# Carro Reviews
**Vendor:** Carro  
**Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 123
## About Carro
Modernize your Dropship Program - streamline marketplace management and drive more sales. Carro transforms how retailers expand their product offerings by enabling hand-selected, brand-matched dropship partnerships. Orders are automatically routed to the supplier for fulfillment, while retailers earn a margin or commission. This allows testing new categories, boosting AOV, and expanding selection without upfront inventory. Product information, pricing, and inventory are updated automatically. Supports Shopify, WooCommerce, BigCommerce, Magento, as well as EDI and SFTP connections. These are the top 5 features of the Carro Dropship Platform - now powering Modern Dropship. - Increase revenue and AOV by cross-selling complementary products - Expand your product catalog with zero inventory investment from our vast network - Create an entirely new customer acquisition channel with lower costs - Create brand partnerships in minutes, not months or years - Bring existing suppliers over to the platform to easily manage sourcing




## Carro Reviews
  ### 1. Effortless Market Expansion with Carro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lynn P. | CEO &amp; Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Carro?**

I use Carro for selling my products on other marketplaces and vice-versa. I love how it integrates with Shopify, making it very easy to set up my own marketplace and find relevant retailers to add my products. It's very easy to use and set up, offers flexible commissions, and has transparent partners. I've been able to expand my brand through other retailers easily and add like-minded products to my site to offer my customers more value. The initial setup of Carro was straightforward since it's an app in Shopify.

**What do you dislike about Carro?**

sometimes there are integration issues with the orders flowing through, now they are merging with Modern Dropship so hopefully this gets ironed out

**Recommendations to others considering Carro:**

An easy platform to use if you are looking to integrate other e-commerce marketplaces.

**What problems is Carro solving and how is that benefiting you?**

Carro integrates with Shopify for easy marketplace setup and finding retailers, expanding my brand effortlessly. It also allows adding products to my site, enhancing customer value with flexible commissions and transparent partners.

**Official Response from Andrew Goodman:**

> Thanks so much for the review. We’re thrilled we’ve helped make your orders easier to track and manage.


  ### 2. Expensive and buggy

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Carro?**

Ended up leaving as we found many of our partners having to close down.

**What do you dislike about Carro?**

Limited ability to manage shipping fees between two platforms that offer both drop-shipment and in-stock product management.

**Recommendations to others considering Carro:**

Ensure you research whether you the platform will integrate with all existing operations.

**What problems is Carro solving and how is that benefiting you?**

Ability to work in dynamic ways with wholesalers and negotiate better wholesale rates in return for offering dropshipment. Easy to offer full product range.

**Official Response from Andrew Goodman:**

> We’re grateful for the review, and glad you’ve been able to simplify order management on Convictional.  We’ll pass your feedback onto our product team.


  ### 3. Kind and informed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rudy V. | Sales and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Carro?**

Convectional provides the thoughtful, well designed automation and integrations we are looking for to keep up in the fast-paced world of e-commerce so we can spend more time with customers and creating products for them and not on admin work.

**What do you dislike about Carro?**

Not all of our buyers are on Convictional yet.  But we look forward to switching them over and showing them the benefits to their business.  Convictional has a wonderful team that also reaches out and helps onboard buyers and sellers on behalf of their customers.

**What problems is Carro solving and how is that benefiting you?**

SEtting prices with buyers, automating ordering processing and removing the admin work for our teams.  The setup makes sure buyers you get the information they need with every orders and orders are processed correctly through automation.

  ### 4. Our experience with Convictional has far exceeded our expectations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Carro?**

Convictional has been incredibly easy to integrate into our systems. I appreciate that the orders are transferred into our shopify and our employees can easily print and ship orders. We had previously partnered with another business using a similar b2b product. The platform became such a pain point for our employees and systems that we ended up severing the business relationship due to its bottleneck. I was apprehensive about accepting another drop shipping account using a 3rd party platform, but we have all been pleasantly surprised with Convictional!

**What do you dislike about Carro?**

We had one hiccup in inventory registering across all platforms, but it was addressed quickly with the Convictional team. They were able to walk us through and troubleshoot quickly.

**What problems is Carro solving and how is that benefiting you?**

Convictional is the bridge in our dropshipping relationship with another brand. Most of these platforms are clunky and require more work to accept and ship an order than it takes to pull and pack the order. Convictional requires the least amount of effort from our staff to complete an order.

  ### 5. Very user-friendly platform and friendly support team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyse K. | Senior Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Carro?**

Products sync right to our retailers shopify - no need for PIM. Orders come right through our store for easy and fast fulfillment. Great support team (real humans) at Convictional to ensure that the platform meets our needs.

**What do you dislike about Carro?**

I wish that Convictional could sync products to our retailer without it having to be active. I know that there is a way to do this through meta fields, but I need some research in meta fields!

**What problems is Carro solving and how is that benefiting you?**

Big retailers prefer drop shipping, which is obviously great for them; they don't carry any risk and 0 inventory. It's then on the brand to pay for these expensive EDI platforms, using labour to figure out these ANCIENT platforms that are not user-friendly. That's where Convictional winning by having this user-friendly platform, where orders sync right into the store - no manual labour. Wherease working with another EDI company - you manually add to your store back end, manually add shipping label, manually acknowledge order, ect. There is so much room for human error (which is fair) but then you get hit with these MASSIVE chargebacks. Convictional is saving us time and money!

  ### 6. An easy tool to expand your Brand's reach

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

We use Convictional to grow our brand in a marketplace setting. We love the integration and how easy it is for us to manage orders. Orders pop up as usual and we fulfill them in the same way we would fulfill any other order. It was easy to implement the first time, and even easier the next time when we onboarded with a new vendor who was also using Convictional.

**What do you dislike about Carro?**

We have to pay extra attention to the time an order was received, as there is a score given on the amount of time it takes to fulfill an order. This hasn't caused us any problems so far however we are especially mindful about getting all Convictional orders out as quickly as possible.

**What problems is Carro solving and how is that benefiting you?**

Convictional allows us to access new markets without needing additional staff and without adding layers of costs to reach new markets. We have essentailly added a new sales channel by being able to target other marketplace sellers.

  ### 7. The most seamless way to get retail placement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara D. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

When we were first approached by the Convictional team, we all thought it sounded too good to be true. We were concurrently getting EDI compliant for placement with another retail partner and we had also participated in other drop ship ventures with no integration with our 3 pl. Both forms of retail placement, were long winded, time consuming and involved a lot of our teams bandwidth. Convictional involved no cost to us. The on-boarding process was relatively easy. It does integrate with our 3 pl so reduces the manual inputs needed from our team. It was also a direct bridge to some buying teams that we are so excited about and we wouldn't have secured on our own. It has been a huge boon for our omnichannel strategy.

**What do you dislike about Carro?**

We had to make an  initial decision on our end about whether to create a unique Shopify site for better integration. Our Squarespace site was not able to integrate.

**What problems is Carro solving and how is that benefiting you?**

We will be able to drop a paid drop ship platform with one of our current retail partners in Q1 of next year because of Convictional. This saves a lot of time for our team and cost as well.

  ### 8. Always accommodating to any needs and changes requested

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gabrielle G. | Head of Onboarding & Brand Ops, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about Carro?**

From a buyer perspective, it is very easy to sync products over to our website. For the most part, the automations work and help us keep track of order status.

**What do you dislike about Carro?**

There are a few features that are lacking including import and export features on the platform. The order issues tab is a bit hard to stay on top of during busy times and we have to monitor pricing very closely since brands control this from their end.

**What problems is Carro solving and how is that benefiting you?**

The Convictional team is always actively working on feature updates to help us accommodate the large amount of orders and products being hosted via their platform. Dropship takes away the need for us to physically hold inventory or place orders ahead of time through forecasting. It also saves us time that they can fulfill immediately instead of us needing to ensure stock is on hand at our own warehouse.

**Official Response from Andrew Goodman:**

> We really appreciate you taking the time to leave such a thorough review, Gabrielle. We agree that curating with new products and categories via dropship is the lowest risk path to selling more of what your customers love. I’ve communicated the feedback on exporting, notifications, and actions to our product team, and they let me know that each of these items are in planning on our product roadmap!

  ### 9. Convictional review

**Rating:** 4.5/5.0 stars

**Reviewed by:** john i. | Director Sales and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Carro?**

Simple to use and very intuitive web tool.  the support team is quick and attentive.  Setup was quick and relatively easy.

**What do you dislike about Carro?**

Really just one stumbling block is the way inventory is managed when you have an extensive assortment of products and multiple criteria.  it would be great to have tools within the portal to manage multiple criteria.

**Recommendations to others considering Carro:**

the Convictional team is extremely supportive and willing to work to accommodate and work towards your needs outside of the current offering.

**What problems is Carro solving and how is that benefiting you?**

how to manage a full catalog of products for multiple customers within the tool. They reviewed our needs and helped us devise a strategy that would help address some opportunities that we had identified through the  process. They helped us formulate a plan that included short-term and long-term objectives that would help meet our strategic goals.

**Official Response from Andrew Goodman:**

> Thanks so much for the review, John. We’re glad your experience with our platform and support team has been seamless and that you’ve been able to meet your goals with Convictional!

  ### 10. Seamless sync with Shopify

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alyssa K. | Marketing Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about Carro?**

We are using Convictional via SeattleMet and it's great how seamlessly it syncs with Shopify to show our catalogue of products on SeattleMets shop.I'd have no problem using this site in the future!

**What do you dislike about Carro?**

The one issue we've had is that it didn't appear to collect shipping on behalf of the customer when someone placed an order. Not sure whether it was a setting in convictional we had unchecked or not.

**What problems is Carro solving and how is that benefiting you?**

It's allowing us to show our catalog in another location without having to create a new site. painless integration!

**Official Response from Support Team:**

> Thanks so much for leaving this review for us Alyssa and we are excited to hear that integrating with Convictional has been painless!  In regards to adding those shipping costs, we have heard you loud and clear on that one.  We are working on adding that feature into our current invoicing functionality.  We appreciate you voicing this feedback so we can continue to iterate on our product.

  ### 11. So far, so good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Breeze R. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

We've had a good experience so far with Convictional. They are very helpful during the set up phase and already have retailers to put us in contact with once we completed set up.

**What do you dislike about Carro?**

So far, I am unable to find a way to manually edit products pulled from Shopify. This is sometimes necessary if we want retailers to sell with different terms to the ones we use. Hoping there's a fix for this. I've reached out to our account manager and I'm sure they will be helpful as always in their response.

**What problems is Carro solving and how is that benefiting you?**

Convictional is helping us to find new retailers. They even contacted us when they already had buyers who had shown an interest in our brand which made it a no brainer.

  ### 12. Gets the job done.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bronson H. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It saves a lot of time by placing orders for you versus sending emails or placing orders on sites (tracking gets automatically updated as well).  It also helps with paying your vendors via credit card after the order ships, which helps eliminate AP work.

**What do you dislike about Carro?**

Onboarding can be an issue with certain vendors depending on their sales system.  Also, there are bugs here and there that occur, but support helps out with getting things corrected.  Overall, the system works most of the time and they make updates to their software frequently.

**What problems is Carro solving and how is that benefiting you?**

Convictional solves the problem of placing orders manually, updating tracking, and paying vendors after the order has been fulfilled.  It has saved us countless hours by streamlining all those tasks.

  ### 13. Genius set-up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

I wish all of my dropshipping brands were on Convictional. It takes all the hassle out of ordering for my clients, saving me so much time and also being able to offer a much bigger product catalogue.

**What do you dislike about Carro?**

One of the brands shows all of their variants within one product....meaning there would be hundreds of images on one product page. I won't add this (best-selling) product because of this. i wish there was a way for me to have more control over how products are displayed - like this example here.

**What problems is Carro solving and how is that benefiting you?**

I now have a much bigger inventory catalogue than if i bought wholesale. The syncing of products onto my shopify also saves so many hours of work that it normally takes to upload dropshipping products, this is normally a big headache. The fact that the inventory is synced too means i don't sell products by accident that are not in stock.

  ### 14. An easy-to-use platform that seamlessly connects us to the online retail marketplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

I think the most convenient thing about Convictional is that we were able to import all of our products and pricing from our Shopify store and can then create separate pricelists & quotes depending on what retailer we're partnering with.

**What do you dislike about Carro?**

I would like to see the packing slip that comes from our retailer show up in our Shopify store when the order has been sent through so that we don't have to log into Convictional or go to our e-mail attachment to retrieve the retailer's packing slip.

**What problems is Carro solving and how is that benefiting you?**

Convcitional is solving the need for us to sell wholesale amounts of product at one time and instead set up mutually agreed upon terms with our online retail marketplace partners so that they can purchase directly from us through Convictional and fulfill the orders for our products that they have sold on their site. It allows us to get our product on multiple platforms and really reach more target customers who can benefit from our prodcuts.

  ### 15. Great integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zishan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Carro?**

Conviction proccesses are very good and for the most part the whole process just fits in with our company.

**What do you dislike about Carro?**

We sell personalised products so have a tiny gripe at the fact that the personalisation details appear on the order but do not print on the packing slip.

**What problems is Carro solving and how is that benefiting you?**

Allows us to sell in more places whilst using our shopify store as a central hub.

  ### 16. Excellent integration site

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christy B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It's so easy to use, easy to set up and makes the process of adding all products a breeze and connecting them to another business to use and sell your products.

**What do you dislike about Carro?**

I found convictional really easy to use and to work out and connect so I don't have any dislikes, everything works really seamlessly and easily. No dislikes here.

**What problems is Carro solving and how is that benefiting you?**

I have companies in America that want to stock our products online on their platform, it makes it easy for them to get all my prices, products and catalogue in one place so that they can intergrate them to their website.

  ### 17. Quick and Easy Order and Sales Channel Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

Convictional was incredibly quick to set up with our new partners. Connecting new partners, setting up new products is all very straightforward. Its a very intuitive system and does not require a technical background to get yourself started or troubleshoot issues.

**What do you dislike about Carro?**

I still need to do testing of Convictional with larger, more traditional retail / wholesale clients who drive a lot of business but usually use less modern solutions such as EDI. Otherwise I do not have any complaints about Convictional, its very straight forward and seamless.

**What problems is Carro solving and how is that benefiting you?**

Convictional is helping us to connect very quickly to other marketplaces to sell our products without having to invest a lot time and resources into cumbersome and outdated integration languages like EDI. It also makes integrations a bit more self-service which can help low engineering resource companies.

  ### 18. Very easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah E. | Content Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

I like that I get an email every time an order is fulfilled through a Convictional brand. It makes it very easy to track fulfillment. It's also very easy to integrate with the shopify platform.

**What do you dislike about Carro?**

Some things with integration for product descriptions, etc, are easier with Carro than Convictional, but Carro also doesn't send emails regarding fulfillments. There can be an excess of emails regarding fulfillment.

**What problems is Carro solving and how is that benefiting you?**

The problem that Convictional solved is integration within the Shopify platform. It makes the process almost seamless for our brand partners to be able to pull their information through the system.

  ### 19. A pretty neat tool for connecting our Shopify store to another marketplace. I'm impressed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

It was pretty quick and easy to set up our Convictional catalog. The very best part is that orders come through in the exact same way as our other Shopify channels. We don't have to make any changes to the fulfilment process.

**What do you dislike about Carro?**

There are some simple things that I think they're trying to clean up. Mostly the interface is confusing in a few places. It was helpful to have someone walk us through the onboarding process otherwise I think we would have needed to ask for help a few times.

**What problems is Carro solving and how is that benefiting you?**

We can now sell through a marketplace on a popular domain in our city. We're gaining exposure and are able to fulfill orders the same as always. Same work - more exposure and more potential customers. It's a no-brainer from our perspective.

  ### 20. the interface needs improvement it also runs slow to upload the data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paula D. | Senior Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Carro?**

all the product management tools it has. The fact that you can manage separately multiple warehouses is very useful. Also, the integrations with Shopify and other marketplaces is grate

**What do you dislike about Carro?**

When uploading images it runs slow, to move from page to page with the arrows at the end of the page number it does not recognize an order with the pages filtered. Also, it should have marketing tools such as email templates to announce promotions to our customer's database per brand.

**Recommendations to others considering Carro:**

I would advice others to have their business operations clear and well structured so that when choosing the software all needs are covered and the system provides well support.

**What problems is Carro solving and how is that benefiting you?**

Warehouse management and inventory management. Silo system of information for our multiple brands business. it is allowing us to improve the order placement system

**Official Response from Andrew Goodman:**

> Thanks so much for the review and feedback Paula. Glad to hear you've been able to separately manage inventory from multiple warehouses and that the integrations have been seamless.

For marketing tools, we typically find that retailers rely on their ecommerce platforms and other forms of mar-tech to announce promotions but i'll bring the ideas to the team for consideration.  

  ### 21. Semi User Friendly, Support Could Be More Supportive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Carro?**

Convictional is relatively easy to use, with reliable email notifications for orders. As a brand, this platform made it very easy to onboard with multiple retailers.

**What do you dislike about Carro?**

They could definitely work on their customer service - when we had issues onboarding with a retailer for the first time, they were hesitant to give detailed instructions to help us complete the process more smoothly, and their overall demeanor seemed rude. On top of that, whoever helped us did not share their name, so it was not even possible to identify who was giving poor service. Hopefully this was just a freak incident.

**What problems is Carro solving and how is that benefiting you?**

Instead of having to integrate with multiple retailers individually, Convictional allows you to easily create price lists that include photos, information, etc. to share with each of their websites.

  ### 22. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel A. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Carro?**

We're using Convictional with Syndigo and it's by far, one of the best platforms we use. It syncs easily with our Shopify store so orders go through smoothly.

**What do you dislike about Carro?**

There's no way to download order report.

**What problems is Carro solving and how is that benefiting you?**

It gives us the ability to automate everything.

**Official Response from Andrew Goodman:**

> The review is greatly appreciated, Gabriel. To hear that its one of the best dropship automation platforms to use and that it easily syncs with your Shopify store means you're having the intended experience.  We have more flexibility coming with downloading/exporting order reports - i'll send you a note when we're close to releasing.

  ### 23. It’s very user friendly and easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brennan W. | Operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It's ability to navigate without any help is by far my favourite part. Our staff doesn't need a lot of training and when we do need support their team is wonderful

**What do you dislike about Carro?**

I haven't run into any issues yet. It's fantastic and I love it.

**What problems is Carro solving and how is that benefiting you?**

It's assisting with our 3PL and drop shipping clients with ease. It's by far the best platform and it saves us time and money with its easy to use software. It has improved our shipping department.

**Official Response from Support Team:**

> Hi Brennan,

Thanks for the positive review. We're so pleased to hear that things are going smoothly and our amazing support team has been there for you to help when needed! 

  ### 24. Super easy onboarding using Convictional through our Big Commerce platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael J. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Our onboarding using Convictional was very easy, great pedagogic instructions made it easy for me to execute the API set-up without an IT consultant. Effortless set-up.

**What do you dislike about Carro?**

Took me a few tries to do the pricing, but then it was smooth and easy

**What problems is Carro solving and how is that benefiting you?**

We save enormous time not having to populate an excel sheet with endless data. Image process handling was extremely seamless. Our onboarding was the most efficient of all new clients ever.

  ### 25. Great support & user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Billie P. | E-com Ops Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Carro?**

The support staff is friendly and fast, great resources and user friendly.

**What do you dislike about Carro?**

The training guide had not been updated, so it was not helpful.

**What problems is Carro solving and how is that benefiting you?**

N/A

  ### 26. Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin L. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

The support team is helpful. They help me to set up and link to my Shopify and Harry Rosen account.

**What do you dislike about Carro?**

The product price discount, retail price and percentage took me some time to figure out.

**What problems is Carro solving and how is that benefiting you?**

Harry Rosen website product quantity did not match Convictional. Convictional support team help me to solve the problem within a day.

  ### 27. Good integration with Shopify

**Rating:** 3.0/5.0 stars

**Reviewed by:** Matt F. | Customer Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

I appreciated how easily it synced with our Shopify storefront. It allowed us to edit catalogs easily and sort through orders in an organized fashion. More straightforward than some competitors such as DSCO, harder than Logicbroker.

**What do you dislike about Carro?**

The only hesitancy is that sometimes there were some issues with the page breaking on me, but that may be my internet browser. In addition, changing prices between currencies when shipping international was difficult at times.

**What problems is Carro solving and how is that benefiting you?**

Convictional is helping us solve integration between other storefronts and allows us to easily consolidate all orders. Mostly we used Convictional for grabbing orders and pulling them into Shopify.

  ### 28. Easy Integration with your Store

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex V. | Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Allows you to work with other marketplaces easily and they can just plug into your store with Convictional with ease.

**What do you dislike about Carro?**

None that I can think of. Perhaps the number of marketplaces that are currently on Convictional.

**What problems is Carro solving and how is that benefiting you?**

Ability to integrate with 3rd party stores with little to no programming experience needed. It was as easy as giving your API credentials and everything else just seems to work.

  ### 29. Great intro to retail as an indie brand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connie L. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

If you're a brand founder looking to dip your toes into the world of retail partnerships, Convictional is a great tool to connect you with dream retail partners.

**What do you dislike about Carro?**

Nothing! It's been a great experience working with their back-end team and also their front-end team (where they connect brands with retailers).

**What problems is Carro solving and how is that benefiting you?**

Showing proof of sell-through at retail before signing on as a wholesale partner.

  ### 30. Great experience + has lead to healthy business relationships

**Rating:** 4.0/5.0 stars

**Reviewed by:** Austin T. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Often times most of the people we have onboarded onto Convictional, it is their first time using it. Everyone has said how simple it is, and we agree!

**What do you dislike about Carro?**

Wish there was an easy way to install as a Shopify app

**What problems is Carro solving and how is that benefiting you?**

It's been a GREAT way to connect with companies that are not on Shopify and has greatly reduced product overhead on our side.

  ### 31. User friendly platform!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

The user interface of convictional is intuitive
Easy to navigate with ease of use going back and forth between pages

**What do you dislike about Carro?**

Convictional can be slow to load certain pages but that's the only downside!

**What problems is Carro solving and how is that benefiting you?**

Convictional is helping us partner with ecommerce platforms to enhance our reach and expand our customer base

  ### 32. Amazing resource for us - love Convictional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Great integration, amazing customer service, and we've been so impressed with the direct increase to revenue we can attribute to using Convictional!

**What do you dislike about Carro?**

The downsides of Convictional are the downsides to the entire product category. I would say Convictional has the least amount of friction points compared to competitors

**What problems is Carro solving and how is that benefiting you?**

It's been very hard to find a system that seamlessly integrates with our Shopify so there is zero manual work - Convictional does that for us! They also care about our business and regularly check in, make updates and recommendations to improve our flow and sends along prospecting opportunities.

  ### 33. User friendly with quick support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

Set up was quick and allows us to easily sell through other platforms. Simple to use interface and the support team are quick at replying even across different timezones.

**What do you dislike about Carro?**

When there's errors in your feed it's difficult to see what exactly is causing the errors. Sometimes it's difficult to manage thousands of SKUs at once. it would be great to have tools or a more streamlined interface within the portal to manage multiple criteria.

**What problems is Carro solving and how is that benefiting you?**

It's been an easy way to connect with and sell with partners whilst reducing complexity on our side.

  ### 34. The website it great and the people are even better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven B. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It's very user friendly and the employees are so helpful with any needs.

**What do you dislike about Carro?**

Logging in is kind of a pain with the email but I assume it's for safety reasons.

**What problems is Carro solving and how is that benefiting you?**

It works well with the site that I have to use from my company and the orders are very easy to see.

  ### 35. A user friendly platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It is great that I get an email whenever an order gets fulfilled.  It's easy to manage the orders. The integration with Shopify is really helpful.

**What do you dislike about Carro?**

So far, I think everything has worked well. Some people may not like the way to log in; however, it is nice that we don't need to enter a password every time.
It would be better if the orders could have a reference number from Shopify.

**What problems is Carro solving and how is that benefiting you?**

It is a great tool that allows us to grow and sell our products to larger retailers.

  ### 36. Love Convictional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily J. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Convictional is fantastic company to work with. Their people are very friendly, easy going, helpful and quick to respond to inquiries

**What do you dislike about Carro?**

There isn't anything I dislike about Convictional

**What problems is Carro solving and how is that benefiting you?**

Convictional is helping to connect small businesses with large retailers to give us an opportunity to grow and trial our products on a larger market

  ### 37. Drop-shipping with Indigo

**Rating:** 5.0/5.0 stars

**Reviewed by:** BRITTANY D. | Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

Love the easy integration of my existing Shopify site with Indigo's, the downloadable packing slips within the order emails and how easy it was to onboard

**What do you dislike about Carro?**

Being sent a new login email every time I try to access the site

**What problems is Carro solving and how is that benefiting you?**

Getting our small business products into large online retailers' assortments

  ### 38. Learning Required

**Rating:** 2.5/5.0 stars

**Reviewed by:** Shabana A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Carro?**

Once you figure out how to work the program, it works.

**What do you dislike about Carro?**

It is not designed for out of the box usage. Designed for work with Shopify in mind. We were doing manual uploads and the process was frustrating.

**What problems is Carro solving and how is that benefiting you?**

Allowing us to add products on Marketplace

  ### 39. Curated Online Sales Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek K. | Executive Head of Customer Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

Convictional found us third party sellers who we would normally not have partnered with and seemlessly integrated their ability to sell into our sales system. Little to no effort required.

**What do you dislike about Carro?**

Their US network is not as mature as their Canadian network.

**What problems is Carro solving and how is that benefiting you?**

Incremental sales to a new customer base.

**Official Response from Support Team:**

> Hey Derek, 

Thanks so much for the positive feedback. We're glad we could connect you with the right sellers! 

  ### 40. Have had limited experience so far but I'm happy with what I've seen!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jil C. | Wholesale Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

It has a relatively user-friendly interface!

**What do you dislike about Carro?**

Wish there was a little more customizability when setting up products. For example, I wish it was easier to prohibit certain items from being published.

**What problems is Carro solving and how is that benefiting you?**

I like that it integrates with Shopify. Makes it super easy for us to fulfill drop-ship orders.

  ### 41. It works, I did end up recommending it to another company (reachdesk)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew R. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Convictional makes it easier to collaborate / sell through other platforms

**What do you dislike about Carro?**

I would like the platform to have our shipping rates

**What problems is Carro solving and how is that benefiting you?**

we were asked to use convictional by indigo as one of their vendors and then we were able to onboard another platform that wanted to sell our products (reachdesk).

  ### 42. One of the best integrations for dropshipping and b2b partnerships!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Carro?**

Convictional helps me connect with dropshop sellers via Shopify. I don't work with anyone who cannot seamlessly integrate with my shop orders. Convictional is a smooth way to automatically create orders in my store and let's me set individual prices and products for retail partners. Highly recommend. Easy to manage and easy to get paid.

**What do you dislike about Carro?**

Somebody needs to pay for it. I require my brands to do it, but unclear if/when I will be charged.

**What problems is Carro solving and how is that benefiting you?**

Easy to manage dropship parners and easy to get paid.

  ### 43. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Great for Drop ship. we are able to process and receive orders very easily between both platforms. We haven't run into any issues so far, everything is working seamlessly.

**What do you dislike about Carro?**

currently, nothing too much to dislike. the platform has worked quite well for us. no issues with orders coming through or anything like that :)
Keep you posted ;)!!

**What problems is Carro solving and how is that benefiting you?**

The most beneficial thing is linking our inventory with our clients. What way we can receive orders and process them as smoothy as possible. :)
Definitely enjoying the platfrom

  ### 44. Great experience on Convictional with an excellent support team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tess S. | Founder & Business Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

Their product and features. It's really convenient that they integrate with Shopify and allow retailers to partner with other vendors/wholesalers with drop shipping.

**What do you dislike about Carro?**

There haven't been any downsides. The interface and usability are great.

**What problems is Carro solving and how is that benefiting you?**

Allowing me to partner with wholesalers and sell my product more widely to different markets.

  ### 45. It's very easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Penny G. | Director of Ecomm, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Carro?**

Set up was simple. Adding the products was very easy. Also very easy to track orders.

**What do you dislike about Carro?**

I wish it also included the shopify order #

**Recommendations to others considering Carro:**

It's a great tool for working with dropship partners.

**What problems is Carro solving and how is that benefiting you?**

It allows us to easily send orders to our partner EBY and send payment.

**Official Response from Andrew Goodman:**

> We appreciate the review, Penny. Making it easy to work with dropship partners is our mission, and easily adding products and tracking orders is a core part of the solution!

  ### 46. Easy way to connect with partners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer  D. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Carro?**

The ease of setting up our business with a selling partner was phenomenal!

**What do you dislike about Carro?**

So far, we have not had any issues that have caused be to dislike Covictional.

**What problems is Carro solving and how is that benefiting you?**

We are able to sell our products with on additional sites and easily transfer customer orders into our Shopify

  ### 47. Great drop shipping system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Carro?**

We love how easy Convictional is to integrate with our Shopify store. And how great the support team are at helping us out with any questions.

**What do you dislike about Carro?**

Sometimes it doesn't sync, but this is y'all's rectified quickly .

**What problems is Carro solving and how is that benefiting you?**

Helps us find new retailers to drop shop for!

**Official Response from Support Team:**

> Hi Helen,

Thanks so much for your feedback! We are happy to hear that you are happy with your Shopify integration and that our team has been meeting your Support needs.

  ### 48. Seamless Integration for eCommerce drop shipping

**Rating:** 4.5/5.0 stars

**Reviewed by:** WILL B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Carro?**

Our NYC based accessories brand partnered with Convictional to integrate our eCommerce back end (WooCommerce) with a luxury Canadian department store and the Convictional platform made it incredibly easy to transmit inventory data, provide order data, shipment tracking and invoicing. It is a very easy to learn, intuitive platform and within a month, we were live on site and receiving orders.

**What do you dislike about Carro?**

We didn't find anything we disliked about Convictional, in fact, we really appreciate that they helped us in outreach to other potential cross border eCommerce partners as well. Great customer service ,too!

**What problems is Carro solving and how is that benefiting you?**

We wanted to scale our ecommerce operations in Canada, particularly with backends that didn't easily align with ours and Convictional was the perfect solution for these circumstances.

**Official Response from Andrew Goodman:**

> We’re appreciative of the review Will. Seamless automation of dropship tasks like transmitting inventory, order, tracking and invoicing data is what we're aiming for. Fewer manual touchpoints make everyones lives easier. Glad to hear you're seeing success!


  ### 49. Great experience with Convictional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** iimo U. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Carro?**

It's super user- friendly and easy to install in shopify, it synced the orders, products and inventory in your shopify store.  Just sent emails to invite your retailers, they can easily install and quickly access to your product catalog.  No worry about sync of the product information, product inventory or orders. And the best part is they do not charge commission on using this app for sellers.  You can reserve your margin for your retailers, which is awesome!  We are glad that we found Convictional and definitely would like to invite all our retailers using it.

**What do you dislike about Carro?**

Everytime you login to Convictional, you have to receive the email and click the login instead of simply type the user name and password to login.  If this can be solved, it will be super helpful.

**What problems is Carro solving and how is that benefiting you?**

At the beginning, we are not able to sync the phone number of the customer in shopify store, but after communicating with Convictional support team, they solved the problem finally.  We love working with their support team, which is super friendly and helpful.

**Official Response from Andrew Goodman:**

> Thank you for taking the time to leave a review. We’re glad to hear that synchronizing orders, products and inventory with Shopify has been seamless. Go ahead and invite the rest of your retailers to start using Convictional!


  ### 50. Very impressive platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miles T. | Co-founder / COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Carro?**

We reviewed several marketplace enablement platforms that could connect Shopify-to-Shopify along with other eCom platforms and Convictional was the clear winner for us. What was most important was the ease of onboarding sellers to the platform. A huge value-add to our business model and brands is quick and easy onboarding. We also really like the order flow from the buyer to the seller. It checked all of the boxes for us.

**What do you dislike about Carro?**

Its been a great platform for us and we will continue to be advocates for a long time. There have been some features or methods that exist today that we feel could be simplified on the buyer & seller side. That being said, the support team and CS team have been extremely receptive to understanding what could be improved and a lot has been updated or added to the roadmap for future changes.

**What problems is Carro solving and how is that benefiting you?**

There are millions of SMB brands that are looking for additional sales channels to expand and help their business grow -- We are solving these problems by supporting these SMB brands through niche marketplaces and communities. Convictional has given these brands a platform to easily connect to without any strain on their normal day-to-day.

**Official Response from Andrew Goodman:**

> You hit the nail on the head with quick and easy onboarding, Miles. Thanks for taking the time to leave such a thoughtful review. The more automation we can introduce into onboarding and order flow from buyers to sellers, the better.


## Carro Discussions
  - [What is Convictional used for?](https://www.g2.com/discussions/what-is-convictional-used-for)

- [View Carro pricing details and edition comparison](https://www.g2.com/products/carro-carro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+19%3A04%3A24+-0500&secure%5Bsession_id%5D=87e9eb89-7867-4874-91dd-5d3ec66e1f70&secure%5Btoken%5D=17cb81f8029f2c5fdaf7f5b24d61d41dbc188a192fd16075027c400a2a217b57&format=llm_user)

## Carro Features
**Management**
- Approval
- Communication
- Documents

**Vendor Tools**
- Booking System

**Product Sales**
- Product Search
- Product Reviews
- Product Filters
- Product Page Customization

**Functionality**
- Data Exchange
- Data Mapping

**Administration**
- Reports & Analytics
- Order Tracking
- Pricing Automation
- E-commerce Platform Integration
- Process Automation

**Management**
- Workflow Management
- Exception Handling
- Real Time Reporting

**Supplier Information**
- Profiles
- History

**Localization**
- Multi-currency Support

**Integrations**
- Third Party Integration
- BI Tools Integration

**Software Offering**
- Plugin

**Security**
- Communication Protocols
- EDI Standards

**Support**
- EDI Testing

## Top Carro Alternatives
  - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews)
  - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.2/5.0 (593 reviews)
  - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews)

