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ConductorOne

By ConductorOne

4.8 out of 5 stars
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ConductorOne Reviews & Product Details

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ConductorOne Reviews (13)

Reviews

ConductorOne Reviews (13)

4.8
13 reviews

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TH
Mid-Market (51-1000 emp.)
"Ease of integration(s) and robustness of services are ConductorOne's real strengths"
What do you like best about ConductorOne?

The real strength behind ConductorOne is the ability to leverage its workflows against, at first glance, many disparate SaaS systems which may not have cohesive workflows out of the box. The ease of setting up these integrations is bolstered by comprehensive guidance from their customer success team, in our case, led by Mallory Surpless. Her proactive nature has been a great asset in our implementation process and she is always quick to respond to any inquiries.

I have also found the Slack integration that allows users to request access to tools to be very accesable and easy to use for our end users. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

I have not found any particular issues with ConductorOne as of yet. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We so appreciate your feedback and are thrilled to hear ConductorOne integrations and workflows have been valuable for your team! The Slack app is one of our favorite features, additional functionality is actually on it's way too. We'll be sure to pass along your kind words to the team. If there's anything else need please let us know!

AS
Mid-Market (51-1000 emp.)
"Securely automate just in time requests"
What do you like best about ConductorOne?

What sets ConductorOne apart is their ability to balance security with accessibility. The platform incorporates multi-level configurable approval policies to ensure the right people make access decisions based on the resource itself. Yet, it does so without sacrificing user experience, providing a frictionless process that encourages compliance. Automating the end to end process from submission, approval and provisioning has significantly reduced our workload and a total game changer across the whole org. When we were doing this manually it was taking hours of our day now it takes a matter of minutes. This not only improves efficiency but also minimizes the risk of errors associated with manual intervention. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

There is nohting as of now. We are working to add more apps. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're thrilled to hear that ConductorOne has been a game changer for your organization, automating the end-to-end process and significantly reducing your workload. We appreciate your feedback and are committed to continuously improving our platform to meet your needs.

Ray M.
RM
Senior Director, IT and Automation
Mid-Market (51-1000 emp.)
"Painless implementation - Easy to use - Love!! Love!! Love working with the C1 team!"
What do you like best about ConductorOne?

Going into implementation with ConductorOne, we set aside a full 3-4 weeks to work on setup. Once we got started, it was easier than we anticipated. We got our applications connected within the first week, setup our policies, and started running reviews in under a month. Any questions we had, the support team was quick to jump on calls and help unblock us. Really enjoyed working with Conductor One reps in our Slack channel - super easy support throughout! Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

No complaints so far. We're continuously working with the team to add new features. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're delighted to hear that you found our platform easy to use and that our support team provided quick and easy assistance. Thank you for choosing ConductorOne, and we're excited to continue providing solutions for your user access and application review needs.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Making user access reviews easy"
What do you like best about ConductorOne?

We purchased ConductorOne to automate fulfilling identity audit requirements and really take away the need to manage thousands of user access reviews manually with spreadsheets. The biggest headache we had before ConductorOne was getting accurate data from our in scope applications and ensuring the right procedures were followed for approving/denying access. We found with ConductorOne that setting up our integrations and approval policies was quick and gave us the configurability we needed to run campaigns.

We went from having multiple people spend hundreds of hours on preparation to now only having one person complete the process in under a day.

One of the most important components to us after doing our first few campaigns was to automate the revocations. We've set this up in the platform so that when someone is denied access we now revoke their access automatically instead of someone going into the application and manually performing the action. Very happy with how automated and easy the program is now end to end.

The ConductorOne team has gone out of their way to be accessible through email and slack ensuring that our questions and concerns are address quickly and completely. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

We’d like to see the ability to modify access on reviews vs removing from the profile/resource Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

Thank you for sharing your positive experience with ConductorOne. We're glad to hear that the platform has helped streamline your user access review process and automate revocations. We understand your feedback about modifying access on reviews and will take it into account for future enhancements.

Magan P.
MP
Mid-Market (51-1000 emp.)
"What used to take months now takes days!!"
What do you like best about ConductorOne?

We integrated ConductorOne into our security infrastructure seven months ago, and the impact on access management and end-users has been fantastic. It’s a super comprehensive solution that’s revolutionized the way we approach user access reviews, providing a level of automation and insight that streamlined our processes and enhanced overall security.

Customer Support has been great! Very responsive and great to work with. (Having been in a CS role, I appreciate the level of detail and that I feel like they actually care!!!)

Overall ConductorOne has proven to be an invaluable addition to our cybersecurity toolkit, enforcing the principle of least privilege has never been more straightforward. Its automation capabilities, combined with insightful risk analysis, have not only enhanced our security posture but have also saved us a ton of time and resources. If you're looking to improve your access management strategy, ConductorOne is absolutely worth considering. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

Nothing so far! I wish I had more time in my day to spend in C1. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're thrilled to hear that ConductorOne has had such a positive impact on your access management and security processes. Our team is dedicated to providing comprehensive solutions and excellent customer support, so we're glad to hear that reflected in your experience. Thank you for sharing your feedback!

Dmitrii M.
DM
CIO
Computer Software
Mid-Market (51-1000 emp.)
"Simplest access management on Earth"
What do you like best about ConductorOne?

ConductorOne has made my fantasies of what Governance Management should look like a reality.

The platform's user-friendly design allows us to consolidate all access requests into a single, streamlined system, eliminating the mess of this process smeared between emails, Jira tickets, and Slack messages.

The ease of use is unrivalled, making it an everyday tool for our company.

The implementation of ConductorOne was supr straightforward. Now we manage every aspect of the process, from access requests to license management and local machine privilege elevation, without any hiccups.

This comprehensive control, paired with ConductorOne's seamless integration with our existing Identity Provider (IdP), made the integration smooth and hassle-free.

I fall in love with their customer support. The support team's responsiveness and expertise are unparalleled, consistently providing us with insightful solutions and support whenever needed.

They have Terraform provider and API, which simplifies the management process and allows us to implement the missing functionality in-house.

Personally love this product, if I need to compare them to anyone else, Tailscale and Hashicorp come to mind. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

Nothing, we have been using the product for almost a year, during this time, it has implemented almost all of our wishes. And those that remain will be implemented in the near future. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're thrilled to hear that ConductorOne has met and exceeded your expectations, making access management a streamlined and efficient process for your company. Our user-friendly design and seamless integration with existing Identity Providers are key features we take pride in. We're also delighted that you appreciate our responsive customer support and the comprehensive control our platform offers. Thank you for your feedback!

Matt D.
MD
Mid-Market (51-1000 emp.)
"Identity Management Made Easy"
What do you like best about ConductorOne?

When it comes to managing employee identities, C1 is our one stop shop. We were able to fully implement C1 and have full adoption in under one week. Excellent documentation and a super helpful support team was a large part of the ease of set up. ConductorOne was there when we needed help, and gave us space when it was appropriate.

Once we had it off the ground, we found that C1 has an intuitive interface that is simple to learn. It's highly customizable when it comes to builiding policies and setting up campaigns. It was so easy in fact, that on our first access review campaign (which used to take us 2 full weeks) we were completely finished within 24 hours --- and that's without giving our reviewers any instruction at all. Talk about a high return on investment.

The slack integration gives all users easy access - whether requesting, approving, or denying access on the fly. Our employees are using C1 on at least a weekly (if not daily) basis, and have highlighted their great experience.

From an admin standpoint, we use C1 as our source or truth for all things identity. No more spreadsheets, jira tickets, slack messages, forgotten emails, etc. We recently went through a compliance audit and were able to provide click-button audit-ready reports that even the most stringent auditors loved -- a happy auditor is a helpful auditor.

The most responsive and attentive support team I have ever worked with. They are always available and provide helpful insights, and our willing to work with our team to brainstorm solutions or help build targeted approaches to specific use cases. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

Nothing so far, smooth sailing! I'll update the review if anything changes. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're thrilled to hear that you've had such a positive experience with ConductorOne! Our team is dedicated to providing excellent documentation and support to ensure a smooth setup process. It's great to know that the intuitive interface and customizable features have made managing employee identities easier for you. We're glad to hear that the Slack integration and automation capabilities have been beneficial for your team. Thank you for sharing your feedback Matt!!

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Access management & review reinvented"
What do you like best about ConductorOne?

ConductorOne has a fantastic focus on streamlining and automating the access review and access requesting process. Beyond all the positive things I could say, I was most impressed with the quality of development. We have used other vendors, and the level of troubleshooting for items within our environment was very problematic. ConductorOne knows how their product will interact with all their customer's different environment. Even in cases where their product lacked a requirement we had, they did not hesitate to build that out as a feature request in a very timely manner. The partnership is very symbiotic. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

The main thing is the more connectors they have the more value you get out of the product. Their current lineup is effective but having the product reach into our entire environment would be super helpful. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

We're delighted to hear that you are impressed with our focus on streamlining access management and our dedication to providing quality development and support. We recognize the importance of expanding our connector lineup to maximize the value of our product for our customers. Your feedback is invaluable as we strive to continually improve and meet the evolving needs of our users. Thank you for sharing your experience with us!

Jeff P.
JP
Systems Administrator
Enterprise (> 1000 emp.)
"Secure Access Control"
What do you like best about ConductorOne?

Automatic revoking of access after a period of time Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

Integration with services could be better Review collected by and hosted on G2.com.

BB
Mid-Market (51-1000 emp.)
"Seamless Identity Management"
What do you like best about ConductorOne?

Our main motivation for acquiring Conductor One was to provide support in the revamping of outdated user access request and approval procedures.

User access review was one of the things we were having trouble with correctly executing, but Conductorone made the process effortlessly.

When combined, these have significantly decreased the threats that arise from users who are not properly provisioned, offering us to a higher degree of regulatory compliance.

Was quite simple to integrate with our vendor list and implement. One of the product's main selling points was the possibility to import our own applications. Review collected by and hosted on G2.com.

What do you dislike about ConductorOne?

Nothing as of yet; things are going smoothly! eagerly anticipate further integrations. I'll update the review if anything changes. Review collected by and hosted on G2.com.

Response from Mallory Surpless of ConductorOne

Thank you for sharing your positive experience with ConductorOne! We're glad to hear that the product has been able to meet your needs and simplify the process of integrating your vendor list and applications. We're committed to providing ongoing support and further integrations as needed.

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