year Founded
2011
HQ Location
Copenhagen, DK
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®

OD
Overview Provided by:

Recent Cookie Information Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Adding Cookie Information Banner to a website app"
Plugin available for Google Tag Manager.
XR
Xavier R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Cookie consent support within Google Tag Manager with very good documentation and support"
GTM integration is terrific and their support is fantastic and they help you on any issue you may encounter
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"We integrated Cookie Information to our page Kaerly.com, and it has worked fine."
Simple to use and trusted by most users.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Cookie Information Media

Cookie Information Demo - Website Consent Management
Ensure your compliance with GPDR and CCPA by collecting valid cookie consents. Improve consent rates and get valuable marketing data with Google Consent Mode. Choose from built-in templates or customize the banner to fit your brand’s design.
Cookie Information Demo - Mobile App Consent Management
Secure your compliance by collecting valid user consents. With support and documentation, your developers save time and resources by integrating a proven Mobile App Consent SDK. Available in 42 languages. Works on both iOS and Android.
Cookie Information Demo - Whistleblower solution
Whistleblower Solution enables your organization to comply with the EU Whistleblower Directive. Centralized case management enables you to track, investigate and resolve reported concerns efficiently. Ready-to-go setup or customized to your needs.
Cookie Information Demo - Data Subject Request
Efficiently respond to a DSR within the 1-month deadline.
Cookie Information Demo - Data Discovery
Identifies and categorizes non-compliant personal data.
Answer a few questions to help the Cookie Information community
Have you used Cookie Information before?
Yes

Video Reviews

42 Cookie Information Reviews

4.5 out of 5
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42 Cookie Information Reviews
4.5 out of 5
42 Cookie Information Reviews
4.5 out of 5

Cookie Information Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cookie InformationQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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André P.
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Response from Oana Dobelis of Cookie Information

Hi André,

Thank you for taking the time to review our services!

We're happy to hear you're finding our service easy to use and that we could quickly solve your legal and implementation concerns. It's always our goal to transform complex bureaucratic processes into effortless experiences, and we're thrilled to know we've achieved that for you and your team!

As for your suggestion about allowing for more tailored setups that differentiate between each site, we value your input greatly. We're continuously working on enhancing our platform's flexibility and customization features. We will certainly discuss your feedback with our development team as we strive to improve our service.

Once again, thank you for your supportive words and constructive feedback. We are grateful for your partnership and look forward to continuing to support your team's needs!

XR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

GTM integration is terrific and their support is fantastic and they help you on any issue you may encounter Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Nothing, the system was very smooth to setup Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

With Cookie Information we were able to setup Goolge Consent Mode V2 in a breeze Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hello,

Thank you for such a wonderful review! We're delighted to hear about your positive experience, especially with our GTM integration and the support you received. Knowing that our platform and support team have made setting up Google Consent Mode V2 a breeze for you is incredibly gratifying!

If you have any more questions or need assistance in the future, remember, we're just a message away!

JB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

Cookie information shows up, is normally working as it should, and we don't experience too many problems with it. Its easy to navigate the interface of the website. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

You are paying too much for a product that we don't use too much. When having a webshop, you are required to use the cookie information, but if it was not a requirement, I would not be sure if we were still going to use it. The monthly fee is too steep. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Its basically solving, to meet the requirement to have a webshop/website in Denmark - it would make us more, if we get the help to program it probably, and not as a expensive extra thing we have to pay for. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Thank you for taking the time to share your thoughts. It's good to know that our service is generally reliable and the interface easy to navigate.

Your concerns about pricing are important to us, especially when you find the service mandatory rather than optional. We strive to offer value for the services rendered and will certainly take your feedback into consideration.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

What I like about Cookie Information is that it can be integrated in a web application in a very easy and fast way. It also supports customising the texts in multiple languages out of the box, which really helps with regards of implementing internationalisation. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

The only thing I had to fight with was switching language dynamically. My project is a SPA with a language dropdown which allows changing the language without refreshing the page, and it was really hard (although not impossible) to refresh Cookie Information's language dynamically.

Last but not least, I would like to have a distinction between Portuguese from Portugal and Portuguese from Brazil, but it is not a major issue. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Thanks to Cookie Information we can forget about having to manually detect what cookies our website is using, as well as toggling them. Cookie Information handles everything to be legally compliant and in a really easy, fast and customisable way. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hello and thank you for your insights on Cookie Information!

We appreciate your positive remarks and take your feedback on dynamic language switching and the distinction between Portuguese dialects to heart.

We're continuously looking to enhance our platform, and your feedback is invaluable in guiding these improvements. We're delighted to know our solution has streamlined your website's cookie management, and thank you for your trust!

Mikkel W.
MW
Digital Director
Marketing and Advertising
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

Their support is second-to-none. Reply within minutes and you can even get personal phone support. This has been essential for my team, as we are not specialized in consent implementations Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

I do not really see any downsides - if I should point out a downside it would be the Wordpress plugin. It has not been updated for two years and Wordfence actually warned us about this plugin due to potential security risks involved. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

They are helping us making sure that the websites we create for our clients are fully GDPR compliant. It has been a hassle before Cookie Information so we are really thankful about that. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

We're thrilled to hear that our support has been a valuable resource for you and your team. It's our aim to make the GDPR compliance process as smooth as possible, so it's great to know we're achieving that for you.

Your feedback on the WordPress plugin is important and it is something we are currently working on.

Thank you for entrusting us with the websites you create for your clients!

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cookie Information?

They are very helpful and always follow up on the questions, if they haven't heard back from you. They seem very professional and I have a feeling they are doing their best to meet the clients needs. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

I don't think the solution is fully compliant. There are some errors in the system, which makes it impossible for me as a client, to be fully compliant. But I think they are working on it, but tbh, it's is too slow. They are a big company and have been on the market for years and selling their solutions to really big firms. They should have the basic GDPR on point. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Finding the cookies on all the different webpages that I manage. Helping me making a fine cookiebanner. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hi,

Thank you for your feedback.

In order to help you, we need to know the specifics of your individual case - could you please reach out to support@cookieinformation.com and share more information with us? We'd be more than happy to help you and ensure you are fully compliant.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

Cookie information includes a robust set of options to control your site's cookies. It includes preset categories like functional, analytic and marketing. It offers a good set of options to manage and categorize your cookies to these categories. There is also a very good API to create custom functionalities with integration to CMS's. The customer service is also top notch and they usually reply within 4 hours. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

The admin interface could use some love. There have been some updates recently but the work is still in progress and not all admin interface tools are yet updated. Hopefully this will change in the future. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

We use Cookie information to recognize and categorize our site's cookies. We are also using the API for example to block some content which shouldn't be tracking the user without their consent. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hi there!

Thank you for taking the time to leave us such a detailed review. We're thrilled that you find our options robust, API functional, and customer service excellent. We take great pride in all of these and are glad to hear we've met the mark for you. Your feedback is precious to us as we continue to enhance our product to serve you better!

We acknowledge your observations about the admin interface and appreciate your constructive feedback. We are constantly working on making sure a user-friendly experience, and we hope your concerns will be taken care of in the near future.

It's great to hear that Cookie Information is effectively helping you recognize, categorize and manage your site's cookies in line with privacy regulations. We are committed to continuously improving our solution to ensure it continues to meet your needs.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

Easy to use and fast to learn. Good overview over the cookies and consents. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

It is a bit difficult to categorize "uclassified cookies" and the system does not help you a lot with that. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

I am using it for the cookie administration for several websites. It saves me a lot of time and ensures compliance. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hello,

Thank you for your positive review of Cookie Information! We're thrilled to know that you find our platform easy to use and it's great to hear that our tool is saving you valuable time!

Thank you also for your feedback about the categorization of "unclassified cookies" - we understand this can be a challenging area and will be looking into ways to improve this aspect of our service to make it more intuitive and helpful for our users.

Thank you again for choosing Cookie Information and for sharing your experience!

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

CI provides all the features of a compliant cookie consent solution. Knowing this, I can focus on customizing the already excellent UI to match my sites look and feel, tone of voice. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Backoffice could be more intuitive, especially if you dive deep into customization. But hey, I don't need to go there very often, so not really an issue. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

CI makes sure my Cookie Declaration is up to date and compliant with EU regulations. This lets me focus on more interesting tasks on my website. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

We appreciate your kind words! It's fantastic to hear that Cookie Information allows you the creative freedom to customize your site's UI while taking the hassle out of compliance.

Your feedback about the back office is noted; we're always looking to improve the user experience. We're pleased to handle the nitty-gritty of cookie consent so you can focus on the more exciting aspects of managing your website.

Verified User in Oil & Energy
AO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cookie Information?

It's easy to implement

I don't have to think about beeing compliant

I don't have to spend time updating and describing cookies manually

There are multiple tempaltes to choose from Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

I can't think of any. Cookie Information delivers what's excpected and covers our needs. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

I don't have to ask the developers to list the cookies in use. They normally don't think or know about what cookies are in use. I'm not spending time updating and describing cookies manually. I don't have to be afraid of not beeing compliant about informing visitors about cookies. After implementing CookieInformation I sleep well at night :) Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information

Hi,

Thank you so much for taking the time to share your positive experience with Cookie Information!

It's fantastic to hear that our service has allowed you to focus on your core work without worrying about updating and describing cookies manually or compliance issues. After all, that's what we're here for - to make the cookie handling process easier, compliant, and seamless for you.

Your feedback about the ease of implementation and our varied templates has made our day. We always strive to make our platform as user-friendly and diverse as possible, and it's reassuring to know that we are succeeding in that aspect.

It's equally wonderful to hear that you've found nothing to dislike about our service. We aim to meet and exceed our users' expectations, and it's always great to know when we've hit the mark!