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42 Cookie Information Reviews
Overall Review Sentiment for Cookie Information
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GTM integration is terrific and their support is fantastic and they help you on any issue you may encounter Review collected by and hosted on G2.com.
Nothing, the system was very smooth to setup Review collected by and hosted on G2.com.
Cookie information shows up, is normally working as it should, and we don't experience too many problems with it. Its easy to navigate the interface of the website. Review collected by and hosted on G2.com.
You are paying too much for a product that we don't use too much. When having a webshop, you are required to use the cookie information, but if it was not a requirement, I would not be sure if we were still going to use it. The monthly fee is too steep. Review collected by and hosted on G2.com.
What I like about Cookie Information is that it can be integrated in a web application in a very easy and fast way. It also supports customising the texts in multiple languages out of the box, which really helps with regards of implementing internationalisation. Review collected by and hosted on G2.com.
The only thing I had to fight with was switching language dynamically. My project is a SPA with a language dropdown which allows changing the language without refreshing the page, and it was really hard (although not impossible) to refresh Cookie Information's language dynamically.
Last but not least, I would like to have a distinction between Portuguese from Portugal and Portuguese from Brazil, but it is not a major issue. Review collected by and hosted on G2.com.
Their support is second-to-none. Reply within minutes and you can even get personal phone support. This has been essential for my team, as we are not specialized in consent implementations Review collected by and hosted on G2.com.
I do not really see any downsides - if I should point out a downside it would be the Wordpress plugin. It has not been updated for two years and Wordfence actually warned us about this plugin due to potential security risks involved. Review collected by and hosted on G2.com.
They are very helpful and always follow up on the questions, if they haven't heard back from you. They seem very professional and I have a feeling they are doing their best to meet the clients needs. Review collected by and hosted on G2.com.
I don't think the solution is fully compliant. There are some errors in the system, which makes it impossible for me as a client, to be fully compliant. But I think they are working on it, but tbh, it's is too slow. They are a big company and have been on the market for years and selling their solutions to really big firms. They should have the basic GDPR on point. Review collected by and hosted on G2.com.
Cookie information includes a robust set of options to control your site's cookies. It includes preset categories like functional, analytic and marketing. It offers a good set of options to manage and categorize your cookies to these categories. There is also a very good API to create custom functionalities with integration to CMS's. The customer service is also top notch and they usually reply within 4 hours. Review collected by and hosted on G2.com.
The admin interface could use some love. There have been some updates recently but the work is still in progress and not all admin interface tools are yet updated. Hopefully this will change in the future. Review collected by and hosted on G2.com.
Easy to use and fast to learn. Good overview over the cookies and consents. Review collected by and hosted on G2.com.
It is a bit difficult to categorize "uclassified cookies" and the system does not help you a lot with that. Review collected by and hosted on G2.com.
CI provides all the features of a compliant cookie consent solution. Knowing this, I can focus on customizing the already excellent UI to match my sites look and feel, tone of voice. Review collected by and hosted on G2.com.
Backoffice could be more intuitive, especially if you dive deep into customization. But hey, I don't need to go there very often, so not really an issue. Review collected by and hosted on G2.com.
It's easy to implement
I don't have to think about beeing compliant
I don't have to spend time updating and describing cookies manually
There are multiple tempaltes to choose from Review collected by and hosted on G2.com.
I can't think of any. Cookie Information delivers what's excpected and covers our needs. Review collected by and hosted on G2.com.