--- title: Connectbase Reviews meta_title: 'Connectbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how Connectbase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 119 scale: '5' date_modified: '2026-10-17' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence ---

Connectbase Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Connectbase, streamlining workflows and simplifying the quoting and pricing processes. (3 mentions)
Users value the high efficiency of Connectbase, which automates processes and streamlines workflows for quick, accurate quoting. (3 mentions)
Users appreciate the comprehensive data Connectbase provides, streamlining network availability checks and quote generation effortlessly. (2 mentions)
Users appreciate the comprehensive information provided by Connectbase, streamlining network availability checks and pricing. (2 mentions)
Users value the data accuracy of Connectbase, streamlining the process of accessing reliable network information quickly. (2 mentions)
Users face challenges with API integration issues, leading to inconsistent real-time automated broadband quotes from carriers. (1 mentions)
Users struggle with integration issues, finding the API for real-time broadband quotes inconsistent and difficult to use. (1 mentions)
Users find a steep learning curve for Connectbase initially, though it becomes seamless after implementation. (1 mentions)
Users highlight the inconsistency in automated quoting, making real-time quotes difficult to obtain through API integration. (1 mentions)
Users find the steep learning curve challenging initially, but appreciate the seamless experience once they adapt. (1 mentions)

5 Pros or Advantages of Connectbase

5 Cons or Disadvantages of Connectbase

Connectbase Reviews (119)

Reviews

Connectbase Reviews (119)

4.6
119 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Sanjiv K.
SK
Sanjiv K.
Manager
Mid-Market (51-1000 emp.)
"Database connection"
4.5/5
What do you like best about Connectbase?

Ease for index, connection string, normalised table Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

As of now nothing is to dislike. How ever we can improve the performance Review collected by and hosted on G2.com.

Jeronimo G.
JG
Jeronimo G.
Telecommunications
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"director of operations"
4/5
What do you like best about Connectbase?

help businesses increase efficiency, reduce costs, and maximize profits. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

the cost of the platform is very expensive, and it needs different modules for us to be useful Review collected by and hosted on G2.com.

JI
John I.
Vice President - Business Development & Carrier Relations
Small-Business (50 or fewer emp.)
"Connectbase as a Sourcing Tool"
5/5
What do you like best about Connectbase?

Connectbase has 'turned a corner' for INDATEL and now appears to accurately portray and price our inventory for Layer 2 EVPL in a combined Instance. Connectbase is emerging as the 'gold standard' in the telecom industry. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Over the past couple years, Connectbase has struggled to maintain and support an excellent customer experience. I've experienced a significant change which, based on discussions with Connectbase appears to be sustainable and permanent. Review collected by and hosted on G2.com.

Violeta J.
VJ
Violeta J.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great and friendly experience."
4.5/5
What do you like best about Connectbase?

Quoting out in an easier and quicker way. Excellent visibility of our supplier's footprint. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

It's an indispensable tool for our company. We are delighted. Review collected by and hosted on G2.com.

Veronica B.
VB
Veronica B.
Mid-Market (51-1000 emp.)
"Very good the support from PM and walk through the first stages. Slow technical support."
3.5/5
What do you like best about Connectbase?

Capability of having access to new potential partners Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Not easy to understand limitations of what has been contracted Review collected by and hosted on G2.com.

Brian D.
BD
Brian D.
Director- Solutions Engineering and Sales Support
Mid-Market (51-1000 emp.)
"ConnectBase is the best platform to expand your network knowledge"
5/5
What do you like best about Connectbase?

Their wiliness to adapt their platform based on your feedback Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Not much, platform continues to improve. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Great tool to integrate for daily consult and work."
4.5/5
What do you like best about Connectbase?

That I can be integrated to our apps and has instant information to show and to work. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Maybe the stages that we need to step on before completely use it, but I think it's the common way to function. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"A great help in business!"
4/5
What do you like best about Connectbase?

Connectbase is very helpful in making a business plan and connecting with the adequate clients and external partners Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

The team was really helpful in my experience and they don't stop improving based on the reviews and the needs. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"I use it every day. There are so many use cases. Love it."
5/5
What do you like best about Connectbase?

My team sales team uses it to see who they are competing with and my buying team uses it to see who they can source from. We also use it to share location and pricing out to our buyers and if our vendors provide pricing in Connectbase it makes it so much easier to price out our offnet and get it back to sales so they can close their deals faster. I also use it to look at our network in proximity to prospects. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

They are growing so fast, that sometimes you have to wait for special requests. I have made suggestions on things that would help me solve a problem or make it easier to use and just about all of them have been implemented so really no complaints. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Sales Enablement Manager"
3.5/5
What do you like best about Connectbase?

Ease of use, number of customers using the platform, tech personnel Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Data quality, duplicate data, funneling all interactions through tickets, avoidance of personal interactions Review collected by and hosted on G2.com.