Improved Efficiency and Reduced Ticket Times: Users report that the Kitchen Display System (KDS) significantly lowers noise levels, reduces ticket times (by 2 to 20 minutes), and helps minimize food waste by supporting accurate, on-time production.

High Customization and Flexibility: The software is widely appreciated for how configurable it is across different restaurant formats, from full-service to fast-casual, including the ability to handle complex, multi-line kitchen setups.

Intelligent Routing and Meal Pacing: The system intelligently routes orders to the appropriate station and paces them so that all items for a table reach the expo window at the same time. Review collected by and hosted on G2.com.

Expensive: Many users find the software costly, particularly for smaller businesses.

Forced Package Purchase: Some users in quick-service environments feel pressured to purchase the full, expensive package even when they only need a small portion of the available functionality. Review collected by and hosted on G2.com.

I really like how easy it is to use day to day, and how it helps keep everything organized, clear, and in order. Review collected by and hosted on G2.com.

I keep getting a lot of server errors when I try to connect. Review collected by and hosted on G2.com.

What I like best about ConnectSMART is its user-friendly interface and powerful integration capabilities. These features enable seamless data flow between different systems, making business processes more efficient. Additionally, the customization options are a significant advantage, allowing it to be tailored to specific needs. Review collected by and hosted on G2.com.

One aspect I dislike about ConnectSMART is that it can sometimes be slow to update or sync data across different platforms. This delay can hinder real-time decision-making. Additionally, while the user interface is generally intuitive, some features may require a steep learning curve for new users, which can be frustrating. Review collected by and hosted on G2.com.

I really liked that you can manage almost everything in this software efficiently as it was not complex like others. Customer Support was also really good as they solved my queries in 5 mins. Review collected by and hosted on G2.com.

Currently nothing that I disliked about this software but a bit pricier Review collected by and hosted on G2.com.

I like most about connect smart is how it simplifies and streamlines complex tasks it brings together different technology and devices into a unified system making it easier for users to manage everything from a single platform. Review collected by and hosted on G2.com.

What I dislike about this app is it has some privacy issues and also trustworthiness is that great.Somewhere with the app,security concerns are there!! Review collected by and hosted on G2.com.

I like best about ConnectSMART is its seamless integration with a wide range of smart devices. This app makes managing and controlling connected technologies in one place easily, streamlining daily tasks and enhancing convenience. It is a great tool for smart home/office environments. Review collected by and hosted on G2.com.

One thing I disliked about ConnectSMART could be its limited customization options for certain devices or settings. Downsides for ConnectSMART may include Limited Device Compatibility and Learning Curve. Review collected by and hosted on G2.com.

The platform is best when it comes to offering features like real-time data analytics, automation, and remote monitoring, which allow the users to optimize building performance and respond quickly to issues. It is also useful in commercial properties and industrial settings to enhance operational efficiency. Review collected by and hosted on G2.com.

A bit costly for some organizations and it is complex to learn as well. Review collected by and hosted on G2.com.

Best platform for data analytics, user friendly interface, seamless data flow between different systems, streamlining daily tasks and enhancing convenience. Review collected by and hosted on G2.com.

slow to update or sync data, limited customization options for certain devices or settings. Review collected by and hosted on G2.com.

What I like the most is it's easy to use platform. Also the UI Is very good ConnectSMART. Review collected by and hosted on G2.com.

As of now there is nothing, I don't like of this platform Review collected by and hosted on G2.com.

This platform is so easy-to-use this is the main thing I like most. Review collected by and hosted on G2.com.

I think in my openion, UI can be improve a bit Review collected by and hosted on G2.com.