Concept3D Reviews & Product Details

I like how easier it is to navigate the site. Review collected by and hosted on G2.com.

I wish I had the ability to change building label names instead of having to send a request to change them. Review collected by and hosted on G2.com.

Most maps that are 2-D are helpful, but when compared to a 3-D map, it is quite evident as to WHY it is important to use 3-D functionality in mapping when possible. Most campuses have multi-story buildings, paths between these buildings and allow students/guests to understand the layout much better with this technology. I am quite a fan! Not to mention the staff and reps I have worked with from Concept 3D have been helpful and service-oriented! Review collected by and hosted on G2.com.

Obviously, in the time of COVID, occupancy is down which (for an auxiliary service) can make budgets even tighter and a challenge to pay for things that some may seem as "helpful but not needed." Review collected by and hosted on G2.com.

The usability of the map makes navigation so much more seamless and adaptable for the user. The ability to add 'tours' is also a great feature that will make it very seamless for the users to navigate throughout campus whilst using Concept 3D.

The function to 'show labels' also allows users to have a more in-depth view of the map, without being overwhelmed with building names whilst trying to get their bearings during navigation.

Tours that can be utilized with the map will also provide great benefit for us moving forward as this will allow us to map out walking tours for our audience when they come to campus. These have also allowed us to problem solve for situations when our ambassador tours are booked out for the day.

Implementation of the map was a little difficult, however, I think this may have been from purchasing partners and not from the concept 3D process. Review collected by and hosted on G2.com.

The initial staging of the map was rather tricky but I can pinpoint that down to having to map out 31 buildings throughout this project, rather than an allocated space/parking area as other departments had to deal with. As you can imagine, campus housing is an outlier and was always going to be a little tricker than others.

Locating our Housing spaces and identifying where they are locationally on campus when people come to visit. The implementation of walking tours provides a greater idea of the campus and these tours are a great resource for our audience, especially if they do not know how to get around campus. Review collected by and hosted on G2.com.

The final product view! Our campus build-out looks fantastic! David our CSM was always helpful and so responsive - he was great to work with on the project.

We are excited to have the ability to showcase many different areas that we have on our campus so easily. We have created a few customized tours and have utilized the map to showcase special events in a way that we could not do before.

The ADA functionality of the map was something we were really looking for. We were able to create customized ADA pathways and bus routes on our campus which is a huge benefit for our campus community that we did not have the capability to do at all in our previous map.

We have designed our own custom icons and it was easy to integrate them into the system, as well. Review collected by and hosted on G2.com.

Some tasks are tedious, and I wish there were better drawing tools for specific functions within the CMS, but overall the learning curve on the product was pretty easy.

It is helpful to have a few people learning the CMS together so that you can troubleshoot as a team. I recommend a team or at least two people be involved in the training as it is a large task gathering all the information needed to input in the CMS and build-out of your map if your campus is large. Review collected by and hosted on G2.com.

It is convenient to link a variety of content types within Concept 3D, whether it's links, images, or videos. Review collected by and hosted on G2.com.

It is a bit challenging to initially figure out how to set a specific map view, but once I learned what to do that was easy enough. Review collected by and hosted on G2.com.

The tech support is beneficial and appreciated. Concept 3D staff are available more than most other companies I have worked with. There were routine meetings at the beginning of our implementation to ensure that our team was comfortable with the platform before allowing us to continue working on the platform entirely on our own. We loved our bi-weekly meetings. Review collected by and hosted on G2.com.

The price in USD for Canadian customers is pricey, but there is no other Canadian alternative. It is an excellent option for Canadians; as far as I know, Canadian companies have not yet developed a similar opportunity for institutions. The platform is also best for someone on our team that is comfortable with this type of software. We have only one campus 3d expert on our team; however, we are currently working on training others on our team internally. Review collected by and hosted on G2.com.

I have been using the Concept 3D map platform for a few years now. My team and I are constantly thinking of new content we could develop, new ideas for how and where to deploy maps, and new ways to improve our customers' experience by incorporating Concept 3D's product. The versatility of the maps and tours is unbeatable.

The interface is easy to use, and I have trained a number of my colleagues to use the map, as well. Review collected by and hosted on G2.com.

It can be challenging to reuse an existing location in different ways for different maps. For example, a building may serve one kind of customer in this particular way, but this other kind of customer in a very different way. I want to offer different descriptions to each, but I want to carry over the pictures, because obviously, those don't change. As it is, I have to add the photos to each iteration of that building or location manually. That can be cumbersome.

I'd also love tools to keep the maps and tours better organized on the back end. As you create more ways to deploy the maps, you end up with, naturally, more maps. The user/admin side of the tool can become cumbersome once you've developed so many maps and tours. Ways to filter or organize them just for administrative organization and efficiency would be helpful. Review collected by and hosted on G2.com.

I like all of the different abilities their product has. You can use their product to fit your brand's style. When people visit our map page, it looks like our brand and our company. It doesn't look like another third party. It also allows me to be creative and think of different ways to strategize our school for prospective students.

It is nice to have a product that can take on so many different strategies. We haven't used it as such, but it is nice to know that other schools have tried things and it has worked. Review collected by and hosted on G2.com.

The downside is that there isn't a video database with tutorials. It's hard to remember all that you can do on Concept 3D because everything is customizable. There are a bunch of written resources on their blog, but it isn't the same as watching someone do it. Or, if you can't figure it out, you have to meet with someone. I don't want to meet with someone for every issue I have. Review collected by and hosted on G2.com.

It has been wonderful to have a 3D map to see what our campus looks like before they even step foot on the grounds. Especially during the pandemic, where students could not tour campus but want to know what it looks like to be at EvCC. They can see just how far one building is from the next, locate where they need to park for their classes, and we love how it is mobile friendly. Review collected by and hosted on G2.com.

It is hard to track what students search for the most on the map. Review collected by and hosted on G2.com.

My favorite aspect of the product is the aesthetic appeal—the clear, clean, realistic depictions of all the landmarks on our campuses. The rendering is immaculate, and I couldn't ask for a better product. Review collected by and hosted on G2.com.

I can't think of anything I dislike about it! It's easy to use and makes my job much more manageable. Review collected by and hosted on G2.com.