ConnectedBusiness Reviews & Product Details

Connected Business is a very elaborate tool that can serve many purposes for a company. It combines a companies ERP system with marketing, POS, and CRM, among many more all into one solid platform. Review collected by and hosted on G2.com.

Implementing this solution can obviously be a hurdle since there is so many different features and options that it can do. You will need to allow for learning time and getting adjusted to it once in production. Review collected by and hosted on G2.com.

The customizability to tailor to my industry Review collected by and hosted on G2.com.

The lack of regional templates in the initial setup Review collected by and hosted on G2.com.

Every step I take and every feature I use, make me surprised again and again of how powerful this software is, yet easy to use and navigate. It is so vast and so complex with enormous abilities. Every time I try to make my site better, I find out that what I am trying to do is possible. Our site scanner.deals is a new Connected Business site. We moved from another system and never look back. Review collected by and hosted on G2.com.

I would love to see a little more web based SEO access, however that back end does allow all features to be used , it is only a matter of convienance. Review collected by and hosted on G2.com.

We spent a lot of money on several different solutions before we found Connected Business. What we like the best is that we are able to run our business on one solution instead of 3 or 4. We also like that Connected Business is highly customization as we have customized it quite a bit. We also like that Connected Business is always being improved and unlike when we were using Dynamics, the owners seem to care and listen to new feature suggestions. Review collected by and hosted on G2.com.

Sometimes it feels that it is too big of a system for us with too many features. Review collected by and hosted on G2.com.

I like the fact that it is easy to use. I like how I am able to create intelligence reports related to business. Review collected by and hosted on G2.com.

I like the platform but it could be a bit informative. Sometimes I have trouble understanding the features. Review collected by and hosted on G2.com.

There are a few areas that Connected Business has made a difference in the way we do business. The biggest impact for us, was having the eCommerce system working with our inventory and order fulfillment processes. Having one system to handle the telephone, web and Amazon sales has solved a lot of the challenges we were facing previously. We were having a difficult time of keep track of our inventory quantities and Connected Business solved those problems for us. I also like the Business intelligence as it is really flexible once you learn it. We have found that the system is far more customization than the one we replaced. Review collected by and hosted on G2.com.

The bank deposits are a nightmare. We deposit about 100 checks a day and each one has to be selected to create a band deposit transaction. This can take 15 minutes! We have been told that you can select more than one check at a time in their next release but seems it would have been addresses before. Its also sometimes hard to understand all the configuration options. Support can be hit and miss, sometimes support tickets are responded to quickly, other times we get a answer that they need to check with a developer. Review collected by and hosted on G2.com.